FaultScore

2011 Chevrolet Silverado 2500 engine problems

10 of the 128 complaints about the 2011 Chevrolet Silverado 2500 are about the engine — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 78,000 miles.

C

10

Complaints

0

Crashes

1

Fires

0

Injuries

Exactly what failed

Engine 9 90.0%
Urea Injection System (Def) 1 10.0%

Engine & Cooling across every Chevrolet Silverado 2500 year

2000 12 3.2%
2001 86 22.8%
2002 56 14.9%
2003 32 8.5%
2004 37 9.8%
2005 22 5.8%
2006 17 4.5%
2007 18 4.8%
2011 10 2.7%
2015 13 3.4%
2017 12 3.2%
2018 13 3.4%
2019 22 5.8%
2020 14 3.7%
2024 13 3.4%

What owners said

Filed with NHTSA, in their own words.

Chandler, AZ

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)

Reduction tank makes truck only go 55 when the tank is full causing truck to not go flow of traffic there is a recall 11001 but gm dealer will not repair and knew about this and still sold the truck without tell customer about this

NHTSA complaint #11593777 — an unverified report by a vehicle owner.

at 203,000 miles Rougemont, NC

ENGINE

The contact owns a 2011 Chevrolet Silverado 2500. The contact stated while driving 45 MPH, the vehicle shut-off with the check engine warning light illuminated. The contact was able to pull over and restart the vehicle; however, the failure persisted. The dealer was notified of the failure and the contact was able to drive the vehicle to the dealer; however, the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 203,000.

NHTSA complaint #11432880 — an unverified report by a vehicle owner.

at 136,000 miles Johnstown, CO

ENGINE

I HAVE A 2011 CHEVY 2500. 6.6 TURBO DIESEL AT 136K MILES. MY DEF HEATER JUST WENT OUT AND MY DEALERSHIP SAID IT'S ONLY UNDER WARRANTY UNTIL 120K MILES. I'VE BEEN LOOKING ONLINE AND THERE'S A LOT OF 2011S THAT ARE HAVING THE SAME PROBLEM. SOMEONE NEEDS TO STEP UP AND BE RESPONSIBLE FOR THIS. IT'S COSTING ME $1200 TO FIX PLUS A DAY OFF WORK. I'M SELF EMPLOYED AND IF I SELL A FAULTY PRODUCT I'M REQUIRED TO REPLACE FOR FREE. G.M SHOULD BE DOING THE SAME.

NHTSA complaint #11306829 — an unverified report by a vehicle owner.

at 54,000 miles Bethel Island, CA

ENGINE

I WAS TRAVELING TO WORK IN THE FAST LANE OF THE FREEWAY WHEN I HEARD A FAINT SQUEALING NOISE AND THE TRUCK SUDDENLY STARTED RUNNING ROUGH. I BEGAN CROSSING ALL 4 LANES AND BY THE TIME I MADE IT TO THE THE SLOW LANE THE TRUCK COMPLETELY DIED. I WAS ABLE TO SAFELY COAST OFF OF THE FREEWAY DUE TO MY QUICK REACTION AND LACK OF TRAFFIC AT THE TIME, BUT THE SITUATION WAS VERY DANGEROUS AND COULD HAVE BEEN MUCH MORE SO WITH HEAVIER TRAFFIC OR A LESS AWARE DRIVER. LATER DIAGNOSIS AT THE CHEVROLET DEALERSHIP TOLD ME THAT THE CP4 FUEL PUMP DISINTEGRATED INSIDE. AFTER SPEAKING WITH THE DIESEL TECHNICIAN AT THE DEALER I LEARNED THAT IT IS A VERY COMMON PROBLEM AND THE REPAIR COMES WITH A $10,000 PRICE TAG. I WAS ALSO VERY SURPRISED THAT THERE HAS NEVER BEEN A RECALL FOR THIS PROBLEM AND GM CONTINUED TO USE THEM UNTIL 2017...7 YEARS! MY TRUCK IS A 2011 WITH ONLY 54K MILES, AND THEY JUST FIXED A 2017 WITH ONLY 7K MILES! I HAVE SINCE DONE A LOT OF RESEARCH FINDING HUNDREDS OF LOW MILEAGE GM DURAMAX DIESEL BETWEEN 2011-2017 WITH THE EXACT SAME FAILURE. I WAS ABLE TO GET THE BOTTOM OF THE FAILURE ITSELF AND I FOUND THE FOLLOWING...THE BOSCH CP4 FUEL PUMPS THAT WERE USED IN THESE TRUCKS (ALSO FOUND IN LATE FORD AND VW DIESELS) ARE MADE IN EUROPE TO DIFFERENT SPECIFICATIONS. THE PUMPS RELY ON LUBRICANT FOUND IN DIESEL #1 TO OPERATE SMOOTHLY AND LAST A LONG TIME. HERE IN THE U.S. WE ONLY HAVE DIESEL #2 WHICH LACKS THAT LUBRICANT AND CAUSES THE INTERNAL PARTS OF THE PUMP TO DISINTEGRATE SENDING METAL SHAVINGS THROUGHOUT THE ENTIRE FUEL SYSTEM. THIS IS WHY THE REPAIR AVERAGES $10,000 ACROSS THE COUNTRY, THE ENTIRE FUEL SYSTEM BECOMES CONTAMINATED AND HAS TO BE REPLACED. I CONTACTED GM AND THEY DON'T BELIEVE THIS IS A SAFETY ISSUE. A VEHICLE SUDDENLY DIEING WITH SECONDS NOTICE ON THE FREEWAY IS CERTAINLY A SAFETY ISSUE IN MY EYES. ESPECIALLY WHEN IT'S A COMMON FAILURE THAT CAN BE PREVENTED.

NHTSA complaint #11150932 — an unverified report by a vehicle owner.

at 123,000 miles Portland, TN Fire

ENGINE

BATTERY NEEDED TO BE JUMPED OFF. JUMPED OFF BATTERY AND THEN DECIDED TO GO AND PURCHASE A NEW ONE. WE WERE DRIVING DOWN THE HIGHWAY AT 60MPH, FLAMES AND SMOKE STARTED COMING UP OVER HOOD. PULLED OVER, PARKED AND JUMPED OUT AND STARTED THROWING ITEMS OUT OF VEHICLE. CALLED 911, BUT BY THE TIME THEY ARRIVED, THE TRUCK WAS TOTALLY ENGULFED. IT IS A COMPLETE LOSS.

NHTSA complaint #11039775 — an unverified report by a vehicle owner.

at 78,000 miles Edmonton, AL

ENGINE

EXHAUST MANIFOLD BOLTS ARE BREAKING DESPITE REGULAR NON COMMERCIAL USE AND PROPER MAINTENANCE. THIS CAUSES AN EXHAUST LEAK AND I AM NOT COMFORTABLE DRIVING MY INFANT IN THE TRUCK NOW. DEALER SAYS 4 HOW ODD LABOR PLUS PARTS SO APPROX $1000 FIX? THAT'S UNREASONABLE FOR ANY MOTOR BUT ESPECIALLY UNDER 120000KM.

NHTSA complaint #10908343 — an unverified report by a vehicle owner.

at 99,567 miles Daytona Beach, FL

ENGINE

P140A-EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS POSITION SENSOR EXCEEDED LEARNING LIMIT THERE IS A SPECIAL COVERAGE ON THE EGR BYPASS VALVE FOR 10 YEARS OR 120,000 MILES CONDITION- ON SOME 2011 MODEL YEAR CHEVROLET SILVERADO 3500 HD OR 2011 GMC SIERRA HD VEHICLES, THE SERVICE ENGINE SOON LIGHT MAY ILLUMINATE DUE TO AN INOPERATIVE EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE. SPECIAL COVERAGE ADJUSTMENT- THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. DEALERS ARE TO REPLACE THE EGR COOLER BYPASS VALVE. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER. I HAVE THE SAME ENGINE BUT MY TRUCK IS A 2500 HD AND THEY WILL NOT COVER IT! THERE IS NO DIFFERENCE IN A 2500 AND 3500 EXCEPT ONE LEAF SPRING!

NHTSA complaint #10897048 — an unverified report by a vehicle owner.

at 41,209 miles Dibsonville, NC

ENGINE

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE ENGINE JERKED AND SHOOK AS THE CHECK ENGINE LIGHT, REDUCE ENGINE POWER, AND SERVICE TRACTION CONTROL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE THROTTLE BODY AND HARNESS WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,209.

NHTSA complaint #10861567 — an unverified report by a vehicle owner.

at 36,000 miles Smyrna, GA

ENGINE

TRAVELING AT 60 MILES PER HOUR, ACCELERATED AND THE ACCELERATOR STUCK GOING UP TO 80 MILES PER HOUR IN A 60 MPH ZONE. I STOMPED ON THE ACCELERATOR TO NO AVAIL. I HAD TO PUT THE TRUCK INTO NEUTRAL TO AVOID A CRASH. PULLED OVER AND FINALLY KEPT STOMPING THE ACCELERATOR UNTIL IT RELEASED.

NHTSA complaint #10543673 — an unverified report by a vehicle owner.

at 19,025 miles Kennesaw, GA

ENGINE

THE TRUCK HAD THE CHECK ENGINE LIGHT COME ON WHEN WE TOOK IT TO THE DEALERSHIP THEY REPLACE THE FUEL PRESSURE REGULATOR. THE LIGHT SOON CAME BACK ON DUE TO A FAULTY FUEL PUMP WHICH SENT THE CAR INTO SAFE MODE, WHICH MADE THE CAR DO A NOSE DIVE FROM 55 TO 15 IN A MATTER OF SECONDS ON A MAJOR INTERSTATE IN ATLANTA.

NHTSA complaint #10463992 — an unverified report by a vehicle owner.

Other 2011 Chevrolet Silverado 2500 problems

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