166 of the
7,917 complaints filed about the Chevrolet Traverse
are about the seat belts —
2% of everything owners reported.
The worst model year for it is 2010.
There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.
NHTSA complaint #11751031 — an unverified report by a vehicle owner.
Vehicle: 2020 Chevrolet Traverse VIN: [XXX] Mileage: 50,100 miles Ownership: Original owner The driver’s seat belt intermittently fails to latch. This is a primary safety restraint system, federally required, and critical for occupant protection. The failure occurs randomly and cannot be reliably duplicated. The dealer inspected the seat belt buckle and confirmed no debris or obstruction. The dealer was unable to duplicate the issue during their inspection. Video documentation from the owner of the intermittent failure is available. This appears to be a premature mechanical failure of a safety-critical component. The vehicle is only 50,100 miles and properly maintained. Failure of the driver’s seat belt could prevent proper restraint in an accident, creating a serious safety risk. There are no open recalls related to this issue, and the vehicle is out of warranty. I contacted the manufacturer about goodwill assistance for repair. They confirmed that, since there are no open recalls, the issue cannot be duplicated, and the vehicle is out of warranty, they will not provide reimbursement or cost assistance. The driver’s seat belt should not fail during the expected life of the vehicle. At 50,100 miles on a 2020 Traverse, this appears to be a premature mechanical failure of a safety-critical component. I am submitting this complaint to document this issue for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11717271 — an unverified report by a vehicle owner.
I went to pull seat belt across me and the whole belt including the box that is attached by a wire cable came with it. It's no longer attached to the floor. I didn't have any signs that it was lose or anything it just broke when I got into my seat getting ready to leave my home.
NHTSA complaint #11711915 — an unverified report by a vehicle owner.
I purchased a 2019 Chevy Traverse brand new off the lot as single owner and kept up with maintenance. The transmission just went out while I was on the highway and abruptly begin reducing speed and I was unable to accelerate. This was dangerous as no warning lights came on prior to this happening to warn that there were any engine issues. This could have caused an accident on the highway due to me not having control to accelerate and vehicle de-accelerated without warning. Also the passenger seat belt stop working and would not click. There was a Shift to Park warning that kept coming up on the car about 1.5 years ago that should be a recall as the car would not go off when turned off. The radio and lights in the vehicle would continue to run while the engine was off. I am concerned about all of the issue with this car that makes me question the quality and build of this vehicle. The first 4 years this vehicle was great and then all of a sudden it begin to breakdown in parts. The dealership confirmed all of these things and I asked if warranties were on these items and it was not.
NHTSA complaint #11697463 — an unverified report by a vehicle owner.
Name: [XXX] •Address: [XXX] •Phone: [XXX] •Email: [XXX] Date of Incident: October 7, 2025 Description of Problem: While driving our 2025 Chevrolet Traverse on October 7, 2025, our son was sitting in the third-row seat and somehow managed to buckle two seatbelts at once—one from the right side and one from the left—crossing them over his chest and neck. Once both belts were latched, they locked in place. When we tried to loosen one side, the opposite side only tightened further, causing him to be choked. We tried multiple ways to release the seatbelts, but the locking mechanism prevented any movement. Several adults tried to help, but no one could free him. We ultimately had to cut one of the seatbelts to safely release him. He was left with visible red marks on his neck, and the incident caused significant fear and distress. The seatbelts were crisscrossed, which explains why attempting to loosen one side made the other side tighten. This appears to be a dangerous design issue, as there was no safe or quick way to release the belts in this situation. We are deeply concerned that this design could pose a serious strangulation hazard to children or other passengers in the future. Attachments: •Photos showing the crisscrossed seatbelts •Photos showing the red marks on the neck after the incident We request that NHTSA review this complaint to determine if this is a vehicle safety defect and take any appropriate action to prevent similar incidents from occurring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11695589 — an unverified report by a vehicle owner.
The contact owns a 2018 Chevrolet Traverse. The contact stated that while attempting to use the second-row middle seat buckle, the contact became aware that the buckle was inoperable. The contact stated that the failure was related to Customer Satisfaction Program: N192223110-01. There were no warning lights illuminated. The local dealer was contacted, and the vehicle was diagnosed, and it was determined that the buckle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no coverage on the vehicle and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
NHTSA complaint #11673328 — an unverified report by a vehicle owner.
Regarding the vehicle's functionality, the horn activated unexpectedly on or around May 2, 2025, sounding continuously for approximately 10-15 minutes while the vehicle was occupied. Subsequently, the horn has ceased to function. Furthermore, on or around May 10, 2025, the powertrain system indicator illuminated, leading to a diagnosis on May 18th that identified code P0455, indicating an EVAP system leak. Concurrently, the driver's side seat belt buckle has exhibited a tendency to detach and fall between the seat components, failing to remain in its intended position.
NHTSA complaint #11671342 — an unverified report by a vehicle owner.
Veh continues to display service stabilitrak when coming out of auto stop at a light or stop. Service restraint likely keeps coming on unable to buckle seat belts sometime seat get stuck when moving forward or backwards on driver side Shift to park light keeps coming on Service parking break is coming in as well for no apparent reason
NHTSA complaint #11643739 — an unverified report by a vehicle owner.
On this 3 row SUV, the middle row has a bench seat vs captain seats in some models. In order to let passengers in the 3rd row, you must lean the middle row end seats up. When doing this from the left side of the vehicle, the middle seat in the middle row's seatbelt buckle falls back a little. So then when you lean the seat back after leaning it forward to let passengers in the 3rd row, the buckle gets caught up and over time, internal mechanisms inside the buckle break to where you can not fasten the seatbelt into the buckle any more. This happened while we were in a trip and had no choice but to ride back home with one passenger who didn't have a seatbelt to wear.
NHTSA complaint #11641567 — an unverified report by a vehicle owner.
1 year after buying my car two of my seat belts stop working one was the back driver side the clip doesn't stay in sometimes and then the middle seat and middle belt got stick in the seat and I wasn't able to pull it out to use it. I bought my car in Dec of 2020 and in October of 2024 my whole transmission went out which I never had any problems before not even a warning sign, I took it to a mechanic since it was only driving in first gear and they said it might be from the inside of the transmission when it was made they solenoids are bad.
NHTSA complaint #11636706 — an unverified report by a vehicle owner.
My front passenger seat belt has started to not latch. I have to push the button and insert the seatbelt in order for it to latch. Sometimes it will release on it’s own.
NHTSA complaint #11631717 — an unverified report by a vehicle owner.
The contact owns a 2024 Chevrolet Traverse. The contact stated that while operating the vehicle with a front seat passenger with the front seat passenger’s seat belt latched, the “Fasten Front Passenger Seat Belt" message was displayed. The vehicle was taken to the local dealer who serviced the vehicle but after retrieving the vehicle, the failure immediately reoccurred. No further information was available. The manufacturer was not yet contacted. The failure mileage was 3.
NHTSA complaint #11608159 — an unverified report by a vehicle owner.
1)The air conditioning unit line has caused a leak. It was determined this line needs to be replaced by an independent service center. This a/c line is located from under the front of the hood all the way to the rear of vehicle. This line constantly rubs and there is friction with other lines/hoses (power steering), and other components under the hood. No rubbing should occur. The rubbing and friction cause holes to form causing not only for it to leak out but also potentially leak on other components under the hood which could cause other issues such as breakdown of the vehicle or fire. It has affected us not only by not providing a/c under extreme heat, but also has caused hissing sounds and for white smoke vapors that has omitted from the vents inside the vehicle. It has also caused us to breathe in the vapors which are toxic. There was cold a/c felt through the vents and we were not aware of any issues until now (7/19/2024). This is a very costly repair, over $1500 and up for the average consumer to pay out. 2)Park assist & sound that are unable to hear & works intermittently. The radio display & speakers work intermittently. The park assist is connected to the speakers. When the speakers and radio/radio display do not work properly; it causes the park assist to not function correctly when backing up. This is a safety issue due to blind spots and areas one cannot see and depending on the park assist to aide them; something can get hit or run over. There is an issue with Engine fuse box wiring & terminals GM knows of. 3)Driver seat belt lap anchor pretentioner. Only special coverage adjustment which states dealers are to inspect & replace. They failed to send out the notice to me. I was told I have to pay the dealership a diagnostic fee to inspect it then fix from there. I shouldn’t have to pay the fee to have it replaced like it states in the documents. Nor worry about safety of seatbelt & components going to fail to protect in the event of a crash.
NHTSA complaint #11603381 — an unverified report by a vehicle owner.