2015 Chevrolet Suburban airbag problems

AIR BAGS

The contact owns a 2015 Chevrolet Suburban. The contact stated while driving at 10 MPH and making a right turn to enter a parking lot, the vehicle behind failed to see the contact's turning signal and brake lights therefore did not slow down resulting in the contact being rear-ended. As a result, the vehicle was pushed by the impact of the rear end and crashed into a utility pole where it came to a stop. A police report was filed. There was no medical attention required. The vehicle was towed to a tow lot where it was pending another tow to a collision center. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 114,000.

NHTSA complaint #11620995 — an unverified report by a vehicle owner.

AIR BAGS

On August 21, 2021 My Daughter [XXX], husband [XXX] and myself was in a car accident on the 495 beltway in PG County, Maryland. We where hit from the rear back side (fishtail) on the passenger of vehicle which caused the vehicle to spin across all 4 lanes and hit the guardrail.. The impact caused all of us to be locked inside the vehicle in which I had to physically kick my door open from the inside because I was unable to get out. I was able to get out and go to my husband side (drivers side) because he was bleeding from his head, I had to forcefully pull and pull to open his door because it was also jammed and wouldn’t open. Same for my daughters side(passenger rear).. The entire front of the truck was pushed back, doors, front and back of the vehicle was badly damaged and NOT ONE AIRBAG DEPLOYED.. NOT ONE. My husband was the driver and sustained head injuries with head bleeding and was transported via ambulance to NOVA Fairfax County Hospital. My daughter was transported via ambulance to Washington Hospital Trauma Center. I went to Washington Hospital Center ER but was unable to stay and went to Kaiser Permanente Urgent Care once my daughter was discharged from the Trauma Side of the hospital that night. Geico has determined that the truck is a totally lost and that the damages thus far have exceeded $30,000 but waiting on final approvals of Numbers. We do have a police report. To answer the question above. The airbags failed to deploy in the accident. We could have died. My husband had to get staples in his head and disk are messed up in his back. There where no warnings on the dash board before the crash. The vehicle has been inspected by the insurance company and the police on the scene. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11433286 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH OUT OF THE DEALER, THE VEHICLE JOLTED AND THE STABILIZER INDICATOR ILLUMINATED. THE STEERING LOST POWER AND CAUSED THE VEHICLE TO STEER LEFT AND RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LARGE POLE. THE TECHNICIAN FROM THE ANDERSON BUICK GMC DEALER (1001 BOWENS MILL RD, SW, DOUGLAS, GA 31533) RAN TO THE SCENE AND DROVE THE VEHICLE TO THE SHOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPAIR THE VEHICLE WITHOUT A WARRANTY. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11063088 — an unverified report by a vehicle owner.

AIR BAGS

A DRIVER RAN THE RED TRAFFIC LIGHT AND HIT MY VEHICLE AS I WAS MAKING A LEFT TURN IN THE INTERSECTION. THE IMPACT WAS SO INTENSE THAT HE MANAGED TO SHIFT THE ENTIRE FRONT FRAME OF MY VEHICLE. MY AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10916307 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL- ON MAY 27 2016 WE WERE INVOLVED IN AN ACCIDENT IN OUR 2015 CHEVROLET SUBURBAN. 2 OF THE 4 PASSENGERS PASSED AWAY. WE WERE RAN OFF THE OF ROAD AND HIT TWICE BY A TRUCK PULLING A TRAILER. ALL AIRBAGS EXCEPT THE FRONT PASSENGER AND DRIVERS FRONT AIRBAG DEPLOYED. THIS OCCURRED WHILE THE VEHICLE WAS IN MOTION. WE CROSSED NORTHBOUND LANES AND CAME TO A COMPLETE STOP ABOUT 10 FEET OFF OF THE ROADWAY. A MOTORHOME TOWING A JEEP LOCKED THEIR BRAKES GOING APPROX 65 MPH WHEN THEY SAW US CROSS THE ROAD AND LOST CONTROL CAUSING THEM TO COME OFF OF THE ROADWAY. THEY HIT US, CAUSING US TO SPIN AROUND AND THEN HIT US AGAIN. THE ACCIDENT ENDED WITH US BEING SLAMMED INTO A CEMENT CULVERT. DURING THIS TIME THE FRONT AIRBAGS STILL DID NOT DEPLOY AND ALSO THE STEERING WHEEL BROKE OFF. THE FRONT PASSENGER PASSED AWAY AS WELL AS HIS SISTER SITTING BEHIND HIM. CAN SOMEONE LOOK INTO THIS AND SEE WHY THE FRONT AIRBAGS DID NOT DEPLOY AND ALSO WHY THE STEERING BROKE? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10881665 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE COMING TO A STOP IN TRAFFIC, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT SMOKE CAME OUT OF THE SIDE AIR BAGS, BUT THEY FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

NHTSA complaint #10690897 — an unverified report by a vehicle owner.