Owners have filed 571 complaints
about the 2011 Chevrolet Tahoe with NHTSA between 2010 and 2025.
The largest single group is the other & unspecified.
Across this model's run it ranks 17 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 75
Against the median year of the Chevrolet Tahoe. 50 means typical for this
model; 100 means roughly double.
Severity — 13
2.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 22
13% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2011 compares with every other Chevrolet Tahoe
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
6390.0%
SRS Malfunction Warning Lamp/Light
11.4%
Cushion
11.4%
Dashboard
11.4%
Temporary/Emergency Spare Tire
11.4%
Hatchback/Liftgate
11.4%
Spindle
11.4%
Interior/Under Dash
11.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
61.6%
1,000 – 9,999 miles
71.9%
10,000 – 24,999 miles
92.4%
25,000 – 49,999 miles
8121.9%
50,000 – 74,999 miles
11932.2%
75,000 – 99,999 miles
7720.8%
100,000 – 149,999 miles
5615.1%
150,000+ miles
154.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2010peak 19Oct 2025
NHTSA investigations into the 2011 Chevrolet Tahoe
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2011 Chevrolet Tahoe
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V054000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI,
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
21V050000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
14V827000
ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
11V339000
STEERING:LINKAGES
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Risk: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
11V007000
SUSPENSION:REAR:AXLE:SPINDLE
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Risk: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021028295,974 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 20205919,660 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 20165971,852 units in Canada
Electrical
On certain vehicles outfitted with special equipment options for police or government service, under heavy use conditions, water and/or de-icing fluid could enter the passenger-side under-hood cooling fan motor. Over time, this could lead to corrosion of the wiring inside the fan motor, which could cause an electrical short circuit and elevated temperatures within the motor. This would increase the risk of an underhood fire causing injury and/or property damage. Correction: Dealers will replace the affected fan motor and shroud, extend wiring and re-orient the fan motor to reduce the risk of corrosion.
Recall 20163077,809 units in Canada
Airbag
This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Dealers will replace the passenger inflator on affected vehicles. Owners who believe their vehicles may have been originally purchased or registered in the states listed below should contact a General Motors dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia.
Recall 201500210,651 units in Canada
Electrical
On certain vehicles, a defect in the ignition lock cylinder could cause the key to stick in the "start" position if the vehicle interior temperature is sufficiently high. If the vehicle is operated in this condition and the interior temperature cools or the vehicle goes off-road or is subjected to some other jarring event, the key could move out of the "start" position, rotate past the "run" position and into the "accessory" position. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: Dealers will inspect the steering column for identifying information and replace if necessary.
Recall 201124097 units in Canada
Steering
On certain vehicles, the intermediate steering shaft attaching bolts may not have received adequate tightening torque during vehicle assembly. This could allow the joint to separate, resulting in a loss of steering capability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will tighten the intermediate steering shaft bolts to specifications.
Recall 20104543,945 units in Canada
Suspension
On certain vehicles, the rear axle cross pin was improperly heat treated (during the manufacturing process) and could fracture and become displaced within the rear differential. As a result the driver may hear a banging noise emanating from the rear axle. Also, if the pin shifts out of position it could create an interference and cause the rear axle to lock. This could cause a loss of vehicle control, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the rear axle cross pin.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 113,000 milesClarkston, MICrash
AIR BAGS
DASHBOARD IS CRACKED FROM THE CORNER OF THE PASSENGER AIRBAG COVER TO THE SEAM IN THE DASH PANEL NEED THE DEFROSTER. WE WERE INVOLVED IN A REAR END ACCIDENT AND THE CRACK APPEARED AFTER THE ACCIDENT. I'M CONCERNED IT COULD AFFECT THE AIR BAG DEPLOYING.
NHTSA complaint #11408191 — an unverified report by a vehicle owner.
at 113,000 milesClarkston, MICrash
UNKNOWN OR OTHER
DASHBOARD IS CRACKED FROM THE CORNER OF THE PASSENGER AIRBAG COVER TO THE SEAM IN THE DASH PANEL NEED THE DEFROSTER. WE WERE INVOLVED IN A REAR END ACCIDENT AND THE CRACK APPEARED AFTER THE ACCIDENT. I'M CONCERNED IT COULD AFFECT THE AIR BAG DEPLOYING.
NHTSA complaint #11408191 — an unverified report by a vehicle owner.
Amite, LAFire
AIR BAGS
'TAKATA RECALL'
NHTSA complaint #11172043 — an unverified report by a vehicle owner.
Amite, LAFire
ELECTRICAL SYSTEM
'TAKATA RECALL'
NHTSA complaint #11172043 — an unverified report by a vehicle owner.
Santa Rosa, CACrash
UNKNOWN OR OTHER
MY 2011 CHEVY TAHOE HAS CRACKS THAT APPEARED ON THE DASHBOARD AND JUST KEEP GETTING WORSE. IT HAS LOW MILES AND HAS BEEN KEPT IN THE GARAGE. THE DRIVERS SIDE AIR BAG IS ALSO LOCATED IN THE DASHA AND I AM CONCERNED IF IT WHAT WILL HAPPEN IF IT DEPLOYS.
NHTSA complaint #10966571 — an unverified report by a vehicle owner.
at 45,000 milesHumble, TXCrash1 injured
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK AND INTO REVERSE INDEPENDENTLY CAUSING THE VEHICLE TO ROLL BACKWARDS AND CRASH INTO A WOODED LOT. THE FRONT DRIVER'S SIDE DOOR WAS DAMAGED DUE TO THE IMPACT. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
NHTSA complaint #10816860 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Byron, GA
FUEL/PROPULSION SYSTEM
Fuel pump failure caused my vehicle to stall not once, not twice, but THREE times in the middle of the interstate on my way back home from out of state. This was terrifying, especially since my kids were in the car with me. The entire vehicle shut off in the middle of traffic and I was in the far left lane
NHTSA complaint #11693784 — an unverified report by a vehicle owner.
Charlottesville, VA
UNKNOWN OR OTHER
Tailgate opens on its own repeatedly. Has been happening for several months, even when just sitting parked. Afraid it will happen while driving. Will drain battery as well, as it happens constantly.
NHTSA complaint #11655202 — an unverified report by a vehicle owner.
Ayden, NC
AIR BAGS
I confirmed the vehicle has a recall. Called the Dealer and they informed me that the dash may crack while performing the recall but is not included in the recall. Any cracks in the dash would be customer pay. This doesn't seem right.
NHTSA complaint #11632752 — an unverified report by a vehicle owner.
Cartersville, GA
AIR BAGS
Stability track issues Trunk issues want open or go up Tires keep having to replace for no reason at all Airbag recall Traction control
NHTSA complaint #11625438 — an unverified report by a vehicle owner.
Cartersville, GA
WHEELS
Stability track issues Trunk issues want open or go up Tires keep having to replace for no reason at all Airbag recall Traction control
NHTSA complaint #11625438 — an unverified report by a vehicle owner.
Cartersville, GA
UNKNOWN OR OTHER
Stability track issues Trunk issues want open or go up Tires keep having to replace for no reason at all Airbag recall Traction control
NHTSA complaint #11625438 — an unverified report by a vehicle owner.
Manistique, MI
AIR BAGS
See attached document for complaint
NHTSA complaint #11609323 — an unverified report by a vehicle owner.
Manistique, MI
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
See attached document for complaint
NHTSA complaint #11609323 — an unverified report by a vehicle owner.
Long Beach, CA
ELECTRICAL SYSTEM
Stability trac, ABS, traction control, passenger air bag, locks are locking and unlocking, voltage to high, car will lose power while driving then shut off after alternator replaced, truck is worse also back trailer brake sensor appears to, no engine lights on went to two mechanics and unable to find the problem, very dangerous my car will randomly turn off while driving and cars in back slamming on their brakes to avoid hitting me
NHTSA complaint #11588289 — an unverified report by a vehicle owner.
Jonesboro, GA
VEHICLE SPEED CONTROL
1. Dashboard has been cracking for years, now the defrost vent fins are breaking off. Happens when I clean the inside of the windshield. Makes flapping noise when I use defroster. 2. The interior light switch on the passenger side front door does not work anymore. 3. The cruise control will randomly turn itself off and other times speed up by itself.
NHTSA complaint #11569359 — an unverified report by a vehicle owner.
Jonesboro, GA
UNKNOWN OR OTHER
1. Dashboard has been cracking for years, now the defrost vent fins are breaking off. Happens when I clean the inside of the windshield. Makes flapping noise when I use defroster. 2. The interior light switch on the passenger side front door does not work anymore. 3. The cruise control will randomly turn itself off and other times speed up by itself.
NHTSA complaint #11569359 — an unverified report by a vehicle owner.
Auburn, WA
AIR BAGS
I took my vehicle into sunset Chevrolet in Sumner Washington, in November of 2022 and had them complete the Takata air bag recall on the vehicle. I drove it for a few months and put it in storage. Since the recall the dash is now cracked where the dealer replaced the passenger airbag recall. It was not cracked prior to the replacement. I have talked to the dealer and they are saying they will not cover this. This is a hazard issue and can cause additional shrapnel to come flying at you if the vehicle is involved in an accident. The vehicle was stored in the garage and not driven. The dealer won't even examine the vehicle to see if the bolts were inadvertently overtightened on the technicians side. This is not right and this is something that should be covered. The vehicle has about 88k miles on it. My dash was not cracked at the time of the repair and now it is. This is not right to put me at more risk than what I was at prior to the recall. I read that the Takata airbag recall stated to repair the cracked dashes. Mine cracked after gm performed the recall. This is a hazard and is something that should be taken care of. I am disabled individual.
NHTSA complaint #11559524 — an unverified report by a vehicle owner.
Auburn, WA
UNKNOWN OR OTHER
I took my vehicle into sunset Chevrolet in Sumner Washington, in November of 2022 and had them complete the Takata air bag recall on the vehicle. I drove it for a few months and put it in storage. Since the recall the dash is now cracked where the dealer replaced the passenger airbag recall. It was not cracked prior to the replacement. I have talked to the dealer and they are saying they will not cover this. This is a hazard issue and can cause additional shrapnel to come flying at you if the vehicle is involved in an accident. The vehicle was stored in the garage and not driven. The dealer won't even examine the vehicle to see if the bolts were inadvertently overtightened on the technicians side. This is not right and this is something that should be covered. The vehicle has about 88k miles on it. My dash was not cracked at the time of the repair and now it is. This is not right to put me at more risk than what I was at prior to the recall. I read that the Takata airbag recall stated to repair the cracked dashes. Mine cracked after gm performed the recall. This is a hazard and is something that should be taken care of. I am disabled individual.
NHTSA complaint #11559524 — an unverified report by a vehicle owner.
Fort Mill, SC
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
I spoke with GM a couple of times and GM refuses to help with the cost of dash repair that could happen if the airbag recall is fixed. My dash is already damaged so the repair would totally ruin the dash and can cost over $2000.00 if repairs are made, therefore my airbag recall cannot be completed
NHTSA complaint #11552238 — an unverified report by a vehicle owner.
Wake Forest, NC
ELECTRICAL SYSTEM
I was sold a vehicle by a small car dealer who claims to have a dealers license. He advertised the car as having 125,000 miles and that is what the odometer says. After receiving the title and looking it up on car fax I found that the vehicle actually has 255,000 miles on it. Dealer states it was a cash deal and not his problem
NHTSA complaint #11515605 — an unverified report by a vehicle owner.
at 45,000 milesWillis, TX
SUSPENSION
The contact owns a 2011 Chevrolet Tahoe. The contact stated while driving approximately 50 MPH, the "suspension service" warning light was illuminated. The contact stated that the vehicle no longer felt stable. The contact drove the vehicle to her residence. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The contact related the failure to NHTSA Campaign Number: 11V007000 (Suspension). The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000.
NHTSA complaint #11469419 — an unverified report by a vehicle owner.
at 122,500 milesOrmond Beach, FL
AIR BAGS
Takata Recall. The contact's wife owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and the vehicle was taken to the dealer who completed the recall repair; however, while driving the vehicle a week later, the contact's wife noticed that the dashboard was shaking significantly. There were no warning lights illuminated. The contact's wife drove back to their residence, where the contact inspected the dashboard and noticed that it was severely cracked on the driver's side behind the steering wheel and on the passenger's side. The dealer was notified of the failure and informed the contact that the dashboard replacement would be at his own expense as the manufacturer would not cover the repair. The manufacturer was notified of the failure and advised the contact that the dealer should have informed them that the dashboard would be cracked prior to the recall repair and after the failure; however, the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 122,500.
NHTSA complaint #11460020 — an unverified report by a vehicle owner.
at 122,500 milesOrmond Beach, FL
STRUCTURE:INTERIOR PANELS:DASHBOARD
Takata Recall. The contact's wife owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and the vehicle was taken to the dealer who completed the recall repair; however, while driving the vehicle a week later, the contact's wife noticed that the dashboard was shaking significantly. There were no warning lights illuminated. The contact's wife drove back to their residence, where the contact inspected the dashboard and noticed that it was severely cracked on the driver's side behind the steering wheel and on the passenger's side. The dealer was notified of the failure and informed the contact that the dashboard replacement would be at his own expense as the manufacturer would not cover the repair. The manufacturer was notified of the failure and advised the contact that the dealer should have informed them that the dashboard would be cracked prior to the recall repair and after the failure; however, the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 122,500.
NHTSA complaint #11460020 — an unverified report by a vehicle owner.
Bradenton, FL
UNKNOWN OR OTHER
My dashboard is cracked in multiple places. It is broken around the airbag. My vehicle has been garage kept. My concern is that in an accident the dashboard could shatter sending shrapnel toward driver and passenger. Further because the crack is around the airbag it could puncture the airbag on deployment rendering it ineffective resulting in serious injury or death.
NHTSA complaint #11458591 — an unverified report by a vehicle owner.
Casa Grande, AZ
STRUCTURE:BODY
Dashboard is cracking at passenger side air bag, and on the driver side instrument cluster. This is a known Chevy defect and Chevy not wanting to fix the problem so to faulty engineering design. Class action lawsuit got no where. We need you help so other owners of Tahoes, Yukons, Sierra’s, and Silverados can have their faulty dashboard replaced. Definitely a safety issue due pieces of the dash flying out in a accident.
NHTSA complaint #11451754 — an unverified report by a vehicle owner.
Beatrice, NE
UNKNOWN OR OTHER
Dash cracked by the passenger side airbag. Concerned if I do get in an accident that the piece will break and fly into the passenger.
NHTSA complaint #11443628 — an unverified report by a vehicle owner.
Spring Hill, KS
UNKNOWN OR OTHER
Dash has 2 different cracks in it. Unrelated to anything.
NHTSA complaint #11427639 — an unverified report by a vehicle owner.
Mission Viejo, CA
UNKNOWN OR OTHER
The dashboard is cracked from different areas throughout the dashboard. I'm concerned the dashboard will break completely while driving. I can't afford to fix the problem and replace the dashboard. The trunk door won't open. I had to pay the dealer $900 to have it replaced. I would like to get reimbursed since a car should open its trunk door. Its an SUV and I should be able to put things in the trunk without any problems.
NHTSA complaint #11424944 — an unverified report by a vehicle owner.
La Mesa, CA
UNKNOWN OR OTHER
I have had this vehicle since 2011 and it is used as my vehicle to and from work. It’s stored in the garage and covered at work. During COVID, I did not work on site, so it was stored in the garage for 18 months. When I returned to work, I noticed a crack in the dash board in two places. It has no sun damage, no exterior damage. I am aware of a class action lawsuit with cracked dashboards. I was also informed by repair shop and my insurance that Tahoe’s (2007-2014) have issues with the dashboards cracking. Repair shop said my car is in excellent condition and this is a defect with this car. https://www.google.com/amp/s/www.carparts.com/blog/the-latest-on-the-gm-cracked-dash-issue/amp/
NHTSA complaint #11422450 — an unverified report by a vehicle owner.
Bloomfield, NJ
FUEL/PROPULSION SYSTEM
During refueling the fuel does not fill up and backs up coming out onto person fueling vehicle along with fuel pouring onto vehicle as well property. This is a major fire hazard and can cause serious burns to whomever is fueling vehicle let alone what can happen if the spill is ever to ignite from a electronic spark. This is a major problem and needs to be rectified as soon as possible, for it is eminent that someone will be injured and possible killed.
NHTSA complaint #11422428 — an unverified report by a vehicle owner.