FaultScore

2003 Chrysler Town AND Country suspension problems

12 of the 336 complaints about the 2003 Chrysler Town AND Country are about the suspension — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 20,000 miles.

F

12

Complaints

3

Crashes

0

Fires

2

Injuries

Exactly what failed

Suspension 4 33.3%
Front 3 25.0%
Rear 2 16.7%
Control ARM 1 8.3%
Leaf Spring Assembly 1 8.3%
Non-Powered Axle Assembly 1 8.3%

Suspension across every Chrysler Town AND Country year

1996 40 15.7%
1997 19 7.5%
1998 18 7.1%
1999 33 13.0%
2000 22 8.7%
2001 30 11.8%
2002 18 7.1%
2003 12 4.7%
2005 26 10.2%
2008 26 10.2%
2010 10 3.9%

What owners said

Filed with NHTSA, in their own words.

Minneapolis, MN

SUSPENSION

eLECTRICAL ISSUSES ILLINOIS AND INDIANNA POLICE RPORTS VEHICLE SHUT DOWN ON THE ROAD

NHTSA complaint #11675921 — an unverified report by a vehicle owner.

Manning, SC

SUSPENSION:REAR

I PURCHASED A HANDICAP ACCESSIBLE VAN WITH A LOWERED FLOOR. THE REAR LEAF SPRINGS ARE ATTACHED TO THE FRAME WITH BRACKETS. THESE BRACKETS ARE LOWER THAN THE FLOOR LEAVING ABOUT 3.25 TO 3.5 INCHES OF CLEARANCE TO THE ROAD. I CONSIDER THIS LOW CLEARANCE AS A POTENTIAL SAFETY HAZARD AND IT WILL ALSO PREVENT ACCESS TO A DRIVEWAY WHERE THE VEHICLE IS TO BE USED. ARE THERE REGULATIONS OR LAWS GOVERNING VAN CONVERSION ROAD CLEARANCE?

NHTSA complaint #10275883 — an unverified report by a vehicle owner.

at 64,353 miles W Chester, PA

SUSPENSION

INSURED WAS DRIVING DOWN THE ROAD AND THE CONTROL ARM FAILED CAUSING THE TIRE TO COME LOOSE AND VEHICLE DISABLE. THIS WAS DUE TO A MECHANICAL FAILURE. VEHICLE INVOLVED CHRYSLER TOWN & COUNTRY LX 2003.

NHTSA complaint #10269699 — an unverified report by a vehicle owner.

at 89,955 miles Huntsville, AL

SUSPENSION:FRONT:CONTROL ARM

I OWN A 2003 CHRYSLER TOWN & COUNTRY THAT I PURCHASED NEW IN OCT. OF 2003 FROM MORTIZ IN FORT WORTH, TEXAS. SINCE PURCHASING THIS VAN IT HAS BEEN USED FOR MOSTLY LONG DISTANCE TRIPS AND HAS BEEN SERVICED REGULARLY. AT THE END OF JANUARY 2007 MY TRANSMISSION SOLENOID PACK STARTED LEAKING. ON FEB. 15, 2007 I BOUGHT A NEW SOLENOID PACK FROM MADISON SQUARE CHRYSLER IN HUNTSVILLE, ALABAMA. I INSTALLED THIS ITEM MYSELF BEING THAT ALL THAT WAS INVOLVED WAS UNBOLTING THE OLD ONE AND INSTALLING THE NEW ONE. ON FEB. 20, 2007 WITH MILEAGE OF 87918 I HAD THE TRANSMISSION FLUID FLUSHED BY THE ABOVE MENTIONED DEALER AS WELL AS OIL CHANGE AND MAINTENANCE CHECKS. ON FEB. 28, 2007 THE CHECK ENGINE LIGHT CAME ON. I RETURNED TO THE DEALER ON MARCH 1, 2007 WITH MILEAGE OF 87990 FOR ANOTHER ROUND OF SERVICE COSTING $1033.42. ON APRIL 21, 2007 WITH MILEAGE OF 89955 I HAD COMPLETE TRANSMISSION FAILURE WITH MY TWO CHILDREN IN THE VAN. I HAVE NOT TAKEN ANY ACTION AT THIS TIME TO GET THIS RESOLVED BECAUSE I CANNOT AFFORD TO PAY FOR A NEW OR REBUILT TRANSMISSION.

NHTSA complaint #10188768 — an unverified report by a vehicle owner.

at 28,000 miles Charlottersville, VA

SUSPENSION

END JOINTS ON FRONT SWAY BAR BROKE, CAUSING HANDLING PROBLEMS AND LOAD KNOCK IN FRONT END.

NHTSA complaint #10153338 — an unverified report by a vehicle owner.

at 37,000 miles Lancaster, PA

SUSPENSION:FRONT

VEHICLE HAS 37,000 MILE. 2003 CHRYSLER TOWN AND COUNTRY LIMITED, FRONT WHEEL DRIVE. AM REPLACING THE SWAY BAR LINKAGE AND BUSHINGS FOR THE THIRD TIME. FOUND ON FRONT AXLE.

NHTSA complaint #10139709 — an unverified report by a vehicle owner.

at 12,000 miles Katy, TX

SUSPENSION:FRONT

REAR HATCH WOULD LOCK - BUT NOT BE SECURED. SEVERAL TIMES, DURING ACCELERATION, REAR HATCH WOULD OPEN - EXPOSING OCCUPANTS TO OUTSIDE - AS WELL AS FORCING DRIVER TO STOP VEHICLE IN HIGH SPEED AREAS (ESPECIALLY FREEWAY ON-RAMPS). TWO PREVIOUS NOTIFICATIONS TO THE DEALERSHIP WERE OF NO HELP. FINALLY FIXED END DECEMBER 2004. DRIVER'S POWER WINDOW FAILED COMPLETELY. TWO TRIPS TO DEALERSHIP (FOR WHAT WAS INTERMITTENT AT TIME) GAVE ME A SILICONE GREASE THAT I AM STILL WIPING OFF THE WINDOW EVERY TIME THAT I USE. FINALLY FIXED DECEMBER 2004. ALSO, EXPERIENCING THE MUCH MENTIONED NOISES FROM THE FRONT END. THE POWER STEERING NOISE (DEALER SAYS NORMAL) AND A CRUNCHING / CLICKING SOUND THAT SOUNDS LIKE A BAD CV JOINT OR AT LEAST A BROKEN SUSPENSION PIECE. UNRESOLVED AS OF PICKING UP FROM DEALER TODAY. CHRYSLER SERVICE IS NOT VERY IMPRESSIVE. I HAVE NEVER DEALT WITH A CAR COMPANY THAT COULD EXPLAIN AWAY SO MANY ABNORMALITIES AS BEING NORMAL.

NHTSA complaint #10110028 — an unverified report by a vehicle owner.

at 16,000 miles Hartsville, SC

SUSPENSION:FRONT

FRONT END FAILURE, TIRE ROTATION AND STEERING WHEEL VIBRATES AND SHAKES, AND IT FEELS LIKE SOME IS RUBBING AGAINST THE TIRE. DEALER SERVICED THE VEHICLE.

NHTSA complaint #10103517 — an unverified report by a vehicle owner.

at 9,044 miles Thomasville, NC Crash 1 injured

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

LIBERTY MUTUAL INSURANCE COMPANY AND M & L MOTOR COMPANY IN LEXINGTON NC INSIST THAT 90% OF CHRYLSER TOWN & COUNTRY LIMITED MINI VANS ARE OUT OF ALIGMENT FROM THE FACTORY. MY CHRYSLER WAS RECENTLY REAR ENDED BY A CLIENT OF LIBERTY MUTUAL .THEY REFUSED TO REPAIR THE ALIGMENT TO MY CHRYSLER. PLEASE CAN YOU HELP ME IN THIS SISTUATION THE PHONE NUMBER AT M&L MOTORS IS 336-248-5191 AND THE PHONE NUMBER AT LIBERTY MUTUAL IS 1-800-223-9704.

NHTSA complaint #10063972 — an unverified report by a vehicle owner.

at 9,044 miles Thomasville, NC Crash 1 injured

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

LIBERTY MUTUAL INSURANCE COMPANY AND M & L MOTOR COMPANY IN LEXINGTON NC INSIST THAT 90% OF CHRYLSER TOWN & COUNTRY LIMITED MINI VANS ARE OUT OF ALIGMENT FROM THE FACTORY. MY CHRYSLER WAS RECENTLY REAR ENDED BY A CLIENT OF LIBERTY MUTUAL .THEY REFUSED TO REPAIR THE ALIGMENT TO MY CHRYSLER. PLEASE CAN YOU HELP ME IN THIS SISTUATION THE PHONE NUMBER AT M&L MOTORS IS 336-248-5191 AND THE PHONE NUMBER AT LIBERTY MUTUAL IS 1-800-223-9704.

NHTSA complaint #10063972 — an unverified report by a vehicle owner.

at 24,000 miles Duluth, MN Crash

SUSPENSION

WHILE DRIVING AT NORMAL SPEED VEHICLE UNEXPECTEDLY VEERED TO THE RIGHT. DRIVER GRABBED THE STEERING WHEEL AND THE STEER WHEEL DID A COMPLETE TURN BUT THE VEHICLE DIDN'T RESPOND. AS A RESULT THE VEHICLE WENT INTO A DITCH. *AK

NHTSA complaint #10059283 — an unverified report by a vehicle owner.

at 10,436 miles Mclean, VA

SUSPENSION:REAR

WHILE DRIVING THE CONSUMER HEARD A RATTLING NOISE. ALL THE AXLE FLANGE BOLTS CAME OFF AND CAUSED A PIECE OF THE REAR AXLE TO HANG FROM THE VEHICLE. *NLM *TS

NHTSA complaint #10017259 — an unverified report by a vehicle owner.

Other 2003 Chrysler Town AND Country problems

← Full 2003 Chrysler Town AND Country report