FaultScore

FaultScore report

2003 Chrysler PT Cruiser problems

Owners have filed 354 complaints about the 2003 Chrysler PT Cruiser with NHTSA between 2002 and 2026. The largest single group is the electrical system. Across this model's run it ranks 4 of 10 worst.

D

FaultScore 69/100

Higher is worse. Measured against the other years of the Chrysler PT Cruiser.

How this is worked out

The numbers

354

Complaints

30

Crashes reported

21

Fires reported

20

Injuries reported

1 complaint reports a death.

49,000 mi

Median mileage at failure

Half of reported failures happened before this

39%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 52 vs 50 Severity 100 vs 50 Early failure 67 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the Chrysler PT Cruiser. 50 means typical for this model; 100 means roughly double.
Severity — 100
20.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 67
39% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other Chrysler PT Cruiser

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 Chrysler PT Cruiser

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 6 fires · median 45,000 mi

Engine & Cooling 43 12.1%

1 crashes, 4 fires · median 53,373 mi

3 crashes, 0 fires · median 32,208 mi

Lights 36 10.2%

1 crashes, 0 fires · median 70,234 mi

Suspension 35 9.9%

1 crashes, 0 fires · median 47,897 mi

Steering 29 8.2%

1 crashes, 3 fires · median 46,448 mi

Airbags 20 5.6%

14 crashes, 2 fires · median 61,000 mi

Brakes 16 4.5%

2 crashes, 0 fires · median 34,413 mi

Wheels 12 3.4%

Median failure at 42,000 miles

1 crashes, 0 fires · median 32,208 mi

Tires 11 3.1%

Median failure at 16,000 miles

0 crashes, 1 fires · median 110,000 mi

Body & Structure 8 2.3%

2 crashes, 0 fires · median 40,390 mi

Other & Unspecified 7 2.0%

0 crashes, 1 fires · median 41,792 mi

Equipment & Accessories 7 2.0%

Median failure at 43,523 miles

Seat Belts 7 2.0%

2 crashes, 0 fires · median 74,750 mi

Seats 6 1.7%

0 crashes, 3 fires · median 23,000 mi

Doors, Latches & Locks 3 0.8%

Median failure at 42,347 miles

Stability & Traction Control 2 0.6%

1 crashes, 1 fires · median 133,050 mi

Windows, Mirrors & Wipers 2 0.6%

Median failure at 35,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Front 13 21.3%
Automatic Transmission 13 21.3%
Clutch Assembly 8 13.1%
Engine 7 11.5%
Lower ARM 5 8.2%
12V/24V/48V Battery 5 8.2%
Headlights 5 8.2%
Manual Transmission 5 8.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 21 7.9%
1,000 – 9,999 miles 22 8.3%
10,000 – 24,999 miles 35 13.2%
25,000 – 49,999 miles 58 21.9%
50,000 – 74,999 miles 47 17.7%
75,000 – 99,999 miles 30 11.3%
100,000 – 149,999 miles 31 11.7%
150,000+ miles 21 7.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2002 peak 11 Jun 2026

NHTSA investigations into the 2003 Chrysler PT Cruiser

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE04028 Opened 15 Mar 2004 Closed 18 Jun 2004 STEERING

ENGINE COMPARTMENT FIRES

PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL C...

PE02082 Opened 6 Nov 2002 Closed 23 Apr 2003 SEAT BELTS

SAFETY BELT CINCHING LATCH PLATE

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

Recalls on the 2003 Chrysler PT Cruiser

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2004186 40,837 units in Canada

Steering

On certain vehicles equipped with a 2.4L non-turbo engine and an automatic transaxle, routing variation in the high pressure power steering hose could allow contact with the automatic transaxle differential cover, potentially damaging the hose. Subsequent fluid leakage in the presence of an ignition source can result in an under-hood fire. Correction: Dealers will inspect and relocate, or replace as necessary, the power steering hose and confirm torque of the hose fastener at the steering gear end.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Pennington GAP, VA Fire

SEATS

The front passenger seat heating system experienced a catastrophic electrical malfunction. While the vehicle was started and parked in our driveway, the front passenger seat suddenly developed an extreme hot spot and became engulfed in flames even though the heated seat switch was in the OFF position and had not been activated. The failed heated seat component has been retained and is available for inspection. The vehicle has not been inspected by a dealer or service center because the incident occurred at our residence and the vehicle is currently undriveable due to burned electrical wiring. Attempting to start or operate the vehicle could result in an electrical short because of the exposed and damaged wiring caused by the fire. Both the local police department and fire department responded to the scene and inspected the vehicle. There were no warning lights, warning messages, unusual odors, or prior symptoms indicating a problem before the fire occurred. This incident represents a significant fire hazard because the heated seat ignited without being turned on. Had this occurred while the vehicle was being driven or while occupants were seated in the vehicle, it could have resulted in serious injury or death due to burns, smoke inhalation, or loss of vehicle control. Likewise, had the vehicle been parked inside an attached garage, the fire could have spread to the residence and placed lives at risk.

NHTSA complaint #11747003 — an unverified report by a vehicle owner.

Belfield, ND Fire

SEATS

Was warming my car up and drove 2 miles to my mom's house and turned it off. Came out about 30 minutes later and the car was full of smoke. Aired out the car and noticed a burnt hole in the middle of the passenger seat. The seat warmer had malfunction and started the seat on fire. Even with the vehicle turned off.

NHTSA complaint #11446547 — an unverified report by a vehicle owner.

at 150,100 miles Painesville, OH Fire

UNKNOWN OR OTHER

THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.

NHTSA complaint #11185656 — an unverified report by a vehicle owner.

at 150,100 miles Painesville, OH Fire

ELECTRICAL SYSTEM

THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.

NHTSA complaint #11185656 — an unverified report by a vehicle owner.

at 150,100 miles Painesville, OH Fire

ELECTRONIC STABILITY CONTROL (ESC)

THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.

NHTSA complaint #11185656 — an unverified report by a vehicle owner.

at 168,000 miles Bedford, VA Fire

ENGINE

MY CAR CAUGHT FIRE UNDER THE HOOD WHILE I WAS BACKING OUT A DRIVEWAY AND THEN THE WHOLE CAR JUST BURNED TO TOTAL LOSS OF IT AND IT CAUGHT FIRE DOWN IN THE BOTTOM OF THE ENGINE.

NHTSA complaint #10966627 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Pennington GAP, VA Fire

SEATS

The front passenger seat heating system experienced a catastrophic electrical malfunction. While the vehicle was started and parked in our driveway, the front passenger seat suddenly developed an extreme hot spot and became engulfed in flames even though the heated seat switch was in the OFF position and had not been activated. The failed heated seat component has been retained and is available for inspection. The vehicle has not been inspected by a dealer or service center because the incident occurred at our residence and the vehicle is currently undriveable due to burned electrical wiring. Attempting to start or operate the vehicle could result in an electrical short because of the exposed and damaged wiring caused by the fire. Both the local police department and fire department responded to the scene and inspected the vehicle. There were no warning lights, warning messages, unusual odors, or prior symptoms indicating a problem before the fire occurred. This incident represents a significant fire hazard because the heated seat ignited without being turned on. Had this occurred while the vehicle was being driven or while occupants were seated in the vehicle, it could have resulted in serious injury or death due to burns, smoke inhalation, or loss of vehicle control. Likewise, had the vehicle been parked inside an attached garage, the fire could have spread to the residence and placed lives at risk.

NHTSA complaint #11747003 — an unverified report by a vehicle owner.

Charlotte, NC

SEAT BELTS

Front seat belt doesn't engage after many attempts.

NHTSA complaint #11614718 — an unverified report by a vehicle owner.

Charlotte, NC

ELECTRICAL SYSTEM

WHen the fog lights are engaged, smoke and burning smell appears to be coming inside the steering wheel on the left side.

NHTSA complaint #11614720 — an unverified report by a vehicle owner.

Warsaw, MO

POWER TRAIN

The clutch will not disengage every time and never fully disengages. I noticed my car had a recall for this problem in the past, so before doing the work, I called a dealer for Chrysler and was informed that the recall had already been performed. So I took it upon myself at my own expense to have the clutch replaced. It worked fine for a few months, but it started doing the same thing again.

NHTSA complaint #11611825 — an unverified report by a vehicle owner.

Warsaw, MO

VEHICLE SPEED CONTROL

The clutch will not disengage every time and never fully disengages. I noticed my car had a recall for this problem in the past, so before doing the work, I called a dealer for Chrysler and was informed that the recall had already been performed. So I took it upon myself at my own expense to have the clutch replaced. It worked fine for a few months, but it started doing the same thing again.

NHTSA complaint #11611825 — an unverified report by a vehicle owner.

at 157,920 miles Goose Creek, SC

TIRES

The contact owns a 2003 Chrysler equipped with Douglas, Tire line: Dug Xtra-Trac II, Tire size: 205/55R/16 91T and DOT number: N60FN11R. The contact stated that while driving at an undisclosed speed, the contact noticed that the vehicle started to perform slowly when the front passenger side tire inadvertently exploded. No warning lights illuminated. The vehicle was taken to Walmart where the tire was replaced. The contact stated that the front passenger side tire started to leak air. The contact then stated that she noticed that a bubble had developed on the sidewall of the tire. The vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 157920.

NHTSA complaint #11534177 — an unverified report by a vehicle owner.

Oakley, CA

STEERING

On the way home from work my vehicle began smoking. The next exit off the freeway I80 was taken. As I exited my vehicle became hard to steer. I was able to get it to the closest auto repair shop which was Firestone. The power steering hose had a leak which caused the smoke and my vehicle being hard to steer. After 3 attempts with Firestone and them consulting with Chyrsler Service Department in Fairflied, California I had my vehicle towed to my mechanic. He also had trouble getting the new hose to fit on my vehicle. My mechanic also consulted with the Chrysler Service Department in Antioch, California. They assured him that was the correct replacement hose that Chrysler had replaced because the original hose had been recalled and they no longer carried the orignal hose. The only problem is my mechanic nor the Firestone mechanics could get it to fit. I have contacted Chrysler several times with them not taking reponsibility for the non fitting hose as the claim my VIN is not one of the vehicles affected. Attached you will find the original recall notice sent to me in 2011, the letter I sent to the address on the recall notice and all the receipts of attempts to fix my vehicle. The letter I sent to the address on the recall notice was returned as "unable to forward". I'm hoping other PTs with VIN not listed had the same problem as I and can cause Chrysler to repair and reimburse such vehicles.

NHTSA complaint #11459151 — an unverified report by a vehicle owner.

Belfield, ND Fire

SEATS

Was warming my car up and drove 2 miles to my mom's house and turned it off. Came out about 30 minutes later and the car was full of smoke. Aired out the car and noticed a burnt hole in the middle of the passenger seat. The seat warmer had malfunction and started the seat on fire. Even with the vehicle turned off.

NHTSA complaint #11446547 — an unverified report by a vehicle owner.

at 96,000 miles Norwood, MA

EXTERIOR LIGHTING

I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THAT SPECIFIC MODEL CAR MANUFACTURES SERVICE SHOP WILL HAVE THE CAPABILITY AND PCM FIRMWARE TO REPAIR IT. THE MANAGER REFUSED TO DO ANY WORK ON MY CAR SINCE HE SAID, "I WONT TOUCH CARS OLDER THAN 10YEARS AND CLOSE TO 100,000MILES". THEN ASKED IF I WAS EVEN A CUSTOMER AT THAT SPECIFIC LOCATION, SAYING NO AGAIN AFTER I SAID I WASN'T. THERE IS NO OTHER OPTION THAN THE FACTORY DEALERSHIP TO FIX A FACTORY FLAWED PCM, WHICH MAKES THE RISK OF MY BATTERY EXPLODING DUE TO THE INCREASED REGULATED VOLTAGE VERY LIKELY. THIS PROBLEM ISN'T NEW TO CHRYSLER SINCE THEY HAVE ISSUED SEVERAL TSB(S) IN MY SPECIFIC VEHICLE AND THIS EXACT PROBLEM: 18-112-16 18-026-03 REV.A 18-016-03 18-020-04

NHTSA complaint #11279975 — an unverified report by a vehicle owner.

at 96,000 miles Norwood, MA

ELECTRICAL SYSTEM

I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THAT SPECIFIC MODEL CAR MANUFACTURES SERVICE SHOP WILL HAVE THE CAPABILITY AND PCM FIRMWARE TO REPAIR IT. THE MANAGER REFUSED TO DO ANY WORK ON MY CAR SINCE HE SAID, "I WONT TOUCH CARS OLDER THAN 10YEARS AND CLOSE TO 100,000MILES". THEN ASKED IF I WAS EVEN A CUSTOMER AT THAT SPECIFIC LOCATION, SAYING NO AGAIN AFTER I SAID I WASN'T. THERE IS NO OTHER OPTION THAN THE FACTORY DEALERSHIP TO FIX A FACTORY FLAWED PCM, WHICH MAKES THE RISK OF MY BATTERY EXPLODING DUE TO THE INCREASED REGULATED VOLTAGE VERY LIKELY. THIS PROBLEM ISN'T NEW TO CHRYSLER SINCE THEY HAVE ISSUED SEVERAL TSB(S) IN MY SPECIFIC VEHICLE AND THIS EXACT PROBLEM: 18-112-16 18-026-03 REV.A 18-016-03 18-020-04

NHTSA complaint #11279975 — an unverified report by a vehicle owner.

at 96,000 miles Norwood, MA

ENGINE

I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THAT SPECIFIC MODEL CAR MANUFACTURES SERVICE SHOP WILL HAVE THE CAPABILITY AND PCM FIRMWARE TO REPAIR IT. THE MANAGER REFUSED TO DO ANY WORK ON MY CAR SINCE HE SAID, "I WONT TOUCH CARS OLDER THAN 10YEARS AND CLOSE TO 100,000MILES". THEN ASKED IF I WAS EVEN A CUSTOMER AT THAT SPECIFIC LOCATION, SAYING NO AGAIN AFTER I SAID I WASN'T. THERE IS NO OTHER OPTION THAN THE FACTORY DEALERSHIP TO FIX A FACTORY FLAWED PCM, WHICH MAKES THE RISK OF MY BATTERY EXPLODING DUE TO THE INCREASED REGULATED VOLTAGE VERY LIKELY. THIS PROBLEM ISN'T NEW TO CHRYSLER SINCE THEY HAVE ISSUED SEVERAL TSB(S) IN MY SPECIFIC VEHICLE AND THIS EXACT PROBLEM: 18-112-16 18-026-03 REV.A 18-016-03 18-020-04

NHTSA complaint #11279975 — an unverified report by a vehicle owner.

at 150,100 miles Painesville, OH Fire

UNKNOWN OR OTHER

THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.

NHTSA complaint #11185656 — an unverified report by a vehicle owner.

at 150,100 miles Painesville, OH Fire

ELECTRICAL SYSTEM

THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.

NHTSA complaint #11185656 — an unverified report by a vehicle owner.

at 150,100 miles Painesville, OH Fire

ELECTRONIC STABILITY CONTROL (ESC)

THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.

NHTSA complaint #11185656 — an unverified report by a vehicle owner.

Jacksonville, FL

STEERING

MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.

NHTSA complaint #11183941 — an unverified report by a vehicle owner.

Jacksonville, FL

EXTERIOR LIGHTING

MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.

NHTSA complaint #11183941 — an unverified report by a vehicle owner.

Jacksonville, FL

SUSPENSION

MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.

NHTSA complaint #11183941 — an unverified report by a vehicle owner.

at 113 miles Merced, CA

VEHICLE SPEED CONTROL

I DON'T TRULY KNOW WHAT'S HAPPEN TO IT N IF IT'S BEEN FIXED BUT I DO KNOW THAT PRIOR IT WOULD HAVE UNCONTROLLABLE SPEED CONTROL N STEERING PROBLEMS N GPS N VIDEO N AUTO RECORDING N RADIO FREQUENCIES.

NHTSA complaint #11183323 — an unverified report by a vehicle owner.

at 113 miles Merced, CA

UNKNOWN OR OTHER

I DON'T TRULY KNOW WHAT'S HAPPEN TO IT N IF IT'S BEEN FIXED BUT I DO KNOW THAT PRIOR IT WOULD HAVE UNCONTROLLABLE SPEED CONTROL N STEERING PROBLEMS N GPS N VIDEO N AUTO RECORDING N RADIO FREQUENCIES.

NHTSA complaint #11183323 — an unverified report by a vehicle owner.

at 113 miles Merced, CA

ELECTRICAL SYSTEM

I DON'T TRULY KNOW WHAT'S HAPPEN TO IT N IF IT'S BEEN FIXED BUT I DO KNOW THAT PRIOR IT WOULD HAVE UNCONTROLLABLE SPEED CONTROL N STEERING PROBLEMS N GPS N VIDEO N AUTO RECORDING N RADIO FREQUENCIES.

NHTSA complaint #11183323 — an unverified report by a vehicle owner.

at 170,000 miles Conroe, TX

STEERING

VEHICLE IS LEAKING POWER STEERING FLUID. FOUND RECALL NOTICE FOR MY YEAR MODEL BUT CHRYSLER SAYS MY VIN IS NOT INCLUDED IN THE RECALL. ADDED FLUID ABOUT 3 MONTHS AGO AND STEERING WAS FINE UNTIL A WEEK AGO. SINCE THEN, FLUID ONLY LASTS A DAY BEFORE IT HAS TO BE REFILLED.

NHTSA complaint #11165261 — an unverified report by a vehicle owner.

at 140,000 miles Forest, VA

EXTERIOR LIGHTING

VEHICLE WAS PARKED. TURNED OFF. MULTIFUNCTION SWITCH THAT HAD BEEN REPLACED PREVIOULSY MALFUNCTIONED AGAIN. FOG LIGHTS JUST CAME ON OUT OF NOWHERE LUCKILY I TURNED AROUND AND NOTICED IT. WHEN I OPENED MY CAR DOOR I NOTICED THE SWITCH WAS SMOKING. AFTER SOME QUICK THINKING I PULLED THE FUSE. IF I HAD NOT THOUGHT OF THIS I BELIVE IT WOULD HAVE CAUGHT MY CAR ON FIRE AND THE ONES PARKED NEXT TO IT. I HAVE HAD THE FUSE PULLED FOR A YEAR. FLASH FORWARD TO MY CURRENT STATE IN VA AND IT'S INSPECTION TIME. I FAILED FOR A FAULTY FUNCTION SWITCH. THE GUYS REPLACED THE SWITCH FIRST STOPLIGHT I COME TO NO SIGNAL. TOOK IT BACK TO GARAGE THEY SAID SWITCH WAS BAD OUT OF THE BOX. AFTER THIS EPIDEMIC THIS WILL BE THE 4TH MULTIFUNCTION SWITCH THAT I KNOW OF INSTALLED ON THIS CAR. HOW IN THE WORLD HAS THIS PART NOT BEEN RECALLED YET. PLEASE DO SOMETHING!

NHTSA complaint #11097568 — an unverified report by a vehicle owner.

at 140,000 miles Forest, VA

ELECTRICAL SYSTEM

VEHICLE WAS PARKED. TURNED OFF. MULTIFUNCTION SWITCH THAT HAD BEEN REPLACED PREVIOULSY MALFUNCTIONED AGAIN. FOG LIGHTS JUST CAME ON OUT OF NOWHERE LUCKILY I TURNED AROUND AND NOTICED IT. WHEN I OPENED MY CAR DOOR I NOTICED THE SWITCH WAS SMOKING. AFTER SOME QUICK THINKING I PULLED THE FUSE. IF I HAD NOT THOUGHT OF THIS I BELIVE IT WOULD HAVE CAUGHT MY CAR ON FIRE AND THE ONES PARKED NEXT TO IT. I HAVE HAD THE FUSE PULLED FOR A YEAR. FLASH FORWARD TO MY CURRENT STATE IN VA AND IT'S INSPECTION TIME. I FAILED FOR A FAULTY FUNCTION SWITCH. THE GUYS REPLACED THE SWITCH FIRST STOPLIGHT I COME TO NO SIGNAL. TOOK IT BACK TO GARAGE THEY SAID SWITCH WAS BAD OUT OF THE BOX. AFTER THIS EPIDEMIC THIS WILL BE THE 4TH MULTIFUNCTION SWITCH THAT I KNOW OF INSTALLED ON THIS CAR. HOW IN THE WORLD HAS THIS PART NOT BEEN RECALLED YET. PLEASE DO SOMETHING!

NHTSA complaint #11097568 — an unverified report by a vehicle owner.

at 155,000 miles Maquoketa, IA

STEERING

I HAD PURCHESED A USED 2003 PT CRUISER AND ON THE HWY HOME SHORT TIME LATER I HEARD CLUNKING SOUND THREE TIMES FIRST WHEN MERGING ONTO HWY FROM CAR DEALERSHIP. FUTHERMORE, ABOUT 10 MIN INTO MY HWY DRIVE HOME I BECAME FRIGHTEND WHEN MY CAR ENDED UP HAVING A MIND IF ITS OWN AND STARED GOING TO THE LEFT SO I TRIED TO TURN STEARING WHEEL TOWARDS RIGHT AND I WAS UNABLE TO CORRECT IT FOR FEW SECONDS AND ENDED ON THE OTHERIDE OF WHITE LINE JUST ABOUT OFF HWY AND INTO GRAVEL BUT AT THAT POINT I SEENED TO REGAIN CONTROL OF MY CAR STEARING AND PROCEEDING BACK BETEEEN YELLOW AND WHITE LINE ON THE HWY, FOLLOWING WAS ANOTHER INCIDENT WAS WHEN I CAME TO COMPLETE STOP FOLLOWING WITH LEFT TURN (STARTED TO MAKE A CLUNKING SOUND EVEN LOUDER).DURNING MY ROUTE I MADE A RIGHT TURN THE SOUND AGAIN. I ENDED UP TAKING IT TO A DEALERSHIP TO TAKE A LOOK AT . THE MECHANIC SAID HE KNEW AT ONE POINT THEY HAD A SAFTY RECALL ON THE SUSPENSION FOR PT CRUSIERS BECAUSE THEY COULD CAUSE INJURY WITH MOTOR VEHICLE ACCIDENTS DUE TO LOSS OF CONTROL AS A RESULT OF LOWER CONTOL ARM /SWAY BAR / AND BAD BALL JOINTS WHICH I PERSONALLY PROB EXPERICEND ON MY WAY HOME FOLLOWING MY PURCHESE OF THE CAR. THE MECHANIC I SPOKE TO CHECKED MY VIN NUMBER AND IT DID NOT HAVE A RECALL ON IT HOWEVER THERE WAS RECALLS FOR A SET AMOUNT AND THAT MINE WASNT ONE OF THEM BUT SHOUKD HAVE BEEN AND THAT I SHOULD INFORM " NHTSA "ABOUT MY SITUATION BECAUSE THERE COULD BE OTHERS EXPERIENCING SAME SITUATION DUE TO MALFUNCTIONING PARTS BECAUSE A MALFUCTION CAN HAPPEN TO EVEN AFTER MARKET PARTS CAN LEAD TO DEADLY ACCIDENTS EVEN DEATH BECAUSE OF LOSS OF CONTROL. I STRONGLY AGREE WITH MECHANIC THAT THE RECALL SHOULD BE UPDATED EVEN ON THE AFTER MARKET PARTS FOR THE SUSPENION SUCH AS CONTROL ARM AND CALLED FOR EVERY 2003 PT CRUSIER GT BECAUSE OF LOSS OF CONTROL THAT ALMOST CAUSED ME TO BE IN ACCIDENT EVEN COULD OF BEEN FATAL. THANK YOU

NHTSA complaint #11079804 — an unverified report by a vehicle owner.

at 155,000 miles Maquoketa, IA

SUSPENSION

I HAD PURCHESED A USED 2003 PT CRUISER AND ON THE HWY HOME SHORT TIME LATER I HEARD CLUNKING SOUND THREE TIMES FIRST WHEN MERGING ONTO HWY FROM CAR DEALERSHIP. FUTHERMORE, ABOUT 10 MIN INTO MY HWY DRIVE HOME I BECAME FRIGHTEND WHEN MY CAR ENDED UP HAVING A MIND IF ITS OWN AND STARED GOING TO THE LEFT SO I TRIED TO TURN STEARING WHEEL TOWARDS RIGHT AND I WAS UNABLE TO CORRECT IT FOR FEW SECONDS AND ENDED ON THE OTHERIDE OF WHITE LINE JUST ABOUT OFF HWY AND INTO GRAVEL BUT AT THAT POINT I SEENED TO REGAIN CONTROL OF MY CAR STEARING AND PROCEEDING BACK BETEEEN YELLOW AND WHITE LINE ON THE HWY, FOLLOWING WAS ANOTHER INCIDENT WAS WHEN I CAME TO COMPLETE STOP FOLLOWING WITH LEFT TURN (STARTED TO MAKE A CLUNKING SOUND EVEN LOUDER).DURNING MY ROUTE I MADE A RIGHT TURN THE SOUND AGAIN. I ENDED UP TAKING IT TO A DEALERSHIP TO TAKE A LOOK AT . THE MECHANIC SAID HE KNEW AT ONE POINT THEY HAD A SAFTY RECALL ON THE SUSPENSION FOR PT CRUSIERS BECAUSE THEY COULD CAUSE INJURY WITH MOTOR VEHICLE ACCIDENTS DUE TO LOSS OF CONTROL AS A RESULT OF LOWER CONTOL ARM /SWAY BAR / AND BAD BALL JOINTS WHICH I PERSONALLY PROB EXPERICEND ON MY WAY HOME FOLLOWING MY PURCHESE OF THE CAR. THE MECHANIC I SPOKE TO CHECKED MY VIN NUMBER AND IT DID NOT HAVE A RECALL ON IT HOWEVER THERE WAS RECALLS FOR A SET AMOUNT AND THAT MINE WASNT ONE OF THEM BUT SHOUKD HAVE BEEN AND THAT I SHOULD INFORM " NHTSA "ABOUT MY SITUATION BECAUSE THERE COULD BE OTHERS EXPERIENCING SAME SITUATION DUE TO MALFUNCTIONING PARTS BECAUSE A MALFUCTION CAN HAPPEN TO EVEN AFTER MARKET PARTS CAN LEAD TO DEADLY ACCIDENTS EVEN DEATH BECAUSE OF LOSS OF CONTROL. I STRONGLY AGREE WITH MECHANIC THAT THE RECALL SHOULD BE UPDATED EVEN ON THE AFTER MARKET PARTS FOR THE SUSPENION SUCH AS CONTROL ARM AND CALLED FOR EVERY 2003 PT CRUSIER GT BECAUSE OF LOSS OF CONTROL THAT ALMOST CAUSED ME TO BE IN ACCIDENT EVEN COULD OF BEEN FATAL. THANK YOU

NHTSA complaint #11079804 — an unverified report by a vehicle owner.