Buick Lucerne vs Ford Freestar
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Buick Lucerne | Ford Freestar |
|---|---|---|
| Complaints on file | 1,332 | 3,223 |
| Model years covered | 2006–2011 | 2004–2007 |
| Worst model year | 2006 | 2004 |
| Best model year | 2010 | 2007 |
| Crashes reported | 119 | 43 |
| Fires reported | 79 | 28 |
| Injuries reported | 77 | 46 |
| Deaths reported | 3 | 1 |
| Most complained-about part | Electrical System | Transmission & Drivetrain |
| Share of complaints involving harm | 20.9% | 3.7% |
Buick Lucerne by year
What breaks
Electrical System
405
30.4%
Fuel & Propulsion
137
10.3%
Engine & Cooling
106
8.0%
Body & Structure
103
7.7%
Steering
84
6.3%
Airbags
79
5.9%
Brakes
56
4.2%
Acceleration & Cruise Control
45
3.4%
Ford Freestar by year
What breaks
Transmission & Drivetrain
1,860
57.7%
Engine & Cooling
254
7.9%
Electrical System
250
7.8%
Body & Structure
138
4.3%
Seats
122
3.8%
Brakes
116
3.6%
Acceleration & Cruise Control
101
3.1%
Steering
53
1.6%