2023 Chevrolet Silverado 1500 driver assist problems

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

a week ago I was backing up and this truck is supposed to be equipped with a "REAR CROSS TRAFFIC BRAKINGF – When in Reverse, the system warns of detected cross-traffic approaching in either direction and provides alerts and hard emergency braking to help reduce the severity or help avoid collisions at very low speeds", I backed into another vehicle that was parked behind me. I did not receive any warnings and the automatic braking did not activate. I was fortunate that I was going slow and only damaged the other drivers door and my tailgate and bumper.

NHTSA complaint #11753743 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

The left front turn signal becomes inoperable at times. The foreword collision indicator warning will come on unprovoked at times. Both conditions correct when you cycle the ignition switch. I consider the turn signal problem a safety issue because it happens with no warning and oncoming traffic may not know I am turning left or changing lanes. When the foreword indicator appears, I doubt the system is operable.

NHTSA complaint #11751296 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

I have a complaint about GM and my 2023 Chevrolet Silverado 1500 LTZ regarding the radio / infotainment system failure after attempting a recommended software update, and the resulting degradation of installed safety features. On 08 MAY 2026, my infotainment system indicated a software update was necessary, so I followed the directions to complete the update. When the update was complete, my infotainment screen said there was a failure and to take it to the dealership for repair. The entire infotainement system is inoperative. The soonest appointment I could make was for 18 MAY 2026. On 18 MAY 2026, I took my Silverado into the dealership where I have it serviced to address the failure of my infotainment system. My service advisor informed me that I would need a new radio and that these radios are on a national backorder list. My advisor informed me that they have other customers who are experiencing the same issue and have been waiting for the replacement radio since January 2026. My advisor informs me that there is no estimated time of resolution. This defect inhibits safety features such as; use of OnStar, Google and Apple Maps that provide travel advisory hazards, parking camera views, vehicle systems status. Thank you.

NHTSA complaint #11746521 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

I have a complaint about GM and my 2023 Chevrolet Silverado 1500 LTZ regarding the radio / infotainment system failure after attempting a recommended software update, and the resulting degradation of installed safety features. On 08 MAY 2026, my infotainment system indicated a software update was necessary, so I followed the directions to complete the update. When the update was complete, my infotainment screen said there was a failure and to take it to the dealership for repair. The entire infotainement system is inoperative. The soonest appointment I could make was for 18 MAY 2026. On 18 MAY 2026, I took my Silverado into the dealership where I have it serviced to address the failure of my infotainment system. My service advisor informed me that I would need a new radio and that these radios are on a national backorder list. My advisor informed me that they have other customers who are experiencing the same issue and have been waiting for the replacement radio since January 2026. My advisor informs me that there is no estimated time of resolution. This defect inhibits safety features such as; use of OnStar, Google and Apple Maps that provide travel advisory hazards, parking camera views, vehicle systems status. Thank you.

NHTSA complaint #11746521 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Vehicle has experienced repeated electrical and safety system failures since purchase in 2023. Affected systems include forward collision warning, blind spot monitoring, parking sensors, cameras, and infotainment. Failures include complete loss of camera functionality (rear and front), infotainment system shutdowns or resets while driving, loss of audio, and volume malfunctioning (including sudden increases or no response). The vehicle has also generated false safety alerts, including forward collision warnings and blind spot alerts when no hazard was present. These issues have occurred while the vehicle was in operation, creating safety risks due to loss of visibility systems and unreliable warning alerts. In multiple instances, the system would become completely non-functional for extended periods, sometimes lasting days or weeks, before temporarily returning. The problem has been reported to a dealership multiple times and has been inspected and serviced. Repairs have included software updates and component-related work; however, the issues have continued to persist or reoccur. The failures are intermittent but recurring and have not been permanently resolved despite multiple repair attempts. The condition reduces driver confidence and creates unsafe operating conditions due to unreliable safety systems and loss of critical features while driving.

NHTSA complaint #11732877 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The adaptive cruse control will apply the brakes driving, it happens when driving and there is nothing in my lane as far as the eye can see. Sometimes the Silverado will go from 70 mph to 30-40 or less and back to 70. Most of the time it will apply the brakes for a sec and then off. One time it locked up the brakes from the low 60 ish MPH to almost stoped before I could get control. Every time this happens there is no cars, or abstractions in my lane. I have had the Silverado into 2 dealers for this problem about 25 times and they can not fix the problem and I have been told that they are done working on it and they can not find the problem and I will have to live with it. I don't fell safe driving it and have told that to them. I have asked many time to have a GM Engineer look at my Silverado and find the problem and they did nothing to resolve the problem. I need to a get this problem addressed before I cause an accident or am in one. I also have many other problems that they cannot resolve, The Blind spot mirrors light will go off all the time with nothing there or a car will pass on the left side and both the left and right mirror lights will go off. The Bluetooth will disconnect from the Silverado and the person I am talking to can hear me just fine and the call is no longer over the speakers in the Silverado it is on the ear piece of my phone and then will go back to the speakers on the Silverado. I will get an alarm that says "Take Wheel" with hands at 10 and 2 on steering wheel looking straight ahead. Get an alarm that have trailer light problem and will turn on blinker and it will flash quickly for 10 seconds and then is normal. Radio skips on FM, AM, XM, MP3 Player at times. The Silverado has spent over 4 months and 25 times at a dealer since I bought it new and they have nor been able to resolve any of the problems and I have been told by GM that they are done working on this truck and they can not find the problems. Thank You

NHTSA complaint #11724058 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

The Forward Collision Light Glitched out and I had to reset the fuse to get it back. The orange light stayed on until I fixed . The truck is only 3 years old and only has 017314 miles on it.

NHTSA complaint #11721803 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.

NHTSA complaint #11721463 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.

NHTSA complaint #11721463 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Engine light keeps returning after dealer visits for oil change. Exhaust heat shield rattles since day one of ownership. During Normal commute, when I accelerate reduced power comes on and doesn’t allow me to accelerate much. Engine Electrical System, including the Charging and Starting System. Checked battery, alternator, and starter

NHTSA complaint #11719791 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate was constantly opening unintendedly. The failure also occurred while the vehicle was parked overnight, causing the battery to drain. Additionally, the contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch and rearview camera had failed due to water intrusion. The dealer replaced the tailgate switch; however, the rearview camera was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

NHTSA complaint #11710861 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Back and other cameras are constantly not working and in some cases the backup cam won’t event work at all.

NHTSA complaint #11675478 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the back-over prevention screen was displaying only two-thirds of the image of the rear of the vehicle. The dealer informed the contact that it was a common failure after a recent software update issued by the manufacturer. The VIN was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that if the failure could not be duplicated, a proper diagnostic test could not be performed. The failure mileage was approximately 10,000.

NHTSA complaint #11667153 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.

NHTSA complaint #11643876 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.

NHTSA complaint #11637600 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.

NHTSA complaint #11637600 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

As also reported by another owner in NHTSA ID Number: 11602844, I have found several times that while driving on I-80 at or near speed limit with adaptive cruise control on and no traffic, no weather, dry pavement, that the truck suddenly applied the brakes hard. There was nothing on or upcoming in the road, the sides of the road were desert and near the road was clear. Over the course of the past year this has happened probably half a dozen times.

NHTSA complaint #11620028 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.

NHTSA complaint #11602844 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.

NHTSA complaint #11602844 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect

NHTSA complaint #11598752 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Took truck to dealer for oil change 05/28/2024. After service was completed truck was returned with Forward Collision Avoidance warning light activated. Spoke with service advisor who had no idea how to reset sensor. They cleaned windshield at camera location and still not reset. Took vehicle home and discovered cruise control was also disabled. Had to make another service appointment to have Forward Collision Avoidance and cruise control repaired.

NHTSA complaint #11591414 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On [XXX], while driving 70 mph on [XXX] towards Weatherford, Texas. There was an unoccupied vehicle parked on the shoulder of the highway that was at least 15 feet from my lane. The automatic braking system slammed on the brakes unexpectedly. On [XXX] while driving 65 mph on Highway [XXX] from Cleburne Texas to Fort Worth Texas, a Texas Department of Public Safety (Highway Patrol) was parked on the shoulder of the North bound lane. Right as I was about to drive past the State Trooper, the automatic braking system slammed on the brakes unexpectedly again. I was then pulled over by the State Trooper, I explained what had happened, and he let me leave without writing a ticket. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11575255 — an unverified report by a vehicle owner.