2011 Chevrolet Silverado 2500 other reported problems

UNKNOWN OR OTHER

as mentioned by many customers the dash on the vehicles crack and GM refuses to pay for repairs. Now there is a Airbag recall that needs to be completed and I am told by dealer that the dash will crack more and get worse during the repair and they are not responsible for the damage. This is unacceptable and unsafe as it is costing me and consumers more money for a defective product.

NHTSA complaint #11659794 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I STARTED MY 2011 CHEVY SILVERADO 2500 6.6L DIESEL AND MY DEF AND CHECK ENGINE LIGHT CAME ON THE DASH TELLING ME TO CHECK OWNERS MANUAL NOW. I PLUGGED IN MY CODE READER TO THE VEHICLE AND IT GAVE ME A CODE READING 'P20B9 REDUCTANT HEATER A CONTROL CIRCUIT OPEN'. FROM WHAT I COULD RESEARCH ONLINE THIS SEEMS TO BE A VERY COMMON ISSUE IN THESE LML DIESEL TRUCKS WITH THE DEF SYSTEM.

NHTSA complaint #11361140 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ON SATURDAY, NOVEMBER 16, 2019, I WAS ATTEMPTING TO EXIT MY VEHICLE WHEN I PULLED THE DOOR HANDLE ONLY TO HAVE IT BREAK OFF IN MY HAND. I WENT TO REACH TO SEE IF THERE WAS ANYTHING LEFT TO PULL TO OPEN THE DOOR ONLY TO FIND THE HANDLE HAD BROKEN OFF CLEANLY FROM THE MECHANISM, LEAVING NO OTHER WAY TO EXIT THE VEHICLE OTHER THAN ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE THROUGH THE WINDOW OR BY SLIDING ALL THE WAY ACROSS THE VEHICLE TO EXIT THROUGH THE PASSENGER SIDE OF THE VEHICLE. IMMEDIATELY I THOUGHT THAT IF THIS HAD BEEN AN EMERGENCY, SUCH AS A FIRE OR WRECK, I WOULD PROBABLY NOT BE ABLE TO EXIT THE VEHICLE IN A SAFE AND TIMELY MANNER, RISKING FURTHER INJURY OR DEATH. I CALLED MY LOCAL CHEVROLET DEALERSHIP TO INQUIRE ABOUT A REPLACEMENT HANDLE & MECHANISM, ONLY TO BE TOLD THAT THIS IS A COMMON AND SYSTEMIC PROBLEM WITH MOST GM VEHICLES. I VIEW THIS AS A SAFETY CONCERN MORE THAN JUST A NORMAL MAINTENANCE OR REPAIR ISSUE, SIMILAR TO THE SAFETY CONCERN OF A COMMERCIAL AIRCRAFT'S DOOR NOT OPENING IN CASE OF AN EMERGENCY EXIT DURING AN ACCIDENT. GM, FORD, DODGE, AND ALL AUTOMOBILE MAKERS SHOULD ENSURE THAT A COMMON OR SYSTEMIC PROBLEM WITH A SAFETY ITEM, SUCH AS AN EXIT DOOR, SHOULD BE CORRECTED TO AVOID DANGEROUS CONDITIONS. THANK YOU.

NHTSA complaint #11281375 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAVE A 2011 2500HD WITH THE WELL KNOWN CRACK AT THE PASSENGER SIDE AIRBAG. I BELIEVE THAT THIS IS A SAFETY ISSUE. IF I WAS INVOLVED IN AN ACCIDENT PART OF THE FACT COULD BECOME PROJECTILES AND HURT SOMEONE IN THE THE VEHICLE.

NHTSA complaint #11193737 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE DASHBOARD IS CRACKED AROUND THE AIR BAG.

NHTSA complaint #11083761 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DASH HAS CRACKED IN 3 SPOTS. UNKNOWN

NHTSA complaint #11080251 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DASH IS CRACKED BY AIR BAG

NHTSA complaint #11021163 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE DASH IS CRACKED IN TWO PLACED, ONE SPOT BY THE AIRBAG AND ANOTHER VERY LONG CRACK FROM CLOSE TO THE WINDSHIELD TOWARDS THE STEERING WHEEL. THE CRACK NEAR THE AIRBAG WAS THERE WHEN I BOUGHT THE VEHICLE IN 2012 1 YEAR OLD FROM THE CHEVY AUTO NATION FINANCE MANAGER. THE OTHER HAPPENED OVER TIME.

NHTSA complaint #10968475 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DASH IS CRACKING IN SEVERAL PLACES.

NHTSA complaint #10894397 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DASH IS CRACKING AROUND AIR BAG COVER.

NHTSA complaint #10819556 — an unverified report by a vehicle owner.