FaultScore

FaultScore report

2001 Chrysler 300M problems

Owners have filed 122 complaints about the 2001 Chrysler 300M with NHTSA between 2001 and 2018. The largest single group is the steering. Across this model's run it ranks 5 of 6 worst.

B

FaultScore 38/100

Higher is worse. Measured against the other years of the Chrysler 300M.

How this is worked out

The numbers

122

Complaints

5

Crashes reported

4

Fires reported

5

Injuries reported

67,250 mi

Median mileage at failure

Half of reported failures happened before this

10%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 33 vs 50 Severity 59 vs 50 Early failure 17 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Chrysler 300M. 50 means typical for this model; 100 means roughly double.
Severity — 59
11.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 17
10% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Chrysler 300M

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Chrysler 300M

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 31 25.4%

1 crashes, 1 fires · median 63,700 mi

Median failure at 74,327 miles

Airbags 10 8.2%

1 crashes, 0 fires · median 65,000 mi

Brakes 9 7.4%

1 crashes, 1 fires · median 58,000 mi

Electrical System 9 7.4%

0 crashes, 1 fires · median 83,500 mi

Engine & Cooling 9 7.4%

Median failure at 68,214 miles

Seats 8 6.6%

Median failure at 73,500 miles

Other & Unspecified 6 4.9%
Equipment & Accessories 6 4.9%

Median failure at 60,000 miles

Fuel & Propulsion 5 4.1%

Median failure at 139,225 miles

Suspension 5 4.1%

Median failure at 65,744 miles

Body & Structure 5 4.1%

Median failure at 53,500 miles

Wheels 3 2.5%

Median failure at 88,662 miles

Seat Belts 2 1.6%

1 crashes, 0 fires

Acceleration & Cruise Control 2 1.6%

Median failure at 30,754 miles

Tires 1 0.8%

1 crashes, 1 fires · median 104,000 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rack AND Pinion 11 28.9%
Automatic Transmission 8 21.1%
TIE ROD Assembly 5 13.2%
Engine 4 10.5%
Frontal 4 10.5%
Seat Heater/Cooler 2 5.3%
Rack 2 5.3%
Rotor 2 5.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 1.1%
1,000 – 9,999 miles 3 3.4%
10,000 – 24,999 miles 3 3.4%
25,000 – 49,999 miles 20 22.7%
50,000 – 74,999 miles 22 25.0%
75,000 – 99,999 miles 19 21.6%
100,000 – 149,999 miles 13 14.8%
150,000+ miles 7 8.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2001 peak 6 Jun 2018

NHTSA investigations into the 2001 Chrysler 300M

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE03010 Opened 27 Feb 2003 Closed 2 Sep 2003 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

THROTTLE CONTROL FAILURE

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Recalls on the 2001 Chrysler 300M

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

03V035000

SEATS:FRONT ASSEMBLY:RECLINER

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Risk: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

01V273000

STRUCTURE:FRAME AND MEMBERS

VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."

Risk: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.

00V366000

CHILD SEAT

VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.

Risk: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003035 135,327 units in Canada

Seats And Restraints

On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion. Correction: Dealer will replace the recliner bolts with new shoulder bolt and, for vehicles with power driver seats built through January 2000, the recliner tracks will be realigned and a longer recliner driveshaft will be installed to prevent disengagement.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Riverside, CA Fire

ELECTRICAL SYSTEM

TL-THE CONTACT OWNS A 2001 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, SHE NOTICED FLAMES AND SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE DRIVER EXITED THE VEHICLE IMMEDIATELY WITHOUT SUSTAINING ANY INJURY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. JS

NHTSA complaint #10534478 — an unverified report by a vehicle owner.

at 104,000 miles Port Charlotte, FL Crash Fire 1 injured

STEERING

DECEMBER 20TH 2008 ACCIDENT OCCURRED. VEHICLE STARTED ON FIRE AND WAS TOTALED ON THE RIGHT PASSENGER SIDE. INNER TIE RODS AND BUSHINGS WERE REPLACED NOT EVEN TWO WEEKS BEFORE ALONG WITH TWO TIRES AND BRAKES. VEHICLE PULLED TO THE LEFT WHILE IN AN INTERSECTION. A TRUCK COMING FROM THE OPPOSITE DIRECTION HIT THE VEHICLE ON THE FRONT LEFT PASSENGER SIDE AND THE HOOD. VEHICLE WAS IN A 180 DEGREE POSITION WITH LITTLE DAMAGE TO THE LEFT SIDE.

NHTSA complaint #10254176 — an unverified report by a vehicle owner.

at 104,000 miles Port Charlotte, FL Crash Fire 1 injured

TIRES

DECEMBER 20TH 2008 ACCIDENT OCCURRED. VEHICLE STARTED ON FIRE AND WAS TOTALED ON THE RIGHT PASSENGER SIDE. INNER TIE RODS AND BUSHINGS WERE REPLACED NOT EVEN TWO WEEKS BEFORE ALONG WITH TWO TIRES AND BRAKES. VEHICLE PULLED TO THE LEFT WHILE IN AN INTERSECTION. A TRUCK COMING FROM THE OPPOSITE DIRECTION HIT THE VEHICLE ON THE FRONT LEFT PASSENGER SIDE AND THE HOOD. VEHICLE WAS IN A 180 DEGREE POSITION WITH LITTLE DAMAGE TO THE LEFT SIDE.

NHTSA complaint #10254176 — an unverified report by a vehicle owner.

at 104,000 miles Port Charlotte, FL Crash Fire 1 injured

SERVICE BRAKES, HYDRAULIC

DECEMBER 20TH 2008 ACCIDENT OCCURRED. VEHICLE STARTED ON FIRE AND WAS TOTALED ON THE RIGHT PASSENGER SIDE. INNER TIE RODS AND BUSHINGS WERE REPLACED NOT EVEN TWO WEEKS BEFORE ALONG WITH TWO TIRES AND BRAKES. VEHICLE PULLED TO THE LEFT WHILE IN AN INTERSECTION. A TRUCK COMING FROM THE OPPOSITE DIRECTION HIT THE VEHICLE ON THE FRONT LEFT PASSENGER SIDE AND THE HOOD. VEHICLE WAS IN A 180 DEGREE POSITION WITH LITTLE DAMAGE TO THE LEFT SIDE.

NHTSA complaint #10254176 — an unverified report by a vehicle owner.

Rockford, IL Crash 1 injured

SEAT BELTS:REAR/OTHER

ON 12/17/07 I WAS IN THE BACK SEAT OF A 2001 CHYRSLER 300M THAT WAS INVOLVED IN AN AUTO ACCIDENT. WE SLIPPED ON ICE AND HIT A TREE AT APPX. 50 MILES AN HOUR, MY LAP BELT HELD MY BACK WHILE MY SHOULDER HARNESS DID NOT. I WAS SITTING BEHIND THE PASSENGER. THE CRASH CAUSED ME TO HAVE BROKEN RIBS, A BROKEN BACK AND INTERNAL INJURIES ALONG WITH BROKEN FACE BONES FROM HITTING THE SEAT IN FRONT OF ME. THE CAR WAS TOTALED. IS THERE ANY DEFECT THAT I SHOULD BE AWARE OF THAT WOULD CAUSE THE SEAT BELT NOT TO LOCK UP OR THE CAR TO LOOSE SUCH CONTROL ON THE ICE?

NHTSA complaint #10216343 — an unverified report by a vehicle owner.

Howell, MI Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING AT 40 MPH THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION AND NONE OF THE FRONT AIR BAGS DEPLOYED. THE COST OF DAMAGES TO THE VEHICLE IS ABOUT 7-8 THOUSAND DOLLARS. CONTACTED DEALER. *MR THE CONSUMER STATES THAT THE DRIVER WAS TURNING IN FRONT OF HIM WHILE THE CONSUMER WAS ENTERING AN INTERSECTION WITH A GREEN LIGHT. THE CONSUMER HIT THE OTHER VEHICLE AT ABOUT 40 MPH. NEITHER FRONT AIR BAG INFLATED, EVEN THOUGH THE VEHICLE WAS IMPACTED IN THE FRONT. THE OTHER DRIVER WAS TAKEN TO THE HOSPITAL. *SCC

NHTSA complaint #8019745 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 82,000 miles Kenosha, WA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. DURING INCLEMENT WEATHER, THE VEHICLE STALLED. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL WHILE DEPRESSING THE ACCELERATOR PEDAL AND TURN THE ENGINE OFF IN ORDER TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER AND HEATING FAILED TO FULLY FUNCTION AND THE INTERIOR LIGHTING WOULD RANDOMLY REMAIN ILLUMINATED WHEN THE VEHICLE WAS OFF AND THE KEY WAS REMOVED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS, BUT INDICATED THAT THE FAILURE MAY BE ELECTRICAL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA complaint #11103955 — an unverified report by a vehicle owner.

at 82,000 miles Kenosha, WA

ENGINE

TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. DURING INCLEMENT WEATHER, THE VEHICLE STALLED. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL WHILE DEPRESSING THE ACCELERATOR PEDAL AND TURN THE ENGINE OFF IN ORDER TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER AND HEATING FAILED TO FULLY FUNCTION AND THE INTERIOR LIGHTING WOULD RANDOMLY REMAIN ILLUMINATED WHEN THE VEHICLE WAS OFF AND THE KEY WAS REMOVED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS, BUT INDICATED THAT THE FAILURE MAY BE ELECTRICAL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA complaint #11103955 — an unverified report by a vehicle owner.

Boston, MA

UNKNOWN OR OTHER

2001 CHRYSLER 300M SMELL OF GAS INSIDE AND OUTSIDE OF CAR AFTER SITTING OVERNIGHT. CHANGED O RINGS AND NO VISABLE LEAKS. BAFFLING MECHANIC..... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11092170 — an unverified report by a vehicle owner.

at 100,000 miles Detroit, MI

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE VENTS INSIDE THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10808219 — an unverified report by a vehicle owner.

at 75,000 miles Corona DEL MAR, CA

AIR BAGS

I HAVE BEEN TRYING TO GET THE AIR BAG RECALL RESOLVED ON MY CAR. I CHECKED IN SEPTEMBER AND AGAIN OCTOBER 16 AND TOLD THAT THEY DO NOT HAVE REPLACEMENT PARTS. WHEN I GO ON THE CHRYSLER WEB SITE FOR RECALL INFORMATION, IT SAYS THAT PARTS ARE AVAILABLE. I FEEL THAT CHRYSLER, OR THE DEALER, ARE NOT GIVING ME TOP PRIORITY. IN THE MEAN TIME, I AM AT RISK. I CHECKED THIS OUT AGAIN TODAY WITH THE SAME RESULT.

NHTSA complaint #10783821 — an unverified report by a vehicle owner.

at 164,000 miles Davenport, IA

AIR BAGS

MY SON WAS DRIVING TO COLLEGE ON THE INTERSTATE AND BOTH THE DRIVER AND PASSENGER FRONT AIR BAGS DEPLOYED. HE DID NOT HAVE AN ACCIDENT, HIT AN ANIMAL OR HIT A POTHOLE. THERE WAS NO DAMAGE TO THE VEHICLE OTHER THAN THE AIRBAGS DEPLOYING. MY SON WAS NOT INJURED, HE WAS STILL ABLE TO SEE THE ROAD AND PULLED OVER TO THE SHOULDER AND CALLED ME TO INFORM ME WHAT HAPPENED AND ASK WHAT TO DO. AS HE WAS CLOSE TO HIS COLLEGE I TOLD HIM TO BE CAREFUL BUT CONTINUE ON TO SCHOOL, I WOULD CALL HIS UNCLE WHO IS A MECHANIC AND THEN LET HIM KNOW WHAT TO DO AFTER HIS CLASS WAS OVER. I CALLED THE INSURANCE COMPANY AND MY BROTHER. MY BROTHER SAID TO HAVE HIM DRIVE IT TO HIS SHOP SO HE COULD LOOK AT IT. THE INSURANCE COMPANY STARTED A CLAIM. THE INSURANCE COMPANY HAS INVESTIGATED AND DOES NOT BELIEVE IT WILL BE COVERED AS THERE WAS NOT A COLLISION OF ANY KIND AND THE AIRBAGS DEPLOYING FOR NO REASON IS NOT COVERED UNDER MY COMPREHENSIVE INSURANCE. MY BROTHER RAN A DIAGNOSTIC AND THESE ARE THE CODES THAT CAME UP: ACTIVE - "DRIVER SQUIB" AND "PASSENGER SQUIB", STORED - "ORC ACCELEROMETER", "DRIVER SQUIB #1 CIRCUIT OPEN", "PASSENGER SQUIB #1 CIRCUIT OPEN" AND "DRIVER SQUIB #1 SHORT TO GROUND". THERE WAS OBVIOUSLY A MALFUNCTION SOMEWHERE WITHIN THE AIRBAG SYSTEM. ANY ASSISTANCE WITH THIS ISSUE WOULD BE GREATLY APPRECIATED. THANK YOU.

NHTSA complaint #10766685 — an unverified report by a vehicle owner.

at 135,450 miles Santee, CA

FUEL/PROPULSION SYSTEM

VERY VERY STRONG GAS SMELL WHILE DRIVING CANNOT FIND LEAK AFRAID OF FIRE FOUND SUGGESTIONS ON FORUM ON LINE SAYS NEAR DRIVER SIDE EXACTLY WHERE IT SMELLS. STILL SMELLS 35 MIN AFTER DRIVING.

NHTSA complaint #10705158 — an unverified report by a vehicle owner.

at 60,000 miles Chicago, IL

AIR BAGS

TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #10662971 — an unverified report by a vehicle owner.

at 17,508 miles Rome, NY

POWER TRAIN

WHILE DRIVING THE VEHICLE AT 30 MPH, I GOT A CHECK ENGINE LIGHT. THE VEHICLE TRANSMISSION WOULD NOT SHIFT TO THE NEXT HIGHER GEAR DURING ACCELERATION. NOTE: THIS WAS ALSO EVIDENT BY AN INCREASE OF ENGINE RPM'S ON THE TACHOMETER. THIS VEHICLE WAS PURCHASED NEW BY MYSELF IN 2001. IT HAS ONLY 17,508 MILES ON IT!. CHECKING OF THE ENGINE FAULT LIGHT REVEALED A P0601 TROUBLE CODEI. THIS IS AN INTERNAL FAULT IN THE POWERTRAIN CONTROL MODULE (PCM). I HAVE SEEN SIMILAR PROBLEMS NOTED BY OTHER 2001 CHRYSLER 300 M OWNERS, UPON CONDUCTING A SEARCH ON THE COMPUTER. SINCE THIS APPEARS TO BE A COMMON PROBLEM FOR THIS VEHICLE, I WOULD LIKE TO KNOW WHY THERE HAVE NOT BEEN ANY RECALLS!

NHTSA complaint #10627525 — an unverified report by a vehicle owner.

at 17,508 miles Rome, NY

VEHICLE SPEED CONTROL

WHILE DRIVING THE VEHICLE AT 30 MPH, I GOT A CHECK ENGINE LIGHT. THE VEHICLE TRANSMISSION WOULD NOT SHIFT TO THE NEXT HIGHER GEAR DURING ACCELERATION. NOTE: THIS WAS ALSO EVIDENT BY AN INCREASE OF ENGINE RPM'S ON THE TACHOMETER. THIS VEHICLE WAS PURCHASED NEW BY MYSELF IN 2001. IT HAS ONLY 17,508 MILES ON IT!. CHECKING OF THE ENGINE FAULT LIGHT REVEALED A P0601 TROUBLE CODEI. THIS IS AN INTERNAL FAULT IN THE POWERTRAIN CONTROL MODULE (PCM). I HAVE SEEN SIMILAR PROBLEMS NOTED BY OTHER 2001 CHRYSLER 300 M OWNERS, UPON CONDUCTING A SEARCH ON THE COMPUTER. SINCE THIS APPEARS TO BE A COMMON PROBLEM FOR THIS VEHICLE, I WOULD LIKE TO KNOW WHY THERE HAVE NOT BEEN ANY RECALLS!

NHTSA complaint #10627525 — an unverified report by a vehicle owner.

at 155,005 miles Salinas, CA

STEERING

OCT 2013 FIVE MONTHS AFTER I JUST HAD MY CAR FIXED . AS I WAS DRIVING THROUGH THE GREEN LIGHT I HEARD A NOISE LIKE GRINDING MY CAR STOPPED I COULD NOT GO FORWARD OR BACKWARD, I WAS STOPPED IN THE FAR RIGHT LANE OF A THREE LANE STREET I HAD TO PUT ON MY FLASHERS. I COULD NOT BE MOVE ONLY BY A TOW TRUCK. I HAD JUST HAD TIRE RODS CHANGED IN MAY 2013 AND RACK N PINION FIXED IN MAY WHICH THAT BROKE AS I WAS BACKING OUT OF A PARKING SPOT HAD TO BE TOWED. AS I WAS TAKING THE CAR TO THE DEALERSHIP THAT HAD FIXED IT. TOW TRUCK DRIVER NOTICED TIRE ROD BRACKET HAD BROKE AS HE WAS PUTTING CAR DOWN INTO PARKING AREA. SO WHAT I PAID TO GET FIX WAS BROKE AGAIN PART COULD HAVE BEEN DEFECTED TIRE ROD BRACKET. WITH MY FAMILY I COULD HAVE BEEN HURT IF I HAD BEEN ON THE FREEWAY.

NHTSA complaint #10551990 — an unverified report by a vehicle owner.

at 155,005 miles Salinas, CA

SUSPENSION

OCT 2013 FIVE MONTHS AFTER I JUST HAD MY CAR FIXED . AS I WAS DRIVING THROUGH THE GREEN LIGHT I HEARD A NOISE LIKE GRINDING MY CAR STOPPED I COULD NOT GO FORWARD OR BACKWARD, I WAS STOPPED IN THE FAR RIGHT LANE OF A THREE LANE STREET I HAD TO PUT ON MY FLASHERS. I COULD NOT BE MOVE ONLY BY A TOW TRUCK. I HAD JUST HAD TIRE RODS CHANGED IN MAY 2013 AND RACK N PINION FIXED IN MAY WHICH THAT BROKE AS I WAS BACKING OUT OF A PARKING SPOT HAD TO BE TOWED. AS I WAS TAKING THE CAR TO THE DEALERSHIP THAT HAD FIXED IT. TOW TRUCK DRIVER NOTICED TIRE ROD BRACKET HAD BROKE AS HE WAS PUTTING CAR DOWN INTO PARKING AREA. SO WHAT I PAID TO GET FIX WAS BROKE AGAIN PART COULD HAVE BEEN DEFECTED TIRE ROD BRACKET. WITH MY FAMILY I COULD HAVE BEEN HURT IF I HAD BEEN ON THE FREEWAY.

NHTSA complaint #10551990 — an unverified report by a vehicle owner.

Riverside, CA Fire

ELECTRICAL SYSTEM

TL-THE CONTACT OWNS A 2001 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, SHE NOTICED FLAMES AND SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE DRIVER EXITED THE VEHICLE IMMEDIATELY WITHOUT SUSTAINING ANY INJURY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. JS

NHTSA complaint #10534478 — an unverified report by a vehicle owner.

at 150,000 miles Killeen, TX

STRUCTURE:BODY

I BOUGHT THE CAR FROM A DEALERSHIP THAT WAS AWARE OF ITS ENGINE PROBLEM AND DID NOT NOTIFY ME OR MAKE ME AWARE BEFORE THEY HAD THE ENHANCING PAPERWORK READY FOR ME TO SIGN A BINDING AGREEMENT ON A CAR THEY HAD ME BELIEVING WAS MECHANICALLY SOUND/.

NHTSA complaint #10522453 — an unverified report by a vehicle owner.

at 150,000 miles Killeen, TX

ENGINE

I BOUGHT THE CAR FROM A DEALERSHIP THAT WAS AWARE OF ITS ENGINE PROBLEM AND DID NOT NOTIFY ME OR MAKE ME AWARE BEFORE THEY HAD THE ENHANCING PAPERWORK READY FOR ME TO SIGN A BINDING AGREEMENT ON A CAR THEY HAD ME BELIEVING WAS MECHANICALLY SOUND/.

NHTSA complaint #10522453 — an unverified report by a vehicle owner.

at 150,000 miles Killeen, TX

FUEL/PROPULSION SYSTEM

I BOUGHT THE CAR FROM A DEALERSHIP THAT WAS AWARE OF ITS ENGINE PROBLEM AND DID NOT NOTIFY ME OR MAKE ME AWARE BEFORE THEY HAD THE ENHANCING PAPERWORK READY FOR ME TO SIGN A BINDING AGREEMENT ON A CAR THEY HAD ME BELIEVING WAS MECHANICALLY SOUND/.

NHTSA complaint #10522453 — an unverified report by a vehicle owner.

at 137,000 miles Salinas, CA

STEERING

BACKING OUT OF A PARKING STALL I HEARD SOMETHING POP THEN I COULDN'T TURN LEFT OR RIGHT I COULD ONLY GO UP OR BACK SO I WAS STUCK IN THE MIDDLE OF THE PARKING LOT HAD T O GET TOWED STEERING WHEEL JUST KEPT TURNING.

NHTSA complaint #10498307 — an unverified report by a vehicle owner.

Oakland, CA

WHEELS

WHILE DRIVING, I EXPERIENCED VIOLENT SHAKING WHICH DIDN'T CORRECT UNTIL I REDUCED MY SPEED TO ABOUT 50MPH. THE ISSUE PERSISTED WHENEVER I DROVE THE HIGHWAY, NO MATTER THE CONDITION OF THE ROAD OVER A WEEK'S TIME.

NHTSA complaint #10477339 — an unverified report by a vehicle owner.

Oakland, CA

STEERING

WHILE DRIVING, I EXPERIENCED VIOLENT SHAKING WHICH DIDN'T CORRECT UNTIL I REDUCED MY SPEED TO ABOUT 50MPH. THE ISSUE PERSISTED WHENEVER I DROVE THE HIGHWAY, NO MATTER THE CONDITION OF THE ROAD OVER A WEEK'S TIME.

NHTSA complaint #10477339 — an unverified report by a vehicle owner.

Oakland, CA

SUSPENSION

WHILE DRIVING, I EXPERIENCED VIOLENT SHAKING WHICH DIDN'T CORRECT UNTIL I REDUCED MY SPEED TO ABOUT 50MPH. THE ISSUE PERSISTED WHENEVER I DROVE THE HIGHWAY, NO MATTER THE CONDITION OF THE ROAD OVER A WEEK'S TIME.

NHTSA complaint #10477339 — an unverified report by a vehicle owner.

Warwick, RI

SERVICE BRAKES, HYDRAULIC

I HAVE HAD A BRAKE PROBLEM WITH THIS VEHICLE SINCE IT WAS PURCHASED NEW. IT WENT BACK TO THE DEALER MANY TIMES AND THE ROTORS AND PADS WERE REPLACED. IT REALLY NEVER CORRECTED THE PROBLEM OF A VIBRATION IN THE PEDAL WHEN BRAKE APPLIED AT ANY SPEED BUT VERY NOTICEABLE AT SPEED OVER 40 MPH. ALSO THE BRAKE SEEMED TO FADE. I NEVER GOT SATISFACTION IN CAUSE OR REPAIR. AFTER VEHICLE WAS OUT OF WARRANTY I HAD THE ROTORS REPLACED WITH SLOTTED ROTORS AND BARE PADS ON ALL BRAKES. IT SEEMED TO BE BETTER BUT NEVER PERFECT. NOW THE BRAKE PEDAL IS SOFT AND GOES TO THE FLOOR. I HAD THE SYSTEM CHECKED FOR LEAKS AND AIR AND ALSO HAD THE MASTER CYLINDER REPLACED IN HOPE AGAINST HOPE THAT IT WOULD BE SOMETHING SIMPLE. STILL NO BRAKES. THIS VEHICLE ONLY HAS 50K MILES ON IT AND IS WELL MAINTAINED.

NHTSA complaint #10445185 — an unverified report by a vehicle owner.

at 47,000 miles Hightstown, NJ

STEERING

TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT WITHOUT INTENT. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN MOTION AND WOULD ALSO PULL TO THE RIGHT SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE POWER STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA complaint #10432864 — an unverified report by a vehicle owner.

Albert LEA, MN

STEERING

2001 300M LOSS OF POWER STEERING AT IDLE. EXTEMELY NOISY PUMP. HAVE REPLACED PUMP 3 TIMES. DEALER CLAIMS NO REPORTS OF COMMON PROBLEMS. HAVE BEEN TOLD BY SEVERAL MACHANICS MAY BE RACK AND PINION.

NHTSA complaint #10397007 — an unverified report by a vehicle owner.

Albert LEA, MN

EQUIPMENT

2001 300M LOSS OF POWER STEERING AT IDLE. EXTEMELY NOISY PUMP. HAVE REPLACED PUMP 3 TIMES. DEALER CLAIMS NO REPORTS OF COMMON PROBLEMS. HAVE BEEN TOLD BY SEVERAL MACHANICS MAY BE RACK AND PINION.

NHTSA complaint #10397007 — an unverified report by a vehicle owner.

at 100,000 miles Smyrna, DE

POWER TRAIN:AUTOMATIC TRANSMISSION

TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. THE CONTACT WAS DECELERATING FROM 30 MPH WHEN THE VEHICLE INDEPENDENTLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED WITHIN SIX MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA complaint #10384532 — an unverified report by a vehicle owner.