43 of the
354 complaints about the 2003 Chrysler PT Cruiser are about the
engine — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
53,373 miles.
D
43
Complaints
1
Crashes
4
Fires
1
Injuries
Exactly what failed
Engine AND Engine Cooling
1739.5%
Engine
1023.3%
Engine
716.3%
Cooling System
49.3%
Radiator Assembly
12.3%
Emission Control
12.3%
Turbo/Supercharger
12.3%
FAN
12.3%
Crankcase (Pcv)
12.3%
Engine & Cooling across every Chrysler PT Cruiser year
I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THAT SPECIFIC MODEL CAR MANUFACTURES SERVICE SHOP WILL HAVE THE CAPABILITY AND PCM FIRMWARE TO REPAIR IT. THE MANAGER REFUSED TO DO ANY WORK ON MY CAR SINCE HE SAID, "I WONT TOUCH CARS OLDER THAN 10YEARS AND CLOSE TO 100,000MILES". THEN ASKED IF I WAS EVEN A CUSTOMER AT THAT SPECIFIC LOCATION, SAYING NO AGAIN AFTER I SAID I WASN'T. THERE IS NO OTHER OPTION THAN THE FACTORY DEALERSHIP TO FIX A FACTORY FLAWED PCM, WHICH MAKES THE RISK OF MY BATTERY EXPLODING DUE TO THE INCREASED REGULATED VOLTAGE VERY LIKELY. THIS PROBLEM ISN'T NEW TO CHRYSLER SINCE THEY HAVE ISSUED SEVERAL TSB(S) IN MY SPECIFIC VEHICLE AND THIS EXACT PROBLEM: 18-112-16 18-026-03 REV.A 18-016-03 18-020-04
NHTSA complaint #11279975 — an unverified report by a vehicle owner.
at 168,000 milesBedford, VAFire
ENGINE
MY CAR CAUGHT FIRE UNDER THE HOOD WHILE I WAS BACKING OUT A DRIVEWAY AND THEN THE WHOLE CAR JUST BURNED TO TOTAL LOSS OF IT AND IT CAUGHT FIRE DOWN IN THE BOTTOM OF THE ENGINE.
NHTSA complaint #10966627 — an unverified report by a vehicle owner.
at 151,000 milesLake Elsinore, CA
ENGINE
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC ON MULTIPLE OCCASIONS WHERE THE CATALYTIC CONVERTER, CPU, SPARK PLUGS, AND FUEL CAP WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
NHTSA complaint #10949870 — an unverified report by a vehicle owner.
Mountlake Terrace, WA
ENGINE
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE THROTTLE MECHANISM SEEMED TO HAVE BECOME STUCK SEVERAL TIMES AT A HIGH THROTTLE SETTING. THE VEHICLE WAS NOT TOWED TO A DEALER OR INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10928629 — an unverified report by a vehicle owner.
at 85,000 milesNorwalk, OHFire
ENGINE
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER STARTING THE ENGINE, SMOKE WAS PRESENT UNDER THE HOOD. AFTER DRIVING A SHORT DISTANCE, THE DRIVER PULLED OVER, LOOKED UNDER THE HOOD, AND DISCOVERED FLAMES COMING FROM THE ENGINE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10872898 — an unverified report by a vehicle owner.
Lexington, NC
ENGINE
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER PLACING THE VEHICLE INTO DRIVE, THE ENGINE STALLED AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10817235 — an unverified report by a vehicle owner.
at 60,341 milesMargate, FL
ENGINE
ENGINE RUNS ROUGH AT IDLE AND SHUTS OFF WHILE DRIVING. CANNOT RESTART. REPLACED CAM SENSOR, AIR INTAKE, PLUGS, ETC. HAS HAPPENED 8-10 TIMES IN THE 3 MONTHS WE HAVE OWNED THE CAR.
NHTSA complaint #10809832 — an unverified report by a vehicle owner.
at 85,000 milesArroyo Grande, CAFire
ENGINE AND ENGINE COOLING
CAR STOPPED AT RED LIGHT. ENGINE DIED AND SMOKE BEGAN TO RISE FROM ENGINE COMPARTMENT, THEN FLAMES SHOT OUT. DRIVER COULD NOT GET DOOR OPEN AT FIRST THEN AFTER SHORT TIME LOCKS RELEASED AND DRIVER WAS ABLE TO ESCAPE. FIRE DEPARTMENT EXTINGUISHED FLAMES AND SAID FIRE APPEARED TO BE STARTED BY FLUID LEAKAGE. THIS MODEL HAD BEEN SUBJECT TO RECALL DUE TO FIRES. CAR HAD RECALL FIX ON 9/23/04. IT NOW APPEARS THE RECALL FIXES WERE NOT PERMANENT AND THE ORIGINAL PROBLEM CAN RECUR. IT IS POTENTIALLY LIFE THREATENING. ATTEMPTS TO DISCUSS THE PROBLEM WITH CHRYSLER WERE UNSUCCESSFUL. CHRYSLER STONE WALLED AND FALSELY RIGGED THEIR RESPONSE PROCEDURE SO AS TO AVOID ANY RESPONSIBILITY. CHRYSLER REFUSED TO ALLOW ME TO SPEAK WITH ANY PERSON IN A POSITION OF AUTHORITY. THE CLERKS I SPOKE WITH STATED THAT SOMEONE WOULD BE IN TOUCH WITH ME. FINALLY AFTER THREE ATTEMPTS TO SPEAK WITH SOMEONE AT CHRYSLER, AND AFTER MORE THAN ONE MONTH FROM ORIGINAL CONTACT, A LETTER DATED MAY 13, 2015 WAS RECEIVED FROM CHRYSLER STATING THEY HAD TRIED NUMEROUS TIMES TO CONTACT US AND THE CLAIM WOULD BE DROPPED IF WE DID NOT RESPOND IN 10 DAYS. THIS QUITE SIMPLY IS A LIE! NO ATTEMPT WAS EVER MADE TO CONTACT US, EVEN AFTER WE CONTACTED CHRYSLER ON THREE OCCASIONS ASKING TO SPEAK WITH SOMEONE. THE LETTER INSTRUCTED US TO CONTACT DEKRA AUTOMOTIVE TO ARRANGE AN INSPECTION. WE DID AND GAVE THEM ALL THE INFORMATION ONCE AGAIN. WE OFFERED TO SEND PHOTOS OF THE DAMAGE BUT DEKRA WAS NOT INTERESTED. ON MAY 27 WE RECEIVED A LETTER STATING THEY WERE UNABLE TO INSPECT THE CAR SINCE IT HAD BEEN SOLD (SALVAGED) AND WERE CLOSING THE FILE. THUS, CHRYSLER HAD CREATED CIRCUMSTANCES THROUGH OBFUSCATION AND MANIPULATING THE RESPONSE TIME WHICH THEY FELT RELIEVED THEM OF ANY RESPONSIBILITY, EVEN THE NEED TO DISCUSS THE ISSUE WITH US. THIS FIRE HAZARD STILL EXISTS.
NHTSA complaint #10733139 — an unverified report by a vehicle owner.
at 106,100 milesDEL MAR, CA
ENGINE
ENGINE LIGHT CAME ON, CAR SHUT DOWN MULTIPLE TIMES ON FREEWAY, TERRIFYING...."WE LIMPED" HOME BEFORE CAR QUIT ENTIRELY. I HAD OWNED IT FOR ONE NIGHT. DROVE IT 100 MILES TOTAL. (BOUGHT IT USED, 106,000 MI ON IT.).
NHTSA complaint #10694988 — an unverified report by a vehicle owner.
at 156,263 milesMalinta, OH
ENGINE
LOW VOLTAGE LIGHT CAME ON, LOST ALL POWER ON THE HIGHWAY.I HAD TO HIT THE SHOULDER QUICKLY. I THEN TESTED CODE WITH KEY (3 CLICKS OFF/ON) GOT CODE P0622 AND P2403..TOWED TO A SHOP, TO FIND OUT THE WIRES FROM ALTERNATOR TO THE COMPUTER SHORTED OUT, IT'S A KNOWN PROBLEM, WIRING HARNESS RUNS ALONG CV SHAFT AND RUBS AGAINST A BOLT NEAR THE FRAME, THUS SHORTING OUT THE CHARGING SYSTEM AND BURNING OUT THE COMPUTER. SO NOW THE BILL FOR REPAIRS ARE ALMOST $650.00 AND LUCKY WE GOT OFF THE HIGHWAY IN TIME, ALMOST GOT HIT BY A SEMI CAUSE WE LOST POWER SO QUICK. I AM GLAD WE DIDN'T GET KILLED. IF CHRYSLER AND THE GOVERNMENT KNOWS THIS IS A PROBLEM WHY IS THERE NO RECALL.....OR A SAFETY WARNING .
NHTSA complaint #10564717 — an unverified report by a vehicle owner.
at 37,000 milesPhiladelphia, PAFire
ENGINE
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THE POWER STEERING HOSE WAS LEAKING ON THE ENGINE. THE CONTACT ALSO HEARD A LOUD NOISE AND THE SMELL OF BURNING FUMES EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE HOSE AND MOTOR MOUNT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE HER VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 42,000.
NHTSA complaint #10461626 — an unverified report by a vehicle owner.
Margate, FL
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
I WAS DRIVING MY 2003PT CRUIZER AND ALL OF THE SUDDEN MY WATER GAUGE WENT INTO RED ,HAD TO PULL OVER LATER ON CHANGED THERMOSTAT AND FLUSHED RADIATOR,RAN FINE FOR A DAY THEN OVERHEATING AGAIN FOLLOWING DAY SEEMS TO BE NOTHING WRONG NO LEAKING,JUST HAD TRANI.FIXED 2 MONTHS,HUSBAND DROVE CAR AGAIN AFTER ABOUT SEVEN MILES CAR STARTED OVERHEATING AGAIN,WENT TO RED HAD TO PULL OVER FOR CAR TO COOL DOWN,WHAT IS GOING ON,DOES CHRYSLER HAVE ANY RECALLS ON THIS PROBLEM?
NHTSA complaint #10460981 — an unverified report by a vehicle owner.
at 104,000 milesFort Wayne, IN
ENGINE AND ENGINE COOLING
I AM HAVING OVERHEATING PROBLEMS. I HAVE TALKED WITH OTHER OWNERS OF PT CRUISER WHO HAVE HAD THE SAME ISSUES. IT OVERHEATS AT IDLE AND WHILE DRIVING. I HAVE NOT FOUND A SOLUTION TO THE PROBLEM YET. I HAVE HAD IT PRESSURE TESTED AND THE THERMOSTAT CHANGES AND IT IS STILL OVERHEATING TO DANGEROUS LEVELS.
NHTSA complaint #10416948 — an unverified report by a vehicle owner.
at 104,000 milesFort Wayne, IN
ENGINE AND ENGINE COOLING:ENGINE
I AM HAVING OVERHEATING PROBLEMS. I HAVE TALKED WITH OTHER OWNERS OF PT CRUISER WHO HAVE HAD THE SAME ISSUES. IT OVERHEATS AT IDLE AND WHILE DRIVING. I HAVE NOT FOUND A SOLUTION TO THE PROBLEM YET. I HAVE HAD IT PRESSURE TESTED AND THE THERMOSTAT CHANGES AND IT IS STILL OVERHEATING TO DANGEROUS LEVELS.
NHTSA complaint #10416948 — an unverified report by a vehicle owner.
Detroit, MI
ENGINE AND ENGINE COOLING
WHEN STARTING CAR IN MORNING, IT MADE A VERY UNFAMILIAR SOUND THEN THE SOUND DISAPPEARED. AFTER DRIVING A SHORT DISTANCE THE CAR WAS PARKED. UPON RESTARTING THE CAR, WE HEARD TWO LOUD THUDS AS IF SOMETHING HAD FALLEN TO THE PAVEMENT. WE SAW NOTHING UNDER THE CAR, BUT AFTER LOOKING UNDER THE HOOD TWO MOTOR MOUNTS WERE BROKEN AND ENGINE WAS COMPLETELY DISLODGED. MECHANIC TOLD US THIS WAS HIS THIRD REPAIR OF THIS TYPE BECAUSE THE MOTOR WAS TOO HEAVY FOR THE TYPE OF MOTOR MOUNTS CHRYSLER USED IN THE PT CRUISER. PLEASE CALL OWNERS TO HAVE THIS PROBLEM CORRECTED BEFORE OFFICIAL RECALL DAMAGES CHRYSLERS IMAGE.
NHTSA complaint #10395682 — an unverified report by a vehicle owner.
at 97,700 milesParkville, MDCrash
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THE PASSENGER SIDE MOTOR MOUNTS BOLT FRACTURED CAUSING THE ENGINE TO LEAN ONTO THE PASSENGER SIDE AXLE. AS A RESULT, THE CV BOOT FRACTURED FROM THE CONSTANT FRICTION OF THE ENGINE LEANING ON THE AXLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH THEREFORE, THEY WERE UNABLE TO ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH BECAUSE OF THE FAILURE. THE CONTACT STATED THAT THE MOTOR MOUNT BOLTS WERE REPLACED THREE TIMES PREVIOUSLY BUT NONE OF THE REPAIRS REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 97,700. UPDATED 03/24/11*LJ UPDATED 1/4/11
NHTSA complaint #10384115 — an unverified report by a vehicle owner.
at 70,000 milesGainsville, GA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE EXHIBITED HESITATION WITH A SLIGHT LOSS OF POWER. THE FAILURE WAS SPORADIC. ON A SEPARATE OCCASION, THE ENGINE COMPLETELY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR DIAGNOSIS PERTAINING TO THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. A MOBILE COMPUTER WAS INSTALLED IN THE VEHICLE TO POSSIBLY DETECT FUTURE FAILURE OCCURRENCES. WHEN THE ENGINE FAILURE RECURRED, THE MOBILE COMPUTER WAS UNABLE TO PROJECT AN ACCURATE READING. THE TECHNICIAN RECOMMENDED THE OXYGEN SENOR BE REPLACED HOWEVER HE COULD NOT GUARANTEE THAT THE REPAIR WOULD CORRECT THE PROBLEM. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE OXYGEN SENSOR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 01/14/11 *BF THE CONSUMER STATED BOTH OXYGEN SENSORS WERE REPLACED AND THE VEHICLE IS OPERATING AS DESIGNED. UPDATED 02/23/11
NHTSA complaint #10357829 — an unverified report by a vehicle owner.
at 70,000 milesGainsville, GA
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE EXHIBITED HESITATION WITH A SLIGHT LOSS OF POWER. THE FAILURE WAS SPORADIC. ON A SEPARATE OCCASION, THE ENGINE COMPLETELY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR DIAGNOSIS PERTAINING TO THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. A MOBILE COMPUTER WAS INSTALLED IN THE VEHICLE TO POSSIBLY DETECT FUTURE FAILURE OCCURRENCES. WHEN THE ENGINE FAILURE RECURRED, THE MOBILE COMPUTER WAS UNABLE TO PROJECT AN ACCURATE READING. THE TECHNICIAN RECOMMENDED THE OXYGEN SENOR BE REPLACED HOWEVER HE COULD NOT GUARANTEE THAT THE REPAIR WOULD CORRECT THE PROBLEM. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE OXYGEN SENSOR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 01/14/11 *BF THE CONSUMER STATED BOTH OXYGEN SENSORS WERE REPLACED AND THE VEHICLE IS OPERATING AS DESIGNED. UPDATED 02/23/11
NHTSA complaint #10357829 — an unverified report by a vehicle owner.
at 112,000 milesGustine, CA
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THIRTY SECONDS AFTER STARTING THE IGNITION, THE ENGINE STALLED WITHOUT WARNING. THE "CHECK ENGINE" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. HE WAS ABLE TO RESTART THE ENGINE AND RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS. THE TECHNICIAN WAS UNABLE TO LOCATE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER ON SIX SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE ENGINE CONTROL MODULE (ECM), FOUR FUEL INJECTERS , SPARK PLUGS, AND BOTH OXYGEN SENSORS. WERE REPLACED. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE CURRENT MILEAGE WAS 113,000.
NHTSA complaint #10296345 — an unverified report by a vehicle owner.
at 57,000 milesHuntington, IN
ENGINE AND ENGINE COOLING:COOLING SYSTEM
REPEATED OVERHEATING DUE TO A PROBLEM WITH THE COOLING SYSTEM. ANTIFREEZE IS PROPERLY MIXED AND THE RESERVOIR IS FULL. ENGINE OVERHEATS AFTER ONLY A FEW MINUTES OF OPERATION. THERMOSTAT AND RADIATOR CAP HAVE BEEN REPLACED TO NO AVAIL. WHEN ENGINE IS SHUT OFF, GURGLING NOISE CAN BE HEARD FROM INSIDE THE CAR. RADIATOR WAS PRESSURE TESTED AND FOUND NO LEAKS. ANTIFREEZE SEEMS TO EVAPORATE CONSTANTLY CAUSING THE OVERHEATING ISSUE TO OCCUR AGAIN AFTER ADDITIONAL AMOUNTS OF ANTIFREEZE HAS BEEN ADDED.
NHTSA complaint #10270163 — an unverified report by a vehicle owner.
at 38,000 milesRaytown, MO
ENGINE AND ENGINE COOLING
LOWER FRONT CONTROL ARM BUSHINGS AND FRONT WHEEL BEARINGS WENT BAD AT 38,000 MILES. 2 WATER PUMPS WENT BAD ON THE CAR AND CAR ONLY HAS 38,000 MILES ON IT. CAMSHAFT SENSOR WENT BAD WITH ONLY 25,000 MILES ON IT. OIL PAN ON ENGINE STARTED LEAKING WHEN CAR HAD 17,000 MILES ON IT.
NHTSA complaint #10260879 — an unverified report by a vehicle owner.
at 55,000 milesEL Saobrante, CA
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. WHILE DRIVING LESS THAN 65 MPH, THE VEHICLE STALLED AND WAS TAKEN TO THE DEALER. THE FAILURE COULD NOT BE DUPLICATED; HOWEVER, AN INDEPENDENT MECHANIC PERFORMED A FUEL INJECTOR FLUSH, CLEANED THE BATTERY, INSTALLED FUEL SYSTEM CLEANER IN THE TANK, AND ALSO CLEANED THE THROTTLE BODY. THE REPAIRS DID NOT CORRECT THE FAILURE AND THE VEHICLE CONTINUED TO STALL REPEATEDLY. THE CONTACT HEARD A THUMPING NOISE AND THE VEHICLE WENT FROM 55 TO 15 MPH BEFORE STALLING. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR HAS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 150,000.
NHTSA complaint #10254777 — an unverified report by a vehicle owner.
at 15,000 milesEL Sobrante, CA
ENGINE AND ENGINE COOLING
POWER FAILURE.
NHTSA complaint #10254774 — an unverified report by a vehicle owner.
at 32,208 milesCoopersville, PA
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT HEARD A LOUD HUMMING NOISE COMING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO A DEALER AND THEY STATED THAT THE POWER STEERING PUMP FAILED. POWER STEERING FLUID LEAKED OUT AND CAUSED THE AIR CONDITIONER TO FAIL. THE UNIT WAS REPLACED AT THE COST OF $1,583. THE TECHNICIAN STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V268000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. SEVERAL WEEKS AFTER THE REPAIR, THE AIR CONDITIONING UNIT FAILED AGAIN. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS, IN WHICH SHE HAD TO REPLACE THE WATER PUMP, THE THROTTLE BODY, THE RADIATOR, AND VARIOUS COMPONENTS IN THE POWERTRAIN AND STEERING UNIT. THE REPAIRS COST $4,000. TYPICALLY, THE FAILURES IMMEDIATELY RECUR AFTER THE REPAIRS ARE MADE. THE MANUFACTURER GAVE HER A SMALL REIMBURSEMENT OF $878. THE FAILURE MILEAGE WAS 32,208 AND CURRENT MILEAGE WAS 66,500.
NHTSA complaint #10246138 — an unverified report by a vehicle owner.
Gordonsville, VA1 injured
ENGINE AND ENGINE COOLING:COOLING SYSTEM
APPROACHED VEHICLE AFTER VISIT AND NOTICED STRONG FUEL SMELL FROM 20 FT. AWAY. OPENED CAR DOOR, FUMES EVEN STRONGER. FELT DIZZY & DISORIENTED. CALLED SERVICE TO HAVE IT TOWED (DID NOT WANT TO START CAR WITH STRONG FUMES). WAS TOLD THERE WAS A PROBLEM WITH FUEL LINE (RECALL) AND THAT IT WAS REPAIRED. NEARLY 1 YEAR LATER, SAME PROBLEM, CHECK ENGINE LIGHT ON. 1/2 TANK OF GAS LEAKED IN ONE DAY. NO OBVIOUS SOURCE OF LEAK FROM EXTERIOR. LINGERING GAS SMELL IN INTERIOR. WAS TOLD NVLD PUMP WAS REPLACED. VERY CONCERNED ABOUT SAFETY, POSSIBLE ADVERSE HEALTH CONSEQUENCES, LIKELIHOOD OF FIRE. CAR HAS HAD MANY OTHER ISSUES AS WELL, INCLUDING SMELL FROM AC SYSTEM (ORIGINALLY NON-FUNCTIONAL) WHICH SMELLS LIKE AN ELECTRICAL FIRE/BURNING PLASTIC. DEALERSHIP IS DISMISSIVE. POSSIBLE LEMON.
NHTSA complaint #10242301 — an unverified report by a vehicle owner.
at 45,000 milesCanada, DC
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2003 CHRYSLER PT CRUISER WITH DEFECTED CONTROL ARM BUSHINGS. CONSUMER STATED THAT THE BUSHINGS ARE WEARING PREMATURELY. *KB THE CONSUMER STATED HE HAS HAD PROBLEMS WITH THE TRANSMISSION, STEERING COLUMN, FRONT BEARING AND WATER PUMP.
NHTSA complaint #10212754 — an unverified report by a vehicle owner.
at 35,326 milesDesota, TX
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER PURCHASING THE VEHICLE THE BRAKES BEGAN SQUEAKING. THE CONTACT WAS TOLD THAT THE BRAKES WOULD BE REPLACED BEFORE SHE BOUGHT THE VEHICLE. WHEN SHE ARRIVED TO PICK UP THE VEHICLE SHE WAS INFORMED THE DEALER THAT THE BRAKES WERE STILL SQUEAKING. THE DEALER STATED THAT IT WOULD TAKE TWO TO THREE DAYS BEFORE THE BRAKES WOULD STOP SQUEAKING. HOWEVER, THE FAILURE CONTINUED. A FEW DAYS LATER THE CONTACT RETURNED TO THE DEALER THE TIRES WERE REMOVED AND ORANGE DUST WAS FOUND ON THE BRAKES. THE DEALER CLEANED THE BRAKES, BUT NEVER REPLACED THEM. THREE WEEKS AFTER PURCHASING THE VEHICLE THE CONTACT HAD THE AIR CONDITIONING REPAIRED BECAUSE IT WOULD NOT BLOW COOL AIR. IN AUGUST 2006 THE VEHICLE BEGAN RUNNING HOT AND FAILED WHILE DRIVING 58 MPH. THE VEHICLE WAS TOWED, AND SHORTLY THEREAFTER THE FAILURE RECURRED AND THE VEHICLE WAS TOWED AGAIN. IN SEPTEMBER 2006 THE ENGINE WAS REPLACED. ON APRIL 19, 2007, A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE BECAUSE OF STEERING FAILURE. THE CONTACT WAS TOLD THAT THE STEERING WHEEL NEEDED IMMEDIATE ATTENTION BECAUSE STEERING FLUID WAS LEAKING INTO THE BOTTOM OF THE CAR AND COULD CAUSE A FIRE. SHE WAS INFORMED THAT THE ENGINE THAT WAS INSTALLED IN SEPTEMBER 2006 FAILED. THE CONTACT DID NOT PROVIDE AN ACCURATE VIN. THE CURRENT MILEAGE IS 50,400, AND FAILURE MILEAGE WAS 35,326. *AK THE CONSUMER STATED SHE WENT TO THE DEALERSHIP TO HAVE THE CAR REPAIRED AND THEY WERE RUDE AND REFUSED TO HELP HER. LATER, THE DEALERSHIP ASKED FOR INFORMATION TO RENT THE CONSUMER A CAR AND THE RENTAL PLACE REFUSED TO RENT HER A CAR IF THE VEHICLE WAS NOT FIXED BY SMITH CHRYSLER. THE CONSUMER STATED THE DEALER SOLD HER A CAR THEN CHANGED THE NAME ON HER PAPERWORK, REFUSED TO GIVE HER THE TAGS TO THE CAR UNLESS PAYMENT WAS PROVIDED AND TOLD HER SHE HAD THE WRONG VIN NUMBER FOR THE CAR. THE CONSUMER STATED WANTS HER MONEY BACK FOR THE CAR AND THE DEALER TO TAKE THE CAR BACK. UPDATED 07/06/07
NHTSA complaint #10188872 — an unverified report by a vehicle owner.
at 51,747 milesPaisley, FL
ENGINE AND ENGINE COOLING
TL* - THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE VEHICLE WOULD NOT START. THE TOW TRUCK MECHANIC JUMP STARTED THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO A REPAIR SHOP, THE VEHICLE BEGAN TO SMOKE. DURING DIAGNOSIS THE REPAIR SHOP FOUND THE VEHICLE TO BE OPERATING WITH OUR ERRORS. THE FOLLOWING DAY THE VEHICLE WOULD NOT START AND THE CONTACT HAD TO JUMP START THE VEHICLE. THE CONTACT PURCHASED A NEW BATTERY, AND WHILE DRIVING AT 40 MPH THE VEHICLE LOST POWER IN TRAFFIC. THERE WAS SMOKE UNDER THE HOOD, AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE MECHANIC REMOVED THE HEAD GASKET AND DISCOVERED THE MOTOR WAS BURNED AND WOULD NEED TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER WAITING TO BE REPAIRED. THE CONTACT STATED THERE WERE NO WARNING INDICATOR LIGHTS. THE FAILURE MILEAGE WAS 51,747.
NHTSA complaint #10178898 — an unverified report by a vehicle owner.
Denver, CO
ENGINE AND ENGINE COOLING
MY 2003 PT CRUISER, STILL UNDER THE ORIGINAL WARRANTY, HAS HAD A SERIOUS PROBLEM WITH OIL LEAKS. THE FIRST TIME I TOOK THE CAR IN FOR SERVICE WAS ONE YEAR AGO. NOW, WITHIN THE PAST SEVERAL WEEKS, I HAVE HAD TO BRING THE CAR IN FOR OIL AND/OR BRAKE FLUID LEAKS THREE TIMES. I AM TAKING IT IN FOR A FOURTH TIME TOMORROW. I AM SIMPLY LOOKING FOR ANY AND ALL AVENUES WITH WHICH TO FORMALLY COMPLAIN ABOUT THE LACK OF QUALITY IN THE VEHICLE AND THE LACK OF QUALITY SERVICE AT THE "FIVE STAR" DEALERSHIP I BOUGHT THE CAR FROM. I HAVE NOTIFIED CHRYSLER OF THE PROBLEMS AND THE CAVALIER RESPONSE WAS EXTREMELY DISCONCERTING. IT IS QUITE CLEAR TO ME CHRYSLER DOES NOT CARE ABOUT QUALITY OR ITS CUSTOMERS.
NHTSA complaint #10155920 — an unverified report by a vehicle owner.
at 49,000 milesSAN Jose, CA
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE BRAKING, AT ANY SPEED, THE VEHICLE STALLS WITHOUT WARNING. WHEN THIS OCCURS, THE STEERING WHEEL LOCKS UP. THE VEHICLE IMMEDIATELY RESTARTS. THE VEHICLE HAS BEEN TO THE DEALERSHIP 15 TIMES AND MULTIPLE COMPONENTS INCLUDING THE FUEL PUMP HAVE BEEN REPLACED. THESE REPAIRS HAVE NOT REPAIRED THE STALLING PROBLEM. UPDATED 6/12/2006 -
NHTSA complaint #10154427 — an unverified report by a vehicle owner.