FaultScore

1999 Chrysler Concorde headlight problems

13 of the 422 complaints about the 1999 Chrysler Concorde are about the lighting — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 73,000 miles.

B

13

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Headlights 5 38.5%
Exterior Lighting 3 23.1%
Interior Lighting 2 15.4%
Concealment Devices 2 15.4%
Tail Lights 1 7.7%

Lights across every Chrysler Concorde year

1993 13 21.7%
1994 22 36.7%
1998 12 20.0%
1999 13 21.7%

What owners said

Filed with NHTSA, in their own words.

at 208,012 miles Mentone, CA Crash

EXTERIOR LIGHTING

I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10544482 — an unverified report by a vehicle owner.

Conway, SC

INTERIOR LIGHTING

TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HANDLE BROKE; AS A RESULT SHE WAS UNABLE TO UNLOCK THE DOORS IN ORDER TO EXIT THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC LOCKS AND INTERIOR LIGHTS WOULD TURN ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECIDED TO GLUE THE HANDLE BACK ON AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIRED THE PROBLEM SINCE THE HANDLE CAME OFF COMPLETELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 85,000.

NHTSA complaint #10435478 — an unverified report by a vehicle owner.

at 83,000 miles Burlington, NJ

EXTERIOR LIGHTING:HEADLIGHTS

TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED, VIBRATED, AND THEN SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO A MECHANIC. THE MECHANIC STATED THAT THE ENGINE CAUSED THE FAILURE. AS OF DECEMBER 10, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 83,000. UPDATED 3/11/08 *CN THE CONSUMER STATED WHILE DRIVING THE HEADLIGHTS BLINK WITHIN THE FIRST 5-10MINS AND THE DEALER WILL NOT FIX THE DEFECT WHICH THE CONSUMER WAS INFORMED THE COMPUTER WAS THE PROBLEM. UPDATED 03/11/08

NHTSA complaint #10211309 — an unverified report by a vehicle owner.

at 77,000 miles Mentor, OH

EXTERIOR LIGHTING:TAIL LIGHTS

DT*: THE CONTACT STATED THE DRIVER'S SEAT WAS FRACTURED. A NHTSA RECALL, # 03V035000 WAS PERFORMED ON THE VEHICLE CONCERNING, SEATS: FRONT ASSEMBLY: RECLINER ON 9-23-03 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. 08/29/06 THE RIGHT REAR STOP LAMP BLUB HAD TO BE REPLACED AND BOTH FRONT WIPER BLADES WERE REPLACED.

NHTSA complaint #10165041 — an unverified report by a vehicle owner.

at 30,500 miles Rock Island, IL

EXTERIOR LIGHTING:HEADLIGHTS

DT*: THE CONTACT STATED THE SEALS FOR THE HEADLIGHTS CRACKED AND THE HEADLIGHTS ARE ON THE VERGE OF DETACHING. THE DEALERSHIP DETERMINED THE ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED.

NHTSA complaint #10157120 — an unverified report by a vehicle owner.

at 70,000 miles Philadelphia, PA

EXTERIOR LIGHTING

DT*: THE CONSUMER STATED THE BRAKE PEDAL MUST BE PRESSED DOWN TOO FAR TO STOP THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND MULTIPLE INDEPENDENT REPAIR SHOPS, BUT THERE WAS NO REPAIR AVAILABLE. THE MANUFACTURER DETERMINED THIS IS HOW THE VEHICLE WAS MADE. ALSO, THE HEADLIGHT GASKET CONTINUOUSLY FALLS OUT BUT NO REPAIR IS AVAILABLE. *JB UPDATED 03/28/06.

NHTSA complaint #10148009 — an unverified report by a vehicle owner.

Cinnatti, OH

EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

DT: THE HEADLIGHTS HAVE A COATING THAT GRADUALLY IS GETTING WORSE. IT'S HARD PLASTIC HEADLIGHT THAT THE SUN HITS, CAUSING IT TO TURN YELLOW AND TO HAVE A THICK TINT OF FILM ON IT. THIS CAN BE HAZARDOUS AT NIGHT. *AK

NHTSA complaint #10134067 — an unverified report by a vehicle owner.

Cinnatti, OH

EXTERIOR LIGHTING:HEADLIGHTS

DT: THE HEADLIGHTS HAVE A COATING THAT GRADUALLY IS GETTING WORSE. IT'S HARD PLASTIC HEADLIGHT THAT THE SUN HITS, CAUSING IT TO TURN YELLOW AND TO HAVE A THICK TINT OF FILM ON IT. THIS CAN BE HAZARDOUS AT NIGHT. *AK

NHTSA complaint #10134067 — an unverified report by a vehicle owner.

Cleveland, OH

EXTERIOR LIGHTING

THE HEADLIGHTS ON MY 1999 CHRYSLER CONCORD HAVE BECOME FOGGY AND DISCOLORED TO THE POINT THAT THE LIGHTS APPEAR DIM IN THE EVENING. THIS APPEARS TO BE SOMEWHAT HAZARDOUS AS VISIBILITY IN NIGHT DRIVING IS NECESSARY. CHRYSLER SAYS THAT THERE IS NO WARRANTY FOR THE HEADLIGHTS. COST TO REPLACE THEM IS PROBABLY IN THE NEIGHBORHOOD OF $700. I HAVE HEARD THIS IS A COMMON PROBLEM. I HAVE HAD MANY PROBLEMS WITH THIS VEHICLE AND I REALIZE I BOUGHT IT USED BUT I FEEL THAT THESE HEADLIGHTS WERE DEFECTIVE FROM THE BEGINNING.

NHTSA complaint #10128987 — an unverified report by a vehicle owner.

Cleveland, OH

EXTERIOR LIGHTING:HEADLIGHTS

THE HEADLIGHTS ON MY 1999 CHRYSLER CONCORD HAVE BECOME FOGGY AND DISCOLORED TO THE POINT THAT THE LIGHTS APPEAR DIM IN THE EVENING. THIS APPEARS TO BE SOMEWHAT HAZARDOUS AS VISIBILITY IN NIGHT DRIVING IS NECESSARY. CHRYSLER SAYS THAT THERE IS NO WARRANTY FOR THE HEADLIGHTS. COST TO REPLACE THEM IS PROBABLY IN THE NEIGHBORHOOD OF $700. I HAVE HEARD THIS IS A COMMON PROBLEM. I HAVE HAD MANY PROBLEMS WITH THIS VEHICLE AND I REALIZE I BOUGHT IT USED BUT I FEEL THAT THESE HEADLIGHTS WERE DEFECTIVE FROM THE BEGINNING.

NHTSA complaint #10128987 — an unverified report by a vehicle owner.

at 76,000 miles Cincinnati, OH

INTERIOR LIGHTING

THE INTERIOR LIGHTS STAYED ON, EVEN AFTER THE VEHICLE WAS TURNED OFF, WHICH DRAINED THE BATTERY. CONSUMER HAD TO REMOVE THE FUSE AS A TEMPORARY FIX FOR THIS PROBLEM. THE CAUSE OF THE FAILURE WAS UNDETERMINED.

NHTSA complaint #10082124 — an unverified report by a vehicle owner.

at 42,580 miles Calhoun, GA

EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

PROBLEMS WITH SPEED SENSORS ON CHRYSLER CONCORDE.*MR THE CONSUMER WAS VERY CONCERNED ABOUT THE SPEED SENSOR PROBLEM, AND FEELS THAT IT SHOULD BE ADDRESSED. TWO INCIDENTS OCCURRED WITH IN A YEAR OF PURCHASING THE VEHICLE. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB THE WINDOW MOTOR FAILED AND THE HEADLIGHT DEVICES FELL OFF.

NHTSA complaint #10037874 — an unverified report by a vehicle owner.

at 27,000 miles Pensacola, FL

EXTERIOR LIGHTING:HEADLIGHTS

SUBJ AUTO 1999 CHRYSLER CONCORDE PLASTIC HEADLIGHT LENS ON BOTH SIDES HAVE DEGRADED ARE BECOMING OPAQUE, THEREBY REDUCING THE EFFECTIVENESS OF THE LIGHTS AT NIGHT.

NHTSA complaint #10056185 — an unverified report by a vehicle owner.

Other 1999 Chrysler Concorde problems

← Full 1999 Chrysler Concorde report