BMW 328 vs Cadillac XTS
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | BMW 328 | Cadillac XTS |
|---|---|---|
| Complaints on file | 125 | 310 |
| Model years covered | 2007–2013 | 2013–2019 |
| Worst model year | 2011 | 2014 |
| Best model year | 2012 | 2016 |
| Crashes reported | 7 | 9 |
| Fires reported | 3 | 9 |
| Injuries reported | 4 | 3 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Airbags | Electrical System |
| Share of complaints involving harm | 11.2% | 6.8% |
BMW 328 by year
What breaks
Airbags
33
26.4%
Electrical System
23
18.4%
Engine & Cooling
17
13.6%
Other & Unspecified
11
8.8%
Seat Belts
9
7.2%
Stability & Traction Control
5
4.0%
Transmission & Drivetrain
4
3.2%
Steering
4
3.2%
Cadillac XTS by year
What breaks
Electrical System
80
25.8%
Other & Unspecified
42
13.5%
Suspension
40
12.9%
Brakes
20
6.5%
Engine & Cooling
19
6.1%
Lights
12
3.9%
Steering
11
3.5%
Wheels
10
3.2%