FaultScore

FaultScore report

2010 Chevrolet Impala problems

Owners have filed 737 complaints about the 2010 Chevrolet Impala with NHTSA between 2009 and 2026. The largest single group is the electrical system. Across this model's run it ranks 16 of 24 worst.

C

FaultScore 44/100

Higher is worse. Measured against the other years of the Chevrolet Impala.

How this is worked out

The numbers

737

Complaints

30

Crashes reported

5

Fires reported

17

Injuries reported

75,000 mi

Median mileage at failure

Half of reported failures happened before this

13%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 58 vs 50 Severity 36 vs 50 Early failure 22 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Chevrolet Impala. 50 means typical for this model; 100 means roughly double.
Severity — 36
7.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 22
13% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Chevrolet Impala

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Chevrolet Impala

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 133 18.0%

6 crashes, 3 fires · median 79,000 mi

Airbags 102 13.8%

11 crashes, 1 fires · median 80,000 mi

Median failure at 77,000 miles

Engine & Cooling 94 12.8%

1 crashes, 0 fires · median 77,000 mi

1 crashes, 0 fires · median 68,000 mi

3 crashes, 0 fires · median 71,400 mi

Steering 43 5.8%

3 crashes, 0 fires · median 65,000 mi

Brakes 31 4.2%

3 crashes, 0 fires · median 46,000 mi

Median failure at 81,000 miles

Suspension 18 2.4%

1 crashes, 0 fires · median 65,000 mi

Median failure at 80,000 miles

Seat Belts 16 2.2%

1 crashes, 0 fires · median 76,279 mi

Seats 11 1.5%

Median failure at 90,000 miles

0 crashes, 1 fires · median 64,000 mi

Body & Structure 7 0.9%

Median failure at 50,250 miles

Tires 6 0.8%

Median failure at 11,769 miles

Lights 6 0.8%

Median failure at 99,000 miles

Equipment & Accessories 5 0.7%

Median failure at 74,001 miles

Wheels 3 0.4%

Median failure at 80,000 miles

Doors, Latches & Locks 1 0.1%

Median failure at 90,000 miles

Driver Assist & Collision Avoidance 1 0.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 7 1.2%
1,000 – 9,999 miles 25 4.2%
10,000 – 24,999 miles 9 1.5%
25,000 – 49,999 miles 110 18.6%
50,000 – 74,999 miles 141 23.8%
75,000 – 99,999 miles 124 20.9%
100,000 – 149,999 miles 118 19.9%
150,000+ miles 58 9.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2009 peak 35 Feb 2026

Recalls on the 2010 Chevrolet Impala

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V507000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

Risk: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

14V355000

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

12V377000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Risk: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

10V480000

SEAT BELTS:FRONT:ANCHORAGE

GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.

Risk: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2016340 18,584 units in Canada

Electrical

On certain vehicles, the front passenger seat frame may damage the wires of the passenger presence sensor (PPS) module. If this occurs, the system may fail to detect an occupant in passenger seat and improperly suppress the front passenger airbag. The damage could also cause the airbag fuse to short, disabling air bags and seatbelt pretensioners. These issues could increase the risk of injury to vehicle occupants in a crash where airbag and/or pretensioner deployment is warranted. Correction: Dealers will inspect wiring and repair as necessary, as well as apply protective anti-abrasion tape. Note: If the passenger airbag is suppressed, the passenger airbag status indicator would indicate that the passenger airbag is off even when a passenger is sitting in the front passenger seat. In addition, the "service airbag" message would be displayed in the driver information centre (DIC). This could also cause the cluster gauges and DIC alerts to intermittently turn off or not function properly.

Recall 2014246 186,013 units in Canada

Electrical

On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: For each key, dealers will install two key rings and modify the key ring opening shape. Note: Until the correction is performed, all items should be removed from the key ring.

Recall 2012255 1,713 units in Canada

Suspension

On certain Chevrolet Impala police vehicles, the front control arms may fracture. If this occurs, some tire "squeal" or "chirping" may be heard when turning at low speeds. Sudden changes could occur in vehicle handling and, particularly at higher speeds, the driver may not be able to control the vehicle and a crash could occur, which may result in personal injury and/or property damage. Correction: Dealers will replace both control arms.

Recall 2010352 19,304 units in Canada

Seats And Restraints

Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard 210 - Seat Belt Assembly Anchorages. The front seatbelt webbing may not have been properly secured to the lap belt anchor pretensioner mounted to the side of the seat nearest the door. As a result, the seatbelt may not restrain the occupant as intended during a crash, which could result in injury to the occupant. Correction: Dealers will inspect both front seatbelts for proper installation of anchors to pretensioners and, if necessary, reinstall the anchors.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Superior, NE Crash

VEHICLE SPEED CONTROL

I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a dangerous car

NHTSA complaint #11689600 — an unverified report by a vehicle owner.

Superior, NE Crash

SERVICE BRAKES

I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a dangerous car

NHTSA complaint #11689600 — an unverified report by a vehicle owner.

at 188,000 miles Los Angeles, CA Fire

ELECTRICAL SYSTEM

The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle near the radio and heater. The contact used a water bottle from the back seat to attempt to extinguish the fire. The fire was extinguished by a bystander using a fire extinguisher. There were no warning lights prior to the failure. There were no reported injuries. There was no police report filed, airbag deployment, or crash involved. The vehicle was towed to her residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 188,000.

NHTSA complaint #11667688 — an unverified report by a vehicle owner.

at 92,000 miles Bangor, ME Crash 1 injured

ENGINE

AUTO TOTALED SEPT 8, 2020. LOST CONSCIENCE WITH TAILPIPE LOOSE AT BACK OF CAT CONVERTER. DIAGNOSED WITH LOW BLOOD SUGAR AT HOSPITAL. SEVERE INJURIES: SPINAL, RIGHT ARM, LEFT LEG. DO NOT REMEMBER ACCIDENT, EVEN TODAY. TOOK DOWN ELECTRIC POLE AND PINE TREE. DO NOT REMEMBER IF WINDOWS OPEN OR CLOSED THAT DAY. MAY HAVE BEEN COMBINATION OF CO FROM EXHAUST AND BLOOD SUGAR. RURAL STREET, TOWN IN MAINE.

NHTSA complaint #11416540 — an unverified report by a vehicle owner.

at 58,500 miles Middletown, OH Fire

AIR BAGS

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.

NHTSA complaint #11323673 — an unverified report by a vehicle owner.

at 58,500 miles Middletown, OH Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.

NHTSA complaint #11323673 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 58,000 miles Webster, TX

AIR BAGS

The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the check air bag and service air bag warning lights illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.

NHTSA complaint #11716297 — an unverified report by a vehicle owner.

at 58,000 miles Webster, TX

ELECTRICAL SYSTEM

The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the check air bag and service air bag warning lights illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.

NHTSA complaint #11716297 — an unverified report by a vehicle owner.

Steubenville, OH

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

The unibody of this vehicle has become completely rusted/rotted to where the car is undriveable. This has been inspected by a service center, and I was told it is dangerous and beyond repair. I am sick about this, as there are MANY other makes of vehicles older than mine that do not have this issue.

NHTSA complaint #11692216 — an unverified report by a vehicle owner.

Superior, NE Crash

VEHICLE SPEED CONTROL

I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a dangerous car

NHTSA complaint #11689600 — an unverified report by a vehicle owner.

Superior, NE Crash

SERVICE BRAKES

I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a dangerous car

NHTSA complaint #11689600 — an unverified report by a vehicle owner.

at 188,000 miles Los Angeles, CA Fire

ELECTRICAL SYSTEM

The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle near the radio and heater. The contact used a water bottle from the back seat to attempt to extinguish the fire. The fire was extinguished by a bystander using a fire extinguisher. There were no warning lights prior to the failure. There were no reported injuries. There was no police report filed, airbag deployment, or crash involved. The vehicle was towed to her residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 188,000.

NHTSA complaint #11667688 — an unverified report by a vehicle owner.

Sikeston, MO

VEHICLE SPEED CONTROL

I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.

NHTSA complaint #11620617 — an unverified report by a vehicle owner.

Sikeston, MO

UNKNOWN OR OTHER

I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.

NHTSA complaint #11620617 — an unverified report by a vehicle owner.

Sikeston, MO

ENGINE

I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.

NHTSA complaint #11620617 — an unverified report by a vehicle owner.

at 77,000 miles Mentor, OH

ELECTRICAL SYSTEM

The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle made an abnormal grinding sound while starting and while driving. There was no warning light illuminated. The contact stated that the grinding sound persisted after turning off the vehicle on several occasions. The vehicle was taken to an independent mechanic, where unknown actuators located behind the dashboard were replaced; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.

NHTSA complaint #11592334 — an unverified report by a vehicle owner.

Ozark, MO

SEATS

recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.

NHTSA complaint #11537669 — an unverified report by a vehicle owner.

Ozark, MO

AIR BAGS

recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.

NHTSA complaint #11537669 — an unverified report by a vehicle owner.

at 148,000 miles Williamstown, NJ

AIR BAGS

The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.

NHTSA complaint #11510319 — an unverified report by a vehicle owner.

Coeur d Alene, ID

SEATS

About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed

NHTSA complaint #11489697 — an unverified report by a vehicle owner.

Coeur d Alene, ID

AIR BAGS

About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed

NHTSA complaint #11489697 — an unverified report by a vehicle owner.

Coeur d Alene, ID

ELECTRICAL SYSTEM

About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed

NHTSA complaint #11489697 — an unverified report by a vehicle owner.

San Antonio, TX

ENGINE

My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today

NHTSA complaint #11482297 — an unverified report by a vehicle owner.

San Antonio, TX

SERVICE BRAKES

My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today

NHTSA complaint #11482297 — an unverified report by a vehicle owner.

San Antonio, TX

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today

NHTSA complaint #11482297 — an unverified report by a vehicle owner.

at 120,000 miles Irving, TX

POWER TRAIN

The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.

NHTSA complaint #11456075 — an unverified report by a vehicle owner.

at 120,000 miles Irving, TX

SUSPENSION

The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.

NHTSA complaint #11456075 — an unverified report by a vehicle owner.

at 120,000 miles Irving, TX

ENGINE

The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.

NHTSA complaint #11456075 — an unverified report by a vehicle owner.

at 137,000 miles Indianapolis, IN

AIR BAGS

The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacturer informed that contact that her VIN was not included in NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The failure mileage was approximately 137,700.

NHTSA complaint #11450828 — an unverified report by a vehicle owner.

Norman, OK

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Number 16V507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.

NHTSA complaint #11448471 — an unverified report by a vehicle owner.

South Bend, IN

STEERING

there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.

NHTSA complaint #11444490 — an unverified report by a vehicle owner.