FaultScore

FaultScore report

2020 Chevrolet Traverse problems

Owners have filed 294 complaints about the 2020 Chevrolet Traverse with NHTSA between 2020 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 10 of 18 worst.

C

FaultScore 47/100

Higher is worse. Measured against the other years of the Chevrolet Traverse.

How this is worked out

The numbers

294

Complaints

19

Crashes reported

2

Fires reported

8

Injuries reported

46,839 mi

Median mileage at failure

Half of reported failures happened before this

46%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 33 vs 50 Severity 51 vs 50 Early failure 78 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Chevrolet Traverse. 50 means typical for this model; 100 means roughly double.
Severity — 51
9.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 78
46% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2020 compares with every other Chevrolet Traverse

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2020 Chevrolet Traverse

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 93 31.6%

1 crashes, 0 fires · median 82,000 mi

2 crashes, 0 fires · median 1,450 mi

Median failure at 68,500 miles

2 crashes, 0 fires · median 20,000 mi

Median failure at 68,000 miles

Seat Belts 9 3.1%

1 crashes, 0 fires · median 6,319 mi

Brakes 9 3.1%

3 crashes, 1 fires · median 4,409 mi

Driver Assist & Collision Avoidance 7 2.4%

2 crashes, 0 fires · median 36,000 mi

Steering 7 2.4%

1 crashes, 1 fires · median 2,000 mi

Airbags 6 2.0%

4 crashes, 0 fires · median 44,100 mi

Suspension 5 1.7%

Median failure at 44,036 miles

Seats 4 1.4%

2 crashes, 0 fires · median 6,259 mi

Wheels 4 1.4%

Median failure at 44,000 miles

Tires 3 1.0%
Windows, Mirrors & Wipers 3 1.0%

Median failure at 17,856 miles

Lights 3 1.0%

1 crashes, 0 fires · median 3,599 mi

Body & Structure 3 1.0%
Acceleration & Cruise Control 2 0.7%
Child Seats 1 0.3%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Exhaust System 15 51.7%
Catalytic Convertor 4 13.8%
Body 3 10.3%
Manifold/Header/Muffler/Tail Pipe 3 10.3%
Warnings 1 3.4%
Camera 1 3.4%
Automatic Emergency Braking 1 3.4%
Pretensioner 1 3.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 8.8%
1,000 – 9,999 miles 17 25.0%
10,000 – 24,999 miles 2 2.9%
25,000 – 49,999 miles 10 14.7%
50,000 – 74,999 miles 10 14.7%
75,000 – 99,999 miles 9 13.2%
100,000 – 149,999 miles 12 17.6%
150,000+ miles 2 2.9%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2020 Chevrolet Traverse SUV AWD

Frontal crash test

Side barrier crash test of a 2020 Chevrolet Traverse SUV AWD

Side barrier crash test

Side pole crash test of a 2020 Chevrolet Traverse SUV AWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2020 Chevrolet Traverse SUV AWD
15% risk
2020 Chevrolet Traverse SUV FWD
16.9% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2020 peak 15 Aug 2026

Recalls on the 2020 Chevrolet Traverse

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

22V210000

AIR BAGS:SIDE/WINDOW:CURTAIN

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.

Risk: Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.

21V817000

POWER TRAIN:AUTOMATIC TRANSMISSION

Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.

Risk: A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.

21V115000

TIRES

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

20V684000

TIRES

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

20V668000

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

20V639000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

20V446000

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

19V643000

STRUCTURE:FRAME AND MEMBERS

General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.

Risk: A crack in the frame rail may reduce crash performance, increasing the risk of an injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021636 6 units in Canada

Structure

Issue: On a small number of vehicles converted for wheelchair access by BraunAbility, a screw that supports the left-front wheel well liner may contact and damage the transmission case. If this happens, transmission fluid could leak and eventually cause a loss of power to the wheels. Safety Risk: A transmission fluid leak onto a hot surface can create the risk of a fire. Additionally, a loss of power to the wheels could increase the risk of a crash. Corrective Actions: BraunAbility will notify owners by mail and instruct you to take your vehicle to a dealer to replace the affected screw and clip with a nylon rivet. The dealer will also inspect the transmission case for fluid leaks and repair it, as necessary.

Recall 2021103 2,360 units in Canada

Tires

Issue: Certain vehicles were built with tires that may have been cured too long. As a result, the sidewall could crack or the tread and belts could separate. This could lead to a sudden loss of air pressure and could cause a tire failure. Note: This recall only affects certain Continental tires, with specific date codes and mold numbers. Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: General Motors will notify the owners by mail and instruct them to take the vehicle to a dealer to inspect and replace the tires, if necessary.

Recall 2020530 629 units in Canada

Tires

Issue: Certain vehicles were built with tires that may have been cured too long. As a result, the sidewall could crack or the tread and belts could separate. This could lead to a sudden loss of air pressure and could cause a tire failure. Note: This recall only affects vehicles equipped with certain Continental tires, with specific date codes and mold numbers. Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the tires and replace the ones that have the DOT number and production mold number combinations identified by Continental.

Recall 2020484 25 units in Canada

Fuel System

Issue: On certain vehicles, there could be a problem with the fuel pump assembly. As a result, the flow of fuel to the engine could be partially blocked. Under certain conditions, like a low fuel level, this could cause the engine to stall. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump module.

Recall 2020350 76 units in Canada

Airbag

Issue: On certain vehicles, there may be a problem with the side curtain airbag inflators. As a result, the airbags may not inflate properly in a crash. Safety Risk: An airbag that does inflate properly could create an increased risk of injury in a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the side curtain airbags.

Recall 2019451 153 units in Canada

Structure

Issue: On certain vehicles, the right-hand frame rail in the engine compartment may be cracked. This could cause reduced crash performance in certain frontal crashes. Safety Risk: Reduced crash performance could create an increased risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct them to take their vehicle to a dealer for an inspection. If the frame rail is found cracked, the vehicle will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

De Pere, WI Crash

UNKNOWN OR OTHER

I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.

NHTSA complaint #11630105 — an unverified report by a vehicle owner.

De Pere, WI Crash

ELECTRICAL SYSTEM

I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.

NHTSA complaint #11630105 — an unverified report by a vehicle owner.

De Pere, WI Crash

SERVICE BRAKES

I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.

NHTSA complaint #11630105 — an unverified report by a vehicle owner.

Antioch, IL Crash

UNKNOWN OR OTHER

The backup camera in my Chevy Traverse stopped working a few months after purchasing the vehicle new. Whenever the car is put in reverse a black screen appears with an exclamation point inside of a triangle. This seems to be an extremely common issue with 2020 Chevy Traverses as there is numerous postings on online message boards about the same issue of the backup camera dying shortly after purchase with no resolution. Today while backing up I struck another vehicle that was also backing up that I would have been able to see if the backup camera was working. It also appeared the audible object warning did not activate. Luckily there was only minimal damage to the vehicles. It is extremely difficult to backup the vehicle without the backup camera due to the length of the vehicle as well as blind spots in the rear windows. This issue seems to be ongoing with this model and is costing consumers significant amounts of money and time in shop because Chevy does not seem to be able to resolve the issue with their Traverse backup cameras.

NHTSA complaint #11593585 — an unverified report by a vehicle owner.

Stockton, CA Crash

EXTERIOR LIGHTING

Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started to see cars coming from a distance so i started to panic because they were going to rear end us really bad, so i broke the driver window and went to warn drivers to please stop by putting myself at risk to get hit by a car because i didn't know what else to do, i had a 5month old baby in the back seat that would have died if I didn't pull her out and we got hit. I started to scream for help because it was dark and we were stuck. two cars came inches from rear ending us, which caused an accident between the two vehicles. thankfully a police officer was passing by and got behind my traverse to stop traffic. but if it wasn't for the cop i don't know what the outcome would have been. THIS IS A HUGE SAFETY ISSUE. IF THE CAR WAS ON FIRE WE WOULD HAVE BURNED. THIS NEEDS TO BE RECALLED ASAP. Why would they design a car where you cannot get out. and why did it shut off like this. ???? I NEED ANSWERS PLEASE. I'M TERRIFIED TO DRIVE MY CAR AND THIS WAS A $38,000 VEHICAL THIS IS NOT OK!!!!

NHTSA complaint #11581642 — an unverified report by a vehicle owner.

Stockton, CA Crash

ELECTRICAL SYSTEM

Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started to see cars coming from a distance so i started to panic because they were going to rear end us really bad, so i broke the driver window and went to warn drivers to please stop by putting myself at risk to get hit by a car because i didn't know what else to do, i had a 5month old baby in the back seat that would have died if I didn't pull her out and we got hit. I started to scream for help because it was dark and we were stuck. two cars came inches from rear ending us, which caused an accident between the two vehicles. thankfully a police officer was passing by and got behind my traverse to stop traffic. but if it wasn't for the cop i don't know what the outcome would have been. THIS IS A HUGE SAFETY ISSUE. IF THE CAR WAS ON FIRE WE WOULD HAVE BURNED. THIS NEEDS TO BE RECALLED ASAP. Why would they design a car where you cannot get out. and why did it shut off like this. ???? I NEED ANSWERS PLEASE. I'M TERRIFIED TO DRIVE MY CAR AND THIS WAS A $38,000 VEHICAL THIS IS NOT OK!!!!

NHTSA complaint #11581642 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 50,000 miles Longwood, FL

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The contact owns a 2020 Chevrolet Traverse. The contact stated that while operating the vehicle, there was a loud sound coming from the exhaust pipes, and the vehicle failed to properly accelerate, with exhaust fumes inside the vehicle. The vehicle was taken to the local dealer, who diagnosed that the exhaust mounting bracket had failed, causing the exhaust pipes to separate and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under a manufacturer-extended coverage that was associated with the failure. The failure mileage was 50,000.

NHTSA complaint #11757347 — an unverified report by a vehicle owner.

Fortville, IN

ENGINE

Loses oil between oil changes. No visible signs of leaks or odor of burning oil.

NHTSA complaint #11756688 — an unverified report by a vehicle owner.

at 150,970 miles Florence, SC

POWER TRAIN

The contact owns a 2020 Chevrolet Traverse. The contact stated that the transmission was slipping and there was a delay while the transmission was shifting gears. The vehicle was sputtering and jerking while driving. While turning out of a driveway and driving approximately 5 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence. The local dealer was contacted and informed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted but referred the owner back to the local dealer for assistance. There was no additional assistance provided. The failure mileage was approximately 150,970.

NHTSA complaint #11753792 — an unverified report by a vehicle owner.

at 150,970 miles Florence, SC

ENGINE

The contact owns a 2020 Chevrolet Traverse. The contact stated that the transmission was slipping and there was a delay while the transmission was shifting gears. The vehicle was sputtering and jerking while driving. While turning out of a driveway and driving approximately 5 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence. The local dealer was contacted and informed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted but referred the owner back to the local dealer for assistance. There was no additional assistance provided. The failure mileage was approximately 150,970.

NHTSA complaint #11753792 — an unverified report by a vehicle owner.

Marysville, WA

POWER TRAIN

I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles for “catastrophic failure” where the fluids were dark, burnt, and several burnt up clutches. Then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. Took the vehicle again in on 7/21/26 for shudder returning at 16,450k miles where diagnostic shows dark, burnt fluid, with metal debri. Repair recommendations are to flush again and if not fixed to again replace the torque converter. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) which is referenced on my last car diagnostic report. This car is basically brand new and should never have needed a brand new transmission, torque converter replacement and still having shudder problems. These vehicles need to be recalled for their power train.

NHTSA complaint #11752600 — an unverified report by a vehicle owner.

at 26,818 miles Union, NJ

POWER TRAIN

The contact owns a 2020 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer, who replaced the gear shifter. The manufacturer was made aware of the failure. The failure mileage was 26,818.

NHTSA complaint #11752199 — an unverified report by a vehicle owner.

Fayetteville, NC

SEAT BELTS

There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.

NHTSA complaint #11751031 — an unverified report by a vehicle owner.

Sammamish, WA

ENGINE

GM published bulletin PIP5681A on 10/05/20 regarding defective welds on the exhaust brackets near the catalytic converter. I had the same exact weld failure and GM is not honoring the warranty coverage, even though their bulletin said that all 2020 Traverse SUVs were included.

NHTSA complaint #11751117 — an unverified report by a vehicle owner.

Fayetteville, NC

FUEL/PROPULSION SYSTEM

There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.

NHTSA complaint #11751031 — an unverified report by a vehicle owner.

Marysville, WA

POWER TRAIN

I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. This vehicle is practically brand new. I reached out to GM with no help other than to pay to have it diagnosed again at the dealership. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) This car is brand new and should never have needed a brand new transmission, torque converter replacement and still having the exact same problems as before.

NHTSA complaint #11748672 — an unverified report by a vehicle owner.

Newtown, CT

UNKNOWN OR OTHER

The welds that hold the catalytic converter and exhaust pipe together have pinhole leaks. The hose that connects to the exhaust system is also failing. This has been confirmed by the Chevy dealership we took it too. No warning lights were triggered. We heard a rattling noise after having a prior hose replaced. One week later we were back at the same dealership. At this appointment they discovered the pinhole leaks and confirmed there are pinhole leaks while revving the engine to 1,000 RPMs. We requested GM pay to fix the issue and they have refused. Our safety is at risk because no sensors were triggered and we could smell exhaust fumes in the vehicle while using the air conditioning. This is not the first issue we had with this vehicle. Prior to this the whole car died while my wife was driving it with our 2 kids in the car with her. She had no steering or braking.

NHTSA complaint #11748616 — an unverified report by a vehicle owner.

Deer Park, NY

UNKNOWN OR OTHER

Getting error message on and off last several weeks - "Shift into park" which does not allow the ignition to be turned off!! The only way to resolve this issue is to jiggle the gear shift or restart the car, changing gears and trying again. Sometimes it works on the second or third try! Frustrating!!! What is it doing to the shift assembly? Have called local dealer they will diagnose and repair at my cost! In the neighborhood of $250.00 for diagnostic, which will be applied to the total repair costs. No idea what that bill will be. General Motors just advises if it needs repair save my receipts in the event of recall for reimbursement. The car only has 21,600 miles!! I have seen other complaints on line and there are videos on You Tube on how to repair this issue, obviously I'm not the only one this is happening to. The gear shift boot and console have to be removed to repair. If the above actions do not work, how do you shut the ignition off??? Just let the car run until it's out of gas??? Not what I would classify as safe! General Motors should be taking steps to rectify this problem immediately but since they have not had "enough" complaints to warrant investigating further they are sitting idly by! HELP!

NHTSA complaint #11746904 — an unverified report by a vehicle owner.

West Chester, OH

ENGINE

This is a know issue on 2021 models. The exhaust bracket is breaking away from the muffler/catalytic converter. The weld is breaking causing the exhaust to break away and both pipes must be replaced resulting in a 1500 repair. Why if it bad in later years is there no maintenance bulletin or mandatory fix for the 2020 models? It was repaired and fixed by McClusky Chevrolet in Cincinnati OH.

NHTSA complaint #11741510 — an unverified report by a vehicle owner.

Sears, MI

ENGINE

Flex pipe for exhaust is broken at 61000 miles rattles and makes noise upon start up and acceleration.doesnt make sense repairs for model years before and after 2020 are being repaired for free

NHTSA complaint #11741202 — an unverified report by a vehicle owner.

Colorado Springs, CO

STEERING

While driving the stereo went off, the ac, the car stopped in middle of the road and I lost all electrical. I tried turning back on and the emergency brake light was on and the dash said "Steering Assist is Reduced, Drive with Care.” I was able to put it in neutral and get it out of the way. Battery is good Fuses were all checked 350 replaced Car isn’t starting or Turing over, but some of the lights have turned on.

NHTSA complaint #11740496 — an unverified report by a vehicle owner.

Colorado Springs, CO

UNKNOWN OR OTHER

While driving the stereo went off, the ac, the car stopped in middle of the road and I lost all electrical. I tried turning back on and the emergency brake light was on and the dash said "Steering Assist is Reduced, Drive with Care.” I was able to put it in neutral and get it out of the way. Battery is good Fuses were all checked 350 replaced Car isn’t starting or Turing over, but some of the lights have turned on.

NHTSA complaint #11740496 — an unverified report by a vehicle owner.

Colorado Springs, CO

ELECTRICAL SYSTEM

While driving the stereo went off, the ac, the car stopped in middle of the road and I lost all electrical. I tried turning back on and the emergency brake light was on and the dash said "Steering Assist is Reduced, Drive with Care.” I was able to put it in neutral and get it out of the way. Battery is good Fuses were all checked 350 replaced Car isn’t starting or Turing over, but some of the lights have turned on.

NHTSA complaint #11740496 — an unverified report by a vehicle owner.

Mesa, AZ

ELECTRICAL SYSTEM

Brakes have screeching noise Transmission jumps when changing gear The shift to park is so constant can not even go out because it takes more than 20 to 30 tries for it to accept park and turn Vehicle off! I have taken it to the dealer for the concern stated no recall or warranty At this point I am afraid to even leave it in shift to park and walk to the store and it gets stolen or leaves me stranded with my children

NHTSA complaint #11738401 — an unverified report by a vehicle owner.

Mesa, AZ

ENGINE

Brakes have screeching noise Transmission jumps when changing gear The shift to park is so constant can not even go out because it takes more than 20 to 30 tries for it to accept park and turn Vehicle off! I have taken it to the dealer for the concern stated no recall or warranty At this point I am afraid to even leave it in shift to park and walk to the store and it gets stolen or leaves me stranded with my children

NHTSA complaint #11738401 — an unverified report by a vehicle owner.

Mesa, AZ

SERVICE BRAKES

Brakes have screeching noise Transmission jumps when changing gear The shift to park is so constant can not even go out because it takes more than 20 to 30 tries for it to accept park and turn Vehicle off! I have taken it to the dealer for the concern stated no recall or warranty At this point I am afraid to even leave it in shift to park and walk to the store and it gets stolen or leaves me stranded with my children

NHTSA complaint #11738401 — an unverified report by a vehicle owner.

Hanover Township, PA

POWER TRAIN

2020 Chevrolet Traverse started to shudder and hard shift between 25 to 30 miles per hour. Vehicle only has 64,925 miles on it (4,925 miles above warranty). Vehicle was taken to garage and told the torque converter along with valve body was needed to be replaced. The torque converter malfunctioned right after warranty expired due to mileage and could have left my family stranded on the side of the road. The components have been inspected by Chevrolet manufacturer and they deemed they needed to be replaced and replaced them. No lights or anything came on the only sign was the shudder and hard shift which if not taken in immediately could put the owner past the warranty mileage. Vehicle was purchased brand new and routine maintenance conducted.

NHTSA complaint #11737232 — an unverified report by a vehicle owner.

Sussex, WI

POWER TRAIN

I have 37,000 miles and have taken it to a Chevrolet dealer for all suggested routine maintenance. It started shuddering so I took in to dealer. They said known issue and may need a new torque converter which would cost approximately $8500. They suggested I try changing the transmission fluid even though suggested at 45,000 miles. They said to drive 200 miles and see if it goes away. I haven't yet put 200 miles but am very concerned there is a bigger issue with the Traverses out there and afraid this is a band-aid and feel a recall may be inevitable. Just wanted to share with you.

NHTSA complaint #11737438 — an unverified report by a vehicle owner.

Atlanta, MI

ENGINE

We have had multiple issues with the exhaust system and the brackets that hold the catalytic converter in place. The catalytic converters have been replaced two times in the last 3 years with them currently needing to be replaced AGAIN. This is supposed to be our family car and it is in no way reliable. Not when we have to take it in every couple thousand miles on it to have the exhaust system repaired. We have had it into the dealership multiple times to confirm the problems.

NHTSA complaint #11735128 — an unverified report by a vehicle owner.

Leesburg, GA

ENGINE

Bracket fell off of the exhaust pipe on my 2020 Chevrolet Traverse LT, which in turn cracked the exhaust pipe, making my car create this loud noise every time the car was accelerating.

NHTSA complaint #11733316 — an unverified report by a vehicle owner.

at 68,000 miles Wheatley Heights, NY

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, the exhaust system made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where it was determined that the front clamp on the exhaust system was loose. The dealer tightened the clamp; however, the failure persisted. The contact related the failure to TSB Number: PIP5681A (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

NHTSA complaint #11730238 — an unverified report by a vehicle owner.