38 of the
784 complaints about the 2008 Chevrolet HHR are about the
airbag system — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
40,000 miles.
The contact owns a 2008 Chevrolet HHR. The contact stated that the key was stuck in the ignition switch and failed to release. Additionally, the TPMS warning light was illuminated. The vehicle was towed to the local dealer, who confirmed that the key was stuck and needed to be broken, and any damages would be at the owner's expense. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 14V171000 (Air Bags, Electrical System). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
NHTSA complaint #11720216 — an unverified report by a vehicle owner.
at 64,000 milesOxford, NC
AIR BAGS
The contact owns a 2008 Chevrolet HHR. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 14V047000 (Air Bags, Electrical System); but the vehicle experienced a failure. The contact stated that the key could not be removed from the ignition switch while the key was in the "OFF" position. In addition, the battery was being drained. The contact stated that the battery was previously replaced several months ago. The contact stated that the key was stuck in the ignition switch. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
NHTSA complaint #11706785 — an unverified report by a vehicle owner.
at 80,900 milesWinterville, NC
AIR BAGS
The contact owns a 2008 Chevrolet HHR. The contact stated while driving at approximately 35 MPH, the air bag warning light illuminated. The service air bag soon message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that two unknown modules were defective and needed to be replaced. The dealer informed the contact that the modules were no longer manufactured. The vehicle was not repaired. The vehicle was taken to an independent mechanic, but no assistance was provided. The manufacturer was contacted and informed the contact that the part had been discontinued. The failure mileage was approximately 80,900.
NHTSA complaint #11551839 — an unverified report by a vehicle owner.
at 134,000 milesAlton, ILCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING 45 MPH OVER BLACK ICE, THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, AND CRASHED INTO THREE TREES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD, NECK, BACK, AND RIB INJURIES. THE PASSENGER SUSTAINED MULTIPLE UNKNOWN INJURIES. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 134,000.
NHTSA complaint #11282432 — an unverified report by a vehicle owner.
at 90,000 milesModesto, CA
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
NHTSA complaint #11149890 — an unverified report by a vehicle owner.
at 40,000 milesGulfport, MSCrash2 injured
AIR BAGS
SINGLE CAR ACCIDENT/HIT AN ANIMAL / CAR SPUN OUT OF CONTROL/HIT SEVERAL TREES(CAR WAS A TOTAL LOSS) WIFE & DAUGHTER SEVERELY INJURED//NOT ONE AIR BAG DEPLOYED(HIGHWAY PATROLMAN VERIFIED IN HIS REPORT
NHTSA complaint #11096942 — an unverified report by a vehicle owner.
at 128,000 milesLynchburg, VA
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE CHECK AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PINKERTON CHEVROLET BUICK GMC CADILLAC, 801 GRAVES MILL RD, LYNCHBURG, CA 24502) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
NHTSA complaint #11067321 — an unverified report by a vehicle owner.
Anchorage, AK
AIR BAGS
I AM UNABLE TO GET GM OR MY LOCAL CHEVY DEALERSHIP TO COMPLETE THE TWO OUTSTANDING SAFETY RECALLS IN A TIMELY MANOR. I'VE BEEN EXTREMELY PATIENT BUT THEY REFUSE TO ACCOMMODATE MY SIMPLE NEEDS. I'VE BEEN WORKING WITH CHEVY OF SOUTH ANCHORAGE (DEALERSHIP) SINCE 4/8/2015 ATTEMPTING TO SCHEDULE THE WORK FOR THE WEEKEND OR GET A LOANER CAR. THEY WERE UNABLE TO ACCOMMODATE MY NEEDS (A CAR WHILE MINE IS BEING REPAIRED OR A LOANER CAR). I CONTACTED CHEVROLET CUSTOMER ASSISTANCE CENTER ON 12/1/2016 AFTER REPEATEDLY BEING IGNORED OR LIED TO BY THE DEALERSHIP. FOR THE PAST THREE MONTH I'VE BEEN GETTING ABSOLUTELY NO HELP FROM CHEVROLET IN GETTING A APPOINTMENT FOR THE WEEKEND OR A LOANER CAR. I FEEL VERY UNSAFE DRIVING THE CAR BUT HAVE NO ALTERNATIVE. THIS HAS CONTINUED TO CAUSE ME SERIOUS EMOTIONAL DISTRESS. I HAVE 57 EMAILS BETWEEN MYSELF AND CHEVROLET CUSTOMER ASSISTANCE CENTER OR THE DEALERSHIP ATTEMPTING TO GET THIS RESOLVED ON TOP OF THE COUNTLESS PHONE CALLS, VOICEMAILS, AND NUMEROUS VISITS TO THE DEALERSHIP.
NHTSA complaint #10959699 — an unverified report by a vehicle owner.
at 143,000 milesCerritos, CA
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, AN ERROR MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE AIR BAG MODULE FAILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE MANUFACTURER DID NOT WANT TO REPAIR THE VEHICLE FOR FREE. THERE WERE NO RECALLS ASSOCIATED WITH THIS VEHICLE. THE FAILURE MILEAGE WAS 143,000.
NHTSA complaint #10925254 — an unverified report by a vehicle owner.
at 55,000 milesNEW Orleans, LACrash2 injured
AIR BAGS
I HAD BEEN CALLING GM ABOUT THIS ISSUE, MY DAUGHTER LOVED THIS CAR IT WAS GIVEN TO HER FOR HER BIRTHDAY, OUT OF THE BLUE HER CAR LOST STEERING ON HIGHWAY, IT WAS EARLY AFTERNOON WHEN ALL WERE GETTING OFF FROM WORK WHILE TRYING TO GET OVER WITHOUT STEERING SHE HIT ANOTHER VEHICLE THE CAR WAS TOWED HOME AND HAS BEEN SITTING THERE WAITING ON GM TO GET THIS STEERING FIXED MY CHILD COULD HAVE LOST HER LIFE CALL ME [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10881496 — an unverified report by a vehicle owner.
at 40,000 milesDayton, OH
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. AFTER NUMEROUS ATTEMPTS, THE KEY RELEASED FROM THE IGNITION SWITCH. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #10701741 — an unverified report by a vehicle owner.
at 108,000 milesCanton, MI
AIR BAGS
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY MALFUNCTION CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. AFTER SHUTTING THE ENGINE OFF AND BACK ON, THE POWER STEERING WOULD OPERATE AS NORMAL. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE VEHICLE, THE WARNING "SERVICE AIR BAGS" HAD ILLUMINATED. THE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #10690352 — an unverified report by a vehicle owner.
at 32,000 milesWashington, DCCrash
AIR BAGS
WAS STOPPED DUE TO TRAFFIC AND WAS REAR ENDED RESULTING IN $8000.00 PHYSICAL DAMAGE TO THE VEHICLE. AIRBAG DID NOT DEPLOY. DEALER WANTS TO CHARGE ME TO HAVE IT TESTED.
NHTSA complaint #10663257 — an unverified report by a vehicle owner.
at 72,000 milesElkton, MDCrash1 injured
AIR BAGS
WHEN I HAD MY ACCIDENT MY AIR BAGS DIDN'T DEPLORE. I CALLED GM 2 DAYS LATER AND ASKED THE LADY IF THEY HAVE DEPLOYED AND SHE TOLD ME NO.
NHTSA complaint #10651824 — an unverified report by a vehicle owner.
Voluntown, CT
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER STATED THAT THE REPAIR WAS ALREADY COMPLETED IN MAY OF 2014 AND WOULD NOT REPAIR THE VEHICLE A SECOND TIME. THE CONTACT INDICATED THAT THE VEHICLE WAS NEVER REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA complaint #10625921 — an unverified report by a vehicle owner.
Sturbridge, MA
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10622492 — an unverified report by a vehicle owner.
Tomball, TX
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10618633 — an unverified report by a vehicle owner.
Anniston, AL
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10617642 — an unverified report by a vehicle owner.
Freeland, WA
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE AN ORDER WAS PLACED BUT THE PARTS WERE NOT AVAILABLE AT THIS TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA complaint #10609602 — an unverified report by a vehicle owner.
Frazier Park, CA
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10607363 — an unverified report by a vehicle owner.
at 38,000 milesChandler, AZCrash1 injured
AIR BAGS
I WAS IN MY 2008 HHR CHEVY AND CRASHED INTO A CONCRETE WALL THE CAR WAS TOTALED. AIR BAGS DID NOT DEPLOY CAUSING A HIP FRACTURE AND MAJOR SURGERY AND ONGOING THERAPY RESULTING IN A HIP REPLACEMENT LATER ON.
NHTSA complaint #10605794 — an unverified report by a vehicle owner.
Mount Vernon, OH
AIR BAGS
2008 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED PRIOR TO THE RECALL, HE WAS HAVING TROUBLE STARTING THE VEHICLE, AND THE KEY WOULD NOT GO ALL THE WAY IN THE IGNITION. THE CONSUMER IT HAS BEEN TWO MONTHS, SINCE HE RECEIVED THE RECALL NOTICE, AND NOTHING HAS BEEN DONE.
NHTSA complaint #10598203 — an unverified report by a vehicle owner.
Golden Valley, AZ
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER ON NUMEROUS OCCASIONS ADVISED HER THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. THE RECALL REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THERE WERE NO FAILURES AT THIS TIME.
NHTSA complaint #10598481 — an unverified report by a vehicle owner.
North Tonawanda, NY
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBERS 14V047000 (AIR BAG, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10598500 — an unverified report by a vehicle owner.
Newfield, NY
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V04700 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V17100 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM EITHER RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10596400 — an unverified report by a vehicle owner.
Henderson, NV
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.
NHTSA complaint #10595121 — an unverified report by a vehicle owner.
at 70,000 milesCommerce Township, MICrash2 injured1 killed
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 35 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER, CRASHING INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS KILLED AND A PASSENGER WAS INJURED AND TRANSPORTED TO A HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10592967 — an unverified report by a vehicle owner.
at 38,000 milesNEW Port Richey, FLCrash3 injured
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO HER REAR AND PUSHED THE VEHICLE FORWARD, CAUSING THE CONTACT TO CRASH INTO THE REAR OF A THIRD VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED HOWEVER, THE DRIVER SUSTAINED A CONCUSSION, AND INJURIES TO THE SHOULDER AND NECK. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 38,000. UPDATED 06/24/14 MA UPDATED 07/1/2014
NHTSA complaint #10573188 — an unverified report by a vehicle owner.
Racine, WI
AIR BAGS
2008 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL NOTICE. *SMD THE CONSUMER BELIEVED THE LETTER HE RECEIVED WAS A SCAM.
NHTSA complaint #10554500 — an unverified report by a vehicle owner.
at 15,663 milesConroe, TX
AIR BAGS
DOOR LOCKS STICK. HAVE BEEN LOCKED IN VEHICLE. REPORTED TO GM THEY DO NOT FEEL DOOR LOCKS STICKING DANGEROUS. BEEN IN DEALER WERE PURCHASED 7 TIMES FOR DOOR LOCKS TO BE FIXED. DOOR LOCKS STILL STICKING. WAS FORCED TO SIGN A COMPLAINT LETTER WITH GM WITH LEMON LAW ATTORNEY. WE FEEL THAT VEHICLE CAN NEVER BE FIXED. STILL HAVING TROUBLE WITH DOOR LOCKS. VIDEO OF BEING LOCKED IN .WAS PURCHASED NEW. WE FEEL WE HAVE DONE OUR PART TAKING BACK TO DEALER TO BE FIXED. THEY ARE UNABLE TO FIX DEFECTS. *TR THE CONSUMER RECEIVED A RECALL LETTER, REGARDING DEFECTIVE AIR BAGS. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 01/09/17.
NHTSA complaint #10489085 — an unverified report by a vehicle owner.