FaultScore

2011 Chrysler Town AND Country other reported problems

58 of the 1,108 complaints about the 2011 Chrysler Town AND Country are about the other systems — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 83,037 miles.

A

58

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

Unknown OR Other 58 100.0%

Other & Unspecified across every Chrysler Town AND Country year

1996 19 2.8%
1997 10 1.5%
2005 10 1.5%
2006 11 1.6%
2008 90 13.1%
2009 30 4.4%
2010 96 14.0%
2011 58 8.5%
2012 58 8.5%
2013 62 9.1%
2014 89 13.0%
2015 42 6.1%
2016 110 16.1%

What owners said

Filed with NHTSA, in their own words.

Clayville, NY

UNKNOWN OR OTHER

Over 2 yrs now the electrical has been haywire. In driveway the interior lights on dash lights come on and and doors lock and unlock. Driving down road on dash tells you that must put car in park to engage. Lift gate ajar. Heater turns on and off full blast front and back fans. Side doors do not work/ or work when they want to work. Battery brand new gets drained and needs to be charged 1 every month. Had alternator changed. Still does the same thing. I call this my possessed van. At my wits end. Spent much money trying to find out problem unable to locate. Changed fuses did not help. This is my second town and country. I never had a problem with my first one which was a much older model that is why I got another one. Now I am rethinking about getting another town and country. Who is going to help with all of these customer complaints with electrical issues. I am a disabled person who needs my vehicle for appointments. I cannot get stranded or break down or have a vehicle fire. I am frustrated by this company for not caring for their customers needs.

NHTSA complaint #11610484 — an unverified report by a vehicle owner.

Battle Creek, MI

UNKNOWN OR OTHER

Unknown what part is at fault. The automatic sliding doors will open fully and then immediately close. The feature that is supposed to make the doors stop when they detect something does not activate. An adult's full body weight is needed to press on the door to make it stop closing. Faulty on both driver and passenger sides. Starts to happen intermittently and then constantly. Dealership claims it is a "software" issue and not applicable for bumper-to-bumper warranty. I also contacted the mopar warranty department and they also claim it is not a covered issue even though there is a serious safety risk involved. A quick google search reveals it is a common problem.

NHTSA complaint #11591140 — an unverified report by a vehicle owner.

Dayton, TX

UNKNOWN OR OTHER

The ABS light, Traction light, and Brake light all come on and simultaneously. I've been told that the ABS Module is bad and needs to be replaced. The fact that the module needs to be replaced concerns me since there are prior recalls for ABS Module with other Dodge, Ram, and Chrsyler makes and models.

NHTSA complaint #11547859 — an unverified report by a vehicle owner.

Bellport, NY

UNKNOWN OR OTHER

TIPM is defective causing the car hard starting and stall.The fuel pump relay stays on draining the new battery . The car starts then shuts down after 2 seconds. The sliding doors open and close, horn stops, car alarm stops intermittently. I had to temporarily bypass the fuel pump relay.The cost of the TIPM replacement is $1500

NHTSA complaint #11435644 — an unverified report by a vehicle owner.

at 96,638 miles Winchester, TN

UNKNOWN OR OTHER

OUR TIPM FAILED CAUSING US NOT TO BE ABLE TO START THE CAR WE WERE TOLD THAT THE FUEL PUMP WAS CONSTANTLY RUNNING EVEN THOUGH CAR WAS TURNED OFF...WE PAID A VERY LARGE BILL TO GET REPAIRED AND OF COURSE OUR WARRANTY HAD EXPIRED...WE FELT THERE SHOULD HAVE BEEN A RECALL FOR THIS PART...OUR ANSWER FROM CHRYSLER WAS KEEP YOUR RECEIPT INCASE OF A RECALL...THIS REPAIR COULD HAVE CAUSED A FIRE IF PARKED IN OUR GARAGE OR ANYWHERE...SHOULD HAVE BEEN A RECALL...

NHTSA complaint #11413370 — an unverified report by a vehicle owner.

at 96,638 miles Winchester, TN

UNKNOWN OR OTHER

OUR TIPM FAILED ..CAUSING US TO NOT BE ABLE TO START THE CAR AND ALSO FUEL PUMP WAS CONSTANTLY RUNNING EVEN WHEN ENGINE WAS OFF AND AWAY FROM CAR... WE PAID OVER 3000.00 TO GET REPAIRED.....WE FOUND OUT THAT THIS COULD CAUSE THE AUTO TO START ON FIRE ...AND ENDANGER OUR HOUSE WHEN PARKED IN THE GARAGE...WHY WASNT THERE A RECALL FOR THIS PART ?

NHTSA complaint #11405211 — an unverified report by a vehicle owner.

at 110,000 miles Oelwein, IA

UNKNOWN OR OTHER

CHRYSLER TOWN AND COUNTRY AND DODGE MINIVAN HAVE AN ACTUATOR THAT LOCKS AND UNLOCKS THE REAR SLIDING DOORS. THE SAME PART IS USED FOR BOTH SIDES, IT JUST NEEDS AN ARM ON IT DEPENDING ON THE SIDE. THE DEFECT IS THAT WHEN THESE ACTUATORS GO OUT, IT WILL EITHER NOT ALLOW THE DOOR TO LOCK, OR PERMANENTLY LOCKE THE DOOR AT ANY TIME AND REMAIN LOCKED UNTIL IT IS FIXED. **IF THERE IS AN EMERGENCY AND THE ACTUATOR BROKEN IN THE LOCKED POSITION THE DOOR WILL NOT OPEN OR OPERATE (INSIDE OR OUTSIDE). IT IS IMPOSSIBLE POSSIBLE TO OPEN THE DOOR IN ANYWAY UNLESS TAKING OFF THE INSIDE PANEL AND GETTING INSIDE TO THE LOCK MECHANISM. IF THE DOOR IS IN THE UNLOCKED POSITION AND YOU WERE UNAWARE THAT THE ACTUATOR IS BROKEN IN THE UNLOCKED POSITION AND YOU THINK IT'S LOCKED AND YOU LEAVE YOUR CHILD IN THERE TO RUN INTO THE HOUSE SOMEBODY COULD OPEN THE DOOR AND STEAL ANYTHING OUT OF YOUR CAR INCLUEDING A CHILD. WHEN THE ACTUATOR BRAKES IN THE UNLOCK POSITION YOU HAVE NO IDEA WHAT IT IS BROKEN. HOWEVER WHEN IT BREAKS IN THE LOCK POSITION IT IS IMMEDIATE AND WITHOUT WARNING AS WELL. WHEN I FOUND OUT THAT MY DOOR WAS LOCKED ON THE DRIVERS SIDE WAS WHEN I WENT TO GET MY DOG OUT OF MY BACK SEAT AND IT WAS BROKEN.I LOOKED THIS ISSUE UP ON THE INTERNET AND THAT'S WHAT I WAS TOLD TO CHECK BOTH DOORS AND FOUND MY MY PASSENGER SIDE WAS PERMANENTLY UNLOCKED.

NHTSA complaint #11377015 — an unverified report by a vehicle owner.

at 48,800 miles Citrus Heights, CA

UNKNOWN OR OTHER

I CANNOT GET IT TO START, IT WON'T TURN OVER. THE LIGHTS ON THE DASH BOARD CAME ON INCLUDING THE IGNITION LIGHT. THE BATTERY IS NEW, SO WHAT'S THE PROBLEM?

NHTSA complaint #11353545 — an unverified report by a vehicle owner.

at 140,000 miles Cedar Hills, UT

UNKNOWN OR OTHER

THE ACTUATOR FAILED ON THE DRIVER SIDE SLIDING DOOR. THE DOOR IS COMPLETELY STUCK AND WILL NOT OPEN MANUALLY MAKING DRIVING A VERY DANGEROUS SITUATION.

NHTSA complaint #11342730 — an unverified report by a vehicle owner.

at 118,000 miles Louisville, KY

UNKNOWN OR OTHER

THE VAN HAS DRAINED A NEW BATTERY IN TWO DAYS. DEALERSHIP CLAIMS THEY CAN'T FIND THE PROBLEM EVEN THOUGH THERE IS A KNOWN PROBLEM WITH THEIR ROOM'S FROM THIS MODEL YEAR. I HAVE SUGGESTED THEY LOOK AT THE FUEL PUMP TURNING ON EVEN THOUGH A KEY HAS NOT BEEN USED TO START VEHICLE AND TO LOOK AT THE WIRELESS IGNITION NODE MODULE. SEEMS I HAVE TO DO THE INVESTIGATIVE WORK AND INCUR ALL THE COST. DEALERSHIP HAS HAD MY VEHICLE FOR OVER A WEEK NOW.

NHTSA complaint #11329471 — an unverified report by a vehicle owner.

at 115,000 miles NEW Albany, OH

UNKNOWN OR OTHER

REAR PASSENGER SLIDING DOORS WILL NOT FULLY CLOSE AND LOCK WHEN PUSHING CLOSE BUTTON. DOORS HAVE TO BE MANUALLY PUSHED CLOSED FROM THE OUTSIDE TO CLOSE THE LAST QUARTER INCH AND TO HAVE THE DOOR CLOSE MECHANISM ENGAGE. THIS PRESENT A SAFETY RISK TO 2ND ROW PASSENGERS AS THE DOORS ARE NOT FULLY SECURED.

NHTSA complaint #11309166 — an unverified report by a vehicle owner.

at 11,588 miles Simpsonville, SC

UNKNOWN OR OTHER

I WAS AT THE STORE WHEN I CAME OUT TO START MY VAN I PUT THE KEY IN TURNED IT IT WOULD NOT START UP THE KEY WOULD NOT COME OUT IT GOT STUCK HAD TO PULL IT OUT, AND HAVE IT TOWED TO THE GARAGE AND THEY COULD NOT FIX IT.

NHTSA complaint #11288043 — an unverified report by a vehicle owner.

at 117,000 miles Bourbonnais, IL

UNKNOWN OR OTHER

I HAVE INTERMITTENT STARTING. I HAVE RECENTLY BOUGHT THIS VEHICLE ON 09/11/2019 AND I HAVE HAD THIS ISSUE WITH INTERMITTENT STARTING WITHIN THE FIRST 30 DAYS OF BUYING THE VEHICLE. THERE ARE TIMES WHERE MY VEHICLE WILL START JUST FINE BUT THEN THERE ARE TIMES WHERE THE CAR WILL NOT TURN OVER. THE STARTER HAD BEEN REPLACED, ALONG WITH THE BATTERY AND ALTERNATOR. MY MECHANIC HAD LOOKED AT MY VEHICLE MULTIPLE TIMES AND THEY SAY THEY CANNOT FIND ANYTHING WRONG BUT I STILL HAVE ISSUES WERE I CAN GO A WEEK WITH NO ISSUES BUT THEN ALL OF A SUDDEN WE WILL GO TO START THE VAN AND IT WON'T. I HAVE RESEARCHED THIS AND THERE ARE MULTIPLE PEOPLE WITH THE SAME ISSUE AND HAVE IDENTIFIED IT IS THE TIPM AND THIS HAS BEEN AN ON GOING ISSUE. THIS ISSUE ALWAYS HAPPENS WHEN THE CAR IF STATIONARY.

NHTSA complaint #11271251 — an unverified report by a vehicle owner.

at 120,000 miles Brown Deer, WI

UNKNOWN OR OTHER

INTERMETINT WIPERS DON'T WORK,, BLIND SPOT DETECTION SYSTEM DOESN'T WORK

NHTSA complaint #11270838 — an unverified report by a vehicle owner.

Florence, KY

UNKNOWN OR OTHER

PASSANGER SIDE SLIDING DOOR WILL NOT LOCK. THE LOCK ITSELF IS STUCK IN LOCK POSITION. BUT IT WILL NOT MOVE BY ANY POWER DEVICE. AND WILL NOT BUDGE BY MANUAL. ALL DOORS WILL LOCK BUT THAT ONE. THERE ARE MANY YOUTUBE VIDEOS SHOWING THIS ISSUE. SAYING IT IS THE ACTUATOR.

NHTSA complaint #11221507 — an unverified report by a vehicle owner.

Rougemont, NC

UNKNOWN OR OTHER

WON'T START AT CERTAIN TIMES T HAPPEN ONCE IN JANUARY AND ONCE IN APRIL.

NHTSA complaint #11204903 — an unverified report by a vehicle owner.

at 69,400 miles Colby, KS

UNKNOWN OR OTHER

WHEN STARTING WITH PUSH BUTTON SOMETIMES WILL NOT START . OTHER TIMES STAYS ENGAGED. BRAKE PEDAL GETS HARD WITH PUSH BUTTON THAT'S HOW I KNOW IT WILL NOT START WITH BUTTON. HEATER WILL TURN ON ON ITS OWN EVEN AFTER BEING SHUT OFF. CRUISE CONTROL DOES NOT ALWAYS LIGHT UP AND WORK. BACK HATCH WILL NOT OPEN OR CLOSE WITH BUTTON NO CODES PULL UP ON ANY OF THESE ISSUES. I HAVE HAD IT AT 3 OR 4 DIFFERENT MECHANICS AND NOBODY SEEMS TO KNOW WHAT THE PROBLEM IS. HAVE PULLED UP THINGS ON THE INTERNET THAT SHOWS TEMP BOARD. I HAVE TAKEN THIS VEHICLE IN MANY TIMES UNDER WARRANTY AND NOBODY COULD FIND OUT WHAT THE PROBLEM IS. NOW WARRANTY IS OUT AND STILL HAVE NO ANSWERS. WE DID REPLACE STARTER AND IT DID NOT RESOLVE THE ISSUE. HUSBAND IS ON DISABILITY FOR BRAIN TUMOR SO WE DO NOT HAVE A LOT OF RESOURCES TO TRY ELIMINATE.WOULD LIKE TO KNOW WHAT YOU HAVE SUGGESTED TO OTHERS THAT HAVE PUT COMPLAINTS IN FOR THE SAME ISSUES

NHTSA complaint #11196990 — an unverified report by a vehicle owner.

at 180,000 miles Richmond, KY

UNKNOWN OR OTHER

TOTAL INTEGRATED POWER MODUAL REPLACED MULTIPLE TIMES AND STILL DEFECTIVE. COSTING ME THOUSANDS OF DOLLARS! VAN WILL SUDDENLY STALL AT HIGHWAY SPEEDS. PLEASE MAKE CHRYSLER FIX THIS. IT COULD EASILY LEAD TO AN ACCIDENT.

NHTSA complaint #11192892 — an unverified report by a vehicle owner.

at 91,000 miles Poughkeepsie, NY

UNKNOWN OR OTHER

MY CAR WILL NOT START AND IT IS BECAUSE THE TIPM HAS STOPPED WORKING ON THE CAR. I HAVE ANOTHER BUDDY WITH A 2010 T&C AND THE SAME THING IS GOING ON. PART IS ON BACKORDER 3 WEEKS SO LOTS OF PEOPLE MUST BE HAVING THE ISSUE. I CALLED CHRYSLER AND THEY TOLD ME THEY CAN DO NOTHING FOR ME AND SHOULD CONTACT YOU. THE CAR CRANKS WHEN I PUT THE KEY IN THE IGNITION AND TURN. THE CAR IS STOPPED AND COLD. IT CRANKS BUT DOES NOT TURNOVER. I HAVE ALREADY REPLACED THE BATTERY

NHTSA complaint #11164583 — an unverified report by a vehicle owner.

at 188,900 miles Plymouth, MA

UNKNOWN OR OTHER

TO BEGIN WITH VEHICLE WOULD START AFTER, SOMETIMES UNTIL AFTER SEVERAL ATTEMPS. IT ALSO STOPPED WHILE DRIVING, JUST WENT DEAD AND LOCKED UP THE WHOLE STEERING WHEEL, WITH THE VEHICLE STILL ROLLING. WAS JUST LUCKY TO GET OFF THE ROADWAY WITH NO ACCIDENT. PROGRESSIVELY IT GOT WORSE, AND WOULDN'T EVEN START AT ALL. TOOK TO REPUTABLE REPAIR SHOP, WHO SAID WAS A RECALL ISSUE AND THEY WEREN'T ABLE TO ORDER THE PART FOR REPAIR, BECAUSE OF RECALL. INFORMED HAD TO GO TO DEALER FOR REPAIR. DEALER SAID THIS PARTICULAR VIN WAS NOT ON RECALL ALTHOUGH ISSUE HAD BEEN IDENTIFIED AS RECALL ISSUE. MEANWHILE, CHARGED ME $1275.83 FOR REPAIR LISTING "CAUSE - NO POWER AT FUEL PUMP CHECK NO POWER FUSE M25, FUSE M25 CONTROLLED BY INTERNAL RELAY IN TPIM". FUSE M25 NEEDS TPIM WAS $207.81. THEN "TIPM KIT TIPM" WAS $977.00. PLUS LABOR AND TAX. PROBLEM - BOTH INDICATED THIS TYPE OF VEHICLE HAD SAME ISSUES AND WERE ON RECALL. IT IS REASONABLE TO EXPECT THAT MY VEHICLE SHOULD HAVE BEEN COVERED UNDER RECALL. PLEASE HELP ME RECOVER ON THIS ISSUE.

NHTSA complaint #11154073 — an unverified report by a vehicle owner.

at 99,669 miles W Frankfort, IL

UNKNOWN OR OTHER

I WAS DRIVING THE VEHICLE AND ALL THE LIGHTS ON THE DASH CAME ON AND THEN WENT BLACK, THE VAN SHUT OFF WHILE DRIVING AND I WAS ALMOST HIT BY A BIG TRUCK. THE VAN WILL NOT START NOR HOLD CHARGE. THAE BATTERY AND ALTNATOR TEST GOOD BUT IT WONT START. I HAVE HAD IT TOWED TWICE IN LESS THAN A MONTH AND HONESTLY CANT AFFORD TO KEEP GETTING STRANDED. I PURCHASED THE VEHICLE IN AUGUST OF 2016 AND THIS IS OUR FAMILY VEHICLE, AT THIS POINT I DONT HAVE TRANSPORTATION FOR MY JOB AND WOULDN'T FEEL SAFE DRIVING IT IF IT DID RUN. SO NOW IM PAYING FOR A VEHICLE THAT DOESN'T RUN AND FRANKLY IS A SAFTEY HAZZARD. MY HUSBAND IS DISABLED AND THIS WAS OUR TRANSPORTATION TO AND FROM HIS APPOINTMENTS AS WELL. I HAVE SEEN AND READ THAT THOUSANDS ARE HAVING THE SAME ISSUE WITH CHRYSLER AND STILL NO RECALL. SOMEONE PLEASE HELP.

NHTSA complaint #11132848 — an unverified report by a vehicle owner.

at 112,000 miles Orlando, FL

UNKNOWN OR OTHER

GAUGE CLUSTER BEGINS TO FLICKER AND GUAGUAS BEGIN TO SPAZZ OUT. VEHICLE THEN SHUTS DOWN WHILE DRIVING. NO ISSUES WITH BATTERY OR ALTERNATOR.

NHTSA complaint #11127982 — an unverified report by a vehicle owner.

Waterford, MI

UNKNOWN OR OTHER

WHILE DRIVING MY VEHICLE, THE AC OR HEATER WOULD COME ON, BY IT'S SELF. THIS HAS BEEN GOING ON FOR A WHILE, THEN LAST WEEKEND, MAY 25, 2018 THE WINDSHIELD WIPPERS CAME ON AND THE DASH BOARD WENT BLANK. I HAD TO PULL OVER AND TURN THE CAR OFF TO GET EVERYTHING CORRECTED. BEFORE THAT, MY PASSENGER SLIDING DOOR STARTED MAKING BUZZING SOUNDS WHEN YOU HIT THE UNLOCK BUTTON, THIS HAPPENS WHENEVER YOU HIT THE UNLOCK BUTTON.

NHTSA complaint #11098647 — an unverified report by a vehicle owner.

at 144,000 miles Joliet, IL

UNKNOWN OR OTHER

WE HAVE HAD NUMEROUS TIME WHEN THE VAN WILL NOT START. THE ENGINE SOUNDS LIKE IT IS TRYING TO TURN OVER BUT NOTHING HAPPENS AND THE ENGINE LIGHT COMES ON. AFTER NUMEROUS ATTEMPTS THE VAN STARTS. WHEN IT HAS BEEN TAKEN IN TO THE CHRYSLER DEALERSHIP THEY ARE UNABLE TO DIAGNOSE THE PROBLEM DUE TO THE CODE BEING RESOLVED. MORE IMPORTANTLY THE VAN STALLED WHILE DRIVING 70 MPH ON THE HIGHWAY. LIGHTS, RADIO, FANS ALL WORKED BUT THE ENGINE JUST SHUT OFF. CHRYSLER DEALERSHIP STATED THEY COULDN'T FIND THE ISSUE AND PUT A NEW BATTERY IN. AFTER PICKING UP THE VEHICLE IS STALLED AGAIN GOING 30 MPH IN TOWN. AGAIN VAN WAS TOWED TO THE DEALERSHIP AND AGAIN WAS TOLD THE CODES WERE RESOLVED SO THEY WERE UNABLE TO FIGURE OUT WHAT WAS WRONG. THEY STATE THAT THEY SEE THERE ARE A LOT OF ELECTRICAL CODES BUT THAT THEY ARE UNABLE TO READ THEM BECAUSE THEY HAVE BEEN RESOLVED. VEHICLE HAS 144000 MILES ON IT AND HAS REGULAR MAINTENANCE DONE.

NHTSA complaint #11074011 — an unverified report by a vehicle owner.

at 43,000 miles Petaluma, CA

UNKNOWN OR OTHER

WHEN BRAKING THE STEERING WHEEL AND CAR SHAKE.... HAVE HAD BRAKES CHECKED REPLACED POWER STEERING FLUID AND IT'S STILL HAPPENING ALSO HAS THE SAME PROBLEM IN REVERSE

NHTSA complaint #11052138 — an unverified report by a vehicle owner.

at 89,000 miles Rock Hill, SC

UNKNOWN OR OTHER

THIS CAR HAS DIFFICULTY STARTING. THE BATTERY WAS CHECKED, REPLACED AND IT STILL HAPPENS. ALSO, THE CAR WILL STALL WHEN GOING BETWEEN 20-30 MILES PER HOUR. IT IS A VERY SCARY SITUATION.

NHTSA complaint #11042849 — an unverified report by a vehicle owner.

at 97,000 miles Columbus, OH

UNKNOWN OR OTHER

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

NHTSA complaint #11042024 — an unverified report by a vehicle owner.

at 159,000 miles Mcminnville, TN

UNKNOWN OR OTHER

WHEN I GO TO START ENGINE AS SOON AS I PUT KEY IN IT STARTS TRYING TO START THE I TURN IT OFF AND TRY AGAIN AND DOES THE SAME THING. EVENTUALLY IT STARTS.IT S IN MY DRIVEWAY OR AT A PARKING LOT.I M AFRAID IF IT S KEEP DOING THIS , IT WILL DAMAGE SOMETHING ELSE.

NHTSA complaint #11031771 — an unverified report by a vehicle owner.

at 83,075 miles Supply, NC

UNKNOWN OR OTHER

MY WIFE, 4 CHILDREN AND I WERE DRIVING HOME FROM CHURCH WEDNESDAY NIGHT AT APPX. 9:45 P.M WHEN THIS VEHICLE SHUT COMPLETELY DOWN. THE ENGINE QUITS, THE STEERING WAS NEARLY IMPOSSIBLE, THE BREAKS WERE BARELY WORKING AT ALL, AND EVERY SINGLE LIGHT WENT DARK FROM THE DASH TO THE EXTERIOR LIGHTS ON A ROAD THAT WAS WINDING AND PITCH BLACK. WE WERE DRIVING AS USUAL AROUND 55-60 MPH GOING DOWN THIS ROAD. CHRYSLER TREATS IT AS THOUGH IT IS MY RESPONSIBILITY AND NO MORE THAN A FAULTY "AIRE" CONTROL. WHEN IT THREATENS THE LIVES OF MY WIFE AND CHILDREN, THIS IS FAR MORE THAN A TECHNICAL ISSUE OR A WORN OUT PART. WE COULD HAVE ALL BEEN KILLED OR SERIOUSLY INJURED. LOOKING ONLINE THERE ARE SEVERAL TOWN & COUNTRY MINIVANS OF DIFFERENT YEARS HAVING THE EXACT SAME ISSUE.

NHTSA complaint #11025346 — an unverified report by a vehicle owner.

at 79,000 miles Houston, TX

UNKNOWN OR OTHER

IN MOTION ON A CITY FREEWAY AROUND 7:00 PM -- THE VEHICLE WITHOUT WARNING COMPLETELY "SHUT DOWN" WHILE DRIVING IT ON A LOCAL FREEWAY. THE VEHICLE HAD NO POWER, LIGHTS, ETC. I HAD TO IMMEDIATELY STEER IT TO THE SIDE OF THE ROAD. THERE WAS NO ROAD SHOULDER TO PULL OUT OF ONCOMING TRAFFIC. IT WAS NOT POSSIBLE TO USE THE HAZARD FLASHER TO WARN ONCOMING DRIVERS. THE VEHICLE HAD NO LIGHTS. THE BACK HATCH/TAIL GATE WOULD NOT OPEN TO USE AS A VISUAL SIGNAL TO OTHER DRIVERS. IT WAS A POTENTIALLY VERY DANGEROUS SITUATION. THANKFULLY A LARGE WRECKER PULLED UP BEHIND THE VEHICLE TO PREVENT US FROM BEING HIT AS WE COULD NOT BE READILY SEEN. I USED MY CELL PHONE FLASHLIGHT TO SIGNAL ONCOMING TRAFFIC OF OUR LOCATION.

NHTSA complaint #11020015 — an unverified report by a vehicle owner.

Other 2011 Chrysler Town AND Country problems

← Full 2011 Chrysler Town AND Country report