2011 Chrysler Town AND Country electrical problems

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the title, and the numbers were unidentifiable. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 101,211, and at the time of registration, it was discovered that the mileage was unknown. The contact had not retrieved a Carfax report.

NHTSA complaint #11725873 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.

NHTSA complaint #11715742 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2011 Chrysler Town and Country. The contact stated while at a complete stop on several occasions, the vehicle stalled. The vehicle was able to restart on some occasions; however, the vehicle failed to restart on other occasions and was towed. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The contact stated that the failure persisted, and the contact was able to start the vehicle with the index finger. The dealer was contacted and informed the contact that the failure could be related to the WIN module. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,010.

NHTSA complaint #11673674 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

In Oct of 2024 My driver's side window shattered out of nowhere for no apparent reason! I heard this really loud boom then the window shattered ! I took it in the have the regulator replaced and the window. I also put a windshield in it at that time as well. Then in August of 2025 not even a year later and once again my window shattered and my winshield cracked. This time i was driving on the freeway and I heard a big pop the crash and in tiny pieces mof glass fell in to the door driver's side window .

NHTSA complaint #11665620 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I wrote before about the electrical issue. My husband jumped started my car On 8/28/24. I drove down to my church for a Women's Bible Study. I was there for 2 1/2 hours. When I went to leave my car would not start. I called my son. He jump started my car for me. As I was about to leave after a few minutes my car quit running. As the car was running every electrical component on the dash was going haywire, the heater fan was going full blast, but the windows would not go up. That was irritating as it started to rain. Had to cover the windows. Left the car in parking lot. Next day after church my husband tried to start the car. The car turned over and the battery light was on. Brande new battery was put in that week, As the following we thought that might have been the problem. He jumped started the car same thing as before. We had to have the car flat bedded to the mechanic. The mechanic tested the new alternator that was just put in and said it was bad. Replaced the alternator and car ran. He wanted to see what would happen so he kept car over night. Next morning car would not start. All fuses have been checked, fuse box has been checked. Nobody can seem to figure out what is going on with this vehicle. I have spent over $2000. an to no avail. I am ready to junk this thing. Mu dad said their was a Caravan for sale I just read they have electrical issues also no way.

NHTSA complaint #11613684 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Over 2 yrs now the electrical has been haywire. In driveway the interior lights on dash lights come on and and doors lock and unlock. Driving down road on dash tells you that must put car in park to engage. Lift gate ajar. Heater turns on and off full blast front and back fans. Side doors do not work/ or work when they want to work. Battery brand new gets drained and needs to be charged 1 every month. Had alternator changed. Still does the same thing. I call this my possessed van. At my wits end. Spent much money trying to find out problem unable to locate. Changed fuses did not help. This is my second town and country. I never had a problem with my first one which was a much older model that is why I got another one. Now I am rethinking about getting another town and country. Who is going to help with all of these customer complaints with electrical issues. I am a disabled person who needs my vehicle for appointments. I cannot get stranded or break down or have a vehicle fire. I am frustrated by this company for not caring for their customers needs.

NHTSA complaint #11610484 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

2011 Town and Country started stalling while driving up to 40mph! The problem is intermitten and unable to be diagnosed by mechanic. This happens in the middle of traffic and power steering is lost. This is a known problem and was recalled in the several years before mine. This is a safety issue to everyone on the road and is a matter of time before there is an accident.

NHTSA complaint #11584174 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2011 Chrysler Town and Country. The contact stated that while driving at 45–50 MPH, the complete electrical system shut down. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who stated that the electrical system had shut down. The vehicle failed to turn over and restart.  The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA hotline. The approximate failure mileage was 186,000.

NHTSA complaint #11578961 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van

NHTSA complaint #11522226 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would last between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.

NHTSA complaint #11518135 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

After most of the major electrical components were replaced a new battery, alternator and computer. Ran for a week then just died for no reason had to be jump started just to get it moving. Also the lane blind spot detectors are in a very bad place and are subject to weather and broke.

NHTSA complaint #11507772 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My vehicle keeps locking and unlocking itself

NHTSA complaint #11504841 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. After I had it towed to a garage they said the TIPM was faulty and had caused the fuel pump to burn out. I have seen/read numerous other people saying this has happened to their vehicle as well. The exact same issues. This issue has cost me over $1,500 and I still haven't had the TIPM fixed yet. With as many complaints on the same issue there should be a recall on this since it is obviously a manufacturing issue.

NHTSA complaint #11491737 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The TIPM is failing, not allowing the van to start when it gets so cold out. We were quoted $2000 to get it repaired. We found an article stating this is a common issue and was being repaired by Chrysler.

NHTSA complaint #11486507 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Going down the road 55 mh van quit rear hatch and sliding side doors unlocked and opened van will not start. These vans were recalled for something like this in the previous years. This one should have been recalled to

NHTSA complaint #11479842 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

"P0740" OBD2 code, causing vehicle to Fail state Safety Inspection. issue is due to a defect within the transmission, very common with the 2011 Chrysler Town & Country. "Dealer Only Repair" , very costly. Serious Safety Issue. Vehicle cannot be diagnosed by most Certified Mechanics. this faulty reading could mask very serious issues with the Transmission. This issue needs to be expedited to review ASAP. Thank You.

NHTSA complaint #11465141 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When we bought the vehicle the battery kept dying. The dealership installed a new battery and it kept happening. They eventually said that the fuel pump was not shutting down when the vehicle was turned off and they said they fixed the problem. Fast forward a couple years and the vehicle would not start. Took it to a trusted mechanic who diagnosed it needed a new computer. He said it is a well known problem with this vehicle and asked if we ever had the doors open on their on (we have). That is part of the computer problem and so is the fuel pump issue stated above. When I told the mechanic about the initial issue he checked the fuel pump and found that the dealership didn't address the actual problem They used shoddy wiring to bypass the fuel pump. He said the wiring was so loose that it fell apart when he touched it and said that a sharp turn would've been enough to disconnect the wiring and shut the vehicle down while driving. This would've been very dangerous. He stated that we were very lucky. Apparently this happens all the time with these Chrysler. He recommended we file this complaint.

NHTSA complaint #11463758 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

1) Dash board lite up like a christmas tree, would not turn over. 2) Next time no lights would come on, completely dead. Turning the key over did nothing, no lights. Key would also get stuck in the ignition 3) They determined it was the powertrain control PCM 4) Originally the part was like $800, they messed on troubleshooting (fried my battery). They knocked the price of the part down to $517

NHTSA complaint #11451253 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

2011 Chrysler town and country, starts then shuts off after two seconds. Check engine light came on last night. Remote start disabled. Vehicle will not start via push button, must use key fob in place of pushbutton. Again remote start will not work. Vehicle starts and shuts off right away. From research done, cause being TIPM OR FUEL RELAY.

NHTSA complaint #11443196 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle failed to start-up. In addition, there was an abnormal exploding noise coming from the vehicle while driving approximately 40 to 50 MPH. The contact mentioned that the windshield wipers failed to operate occasionally. The vehicle was taken to the dealer where it was diagnosed that wireless ignition and WIN module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.

NHTSA complaint #11442122 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle would intermittently fail to start up after multiple attempts. The contact would then take the key out of the ignition and press the auto start button on the key fob for the vehicle to start without incident. Upon investigation, the contact's son related that failure to a defective TIPM (Totally Integrated Power Module) which needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 157,000.

NHTSA complaint #11441446 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Vehicle would lose power. First problem was while at the gas station with my children (age 4 and 1) and with the key in the cup holder, the doors locked on their own. I had to call my husband to bring spare key. The next issue was the vehicle battery drained and had to get jumped. The last issue was the vehicle would not turn on. All of the lights turned on but would not crank over.Took it to my local dealership and was advised that the TIPM failed.

NHTSA complaint #11439261 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact’s daughter owns a 2011 Chrysler Town and Country. The contact stated while driving 25 MPH up an incline, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to his home where he inspected the vehicle. The contact discovered that the Totally Integrated Power Module (TIPM) was defective and needed to be replaced. The contact spoke to an independent mechanic who informed him that there was no recall on the vehicle and that he was unaware of any issues with the TIPM. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 136,000.

NHTSA complaint #11432148 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle would suddenly shut off without warning. On several occasions, the vehicle would not immediately restart. Additionally, on occasions, the vehicle could not be started after being parked for several hours. The cause of the failure was not yet determined. The local dealer was notified of the failure however, the manufacturer was not yet contacted. The failure mileage was 70,000.

NHTSA complaint #11432022 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I don't know much about vehicles. So when I get the obd scanned to make sure things are good to sell my van and it throws back many error codes, I was surprised. I thought the vibration/shaking was minor or just because I only had 4 out 6 engine mounts replaced. I was told the tipm was bad, the transmission, the tire pressure sensors don't work. The eco drive doesn't work. I was told that there was a problem with mine that was recalled but only on half of the vehicles and my vin wasn't one of them recalled even though it's the same problem. I was told the main fuse panel under the hood needs replaced. From what I was told, all the needed repairs will cost about as much as I paid for the vehicle itself. There have been lights on the dash since a few days after I bought it but the obd didn't want to put out any reading. I named her Christine because she seems to have a mind of her own. The rpm's go sky high whenever they feel like it so I often have to pull over, turn it off and wait about 5 minutes. I didn't know where to turn to get help with this before it nickel and dimes me into the even more poor house.

NHTSA complaint #11429130 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

MY TIPM IS FAILING SLOWLY. MY STARTER IS PULLING WAY TO MANY AMPS WHEN STARTING. I'VE CHANGED IT TWICE. MY FUEL RELAY HAS FAILED. A LOT OF THE TIMES WHEN I START MY CAR I HAVE AN ICON FOR MY ABS SENSOR COME ON AND THE ONLY WAY TO GET IT OFF IS TO PULL OVER AND RESTART MY CAR. WHEN THE LIGHT IS ON ON MY DASH. MY CAR WON'T DRIVE OVER 60MPH AND MY RPMS WILL RUN HIGH AND WHEN YOU LET OFF THE GAS WHILE IT'S DOING THIS IT WILL TAKE YOU ALMOST TO A STOP WITHIN SECONDS. MY CHECK ENGINE LIGHT NEVER GOES OFF. AND NO MATTER HOW MANY TIMES IT GETS TESTED AND RESET IT COMES BACK WITHIN HOURS. SO MY AUTO START NEVER WORKS. SOMETIMES WHEN I START MY CAR I CAN'T GET MY SEATBELT ALARM TO STOP SINGING SO I HAVE TO PULL OVER AND RESTART. IT ALL LEADS BACK TO THIS TIPM (ELECTRONICS BOARD BELOW THE FUSE BOX). I'VE HAD IT PRICED AT 1300$ TO FIX IT. BUT TURNS OUT IT'S THE MOST COMMON ISSUE WITH THIS YEAR OF THIS VAN. PLEASE HELP!

NHTSA complaint #11413888 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I JUST BOUGHT THIS VEHICLE SECONDHAND THE INDICATORS FOR VEHICLE TO CLOSE ARE ON THE AIRBAG LIGHT IS ON THE SEATS DON'T GO UP AND DOWN AS SUPPOSED TO THEY JUST MAKE A NOISE AND BOTH PASSENGER AND DRIVER SIDE REAR DOORS DON'T OPEN AND THE WINDOWS DON'T GO UP OR DOWN MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11406502 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

2011 CHRYSLER TOWN AND COUNTRY WITH 114,212 MILES. WHILE PARKED, THE CAR ACTS AND SOUNDS LIKE IT WANTS TO, BUT WILL NOT START. TOOK IT TO THE DEALERSHIP AND WAS DIAGNOSED WITH A BAD TIPM (TOTALLY INTEGRATED POWER MODULE) AND FUEL PUMP RELAY. THIS IS A KNOWN ISSUE AND THE SAME ISSUE IN RECALL P54/NHTSA 14V-530 FOR THE DURANGO AND GRAND CHEROKEE LAWSUIT SETTLEMENT BUT FOR SOME REASON THE TOWN AND COUNTRY AND OTHER CHRYSLERS PETITIONS WERE DENIED. AFTER TALKING TO CHRYSLER, THEY ONLY SUGGESTED THAT I KEEP MY RECEIPTS IN CASE IT WAS ACCEPTED AS A RECALL BUT WOULD NOT GIVE ANY FINANCIAL HELP ON A $1400 REPAIR BILL.

NHTSA complaint #11397522 — an unverified report by a vehicle owner.