FaultScore

2019 Chevrolet Silverado 1500 driver assist problems

27 of the 1,545 complaints about the 2019 Chevrolet Silverado 1500 are about the driver-assist systems — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 5,600 miles.

A

27

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Camera 7 25.9%
Automatic Emergency Braking 6 22.2%
Rearview System Braking 4 14.8%
Back Over Prevention 3 11.1%
Warnings 3 11.1%
Warnings 2 7.4%
Blind Spot Detection 1 3.7%
Adaptive Cruise Control 1 3.7%

Driver Assist & Collision Avoidance across every Chevrolet Silverado 1500 year

2017 12 5.5%
2018 15 6.8%
2019 27 12.3%
2020 15 6.8%
2021 16 7.3%
2022 54 24.7%
2023 35 16.0%
2024 27 12.3%
2025 18 8.2%

What owners said

Filed with NHTSA, in their own words.

Palm Harbor, FL

BACK OVER PREVENTION: WARNINGS

When backing the sensors fail to notify the driver/operator of forcibly engaging impending objects such as a small child or object by an audible noise alert that increases in loudness as the vehicle gets closer to the child/ person or object. I purchased the Pickup truck in 2020 with 17,000 miles and currently have 28,000 miles. the audible alarm cease to function well over a year ago, as I just became aware of your reporting site. Such safety items as cameras and alarms are not vehicle options. There sole purpose is to save lives!!

NHTSA complaint #11745141 — an unverified report by a vehicle owner.

Palm Harbor, FL

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

When backing the sensors fail to notify the driver/operator of forcibly engaging impending objects such as a small child or object by an audible noise alert that increases in loudness as the vehicle gets closer to the child/ person or object. I purchased the Pickup truck in 2020 with 17,000 miles and currently have 28,000 miles. the audible alarm cease to function well over a year ago, as I just became aware of your reporting site. Such safety items as cameras and alarms are not vehicle options. There sole purpose is to save lives!!

NHTSA complaint #11745141 — an unverified report by a vehicle owner.

Greenville, MS

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Esc system Poor braking. Engine idling rough. Almost hit another car

NHTSA complaint #11739651 — an unverified report by a vehicle owner.

at 56,000 miles Angola, NY

BACK OVER PREVENTION

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while in reverse(R), the back over prevention camera displayed a blue screen with the message “Camera Service Required” displayed. The failure was intermittent at first but became a permanent failure. The sensor for the hood latch displayed the message that the hood was not closed, even though the hood was securely closed. The contact stated that the remote starter failed due to the hood latch sensor failure. The contact was unsure if the two failures were related. The dealer was contacted, and it was confirmed that the failures were not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 56,000.

NHTSA complaint #11730760 — an unverified report by a vehicle owner.

Hurricane, WV

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was proceeding down the interstate when several of my dash lights came on to include the check engine light and the ABS light. My truck defaulted to a restriction of 62 mph and I lost majority of my brakes. I had to apply brute force to be able to get of the exit and to the Dealership. The dealership reprogrammed my truck’s system and charged me 300 dollars. I believe this is the same issue that has plagued many other Chevy trucks in the same model year.

NHTSA complaint #11718139 — an unverified report by a vehicle owner.

Benton City, WA

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I was on my way to work and I stoped along the side of the road to help with a car accident. After helping the person and the ambulance arrived I went back to my truck. when I got in it everything was on but I noticed that it was quite and that’s when I realized the truck was not running anymore. I tried to turn it on and off but nothing happened besides all the dash stuff came on. It had been making a ticking noise but it would go away after a certain speed. After the engine would not turn on I had a friend that is a certified Chevy mechanic take a look and he told me the engine seized. It took 2-3x the torque to crank it over and when he was able to do that he found lots of metal shavings in the oil. I been out of a vehicle for almost 2 years now because of this issue.

NHTSA complaint #11696987 — an unverified report by a vehicle owner.

at 30,000 miles Leland, NC

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while reversing, the rearview camera displayed a blue image with the message "Service Rear Vision System". The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

NHTSA complaint #11667106 — an unverified report by a vehicle owner.

San Luis, AZ

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

It shakes violently and shifts violently

NHTSA complaint #11663487 — an unverified report by a vehicle owner.

Plainfield, CT

BACK OVER PREVENTION: WARNINGS

*Lifter / Rocker Failure *There was a good jerk of the truck (safety) *Confirmed independently *Not inspected by dealer, police, ect *Small stuttering right before failure

NHTSA complaint #11631620 — an unverified report by a vehicle owner.

at 74,000 miles Statesboro, GA

BACK OVER PREVENTION

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

NHTSA complaint #11627713 — an unverified report by a vehicle owner.

at 30,000 miles Las Vegas, NV

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while stopped at a traffic signal, the light signal changed, and the accelerator pedal was depressed and the vehicle accelerated to approximately 10 MPH, then the vehicle independently stopped. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred, and the vehicle was taken to a dealer. The dealer diagnosed the vehicle and determined that there was no problem with the brakes. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

NHTSA complaint #11616691 — an unverified report by a vehicle owner.

at 47,000 miles Fanning Springs, FL

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the rear camera display image showed a blurred image. The vehicle was taken to a local dealer where it was diagnosed that the camera needed to be replaced. The camera was replaced but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.

NHTSA complaint #11577108 — an unverified report by a vehicle owner.

at 20,000 miles Coleman, WI

BACK OVER PREVENTION

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the instrument panel became inoperable. Additionally, back-up camera was displaying a black screen. No warning light was illuminated. The vehicle was diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 20,000.

NHTSA complaint #11550999 — an unverified report by a vehicle owner.

Walton, NY

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The pickup shifts violently in and out of overdrive and than into second and than overdrive all while driving down the road at 55 mph and the rear end locks the tires up some times and the whole truck vibrates really and this power Tran problem is getting worse everyone I drive it and it's not safe to have any passengers or my kids in it anymore and it feels like the transmission is going to disintegrate at any moment because and if it does the transmission is going to lock up and than its going to cause a car accident ..PLEASE FIX THIS PROBLEM BEFORE THIS TRUCK CAUSES A ACCIDENT BECAUSE OF A MANUFACTURING PROBLEM ..IM JUST THINKING ABOUT MY KIDS SAFETY AND OTHER FAMILIES SAFETY ON THE ROAD ...FROM A CONCERN PARENT ..

NHTSA complaint #11529836 — an unverified report by a vehicle owner.

Wheeling, WV

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Driving and the steering will jerk and comes up svc esc and service back up camera.Back up camera flashing on display but will not stay on .dealership said it was a battery issue so they changed battery and with in 7 miles from dealership almost hit oncoming car due to steering going out. Happen out of no where so it really hard to drive

NHTSA complaint #11510894 — an unverified report by a vehicle owner.

New York, NY

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

All my cameras go off and a blue screen comes up weather I’m parking or when I’m near another car. I can’t tell when Of there’s anything in front or behind me certain times and the parking alert comes up but cameras stay off.

NHTSA complaint #11440565 — an unverified report by a vehicle owner.

New York, NY

FORWARD COLLISION AVOIDANCE: WARNINGS

All my cameras go off and a blue screen comes up weather I’m parking or when I’m near another car. I can’t tell when Of there’s anything in front or behind me certain times and the parking alert comes up but cameras stay off.

NHTSA complaint #11440565 — an unverified report by a vehicle owner.

Paradise, TX Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was given a 2019 Chevy Silverado and when I turned the truck off the shift to park light would stay on and in February the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted GM snd they sent an investigator to look at it but denied my claim said it was not a Manufactur defect.. so no one is wanting to fix my truck now it’s still under warranty with less than 19000 miles on it... and if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. the truck is a year and 4 mts old. Paid cash for it and not I can’t even drive it..

NHTSA complaint #11419558 — an unverified report by a vehicle owner.

at 1,000 miles Waukesha, WI

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, THE BACK-UP CAMERA FLICKERED, AND THE SERVICE BACK-UP CAMERA MESSAGE WAS DISPLAYED ON THE SCREEN. THE VEHICLE WAS TAKEN TO BOUCHER CHEVROLET, INC. (1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107) ON SEVERAL OCCASIONS AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

NHTSA complaint #11405981 — an unverified report by a vehicle owner.

Molalla, OR

BACK OVER PREVENTION: WARNINGS

TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.

NHTSA complaint #11400421 — an unverified report by a vehicle owner.

at 300 miles Streamwood, IL

FORWARD COLLISION AVOIDANCE: WARNINGS

1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.

NHTSA complaint #11397226 — an unverified report by a vehicle owner.

at 10,200 miles Winter Haven, FL

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

REAR VIEW CAMERA ON MY 2019 SILVERADO WT GOES IN AND OUT WHEN IN REVERSE. IT PUTS SEVERAL LINES WHICH CREATING A FUZZY VIEW ON THE SCREEN. THE PICTURE ON THE SCREEN PREVENTS A CLEAR PICTURE OF WHAT'S GOING ON. WHEN THE BREAKS ARE APPLIED THE IMAGE CLEARS UP AND ONCE THE BREAKS ARE RELEASE THE FUZZY IMAGE RETURNS.ACCORDING TO THE DEALERSHIP GM IS WORKING TO FIX THE PROBLEM BUT HAS NOT COME UP WITH A SOLUTION. AFTER READING SEVERAL FORUMS SEVERAL OTHER CUSTOMERS ARE EXPERIENCING THE SAME ISSUE. MY KIDS DRIVE THE VEHICLE AND THIS IS MAJOR CONCERN

NHTSA complaint #11388721 — an unverified report by a vehicle owner.

at 100 miles Fremont, CA

LANE DEPARTURE: BLIND SPOT DETECTION

WHEN USING THE BACKUP CAMERA AT NIGHT, IT GOES INTO FULL BRIGHTNESS BLINDING MYSELF AND ALL PASSENGERS. I CANNOT USE THE MIRRORS TO BACK UP MY TRAILER BECAUSE IT IS EXTREMELY OVERWHELMING. I HAVE COVERED IT WITH A T-SHIRT SO THAT I CAN ACTUALLY SEE. THERE NEEDS TO BE A WAY TO TURN IT OFF BUT I CANNOT(LITERALLY TRIED EVERY SHORT OF REMOVING THE FUSE. HAPPENS EVERY TIME I DRIVE SO I AM PUTTING MY PURCHASE DATE.

NHTSA complaint #11325970 — an unverified report by a vehicle owner.

at 100 miles Fremont, CA

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

WHEN USING THE BACKUP CAMERA AT NIGHT, IT GOES INTO FULL BRIGHTNESS BLINDING MYSELF AND ALL PASSENGERS. I CANNOT USE THE MIRRORS TO BACK UP MY TRAILER BECAUSE IT IS EXTREMELY OVERWHELMING. I HAVE COVERED IT WITH A T-SHIRT SO THAT I CAN ACTUALLY SEE. THERE NEEDS TO BE A WAY TO TURN IT OFF BUT I CANNOT(LITERALLY TRIED EVERY SHORT OF REMOVING THE FUSE. HAPPENS EVERY TIME I DRIVE SO I AM PUTTING MY PURCHASE DATE.

NHTSA complaint #11325970 — an unverified report by a vehicle owner.

at 300 miles College Station, TX

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE DISPLAY WOULD GO IN AND OUT AND WAS EXTREMELY FUZZY, DISTORTED, AND PIXELATED. OCCASIONALLY, THE CAMERA WENT COMPLETELY OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOM LIGHT CHEVROLET (738 N. EARL RUDDER FWY, BRYAN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 300.

NHTSA complaint #11278209 — an unverified report by a vehicle owner.

at 100 miles Brownsville, TX

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE WOULD GLITCH AND FLICKER. THE IMAGE WAS DISTORTED AND DIFFICULT TO VIEW. THE VEHICLE WAS TAKEN TO TIPOTEX CHEVROLET (1600 NORTH EXPRESS WAY, HGWY 77, BROWNSVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY COMPUTER; HOWEVER, A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5563675162. THE FAILURE MILEAGE WAS 100.

NHTSA complaint #11266706 — an unverified report by a vehicle owner.

at 700 miles Bethlehem, PA

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK UP CAMERA IMAGE WAS EXTREMELY FUZZY AND THE DRIVER WAS UNABLE TO VIEW IMAGES OF OBJECTS POSITIONED BEHIND THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND WIND GAP CHEVROLET (1013 S. BROADWAY, WIND GAP, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. THE VIN WAS UNKNOWN.

NHTSA complaint #11259069 — an unverified report by a vehicle owner.

Other 2019 Chevrolet Silverado 1500 problems

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