140 of the
1,021 complaints about the 2014 Chevrolet Impala are about the
steering — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
68,500 miles.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated. Additionally, the transmission display switched from drive(D) to park(P) while driving, causing the vehicle to decelerate and stall. The rear-view camera also intermittently failed to function properly, displaying the message "Park Assist Not Available" while reversing. The contact pulled over, waited, and then restarted the vehicle. The contact stated that the wheel hub, camshaft sensor, and a cylinder had previously been replaced, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11756703 — an unverified report by a vehicle owner.
Moccasin, MT
STEERING
Power steering goes out while driving in towns or on hiways.frequently comes back on while parked for a few hours or days. Unpredictable while driving.dangerous.
NHTSA complaint #11754030 — an unverified report by a vehicle owner.
at 7,500 milesChesapeake, VA
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.
NHTSA complaint #11666565 — an unverified report by a vehicle owner.
Aurora, CO
STEERING
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck was behind me and had to break and swerve around me while blowing his horn...I was nearly killed.
NHTSA complaint #11663770 — an unverified report by a vehicle owner.
at 180,000 milesSummerville, SC
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
NHTSA complaint #11657882 — an unverified report by a vehicle owner.
at 238,000 milesEast Saint Louis, IL
STEERING
My steering wheel tripping , my brake light , my parking gear is triggered , stabilizing system and air bag
NHTSA complaint #11647517 — an unverified report by a vehicle owner.
at 100,000 milesEustis, FL
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11645483 — an unverified report by a vehicle owner.
Waynesboro, GA
STEERING
The contact owns a 2014 Chevrolet Impala The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
NHTSA complaint #11638284 — an unverified report by a vehicle owner.
at 66,000 milesKaty, TX
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, with the steering wheel being abnormally loose. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
NHTSA complaint #11638129 — an unverified report by a vehicle owner.
Morristown, TN
STEERING
I was driving to doctors appointment Friday . (03-15-2024) In another area then where I live .)And my steering tightened up a bit . I was able to turn it and park . I went in for my doctor appointment and came back out and steering wheel completely locked! I had to get It towed to my mother's home in the same area . So now I'm stranded . I had a mobile mechanic come look at it and he hooked it up to the machine and it said the ground wire needs fixed . It could have been a bad situation if I had got on the interstate. I see there was a recall on it. But I've been told that got fixed on impalas a few years ago . I've had my car 2 years . So never knew about a recall .
NHTSA complaint #11577924 — an unverified report by a vehicle owner.
Belleville, IL
STEERING
Started the car radio was black a/c compartment wasn’t lit then power steering fluid drive with care message appears
NHTSA complaint #11578120 — an unverified report by a vehicle owner.
at 212,000 milesComo, CA
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the vehicle jerked and the power steering was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.
NHTSA complaint #11549657 — an unverified report by a vehicle owner.
at 175,000 milesSaint Albans, NY
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel stiffened, and the vehicle was difficult to maneuver. After restarting the vehicle, the failure persisted. The EPS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the EPS module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering),but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 175,000.
NHTSA complaint #11539165 — an unverified report by a vehicle owner.
Arkadelphia, AR
STEERING
Power steering stability trak doors locking making clicking sound all this shows up on dash and the car feels like it is accelerating and then jerks slows down and a big sound putting it into gear and a code that says U0101
NHTSA complaint #11532193 — an unverified report by a vehicle owner.
Jeanerette, LA
STEERING
I have a 2014 Chevy Impala LTZ, owned it for 9 years. Just started with issues within the last 6months and it just seems to be getting worst everyday. While making a left turn, not even driving 5mph my power steering fails and the drivers side tires seem to lock up as if the car would be hydro planing. Once it happens the dashboard Alerts come on such as Stabilitrac, Traction Control, ABS, Service Break Assistance, Power Steering, and I lost control of the car in the middle of the road!! Brought the car to the shop they change the wheel bearings. We also changed the brakes in March of this year, we had a front and back realignment plus new tires within the last 6 months. The dealer we got it from is no longer in business, as I did buy it used. I called the Chevrolet 800 number for recalls but no luck finding anything. After searching year/make/model I found similar issues to other "2014 Chevy" within the last couple of years. This is a serious issue and it can become dangerous while driving with my family in the car. I can't afford another vehicle as this car is my reliable vehicle.
NHTSA complaint #11531722 — an unverified report by a vehicle owner.
at 179,000 milesBattle Creek, MI
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while attempting to park in the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. During the failure the steering failure message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle was previously serviced under the NHTSA Campaign Number: 14V450000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was approximately 179,000.
NHTSA complaint #11525348 — an unverified report by a vehicle owner.
at 71,000 milesCleveland Heights, OH
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the EPS, stability track, and several unknown warning lights illuminated. Additionally, the steering wheel was stiff while making turns. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V450000 (Steering). The failure mileage was approximately 71,000.
NHTSA complaint #11502671 — an unverified report by a vehicle owner.
Charlotte, MI
STEERING
I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!
NHTSA complaint #11499135 — an unverified report by a vehicle owner.
Yukon, OK
STEERING
When getting of the exit from the high way my steering wheel locked up. We were going about 40-50 getting into a slow speed from the highway. I struggled with turning the wheel just to get off of the ramp. And then a sign came up saying service power steering drive with care. It’s showing that my vehicle doesn’t have a recall for this. But this is absolutely not safe at all. I had my 2 infants and 7 year old in the vehicle.
NHTSA complaint #11483760 — an unverified report by a vehicle owner.
Harrisburg, PA
STEERING
Electrical issues, radio volume disappears for a short period of time, turn signal audible noise disappears at same time radio volume stops, power sterring assist stops working for short time, sterring issue repaired in 2016 but doing again, ac cooling stops working for short time period, off and on, seems to be some type of electrical issue with the vehicle, purchased new in 2014, only 32,000 mile on car at present, every time taken to dealer will not reproduce the problem, called GM states recall 14515 is not part of my car, i question that in that this recall is for electrical issues. can not seem to get any furthur with anyone on this issue
NHTSA complaint #11481704 — an unverified report by a vehicle owner.
Wyoming, MN
STEERING
side detection module has falled... yes it is available for inspection... my wife got locked in the car on a 80 plus degree day and could not get out,doors would not open,trunk release would not open trunk so she could crawl there the back seat,sunroof would not open,power steering periodically feels like there is no power stearing, dash lights periodically shut off when driving.. Yes, morries forest lake chevrolet and cadilac.forest lake. mn... no it has not been inspected by anyone but the dealer...There were no warning lights untill 51,000 miles or 8 months ago
NHTSA complaint #11480922 — an unverified report by a vehicle owner.
Memphis, TN
STEERING
Due to a poor electrical ground connection to the power steering control module, the vehicle has been losing power steering assist during start up and while driving; this requires much greater effort for me to steer the vehicle even at low speeds, and is increasing the risk of a crash for me and my family.
NHTSA complaint #11478538 — an unverified report by a vehicle owner.
Albany, IN
STEERING
Was driving when the service power steering message came on no code to be read on it unable to drive or turn.
NHTSA complaint #11474130 — an unverified report by a vehicle owner.
Decatur, GA
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 55 MPH, the vehicle lost power steering assist without warning. The contact used excessive force to steer the vehicle to the side of the highway. The vehicle was then towed to a dealer where the vehicle was diagnosed and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed her that the vehicle was previously repaired under NHTSA Campaign Number: 14V450000 (Steering) prior to her owning the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown. The VIN was not available.
NHTSA complaint #11469636 — an unverified report by a vehicle owner.
at 120,000 milesPerris, CA
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while reversing, the steering wheel became difficult to turn. There was no warning light illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure reoccurred increasingly while driving the following day. The message "Service Power Steering" was displayed. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was towed to the dealer where the steering position sensor was recalibrated; however, the failure persisted. The dealer diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as an unknown recall repair had previously been completed on the vehicle. The failure mileage was approximately 120,000.
NHTSA complaint #11469034 — an unverified report by a vehicle owner.
at 90,000 milesGary, IN
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated while in a parking lot and reversing the vehicle lost power steering functionality. There were no warning lights illuminated. The contact was able to drive home safely. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11468659 — an unverified report by a vehicle owner.
Jackson, TN
STEERING
POWER STEERING ISSUE.. WAS A RECALL WITH THIS MODEL VEHICLE BACK IN 2014.. CAR HAS ELECTRICAL POWER STEERING AND ITS AFFECTING MY STEERING ON MY CAR
NHTSA complaint #11468715 — an unverified report by a vehicle owner.
at 167,000 milesEast Saint Louis, IL
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated while driving approximately 55 MPH, the steering wheel became firm. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 167,000.
NHTSA complaint #11461804 — an unverified report by a vehicle owner.
Cedar Rapids, IA
STEERING
While driving on straight paved road, service steering system light came on and lost power steering assist. Was able to get home with a lot of effort.
NHTSA complaint #11458559 — an unverified report by a vehicle owner.
Cleveland, OH
STEERING
While driving, I lost steering. My stabilitrac sensor came in. I had OnStar run a diagnostic in the car and they confirmed it was the stabilitrac.
NHTSA complaint #11457408 — an unverified report by a vehicle owner.