1,052 of the
7,917 complaints filed about the Chevrolet Traverse
are about the airbag system —
13% of everything owners reported.
The worst model year for it is 2017.
Service Air Bag light is on and won’t go off. Car was never in an accident or anything done for this light to be on so I’m a bit confused. Car has been inspected and looked over only issue is the service air bag light on the dash which came on after my battery completely died in my car. I bought a new battery car still drives normal and all is good other then the light still being on which I figured would have went away by now.
NHTSA complaint #11758122 — an unverified report by a vehicle owner.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The contact stated that four local dealers were contacted. The contact was informed that parts were on back order. The manufacturer was not contacted. The contact had not experienced a failure associated with the unrepaired recall repair.
NHTSA complaint #11752464 — an unverified report by a vehicle owner.
THERE is a recall for the year, make and model for driver side airbag, also to do with transmission slipping and both of those I'm currently having issues with on my vehicle but with my vin its not coming up for any of the recalls but I want to request a Investigation on if my vehicle or any other of the same year be added to the recall.
NHTSA complaint #11745215 — an unverified report by a vehicle owner.
Dealership Lead car GMC Utica, verified code B0074 passenger presence sensor/module, found module internally faulty verified power and ground. This puts safety at risk because the passenger side air bags are off because of the faulty sensor. There is TBS on this issue. Dealership confirmed problem. there were no warning messages before failure, it just failed and now service air bags light is on, and passenger air bags are off. Has not been repaired because the want 1259.73 for the part, I believe this should be a recall, as the air bags are off and won't work because of the fault sensor/module.
NHTSA complaint #11744689 — an unverified report by a vehicle owner.
The driver door main window control panel and steering wheel, where the airbags seem to deploy from, have both had to be repaired/recalled parts installed on multiple occasions however the main window control panel still does not work and it started shorting out my battery ultimately locking my keys in the ignition, leaving OnStar as well as my key fob panic alarm unable to be used. After getting the steering wheel recalled airbag part installed at Penske Chevy, I received yet another recall notice saying that despite that install they still feared for my safety driving it, and that they would let me know when a new part was available. However now my battery is completely dead, I have not been m able to work and have been evicted from my home forced to live in my sweltering 2017 Traverse with no AC, No OnStar emergency services, not even a panic alarm to rely on. On top of that I cannot roll the windows all the way up which is a major safety concern considering I'm a single, disabled, [XXX] female living on the streets in my vehicle alone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744489 — an unverified report by a vehicle owner.
The contact owns a 2013 Chevrolet Traverse. The contact stated while she has a passenger with her, she stated her passenger air bag light goes on and off but most of the times states the airbag is off although someone is on the seat, as well as waring on the instrumental panel, that states service air bag. The vehicle was seen by a independent mechanic but could not come to a diagnosis. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 175,000.
NHTSA complaint #11738639 — an unverified report by a vehicle owner.
Driver's side airbag. A car crashed into the driver's side at a 90 degree angle that caused damage starting right behind the driver's door and continued all the way to the rear of the vehicle. The damage was severe enough that the driver's side passenger door, the rear wheel, hub, hub assembly, linkage, lower control arm, and tire, rear fender, the pillar and hingers between the front and rear door, steering gear and linkage. In spite the of violence of the accident, none of the airbags deployed, especially the driver's side airbag which allowed the driver's head to contact the driver's door window.
NHTSA complaint #11731637 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request? My wife and daughter were both involved in a car accident. My wife was driving the speed limit (30-35 mph) when a car traveling in the opposite direction turned left into her lane, cutting her off, and causing a collision of the two vehicles. The front driver side of the Traverse contacted the other driver's passenger side. Upon collision, none of the airbags deployed. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? My wife hit her face on the steering wheel and suffered a fractured nose, excessive bleeding, and head/neck pain. My daughter has bruising on her legs. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and paramedics responded to the scene and a police report was generated. My insurance company is currently assessing the damage, and the vehicle is being held in a lot. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
NHTSA complaint #11731364 — an unverified report by a vehicle owner.
I made an appointment August 2nd, 2024 at Phillips Chevrolet in Frankfort for my airbag recall. They told me they didn’t have the parts, but would call me when they were in. They never did. I made another appointment for April 6th, 2026, almost two years later. I was called again yesterday saying they do not have the parts, but would call me when they were in. How long does it take for recalls to be fixed? What if I was in an accident and the air bags didn’t deploy and my passenger was severely injured or killed? Unacceptable.
NHTSA complaint #11729224 — an unverified report by a vehicle owner.
Chevrolet did not properly repair the vehicle and left it with persistent airbag issues; every time I start the car, a defective airbag indicator appears.
NHTSA complaint #11726031 — an unverified report by a vehicle owner.
There is an open recall on my 2016 Chevrolet Traverse that I have been trying to get resolved for almost 2 years. I finally opened a case with GM (#{XXX]) back on February 15, 2026 in an effort to escalate the repair. I received a call from a GM rep who has been less than helpful telling me the recall was completed in February of 2024 at a dealership in South Carolina. I explained to him that my vehicle is housed in Florida and has never been to South Carolina. It is clear he is not interested in finding a resolution to my issue. He calls once a week to inform me he's working on it and will get back to me next week. This has been going on for a month. My grandchildren are often passengers in this vehicle and I have major concerns for their safety. It should not take 2 years to get this issue resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11723198 — an unverified report by a vehicle owner.
The contact owned a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
NHTSA complaint #11720675 — an unverified report by a vehicle owner.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11715821 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with Capital Chevrolet in Wake Forest NC since Sept of 2024. They keep giving me the runaround and even made an appointment for me this morning after multiple calls to have the recall resolved. I took my 2017 Traverse into the service department and received a call around 12:37 stating the "parts were not in the service center". I was told 2 days ago when the appointment was made that the parts were available to complete the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *Only inspected by Capital Chevrolet In Wake Forest twice (1st time when I took the Traverse in for the wheel recall then again today) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *The only warning lamp was for the wheel recall but not the drivers side airbag. The drivers side airbag component just popped loose around July 2024. I starting calling Capital Chevrolet and finally reached a service advisor call center in Sept 2024 to attempt to schedule an appointment.
NHTSA complaint #11715989 — an unverified report by a vehicle owner.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed that parts were in the warehouse, but no assistance was provided. The contact had not experienced a failure.
NHTSA complaint #11711165 — an unverified report by a vehicle owner.
Side airbags deployed when we slid off the road. No impact not even a scratch or dent on the vehicle. We did not hit anything but only slid sideways off the road. The insurance company inspected the vehicle nothing but the airbags were damaged. No other warnings.
NHTSA complaint #11710876 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2014 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The message "Engine Power Reduced" was displayed. After waiting 20 minutes, the contact was able to restart the vehicle. The vehicle was diagnosed by the contact's friend, and it was determined that the clock spring had failed and needed to be replaced; however, the contact related the failure to NHTSA Campaign Number: 14V614000 (Electrical System), but the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 195,000.
NHTSA complaint #11705834 — an unverified report by a vehicle owner.