102 of the
737 complaints about the 2010 Chevrolet Impala are about the
airbag system — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
80,000 miles.
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the check air bag and service air bag warning lights illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
NHTSA complaint #11716297 — an unverified report by a vehicle owner.
Ozark, MO
AIR BAGS
recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.
NHTSA complaint #11537669 — an unverified report by a vehicle owner.
at 148,000 milesWilliamstown, NJ
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
NHTSA complaint #11510319 — an unverified report by a vehicle owner.
Coeur d Alene, ID
AIR BAGS
About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed
NHTSA complaint #11489697 — an unverified report by a vehicle owner.
at 137,000 milesIndianapolis, IN
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacturer informed that contact that her VIN was not included in NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The failure mileage was approximately 137,700.
NHTSA complaint #11450828 — an unverified report by a vehicle owner.
Norman, OK
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Number 16V507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.
NHTSA complaint #11448471 — an unverified report by a vehicle owner.
at 115,063 milesMt. Vernon, IL
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the airbag warning light illuminated the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 16V507000 (Air Bags). The contact attempted to reach the manufacturer but was not successful. The vehicle was not repaired. The failure mileage was 155,063.
NHTSA complaint #11435766 — an unverified report by a vehicle owner.
Danville, IL
AIR BAGS
My air bag light stays on and my abs light stays on and something with the wiring keeps ruining my battery
NHTSA complaint #11430788 — an unverified report by a vehicle owner.
Anderson, IN
AIR BAGS
The Airbag Service Light comes on!
NHTSA complaint #11429720 — an unverified report by a vehicle owner.
at 160,074 milesThe Colony, TX
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) however, the vin was not included. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 160,074.
NHTSA complaint #11417668 — an unverified report by a vehicle owner.
at 110,000 milesHolland, MI
AIR BAGS
I PLACE MY PURSE ON PASSENGER FRONT SEAT AND THE AIRBAG LIGHT GOES ON AND BEEPS WHILE I AM DRIVING
NHTSA complaint #11398575 — an unverified report by a vehicle owner.
at 187,000 milesIndianapolis, IN
AIR BAGS
WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.
NHTSA complaint #11378620 — an unverified report by a vehicle owner.
Dover, DE
AIR BAGS
TRANSMISSION SLIPS FRONT END HITS HARD WHEN BUMPS OCCUR SERVICE AIR BAG IS ON THE DASHBOARD ACTUATOR KNOCKS
NHTSA complaint #11354108 — an unverified report by a vehicle owner.
Bremen, GA
AIR BAGS
THE SERVICE AIRBAG LIGHT KEEPS COMING ON. THERE'S A FRAYED WIRE UNDER THE SEAT AND CHEVROLET IS TRYING TO CHARGE $380 TO FIX THE PROBLEM. CHEVROLET REALLY SHOULD OPEN A RECALL FOR THIS ISSUE BECAUSE IT IS SO COMMON.
NHTSA complaint #11349988 — an unverified report by a vehicle owner.
at 90,000 milesThornfield, MO
AIR BAGS
DIC SAYS THAT TO SERVICE PASSENGER AIRBAG. WE CHECKED FOR ERROR CODES, BUT CAN'T FIND ANY.
NHTSA complaint #11337101 — an unverified report by a vehicle owner.
at 58,500 milesMiddletown, OHFire
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
NHTSA complaint #11323673 — an unverified report by a vehicle owner.
Clay City, KY
AIR BAGS
EVERYTIME I TURN ON CAR MY DASH SAYS SERVICE AIRBAG AND WONT GO OFF
NHTSA complaint #11312114 — an unverified report by a vehicle owner.
at 79,000 milesPalmdale, CA
AIR BAGS
THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON AND I WAS TOLD THAT THIS IS A DEALERSHIP ONLY PROBLEM AND THE DEALERSHIP WANTS $130.00 JUST TO CHECK IT OUT. BEING A SAFETY ISSUE AND A DEALERSHIP FIX ONLY PROBLEM I FEEL LIKE I SHOULD NOT HAVE TO PAY FOR ATTENTION TO THIS MATTER.
NHTSA complaint #11300008 — an unverified report by a vehicle owner.
at 147,000 milesGeorgetown, SCCrash
AIR BAGS
GOT INTO A COLLISION A FEW MONTHS BACK WITH SIDE AND FRONT DAMAGE. TOOK TO BE REPAIRED, AFTER CAR GOT OUT OF SHOP, AIR BAG LIGHT CAME ON AND WONT GO OFF AND IT SAYS "SERVICE AIR BAG SYSTEM". BODY SHOP WAS NOTIFIED AND NOTHING WAS DONE.
NHTSA complaint #11297316 — an unverified report by a vehicle owner.
at 122,000 milesGaqdsden, AL
AIR BAGS
GOT IN IT THE AIRBAG LIGHT CAME ON AND IT READ THAT MY AIRBAG NEEDED TO BE SERVICE IT STAY ON FOR ABOUT 10 MINUTES AND I GOT IN LATER AND IT WAS OFF
NHTSA complaint #11291774 — an unverified report by a vehicle owner.
at 53,866 milesCharleston, WV
AIR BAGS
PASSENGER AIRBAG TURNS ON WITH NO PASSENGER IN SEAT. SEATBELT CHIME GOES OFF WHILE DRIVING BECAUSE OF IT.
NHTSA complaint #11288410 — an unverified report by a vehicle owner.
at 60,000 milesStanhop, IA
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GEORGE WHITE CHEVROLET-PONTIAC AT 800-262-3834 (LOCATED AT 1719 S HIGH AVE, AMES, IA 50010) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT CONSUMER STATED SHE TOOK THE CAR TO HAVE THE DIAGNOSTIC TEST RUN.
NHTSA complaint #11286458 — an unverified report by a vehicle owner.
at 178,356 milesEffingham, SC
AIR BAGS
THE ABS LIGHT ON TRACTION CONTROL DOES NOT WORK KEY COMES OUT OF THE INGITON CAUSEING THE CAR TO STALL FRONT PASSENGER AIR BAG IS TURNED OFF
NHTSA complaint #11270682 — an unverified report by a vehicle owner.
at 278,678 milesHallsville, MO
AIR BAGS
FOR SOME REASON THROUGHOUT THE LAST YEAR MY AIR BAG LIGHT WILL STAY ON FOR QUITE AWHILE THEN GO OFF AND COME BACK ON AT ANOTHER TIME! I NOTICED THERE WAS A RECALL ON AIR BAGS AND EVEN THOUGH IT DOESN'T SHOW A RECALL FOR MY CAR I FEEL THERE IS AN ISSUE WITH MY AIR BAGS!
NHTSA complaint #11270226 — an unverified report by a vehicle owner.
South Welfleet, MA
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED TO SERVICE THE AIR BAG. PRIME CHEVROLET HYANNIS (508-775-1843, 22 RIDGEWOOD AVE, HYANNIS, MA 02601) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11235069 — an unverified report by a vehicle owner.
at 5 milesIndianapolis, IN
AIR BAGS
CAN'T GET RAY SKILLMAN TO TALK TO UNLESS I HAND THEM $85.00. LIGHT COMES ON SAYING SERVICE AIR BAGS
NHTSA complaint #11234668 — an unverified report by a vehicle owner.
at 143,000 milesAppleton, WI
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
NHTSA complaint #11221130 — an unverified report by a vehicle owner.
at 110,905 milesBrookkyn, NY
AIR BAGS
TAKATA RECALL
NHTSA complaint #11208267 — an unverified report by a vehicle owner.
Forrest City, AR
AIR BAGS
AIR BAG SERVICE LIGHTS ARE COMING ON FOR BOTH DRIVER AND PASSENGER SETS.
NHTSA complaint #11207072 — an unverified report by a vehicle owner.
at 105,000 milesRochester, MN
AIR BAGS
SERVICE AIR BAG LIGHT INTERMITTENTLY ILLUMINATES AND RESOLVES ITSELF. COMPLETE FAILURE OF INSTRUMENT CLUSTER AND HVAC SUDDENLY WITH ENGINE RUNNING. THIS APPEARS TO BE CONSISTENT WITH GM RECALL #36110. CONTACTED GM FOR FURTHER ACTION AND WAS TOLD THIS VEHICLE NOT INCLUDED WITH RECALL DESPITE SAME ISSUE AS DESCRIBED FOR RECALL. THE AIRBAG LIGHT HAPPENS WITH ADULT FRONT PASSENGER, NOT WHILE SEAT IS EMPTY, AND WHILE VEHICLE IS IN MOTION.
NHTSA complaint #11183363 — an unverified report by a vehicle owner.