FaultScore report
Owners have filed 95 complaints about the 1989 Chrysler NEW Yorker with NHTSA between 1995 and 2004. The largest single group is the brakes.
95
Complaints
3
Crashes reported
5
Fires reported
3
Injuries reported
1 complaint reports a death.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
0 crashes, 2 fires
Median failure at 61,000 miles
0 crashes, 3 fires
Median failure at 61,000 miles
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
TRANSMISSION DOWNSHIFTING
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Reports where the owner recorded a crash, a fire, an injury or a death.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING 30 MPH A FIRE STARTED IN THE ENGINE COMPARTMENT. LOCAL FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8003732 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE FIRE DUE TO FAILURE OF THE FUEL REGULATOR WHICH LEAKED.
NHTSA complaint #543258 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
ATTEMPTING TO PRIME THE CARBORATOR GAS SPIT BACK ON THE CONSUMER AND HE CAUGHT ON FIRE.
NHTSA complaint #534942 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE CONSUMER EXPERIENCED A PROBLEM WITH ALTERNATOR. WHILE DRIVING NOTICED THAT SMOKE WAS COMING FROM HOOD. PANEL LIGHTS FAILED TO ILLUMINATE TO ALERT THEM OF THE PROBLEM. WHEN THEY PULLED THE VEHICLE OVER, THEY NOTICED THAT IT WAS ON FIRE. THE VEHICLE BURNED UNTIL IN IT WAS PUT OUT BY THE FIRE DEPARTMENT. THEY DIAGNOSED THAT IT WAS DUE TO THE WIRING ASSOCIATED WITH THE ALTERNATOR. THE MANUFACTURER HAS BEEN CONTACTED.
NHTSA complaint #830523 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PROBLEM; THE ABS WARNING LIGHT AND BRAKE WARNING LIGHT CAME ON AND AFTER GOING 2 MILES THERE WAS NO BRAKING ABILITY. THIS CAUSED DRIVER TO REAR END VEHICLE AHEAD. A PUMP WAS REPLACED IN THE ABS IN JAN OF 97. DEALER IS NOT ABLE TO DUPLICATE PROBLEM WITH BRAKES AT THIS TIME. *SLC
NHTSA complaint #816668 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED TWICE, ONCE CAUSING ACCIDENT/INJURY.
NHTSA complaint #506876 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
POWER TRAIN
TRANSMISSION DOWN SHIFTS FROM DRIVE TO LOW AND STAYS IN LOW UNTIL THE CAR IS SHUT OFF
NHTSA complaint #10069542 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TRANSMISSION DOWN SHIFTS FROM DRIVE TO LOW AND STAYS IN LOW UNTIL THE CAR IS SHUT OFF
NHTSA complaint #10069542 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
TRANSMISSION DOWN SHIFTS FROM DRIVE TO LOW AND STAYS IN LOW UNTIL THE CAR IS SHUT OFF
NHTSA complaint #10069542 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
DRIVER TRIED TO BRAKE BUT VEHICLE DID NOT STOP UNTIL A MILE LATER.
NHTSA complaint #842902 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING 30 MPH A FIRE STARTED IN THE ENGINE COMPARTMENT. LOCAL FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8003732 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY BRAKE PEDAL WOULD GO TO FLOOR. DEALER WAS NOTIFIED, AND INFORMED THAT VEHICLE WAS NOT COVERED UNDER A MANUFACTURER'S RECALL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.
NHTSA complaint #899643 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CAR JURKS BAD WHEN STOPPING,NOT SURE IF IF IS BRAKE OR TRANSMISSION PROBLEM.
NHTSA complaint #745230 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #744315 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PUMP ASSEMBLY FAILED WHILE DRIVING WHICH COULD HAVE RESULTED IN CRASH. MANUFACTURER'S UNIT HAS BEEN DISCONTINUED.
NHTSA complaint #878897 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER SEAT BROKE FROM BACK TO BOTTOM ON RIGHT HAND SIDE, CAUSING SEAT TO MOVE. DEALER CLAIMED SEAT NEEDED TO BE REPLACED. CHRYSLER OFFERED TO PAY FOR HALF OF REPAIRS. *AK
NHTSA complaint #860545 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
FRONT POWER TRAIN WILL NOT ACCEPT SNOW CHAINS, SO STATE IN OWNER'S MANUAL. MANUFACTURE CONTACTED. NO REMEDY AVAILABLE AUTHORIZED BY MANUAFACTURER. NOT BEING ABLE TO USE SNOW CHAINS (SNOW TIRES NOT LEGAL) IN MOUNTAINOUS TERRAIN IN SNOW AND ICE CONDITIONS
NHTSA complaint #713203 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 45 MPH WITHOUT PRIOR WARNING, VEHICLE STALLED, AND THERE WAS SOME TYPE OF NOISE. VEHICLE HAS BEEN INTO THE SHOP FIVE TIMES, AND THE DEALER CAN'T DETERMINE THE CAUSE.
NHTSA complaint #849152 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN MAKING A RIGHT TURN THE VEHICLE COMPLETELY SHUTS DOWN, CAUSE UNKNOWN. DEALER CAN NOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. MJS
NHTSA complaint #848690 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE PROBLEMS; THE ABS WARNING LIGHT CAME ON. WHEN THE VEHICLE WAS CHECKED BY THE DEALERSHIP, THERE WAS A PROBLEM FOUND WITH THE ACCUMULATOR. THE ACCUMULATOR HAD TO BE REPLACED FOR THE SECOND TIME. THE FIRST TIME THE ACCUMULATOR WAS REPLACED AT 20,000-30,000 MILES. PLEASE PROVIDE ANY FURTHER INFORMAITON.
NHTSA complaint #848390 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS DRIVING INTO A BANK'S TELLER MACHINE LINE WHEN I NOTICED THAT TWO BRAKE PROBLEM INDICATOR LIGHTS CAME ON THE DASHBOARD. THEN, I NOTICED THAT MY BRAKES ALMOST COMPLETELY FAILED. I HAD TO SHIFT TO NEUTRAL TO STOP THE CAR, WHICH TOOK ALL THE FOOT PRESSURE I COULD MUSTER. IN MARCH, 1999, I TOOK THE CAR INTO CUTTER DODGE WHEN THE BRAKE INDICATOR LIGHT CVMAE ON AND THE BRAKE BECAME MUCH WEAKER. I PAID MORE THAN $431.00 PLUS TAX TO HAVE THE BRAKES REPAIRED THERE, WHICH INCLUDED REPLACING BRAKE ACCUMULATOR ASSEMBLY. NOW, 6 MONTHS LATER, THE BRAKES FAILED MUCH MORE SUDDENLY AND COMPLETELY. I FEEL EXTREMELY LUCKY THAT I WAS 1) ALONE IN THE VEHICLE, AND 2)DRIVING VERY SLOWLY. I WAS ABLE TO "CREEP" THE CAR TO CUTTER DODGE, 735 DILLINHAM BLVD, HONOLULU, HI (808) 842-6333, WHERE IT IS NOW. IF I HAD BEEN DRIVING ON A HIGHWAY OR FREEWAY WITH MY FAMILY IN THE CAR, MANY PEOPLE COULD HAVE BEEN INJURED OR KILLED. TO ME, THIS IS AN EXTREMELY UNSAFE AND DANGEROUS PROBLEM.
NHTSA complaint #711056 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE COIL SPRING WAS RUBBING ONTO THE GROUND, CAUSING TIRE AND TANK TO SEPARATE FROM THE VEHICLE.
NHTSA complaint #843998 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON DRY PAVEMENT THE PEDAL TRAVELED TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #842902 — an unverified report by a vehicle owner.
POWER TRAIN:MANUAL TRANSMISSION
MY VEHICULE WOULD NOT GO FORWARD. WHAT IS THE PROBLEM?
NHTSA complaint #704272 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES EXPERIENCE PROBLEMS.
NHTSA complaint #514932 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN EVER THE HEATER IS ON MOSTLY THE DEFROSTER (BUT ALSO THE FLOOR HEATER) GAS FUMES BLOW IN THROUGH THE VENTS. BUT THIS ONLY HAPPENS WHEN THE HEATER HAS BEEN RUNNING ABOUT FIVE TO TEN MINUTES
NHTSA complaint #703893 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY
NHTSA complaint #703782 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE FIRE DUE TO FAILURE OF THE FUEL REGULATOR WHICH LEAKED.
NHTSA complaint #543258 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
ATTEMPTING TO PRIME THE CARBORATOR GAS SPIT BACK ON THE CONSUMER AND HE CAUGHT ON FIRE.
NHTSA complaint #534942 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE CONSUMER EXPERIENCED A PROBLEM WITH ALTERNATOR. WHILE DRIVING NOTICED THAT SMOKE WAS COMING FROM HOOD. PANEL LIGHTS FAILED TO ILLUMINATE TO ALERT THEM OF THE PROBLEM. WHEN THEY PULLED THE VEHICLE OVER, THEY NOTICED THAT IT WAS ON FIRE. THE VEHICLE BURNED UNTIL IN IT WAS PUT OUT BY THE FIRE DEPARTMENT. THEY DIAGNOSED THAT IT WAS DUE TO THE WIRING ASSOCIATED WITH THE ALTERNATOR. THE MANUFACTURER HAS BEEN CONTACTED.
NHTSA complaint #830523 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED SEVERAL TIMES.
NHTSA complaint #604415 — an unverified report by a vehicle owner.