46 of the 170 complaints about the 2013 Chevrolet Suburban are about the other systems — 27% of everything reported for this model year. Half of the failures with a mileage on record happened before 69,000 miles.
46
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
The dashboard in 2007-2014 gm trucks and subs break apart. These can shatter when in an accident. There is insufficient bracing and supports to keep the dashboards from cracking and coming apart in pieces. Only remedy is to replace the dashboard or get an aftermarket cap that may or may not hold during an accident. Especially when the airbags is deployed.
NHTSA complaint #11721627 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My Suburban's dashboard has a crack that extends now to the edge of the airbag compartment door, with a piece now missing and what appears to be something like an airbag visible. I am concerned the airbag will not deploy correctly if / when it is needed. I have called a certified Chevrolet dealer/ repair garage who said this is not an issue listed under Chevrolet's recall, although I have seen numerous other customers express similar concerns and issues as mine. Thank you.
NHTSA complaint #11617338 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle has exterior side mirrors that fold in. Once folded in the driverside mirror can be powered back out, but the passager side does not. this makes it unsafe to change lanes and identify a vehicle in your blind spot. This malfunction has happen several times on this vehicle. Prior to this vehicle had another 2013 suburban that the same malfunction occurred on. What are the odds of the same malfunction occurring on two seperate vehicles. The vehicle is currently at a mechanic shop that I have asked to check this out. Without this mirror it is unsafe to drive on a multi-lane freeway where changing lanes is necessary.
NHTSA complaint #11585191 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
On July 8th I went into Sheehy Honda to look at a Suburban that Miss [XXX] said she had on sale. When I arrive Ms [XXX] showed me the vehicle, after looking over the vehicle it was something hanging from the back part of the vehicle they looked at it they got the manager out there he said he was going to take care of it doing, that time I went back into the building and try to see would I be able to purchase this vehicle and as the agreement started they say that I will have to put 4200 down after that the two guys went in the back I was still in the front with Miss [XXX] at her desk and the two gentlemen's came back and ask me do I have $500 more and I can get the vehicle and I told them if I was to give them 4,700 I want them to subtract it from asking price then Finance the balance from, $17,999 and I'll be financing only balance from that $17,999, because they told me the VIP was free for free oil change rotations and looking over your car and also I had warranty on the motor transmission and I want to say drive shaft but come to find out all these are add ones that they told me that was free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11541877 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The Dash has cracked in several spots and makes loud vibrating noises and I’m worried with one crack being near air bag that air bag will not work correctly or dash will have projectile pieces that may impel into a person if the airbag deploys
NHTSA complaint #11539075 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
M y dash panel has had a small crack for years but the entire passenger air bag section lifted this morning. The dash panel is jagged and unsafe
NHTSA complaint #11520731 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I took the vehicle in for the air bag recall repair, and was informed by both the dealership and Chevy that while the cost oof replacing the air bag itself was covered under the recall, any damage to the dash or other parts of the vehicle that must to be removed to replace the air bag would NOT be covered under the recall. This policy is deplorable and immoral, and possibly illegal, but I confirmed with Chevy's corporate office that IS their current policy.
NHTSA complaint #11518458 — an unverified report by a vehicle owner.
Other/I am not sure
When car seat us properly installed rear facing, no matter how tight the seatbelt secures the car seat the car seat itself slides into an unsafe reclining position. We used the tethers with no improvement. Also the location of the crotch buckle punches and oftentimes does not latch correctly. This seat is dangerous as littles cannot verbalize what is going on. The cup holders impede proper locking of buckles but are required based on the manual. Should a crash happened I’m convinced a child would be harmed due to the seat shifting in the seat. When it shifts, the feet go up and the head goes down no matter how it’s properly installed (seatbelt or tether) in the rear facing position. We had to stop multiple times on our trip from Tx to PA to adjust the seats.
NHTSA complaint #11434289 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Hi My 2013 Chevy Suburban's Dash has a crack near the air bag.
NHTSA complaint #11429592 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY 2013 CHEVROLET SUBURBAN HAS CRACKS IN THE DASHBOARD IN THE SAME SPOTS AS MANY OTHER PEOPLE I HAVE TALKED TO, NOT ONLY DOES THIS DIMINISH THE VALUE OF OUR VEHICLES THE CRACKS AROUND THE PASSENGER SIDE AIR BAG SEEM LIKE IT COULD BE A DANGER IF THE AIR BAG WERE TO DEPLOY POSSIBLY CAUSING PLASTIC SHRAPNEL TO BE EJECTED WITH EXTREME FORCE INJURING OR POSSIBLY KILLING SOMEONE ESPECIALLY CONSIDERING THE AIRBAGS ARE ALREADY UNDER A RECALL FOR THEIR ISSUES THEY (THE DASH ) SHOULD BE RECALLED
NHTSA complaint #11402690 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD CRACKING - STARTED RIGHT BY THE PASSENGER AIRBAG ON THE DASH. CONCERNED ABOUT IMPACT ON AIRBAG DEPLOYMENT.
NHTSA complaint #11375903 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE SIDE BLIND ZONE SYSTEM IS CONTINUOUSLY ON.
NHTSA complaint #11360594 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
AT HOME: BOTH FRONT DOORS, BUILT IN ARMRESTS SUPPORTS. INNER HARD PLASTIC ARM SUPPORT IS BROKEN IN HALF. WAS NOT AWARE IT HAD BROKEN AND LEANED ON IT GETTING OUT OF THE CAR. WHEN THE ARM REST GAVE AWAY I FELL OUT OF CAR DOWN TO THE SIDEWALK. MY PREVIOUS CAR WAS ALSO A SUBURBAN AND WE NEVER HAD THIS PROBLEM. I ASKED THE BODY SHOP IF IT COULD BE REPAIRED BUT THEY STATED THE WHOLE PANEL WOULD HAVE TO BE REPLACED. UNABLE TO TAKE PICTURES DUE TO IT BEING IN CASED.
NHTSA complaint #11349337 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD HAS CRACKED IN TWO PLACES. IT IS AN EXPENSIVE REPAIR THAT CHEVY WILL NOT STAND BEHIND. IN THE EVENT OF AIRBAG DEPLOYMENT SMALL PIECES OF PLASTIC COULD FLY AND INJURE OCCUPANTS.
NHTSA complaint #11342942 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASHBOARD HAS SEVERAL CRACKS AND CONTINUES TO CRACK FURTHER. THESE CRACKS JUST STARTED TO APPEAR WITHOUT INCIDENT. THEY CAUSE THE DASH TO RATTLE. THEY ARE ALSO A COSMETIC ISSUE THAT WILL DEPRECIATE THE VALUE OF THE SUBURBAN.
NHTSA complaint #11320254 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASH HAS CRACKS AROUND THE AIR BAGS ON THE LEFT AND RIGHT SIDES.
NHTSA complaint #11318130 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKED DASHBOARD. SAME TWO SPOTS AS THOUSANDS OF OTHER CARS. RIGHT BEHIND INSTRUMENT PANEL AND ON CORNER OF PASSENGER AIRBAG COMPARTMENT IN DASH.
NHTSA complaint #11316974 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
COMMON DASH CRACK IN THESE SUBURBANS. VERY DANGEROUS IF AIRBAG IS DEPLOYED.
NHTSA complaint #11309816 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE A 2013 SUBURBAN WITH THE COMMON CRACKED DASH ISSUES. MINE HAS A MAJOR CRACK NEAT THE PASSENGER AIRBAG, MIDDLE SPEAKER AND OVER THE INSTRUMENT PANEL. IT CAME THIS WAY WHEN I BOUGHT IN ON 8/29/2019 BUT I CONSIDER IT A POTENTIAL HAZARD IF THE AIRBAG WERE TO DEPLOY.
NHTSA complaint #11253661 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKED DASH ABOVE STEERING WHEEL. RESULTED FROM TEMPERATURE CHANGES I NOTICED IT BECAUSE IT WAS MAKING A SOUND WHEN I WAS DRIVING.
NHTSA complaint #11190443 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THERE IS A CRACK IN MY DASHBOARD AROUND THE PASSENGER AIRBAG ON MY 2013 SUBURBAN LTZ. I AM CONCERNED THAT IF THE AIRBAD WAS TO DEPLOY, PIECES OF PLASTIC WOULD BECOME FLYING PROJECTILES. THE DASH MAKES AN AWFUL RATTLE AND IS DISTRACTING TO DRIVER SAFETY. THIS NEEDS TO BE RECALLED FOR REPAIR BY CHEVROLET.
NHTSA complaint #11128293 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASHBOARD IN FRONT OF THE DRIVER'S SEAT HAS DEVELOPED A CRACK APPROXIMATELY 2-3 INCHES IN LENGTH. THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY TYPE OF ACCIDENT OR COLLISION. THE CRACK STARTED ABOUT TWO WEEKS AGO AND HAS SLOWLY INCREASED IN LENGTH. MY CONCERN IS IF I AM IN AN ACCIDENT THIS AREA MIGHT SPLINTER AND CAUSE INJURIES.
NHTSA complaint #11115296 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD HAS A HUGE CRACK IN FRONT OF THE STEERING WHEEL AND IN FRONT OF THE PASSENGER SEAT AREA. CAR WAS STATIONERY WHEN THIS HAPPENED.
NHTSA complaint #11115412 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
PAINT FLAKES LEAVING VEHICLE LOOKING CHEAP TRANSMISSION BURNT IN 5 YRS EVEN THOUGH PROPER PRECAUTIONS WAS TAKEN TO ENSURE NO FAILURE DOOR TRIMMING MADE OUT OF PLASTIC HANDLE FOR USING FOR IN AND OUT UNMOVEABLE UNTIL REPAIRS TO TRANSMISSION IS DONE
NHTSA complaint #11114923 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKED DASHBOARD
NHTSA complaint #11113328 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD ADJACENT TO PASSENGER AIRBAG CRACKED SPONTANEOUSLY WHILE PARKED AT MY HOUSE. INTEGRITY OF DASHBOARD, WERE THE AIRBAG TO DEPLOY, IS NOW QUESTIONABLE.
NHTSA complaint #11104763 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKED DASH NEXT TO AIRBAG. OCCURRED WHEN PARKED IN DRIVEWAY.
NHTSA complaint #11092599 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
LARGE CRACKS IN DASH PANEL IN FRONT OF STEERING COLUMN AND PASSENGER AIR BAGS DEVELOPED OVER NIGHT. SEPARATED SECTION APPEARS TO VIBRATE WITHOUT SUPPORT OF UNDERLYING BRACKET.
NHTSA complaint #11088661 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKED DASHBOARD, CONCERNED ABOUT SAFETY IF AIRBAG IS ACTIVATED.
NHTSA complaint #11060834 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE CHEAP, WEAK, PLASTIC PARTS INSIDE OF THE HANDLES IN THE DRIVER SIDE AND PASSENGER SIDE ARMRESTS HAVE BROKEN AND ONLY THE FLIMSY RUBBERY HANDLE REMAINS BUT THE INSIDE STRUCTURES HAVE BROKEN TO BITS AND FALLEN OUT.
NHTSA complaint #11048297 — an unverified report by a vehicle owner.