46 of the
161 complaints about the 2010 Chevrolet Suburban are about the
other systems — 29% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
85,500 miles.
C
46
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Unknown OR Other
46100.0%
Other & Unspecified across every Chevrolet Suburban year
I took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. I contacted to representative and was informed this is a Hazzard of this vehicle. It is a known issue but it has not been addressed by the GMC company. How many people have to be injured or killed before it becomes and actual safety issue? Whose life is considered expendable? If it is a known issue and it has been, in good faith, brought to GMCs attention, why has it not been corrected?
NHTSA complaint #11459073 — an unverified report by a vehicle owner.
West Orange, NJ
UNKNOWN OR OTHER
My dash is completely cracked in several places, I believe it’s a 2 piece dash the section closest to the windshield and the other half has the vents passenger airbag. There is approximately a 1 inch gap between the 2 pieces as well as multiple cracks. Also the rear sensors on the bumper I had replaced one and the part cost me $20 or less. I am disabled and was able to have a friend get under the rear of the truck and change 1 sensor. There still was a code and I had nobody around that could help me and I was due for inspection and thought I may get failed if they see a code. With that I brought my vehicle to Schumacher Chevrolet in Livingston NJ. So they told me I had another bad sensor and I had no way to clear the code so I had them do the repair. They told me the same part I brought for under $20 cost me there almost $300 for the sensor.. Do they have to use their parts or should they had given me the opportunity to get an aftermarket one whether they got it or I got it and then have them finish the job. Needless to say I walked out with a bill around $500. I’m permanently disabled and receive a little money from S.Security every months. That cost my 1/3 of my entire check for the month. I always thought they give you an option or aftermarket parts. I’ve had other vehicles in my life before I was disabled and always was asked. I’m really disappointed in the condition of the dash and the crazy amount for a part. Note I do have a 2008 F-Series Super Duty truck with a little over 108,000 miles and my Suburban only has 89,000 miles yet my Ford dash doesn’t have one crack in the dash. I also had a 1999 Chevrolet Tahoe and sold that in 2010 and got the new truck I mentioned but I have well over 120,000 miles on it and that didn’t have any dash cracks. That should be held accountable obviously it’s an issue with the company or how they are making the dash. My 75th Anniv Suburban should not have dash issues with as much as the vehicle costs. Parts are too $$
NHTSA complaint #11446274 — an unverified report by a vehicle owner.
Warren, OH
UNKNOWN OR OTHER
The front dash had suffered catastrophic cracking and damage from the sun and or heat. The majority of the Dan is so badly cracked and faking apart, a aftermarket dash cover was purchased to cover the unsightly OEM dash.
NHTSA complaint #11431905 — an unverified report by a vehicle owner.
Silver Spring, MD
UNKNOWN OR OTHER
SEVERE DASH CRACKING AROUND AIRBAGS. IF REPAIRED, I'M AFRAID THAT AIRBAG MAY DEPLOY. CRACKS ARE GETTING WORSE.
NHTSA complaint #11397795 — an unverified report by a vehicle owner.
at 163,000 milesDowagiac, MI
UNKNOWN OR OTHER
TRUCK LOSES POWER TO ENGINE WHILE DRIVING. I HAVE NO OIL PRESSURE NO FUEL NO SPEEDOMETER AND NO ROOMS BUT MY BATTERY RUNS ON ABOUT 14. TRUCK WILL DRIVE AT SPEED IT SHUTSDOWN AT BUT IF U STOP IT TAKES A LITTLE LONGER TO GAIN SPEED. THIS HAS DID THIS ABOUT 5 TIMES IN 2 WEEKS I HAD IT IN THE SHOP 3 TIMES AND WE ARE UNABLE TO FIGURE IT OUT. IF U TURN THE TRUCK UP IT WILL NOT START U HAVE TO UNHOOK THE BATTERY TO GET POWER BACK.
NHTSA complaint #11396686 — an unverified report by a vehicle owner.
at 130,000 milesDalton, GA
UNKNOWN OR OTHER
MY TRUCK IS AFFECTED DUE TO THE CRACKED DASH THAT IS A CONTINUING PROBLEM IN GYM TRUCKS LIKE MY 2010 SUBURBAN.
NHTSA complaint #11385963 — an unverified report by a vehicle owner.
at 137,000 milesIndianapolis, IN
UNKNOWN OR OTHER
WE NOTICED A CRACK ON THE DASHBOARD THAT APPEARS TO MOVE BETWEEN THE PASSENGER AIRBAG AND THE CENTER DASH VENT ON JULY 11TH, 2020. THERE WAS A SUBSTANTIAL AMOUNT OF NOISE "RATLLING" FROM THE DASH BOARD. ON JULY 18TH WE NOTICED THAT THE SPA E ON THE DASH UNDER THE VENT WAS HANGING EVEN LOWER AND MORE NOISE.ON 7/27/20 WE REALIZED THE CRACK CONTINUES TO SPREAD AND THE DASH IS SUNK IN MORE. WE ARW CONCERNED THE AIR BAG WILL NOT DEPLOY IF NEEDED OR THAT FURTHER COSMETIC INJURY WILL HAPPEN TO THE DASH. THE CAR WAS INITIALLY STATIONARY OUTSIDE OUR HOME. EACH INSTANCE THE CRACK IS VISIBLE AS WELL AS THE INCREASED SPACE UNDER THE VENT. THE PROBLEM BECAME MORE EVIDENT AS WE DROVE OFF EACH TIME. WE TAKE CITY STREETS AND HIGHWAY WHEN DRIVING. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. WE HAVE OWNED SEVERAL MAKES AND MODELS OF DIFFERENT VEHICLES AND HAVE NO IDEA WHY THIS IS HAPPENING. WE DO KNOW WE HAVE SIX CHILDREN AND THIS IS OUR FAMILY CAR THAT WE NO LONGER FEEL SAFE DRIVING.
NHTSA complaint #11341733 — an unverified report by a vehicle owner.
Jackson, MS
UNKNOWN OR OTHER
MY ENTIRE DASHBOARD IS CRACKING AND ITS INTO PIECES....I DO NOT PARK IN THE SUN
NHTSA complaint #11341439 — an unverified report by a vehicle owner.
at 26,000 milesHighland HTS, OH
UNKNOWN OR OTHER
DASHBOARD CRACKING IN 2 PLACES.
NHTSA complaint #11330073 — an unverified report by a vehicle owner.
Duluth, GA
UNKNOWN OR OTHER
DASHBOARD CRACK IN MULTIPLE PLACES.
NHTSA complaint #11324144 — an unverified report by a vehicle owner.
at 145,000 milesAustin, TX
UNKNOWN OR OTHER
JUST LIKE EVERYBODY ELSE ONLINE, MY DASH IS REALLY CRACKED. I HAVE 32 INCHES OF CRACKING. THIS VEHICLE IS IN SUPER SHAPE EXCEPT FOR THE DASH.
NHTSA complaint #11321380 — an unverified report by a vehicle owner.
at 60,000 milesCharlotte, NC
UNKNOWN OR OTHER
CRACKED DASH BOARD. NEXT TO AIRBAG AND ABOVE INSTRUMENT CLUSTER. CONCERNED FOR PROPER FUNCTION OF AIRBAG AS WELL AS THE INSTRUMENT CLUSTER. IT STARTED TO CRACK SEVERAL YEARS AGO AND CONTINUES TO GET WORSE EVERY YEAR.
NHTSA complaint #11321124 — an unverified report by a vehicle owner.
at 75,000 milesFort Lauderdale, FL
UNKNOWN OR OTHER
DASH CRACKED AND FELL APART. HAD TO REPLACE THE ENTIRE DASH BOARD ASSEMBLY. THE DASH WAS CRACKING AS IF IT WAS MADE OF GLASS. A PIECE OF THE DASH EVEN BROKE OFF WHILE I WAS DRIVING AND FELL ON MY LAP..
NHTSA complaint #11318631 — an unverified report by a vehicle owner.
at 64,000 milesNaples, FL
UNKNOWN OR OTHER
CRACKED DASH IN MULTIPLE LOCATIONS.
NHTSA complaint #11306442 — an unverified report by a vehicle owner.
Harrison, GA
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED ON THE DRIVER'S SIDE AND THE PASSENGER SIDE.
NHTSA complaint #11255438 — an unverified report by a vehicle owner.
at 92,000 milesWesterville, OH
UNKNOWN OR OTHER
I HAVE READ 1,000'S OF COMPLAINTS ABOUT THE DASH BOARD CRACKING. I HAVE A CRACK ABOVE THE PASSENGER AIR BAG AND NOW ABOVE THE STEERING CLUSTER. THERE ARE TOO MANY COMPLAINTS FOR THIS TO CONTINUE TO GO UNATTENDED.
NHTSA complaint #11243106 — an unverified report by a vehicle owner.
at 125,000 milesPipe Creek, TX
UNKNOWN OR OTHER
DASH IS FALLING APART, FULL OF CRACKS; CHUNKS OF PLASTIC DASH HAVE BROKEN OFF. POTENTIAL SAFETY ISSUE IF INVOLVED IN AN ACCIDENT, ESPECIALLY IF DASH AIRBAG IS DEPLOYED. LARGE SHARP PIECES OF DASH WILL BREAK LOOSE AND BECOME PROJECTILES/ SHRAPNEL. I BELIEVE SUNLIGHT AND HIGH HEAT IN PARKED CAR HAS CAUSED THIS. NOT CAUSED BY AN ACCIDENT. DEFINITELY A DESIGN FLAW. SHOULD BE RECALLED.
NHTSA complaint #11232636 — an unverified report by a vehicle owner.
at 97,000 milesScottsdale, AZ
UNKNOWN OR OTHER
THE DASH IS CRACKED IN MANY PLACES FOR NO REASON AND SOME OF THE PIECES ARE SHARP.
NHTSA complaint #11217299 — an unverified report by a vehicle owner.
at 54,000 milesPleasantville, NY
UNKNOWN OR OTHER
DASHBOARD IS CRACKED AROUND AIRBAG AND I AM CONCERNED IF THE AIRBAG WAS EVER DEPLOYED THE BROKEN DASHBOARD WOULD ACT LIKE SHRAPNEL AND INJURE PASSENGERS.
NHTSA complaint #11189696 — an unverified report by a vehicle owner.
at 130,000 milesBurleson, TX
UNKNOWN OR OTHER
LARGE CRACKS IN THE DASH BOARD. SOME STARTING AROUND PASSENGER AIRBAG AND SOME STARTING OVER THE STEERING WHEEL AREA.
NHTSA complaint #11180027 — an unverified report by a vehicle owner.
at 130,000 milesSAN Marcos, CA
UNKNOWN OR OTHER
DASH CRACKING IN MULTIPLE AREAS AROUND THE AIRBAG CREATING A FLYING PROJECTILES HAZARD EVEN IN A MINOR FENDER BENDER IF THE AIRBAG DEPLOYS
NHTSA complaint #11093357 — an unverified report by a vehicle owner.
at 110,000 milesKingsville, MO
UNKNOWN OR OTHER
2010 CHEVROLET SUBURBAN MY DASH BOARD INEXPLICABLY CRACKED IN SEVERAL PLACES SOME AROUND THE AIR BAG. AFTER RESEARCHING, I FOUND THOUSANDS HAVE THE SAME PROBLEM AND ARE CONCERNED THE CHEAP PLASTIC DASH COULD TURN TO SHRAPNEL IN AN ACCIDENT. I HAVE READ PEOPLE SPEND HUNDREDS, SOMETIMES THOUSANDS TO FIX THE DAMAGE ONLY FOR IT TO HAPPEN AGAIN. GM NEEDS TO BE HELD RESPONSIBLE FOR THIS POOR AND CHEAP DESIGN FLAW. NO ONE DESERVES TO SPEND $40K ON A VEHICLE THAT LITERALLY CRACKS APART IN A SHORT TIME OF OWNERSHIP. IF GM REALLY STANDS BEHIND THE QUALITY OF THEIR PRODUCTS, THEN THEY NEED TO STEP UP AND TAKE CARE OF THEIR CUSTOMERS. AND WHILE I'M AT IT ALL VEHICLE MANUFACTURERS NEED TO STOP MAKING SUCH CHEAP UNSAFE PIECE OF CRAPS THAT ARE CONSTANTLY BEING RECALLED FOR SOME REASON OR ANOTHER. NHTSA NEEDS TO HOLD THESE MANUFACTURERS RESPONSIBLE FOR NOT ONLY RIPPING US ALL OFF, BUT ALSO PRODUCING SUCH UNSAFE VEHICLES. STAND UP AND GROW A BACKBONE NHTSA!
NHTSA complaint #11082168 — an unverified report by a vehicle owner.
at 40,000 milesOrange, CA
UNKNOWN OR OTHER
I AM HAVING A BIG ISSUE WITH CRACKS ON MY DASH BOARD- I HAVE A 2010 SUBURBAN AND THE CRACKS STARTED IN 2013 AND HAVE NOW GROWN IN SIZE TO WHERE A PORTION OF MY DASH HAS CAVED IN ABOVE THE INSTRUMENT CLUSTER AS WELL AS A CRACK NOW REACHING TO THE PASSENGER AIR BAG. I HAVE READ OF OTHER PEOPLE HAVING THE SAME CRACKING ISSUE IN THE SAME LOCATIONS ON THE DASH. IS THERE A FIX FOR THIS? I'M CONCERNED OF ISSUES IF THERE IS A COLLISION OR THE AIR BAG DEPLOYS.
NHTSA complaint #11076467 — an unverified report by a vehicle owner.
at 137,000 milesVelma, OK
UNKNOWN OR OTHER
I NOTICED WHILE DRIVING MY VEHICLE THAT MY DASH STARTED TO RATTLE. AFTER GETTING TO SCHOOL TO DROP MY KIDS OFF, I NOTICED THAT I HAD A CRACK IN MY DASH RESONATING FROM THE TOP OF THE STEERING WHEEL PORTION OF THE DASH. IT HAS SINCE THEN GROWN ANOTHER CRACK AND THE ORIGINAL CRACK IS BECOMING LONGER AND LONGER. THE DASH IS NOW CRACKED AT THE CORNER OF THE AIRBAG ON THE PASSENGER SIDE OF THE VEHICLE. I AM CONCERNED THAT THE CRACKS ARE GOING TO JUST CONTINUE UNTIL I'M UNABLE TO KEEP THE VIBRATIONS TO A MINIMUM. I'M ALSO CONCERNED ABOUT THE CRACK NOW OVER BY THE AIRBAG. I DON'T KNOW IF THIS WOULD CAUSE THE AIRBAG TO MALFUNCTION IF IT CONTINUES.
NHTSA complaint #11018816 — an unverified report by a vehicle owner.
at 68,000 milesState College, PA
UNKNOWN OR OTHER
THE DASH CRACKED OUT OF THE BLUE ONE MAIN SPOT AND IT BRANCHED OFF FROM THERE. I JUST LOOKED UP YESTERDAY AFTER GETTING OUT OF THE CAR AND THERE IT WAS IT WASN'T THERE THE OTHER DAY.
NHTSA complaint #11001582 — an unverified report by a vehicle owner.
at 65,000 milesRaleigh, NC
UNKNOWN OR OTHER
I HAVE MULTIPLE CRACKS IN MY DASHBOARD. ONE ON THE TOP RIGHT CORNER OF THE AIRBAG AND ANOTHER OVER THE INSTRUMENT PANEL. THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.
NHTSA complaint #11001594 — an unverified report by a vehicle owner.
at 86,000 milesLA Vista, NE
UNKNOWN OR OTHER
THE DASHBOARD CRACKED WITH NO INCIDENT TO CAUSE IT. THE VEHICLE WAS PARKED AND WAS NOTICED WHEN RETURNING TO THE CAR. THE VEHICLE IS WELL TAKEN CARE OF AND PARKED/PROTECTED WITH SPACES THAT ARE COVERED. THERE ARE TWO CRACKS, ONE EXTENDS FROM UPPER RIGHT CORNER OF THE PASSENGER AIRBAG AND THE OTHER STARTS AND EXTENDS NEAR THE INSTRUMENT PANEL. THIS IS A KNOWN DEFECT ON GM MADE VEHICLES MANUFACTURED BETWEEN 2007-2013. THERE IS NO EVENT THAT CAUSED THIS CRACK AND THE VEHICLE IS PROTECTED FROM EXTREME HEAT AND COLD. NON-ABRASIVE CLEANING PROTECTS ARE ALSO USED ON THE DASH. THIS HAPPENS TO A MAJORITY OF OWNERS OF THESE VEHICLES AND THERE IS EVEN A FACEBOOK GROUP WITH OVER 4000 MEMBERS THAT DOCUMENTS ALL THE PROBLEMS. THIS IS A SAFETY HAZARD BECAUSE IF THE AIRBAG GOES OFF OR A VEHICLE ACCIDENT OCCURS, THEN SMALL PIECES OF PLASTIC CAN EASILY BECOME PROJECTILES. THESE VEHICLES ARE MUCH TO EXPENSIVE TO HAVE THESE PROBLEMS WITH NO MAJOR EVENT TO CAUSE IT.
NHTSA complaint #10993900 — an unverified report by a vehicle owner.
at 80,000 milesFranklin, TN
UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN SEVERAL PLACES.
NHTSA complaint #10943800 — an unverified report by a vehicle owner.
at 90,000 milesMiami, FL
UNKNOWN OR OTHER
THE TOP SURFACE OF THE DASHBOARD HAS CRACKED. THE CRACK HAS REACHED THE AREA OF THE FRONT PASSENGER SIDE AIRBAG. THE AREA AFFECTED BY THE CRACKED DASHBOARD SEEMS LOOSE AND MAKES A LOUD RATTLE AS I DRIVE.
NHTSA complaint #10935235 — an unverified report by a vehicle owner.
at 100,000 milesHanson, MA
UNKNOWN OR OTHER
THE DASHBOARD CRACKED ON TWO LOCATIONS ON THE 2010 CHEVROLET SUBURBAN LTZ. ONE CRACK IS OVER THE DRIVER'S SIDE/STEERING COLUMN WHICH CONTINUES TO GROW. THE OTHER CRACK IS LOCATED ON THE PASSENGER SIDE AND GOES DIRECTLY INTO THE AIRBAG. THIS IS CONSISTENT WITH OTHER REPORTINGS ON THE INTERNET OF FELLOW CHEVY SUBURBAN OWNERS. MY CAR IS STORED IN MY GARAGE ALL DAY AND IS NOT SITTING IN THE SUN ALL DAY NOR HAS THE CAR EVER BEEN IN AN ACCIDENT. CHEVY HAS NO EXPLANATION AS TO WHY THIS HAPPENS - JUST THAT THEY ARE NOT WILLING TO AT LEAST PAY FOR 1/2 OR THE COST OF THE NEW DASHBOARD. I BROUGHT THE CAR TO THE DEALERSHIP AT THE BEGINNING OF THE YEAR AND STATED THAT I HEARD A RATTLING FROM THE DASHBOARD; ASKED IF THEY COULD ENSURE THAT THE DASH WAS SECURE. WHEN I PICKED UP THE VEHICLE THEY STATED THE DASH WAS FINE. THE RATTLING CONTINUED FOR MONTHS. AFTER SEVERAL MONTHS, I NOTICED THE CRACK ON THE PASSENGER SIDE. SEVERAL WEEKS LATER, I NOTICED THE CRACK ON THE DRIVER'S SIDE. THE DEALERSHIP NOR CHEVY WILL ASSIST WITH THIS ISSUE.
NHTSA complaint #10926188 — an unverified report by a vehicle owner.