14 of the 265 complaints about the 2004 Chevrolet Suburban are about the airbag system — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 90,000 miles.
14
Complaints
4
Crashes
1
Fires
5
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the Team Chevrolet Goldsboro dealership. A case has been opened with General Motors Case Number XXX. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.
NHTSA complaint #11728354 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
NHTSA complaint #11499926 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SIDE AIR BAG DEPLOYED WITH FORCE. A YELLOW SUBSTANCE EMITTED INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
NHTSA complaint #11191828 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. AFTER TURNING THE IGNITION KEY TO START THE ENGINE, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE DRIVER SUSTAINED CHEST AND FACIAL BRUISES AND LACERATIONS. THE FRONT PASSENGER SUSTAINED BRUISES AND LACERATIONS TO BOTH ARMS AND HANDS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10736186 — an unverified report by a vehicle owner.
AIR BAGS
AIRBAG SYSTEM FAILED AND COMPONENTS NEED TO BE REPLACED...UPDATED 08/27/15
NHTSA complaint #10730426 — an unverified report by a vehicle owner.
AIR BAGS
WITH CRUISE CONTROL ON AT 70MPH, ATTEMPTED TO CHANGE FROM LEFT TO RIGHT LANE. ANOTHER CAR SPED UP THE RIGHT LANE TO PASS ME. TURNED STEERING WHEEL BACK TO LEFT LANE AND SUDDENLY HAD NO CONTROL OVER STEERING, BRAKING AND THE STEERING WHEEL STARTED VIOLENTLY SHAKING. CAR ROLLED TWICE, OVER METAL MEDIAN AND TURNED 180 DEGREES FACING THE OPPOSITE DIRECTION ON THE INTERSTATE W/ ROOF CRUSHED IN. NEITHER SIDE OR FRONT AIR BAGS DEPLOYED. FRONT AND SIDES SMASHED IN AND FRAME BENT. VEHICLE WAS DEEMED TO BE TOTALED BY STATE FARM. HAVE BEEN DRIVING 40 YEARS AND HAVE NEVER HAD AN ACCIDENT IN MY LIFE. ONLY GOOD THING WAS THE SEATBELT HELD TIGHT AS I WAS HANGING UPSIDE DOWN WHEN THE CAR FINALLY STOPPED. THE DAY BEFORE THIS OCCURRED I NOTICED THAT THE STABILITY CONTROL SYSTEM WOULD RANDOMLY ENGAGE DURING STRAIGHT DRIVING ON A PERFECTLY DRY SURFACE. I PURCHASED THIS VEHICLE BRAND NEW FROM THE DEALER IN 2004 AND THE CAR WAS METICULOUSLY MAINTAINED. (IT LOOKED BRAND NEW).
NHTSA complaint #10424360 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE AIR BAG WARNING LIGHT ILLUMINATED AND THE DEALER, MACMAHON CHEVROLET, PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES. HOWEVER, THEY WERE ABLE TO GET THE LIGHT TO DIM. THE FOLLOWING DAY THE FAILURE OCCURRED AND THE LIGHT REMAINED ILLUMINATED FOR APPROXIMATELY A WEEK. THE LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE ,AND INFORMED THE CONTACT THAT THE CENTER THAT SENDS THE SIGNAL FOR THE AIR BAGSWAS DAMAGED. THIS FAILURE WOULD PREVENT THE AIR BAGS FROM DEPLOYING IN A CRASH. THE CURRENT MILEAGE IS 80,000, AND FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10188417 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
DT: THE CONTACT HAS A 2004 SUBURBAN. IT HAS BEEN IN THE REPAIR SHOP 4-5 TIMES FOR AIR BAG PROBLEMS. THE AIR BAG LIGHT WOULD COME ON PERIODICALLY AND THEN IT WOULD STAY ON. IN MAY 05 THE DEALER REPLACED THE CONNECTORS. SINCE THEN THEY HAVE HAD TO REPLACE THE AIR BAG ON THE DRIVER'S SIDE, AND THE COMPUTER THAT GOES TO THE AIR BAG ON DRIVER'S SIDE. THEY REPLACED THE CONNECTORS AGAIN LAST WEEK ON 8-17-05. THE CONTACT TALKED TO GM, AND THEY OFFERED HIM AN EXTENSION ON THE WARRANTY FOR THE AIR BAG. NO ONE WAS ABLE TO GIVE A DEFINITIVE ANSWER AS WHAT WAS CAUSING THE AIR BAG PROBLEM. *AK
NHTSA complaint #10134039 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
DT: VEHICLE WAS GOING ABOUT 35-40 MPH AND THE SIDE AND FRONT AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT.
NHTSA complaint #10125146 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW
DT: VEHICLE WAS GOING ABOUT 35-40 MPH AND THE SIDE AND FRONT AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT.
NHTSA complaint #10125146 — an unverified report by a vehicle owner.
AIR BAGS
THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HIS 2004 CHEVROLET SUBURBAN IN WHICH THE AIR BAGS DID NOT DEPLOY. AN OCCUPANT IN THE VEHICLE WAS INJURED WHEN THE AIR BAGS DID NOT DEPLOY. *NM *SC
NHTSA complaint #10115547 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
UPON TURNING THE VEHICLE ON, THE AIR BAG DEPLOYED. THERE WAS A FIRE IN THE ENGINE. THERE WERE NO INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #10105474 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW
WHEN THE CONSUMER WAS HIT AT 30 MPH, THE SIDE AIR BAGS DID NOT DEPLOY. THERE WERE MINOR INJURIES. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION.
NHTSA complaint #10096713 — an unverified report by a vehicle owner.
AIR BAGS
THE AIR BAG LIGHT WAS ON AND WILL NOT GO OFF. THE DEALER SERVICED THE VEHICLE FOUR TIMES. IT WAS DONE AGAIN TODAY, AND THE LIGHT WAS BACK ON. *AK *SC
NHTSA complaint #10087197 — an unverified report by a vehicle owner.