82 of the
571 complaints about the 2011 Chevrolet Tahoe are about the
body and structure — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
64,000 miles.
B
82
Complaints
1
Crashes
0
Fires
0
Injuries
Exactly what failed
Body
6376.8%
Structure
1518.3%
Hinge AND Attachments
11.2%
Door
11.2%
Hatchback/Liftgate
11.2%
Dashboard
11.2%
Body & Structure across every Chevrolet Tahoe year
Takata Recall. The contact's wife owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and the vehicle was taken to the dealer who completed the recall repair; however, while driving the vehicle a week later, the contact's wife noticed that the dashboard was shaking significantly. There were no warning lights illuminated. The contact's wife drove back to their residence, where the contact inspected the dashboard and noticed that it was severely cracked on the driver's side behind the steering wheel and on the passenger's side. The dealer was notified of the failure and informed the contact that the dashboard replacement would be at his own expense as the manufacturer would not cover the repair. The manufacturer was notified of the failure and advised the contact that the dealer should have informed them that the dashboard would be cracked prior to the recall repair and after the failure; however, the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 122,500.
NHTSA complaint #11460020 — an unverified report by a vehicle owner.
Casa Grande, AZ
STRUCTURE:BODY
Dashboard is cracking at passenger side air bag, and on the driver side instrument cluster. This is a known Chevy defect and Chevy not wanting to fix the problem so to faulty engineering design. Class action lawsuit got no where. We need you help so other owners of Tahoes, Yukons, Sierra’s, and Silverados can have their faulty dashboard replaced. Definitely a safety issue due pieces of the dash flying out in a accident.
NHTSA complaint #11451754 — an unverified report by a vehicle owner.
at 155,062 milesVero Beach, FL
STRUCTURE:BODY
THE DASHBOARD CONTINUES TO CRACK AND DETERIORATE IT HAS NOW CRACKED NEAR THE FRONT PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IT HAS HAPPENED OVER TIME
NHTSA complaint #11414248 — an unverified report by a vehicle owner.
at 100,000 milesRichmond, TX
STRUCTURE:BODY
SHORTLY AFTER MY EXTENDED WARRANTY EXPIRED, MY DASHBOARD BEGAN TO CRACK. WITHIN TWO YEARS, IT DEVELOPED THREE SUBSTANTIAL CRACKS WHICH LED TO SHIMMYING OF THE DASHBOARD WHILE DRIVING. THE BECAME A CHRONIC AND CONTINUAL PROBLEM.
NHTSA complaint #11353404 — an unverified report by a vehicle owner.
at 40,000 milesKingsport, TN
STRUCTURE:BODY
DASH BOARD HAS CRACKED, ALMOST COMPLETELY OUT, 2011 TAHOE WITH, 60000 MILES.
NHTSA complaint #11352908 — an unverified report by a vehicle owner.
at 65,000 milesMansfield, TX
STRUCTURE:BODY
CRACKING IN DASH DUE TO POOR QUALITY AND BUILD. POSSES POTENTIAL HAZARD SHOULD AIRBAGS DEPLOY.
NHTSA complaint #11331941 — an unverified report by a vehicle owner.
Adel, GA
STRUCTURE
DASH CRACKING REAL BAD.
NHTSA complaint #11328053 — an unverified report by a vehicle owner.
at 150,000 milesSulphur, LA
STRUCTURE:BODY
HI. MY 2011 CHEVY TAHOE "SERVICE AIRBAG" LIGHT IS ON. MY VIN # IS [XXX]. I FOUND A RECALL FOR IT ON THE CHEVY WEBSITE BUT IT SAYS ITS 'RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE'. I BELIEVE THEY HAVE FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. DATE OF RECALL: MAY 27,2016 MANUFACTURER RECALL NUMBER 2049151 NHTSA RECALL NUMBER 16V381. IM JUST WONDERING IF THERE IS ANYTHING YOU CAN DO TO HELP? SINCE MY "SERVICE AIRBAG" LIGHT IS ON NOW I FEEL VERY UNSAFE DRIVING THE VEHICLE AS THE RECALL STATES THE FOLLOWING: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. SEPARATELY AND ADDITIONALLY, THE DASH HAS CRACKED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE. IT IS CRACKED ON THE COVER TO THE AIRBAG AS WELL. THERE WAS NO ACCIDENT. IT JUST CRACKED ONE DAY. A CLASS ACTION LAWSUIT HAS BEEN FILED AND I HAVE ATTACHED THE PDF. CLEARLY THIS IS A PROBLEM THAT IS HAPPENING TO ALOT OF PEOPLE. A CRACKED DASHBOARD COULD COMPOUND THE SEVERITY OF A CAR CRASH AND IT COULD SHATTER INTO PIECES UPON AIRBAG DEPLOYMENT AND SEND SHARDS OF DASHBOARD FLYING AT BOTH THE DRIVER AND THEIR PASSENGERS. BETWEEN THE AIRBAG RECALL AND THE DASH CRACKING IT IS VERY UNSAFE TO DRIVE. GM IS UNWILLING TO HELP ME. PLEASE LET ME KNOW WHAT IMMEDIATE ACTION CAN BE TAKEN SO MYSELF AND MY PASSENGERS ARE SAFE WHEN I'M DRIVING. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
NHTSA complaint #11326798 — an unverified report by a vehicle owner.
at 70,000 milesSarver, PA
STRUCTURE
MY DASH BOARD IS CRACKED IN TWO PLACES. IT CRACKED TO THE DOME PART OVER THE GAUGES AND IT CRACKED TO MY PASSENGER SIDE AIRBAG. I DO NOT FEEL SAFE TRANSPORTING PEOPLE IN THE PASSENGER SIDE. *TR *BF
NHTSA complaint #11326555 — an unverified report by a vehicle owner.
Shreveport, LA
STRUCTURE
DASH BOARD CRACKED.
NHTSA complaint #11325338 — an unverified report by a vehicle owner.
Round Rock, TX
STRUCTURE:BODY
DASHBOARD CRACK ABOVE STEERING COLUMN AND BY THE PASSENGER AIRBAG IT CRACKS MORE WITH HEAT/COLD TURNED ON IN VEHICLE.
NHTSA complaint #11268183 — an unverified report by a vehicle owner.
at 55,000 milesKempner, TX
STRUCTURE:BODY
THE DASH HAS CRACKED IN SEVERAL PLACES
NHTSA complaint #11233579 — an unverified report by a vehicle owner.
Odenville, AL
STRUCTURE:BODY
CRACKED DASH AND COULD CAUSE SERIOUS INJURY IF AIR BAG IS DEPLOYED.
NHTSA complaint #11230713 — an unverified report by a vehicle owner.
at 87,000 milesBaytown, TX
STRUCTURE:BODY
DASH CRACKING: I OWN A 2011 CHEVROLET TAHOE LTZ. THE DASH HAS CRACKED TWICE ON THIS VEHICLE. THE 1ST TIME IT WAS UNDER WARRANTY. THE 2ND TIME IT OCCURRED THE DASH CRACKED IN TWO PLACES. THIS COST ME MORE THAN $1000. ONCE IT CRACKED IT STARTED MAKING A RATTLING NOISE AS I WENT DOWN THE ROAD. AFTER REVIEWING ALL THE COMPLAINTS ABOUT THIS SAME PROBLEM, I FAIL TO UNDERSTAND WHY A RECALL WAS NOT ORDERED BY THE GOVERNMENT IN REGARD TO THIS PROBLEM. THIS IS A PROBLEM REPORTED BY THOUSANDS OF OTHER PEOPLE WHO HAVE PURCHASED A CHEVROLET TAHOE OR SUBURBAN. THESE ARE NOT CHEAP VEHICLES TO PURCHASE BUT ARE OBVIOUSLY MADE WITH CHEAP, DEFECTIVE MATERIALS.
NHTSA complaint #11203159 — an unverified report by a vehicle owner.
at 80,000 milesPhoenix, AZ
STRUCTURE:BODY
DASHBOARD CRACKS DUE TO POOR QUALITY MATERIAL AND POOR DESIGN. ONCE CRACKED, THE DASHBOARD PRESENTS A SAFETY HAZARD. IF THE AIRBAG WERE TO DEPLOY, THE FORCE OF THE DEPLOYMENT AGAINST THE ALREADY CRACKED DASHBOARD COULD SEND SHARP FRAGMENTS OF THE DASHBOARD INTO PASSENGERS.
NHTSA complaint #11187132 — an unverified report by a vehicle owner.
at 45,000 milesBuena Park, CA
STRUCTURE:BODY
DASHBOARD HAS TWO CRACKS. ONE IS ABOUT A INCH LONG AT THE LEFT FRONT CORNER OF PASSENGER'S AIRBAG. ANOTHER RIGHT BEHIND THE STEELING WHEEL ABOUT 4 INCHES LONG. THE DASHBOARD ARE VIBRATING WITH CLICKING NOISE.
NHTSA complaint #11164676 — an unverified report by a vehicle owner.
at 97,000 milesLexington, SC
STRUCTURE:BODY
I AM VERY CAREFUL AND TAKE GOOD CARE OF MY VEHICLES, BUT THIS ONE HAS A CRACK IN THE DASH THAT IS GETTING BIGGER AND BIGGER. FROM TALKING WITH A FEW PEOPLE THAT OWN THE SAME MODEL THEY HAVE HAD THE SAME ISSUE. IT SEEMS TO BE A DEFECT FROM GM. I HAVE NOT HIT ANY MAJOR POT HOLES OR APPLIED ANY PRESSURE WHAT SO EVER TO THE DASH. NOW IT'S SO BAD THAT IT RATTLES WHEN DRIVING DOWN THE ROAD. THIS IS UNACCEPTABLE ESPECIALLY WITH GM NOT TAKING RESPONSIBILITY FOR THEIR ERROR.
NHTSA complaint #11155864 — an unverified report by a vehicle owner.
at 89,000 milesScottsdale, AZ
STRUCTURE:BODY
CRACK IN THE DASHBOARD - DRIVERS SIDE. PASSENGER SIDE HEADLIGHT IS DISTORTED
NHTSA complaint #11150443 — an unverified report by a vehicle owner.
at 130,403 milesGreenfield, IN
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED IN FOUR PLACES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,403.
NHTSA complaint #11130988 — an unverified report by a vehicle owner.
at 90,000 milesWoodbury, NJ
STRUCTURE:BODY
THE DASHBOARD HAS DEVELOPED A CRACK NEXT TO THE PASSENGER AIRBAG COVER. THIS IS A WIDESPREAD MANUFACTURER'S DEFECT FOR THIS TYPE OF GM VEHICLE. HOWEVER, GM REFUSES TO INSTATE A RECALL TO ADDRESS IT'S CUSTOMER'S CONCERNS. WITH THE PLASTIC OF THE DASHBOARD COMPROMISED, A DEPLOYMENT OF THE AIRBAG COULD SEND FRAGMENTS OF PLASTIC INTO THE CABIN.
NHTSA complaint #11124355 — an unverified report by a vehicle owner.
at 122 milesNorwalk, CA
STRUCTURE:BODY
I OWN A 2011 CHEVROLET TAHOE. MY DASH BEGAN TO CRACK COMPLETELY FROM ONE END TO THE OTHER. I CALLED THE DEALER TODAY, GEORGE CHEVROLET IN BELLFLOWER CA, AND I SPOKE WITH THE SERVICE MANAGER JOSE. OF COURSE MY TAHOE IS INCLUDED IN THE TAKATA RECALL AND NO PARTS FOR IT ARE AVAILABLE YET. I DID ASK HIM ABOUT THE RECALL AND THEN I EXPLAINED THE PROBLEM WITH MY DASH. IT IS SO BADLY CRACKED NOW IT SEEMS TO ME THAT THE AIRBAGS ARE NOT SECURE AT ALL AS THE CRACKS HAVE MADE THE ENTIRE DASH LOOSE. I WAS TOLD THERE WAS NO RECALL AND I AM NO LONGER UNDER WARRANTY SO NOTHING COULD BE DONE. I AM THE ORIGINAL OWNER OF THE TAHOE AND HAVE TAKEN EXCELLENT CARE OF THE VEHICLE SINCE I PURCHASED IT IN 2011. IT SEEMS TO ME THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE SO I HOPE SOMEONE WILL REVIEW AND CONSIDER A RECALL. THE CRACKING BEGAN AT ABOUT 22K MILES. I AM UNABLE TO SELECT THE BUTTON BELOW, BUT PLEASE CONTACT ME ASAP IF THERE IS A RECALL.
NHTSA complaint #11118206 — an unverified report by a vehicle owner.
at 20 milesBear, DE
STRUCTURE:BODY
AFTER PURCHASING TAHOE FROM USED CAR DEALERSHIP LESS THAN A MONTH. A/C WAS ON DRIVING WHEN I HEARD A NOISE FROM THE DASH. TOOK PICTURES TO SHOW HUSBAND. DRIVING ON TY 40 GOING 40 MPH. CRACK IS A SAFETY ISSUE!
NHTSA complaint #11115677 — an unverified report by a vehicle owner.
at 122,000 milesPearland, TX
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND AN ABNORMAL CLICKING NOISE WAS HEARD WHILE DRIVING AT UNKNOWN SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET GULF FREEWAY (13800 GULF FWY, HOUSTON, (281) 305-8940) WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 122,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11115458 — an unverified report by a vehicle owner.
at 87,000 milesSingers Glen, VA
STRUCTURE:BODY
CRACKED DASH - THE VEHICLE WAS STATIONARY WHEN CRACKING HAPPENED INSIDE ON THE DASH. IT HAS CRACKED IN 4 PLACES: (2) ABOVE THE STEERING WHEEL AND (2) AT THE AIR BAG. WHEN DRIVING, I NOTICE THERE IS NO SUPPORT IN THE MIDDLE OF DASH, IT BOUNCES AND MAKES THE CRACKS WORSE. I CALLED MY LOCAL CHEVROLET TAHOE AND RESEARCHED ONLINE FOR SAME MAKE AND MODEL ABOUT RECALLS AND THERE HAS YET TO BE A RECALL FOR THE CRACKS IN THE DASH. THERE HAS CERTAINLY BEEN LOTS OF COMPLAINTS ABOUT THE SAME ISSUE, BUT AGAIN NO ACTION HAS BEEN TAKEN. CRACKING AT AIRBAG IS HAZARDOUS, ESPECIALLY IF I WERE TO GET INTO AN ACCIDENT. THIS SHOULD CERTAINLY BE A RECALL DUE TO THE CRACKS AT THE AIRBAG AND THAT IT IS A SAFETY HAZARD.
NHTSA complaint #11104733 — an unverified report by a vehicle owner.
at 124,000 milesChambersburg, PA
STRUCTURE:BODY
CRACKED DASHBOARD ABOVE INSTRUMENT CLUSTER. BOUGHT THE VEHICLE USED ON 18 MAY 2018 AND DID NOT NOTICE THE CRACK UNTIL THE NEXT DAY. RESEARCH HAS INDICATED THAT THIS IS A KNOWN DEFECT WITH MANY GM MODELS.
NHTSA complaint #11097016 — an unverified report by a vehicle owner.
at 115,230 milesPasadena, TX
STRUCTURE:BODY
I JUST BOUGHT MY USED 2011 CHEVY TAHOE. AFTER I DROVE IT HOME I NOTICED THAT THE DASHBOARD UNDER THE WINDSHIELD KEEPS JUMPING BAD DUE TO 2 CRACKS. MY CONCERN IS THAT IT MAY CAUSE THE AIRBAG TO DEPLOY. THE DEARSHIP SAYS I BOUGHT IT AS-IS AND I FEEL IT IS A SAFETY ISSUE THAT SHOULD HAVE BEEN REPAIRED BEFORE SALE.
NHTSA complaint #11079587 — an unverified report by a vehicle owner.
at 61,000 milesConroe, TX
STRUCTURE:BODY
CRACK ON MY DASH EXTENDING FROM THE DRIVERS SIDE TO THE PASSENGER AIRBAG, THIS WAS NOTED ONE MORNING WHILE I WAS DRIVING AND HEARD A RATTLING SOUND IN MY DASH
NHTSA complaint #11072794 — an unverified report by a vehicle owner.
at 50,000 milesLonoke, AR
STRUCTURE:BODY
THERE IS A CRACK IN THE LEFT UPPER SIDE OF THE DASH WHERE THE PASSENGER AIRBAG IS. THIS HAPPENED WITH AROUND 60K MILES ON IT.
NHTSA complaint #11054754 — an unverified report by a vehicle owner.
Fairfield, CT
STRUCTURE:BODY
MY DASHBOARD IS CRACKED IN TWO LOCATIONS. THE SPEAKER IN THE DASHBOARD HAS BEEN SERVICED ONCE BY THE DEALERSHIP AND IS THE ONLY TIME THE DASHBOARD HAS BEEN TOUCHED. NOTHING HAS BEEN DONE ON MY PART TO JEOPARDIZE THE INTEGRITY OF THE DASHBOARD. AN INTERNET SEARCH SHOWS THAT THIS IS A COMMON PROBLEM IN TAHOE'S. I HAVE RECEIVED NO REASONABLE EXPLANATION FOR THE DAMAGE ALONG WITH NO REASONABLE FIX ($1,500!!!!). I HAVE HAD MY VEHICLE SERVICED RELIGIOUSLY AT THE DEALERSHIP AND AT NO POINT WAS I MADE AWARE THAT THIS WAS OR COULD BECOME AN ISSUE. NOW THEY TELL ME TO FILE AN INSURANCE CLAIM!?!? DATE THIS OCCURRED IS UNKNOWN AND HAS BEEN ESTIMATED TO BEST OF MY RECOLLECTION.
NHTSA complaint #11052340 — an unverified report by a vehicle owner.
at 40,000 milesGermantown Hills, IL
STRUCTURE:BODY
CHEVROLET ALUMINUM AND CHROME PLATED WHEELS ARE CORRODING IF ALUMINUM OR RUSTING OF CHROME PLATED. IN MY CASE THE ALUMINUM WHEELS ARE CORRODING AROUND THE VALVE STEM HOLES AND I'VE BEEN TOLD BY MECHANICS THAT IF THE CORROSION GETS INTO THE WHEEL TIRE BEAD AREA THEN THEY ARE UNABLE TO PUT REPLACEMENT TIRES ON THE VEHICLE. I AM HAVING TROUBLE KEEPING AIR PRESSURE CONSTANT IN MY WHEELS BUT I DO NOT KNOW WHY. I SUSPECT THE WHEEL CORROSION IS GETTING INSIDE THE WHEELS BECAUSE OF THE AIR PRESSURE ISSUE. THERE ARE LARGE NUMBERS OF CUSTOMERS COMPLAINING ABOUT WHEEL CORROSION IN A GREAT MANY INTERNET FORUMS AND THE REPLACEMENT WHEEL MARKET IS THRIVING FROM ALL THE TRUCKS HAVING TO REPLACE THEIR WHEELS LONG BEFORE THEY SHOULD HAVE TO. I TOOK MY 2011 TAHOE LT BACK TO THE DEALERSHIP WHILE IT WAS UNDER WARRANTY AND CHEVROLET SAID THIS WAS NOT A RECALL ISSUE AND THEY COULDN'T DO ANYTHING ABOUT IT. I WAS ALSO TOLD I WAS LUCKY I DIDN'T HAVE CHROME WHEELS BECAUSE THEY HAVE FAR MORE ISSUES THAN PEOPLE WITH ALUMINUM WHEELS. SINCE THIS COULD REDUCE TIRE PRESSURES TO UNSAFE LEVELS I BELIEVE THE NHTSA SHOULD RESEARCH THIS ISSUE FOR POSSIBLE RECALLS. I BELIEVE ALL MODELS OF GM TRUCKS FROM AT LEAST 2011 FORWARD HAVE THIS ISSUE.
NHTSA complaint #11039810 — an unverified report by a vehicle owner.