1,860 of the
3,223 complaints filed about the Ford Freestar
are about the transmission —
58% of everything owners reported.
The worst model year for it is 2004.
1,860
Complaints
58%
Share of all complaints
11
Crashes
9
Fires
Transmission & Drivetrain complaints by model year
When I was driving my van was loosing power even when I was pushing the gas I had to pull over before a car was about to hit me. I look it up online it had a recall in 2013 but I bought van from someone last year and I called the ford place about the recall and they said couldn’t do it Mac hik in Jackson
NHTSA complaint #11742615 — an unverified report by a vehicle owner.
The contact owns a 2004 Ford Freestar. The contact stated while driving at approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the residence. An independent mechanic diagnosed that the torque converter and the transmission needed to be replaced. The contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
NHTSA complaint #11672730 — an unverified report by a vehicle owner.
The contact owns a 2005 Ford Freestar. The contact stated that while driving at an undisclosed speed, the transmission seized and remained in neutral. The vehicle jerked and shortly returned to normal functionality; however, the failure persisted. The contact stated that the gear shifter light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure became a recurring failure, and the contact parked the vehicle, and the vehicle was no longer driven. The contact related the failure to NHTSA Campaign Number: 12V006000 (POWER TRAIN); however, the VIN was not included. The failure mileage was unknown.
NHTSA complaint #11660471 — an unverified report by a vehicle owner.
The contact owns a 2005 Ford Freestar. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that the vehicle stopped in the middle of the street, however the engine was still on. The contact stated that the gear shifter did not function as intended. The contact stated that the gear shifter did not shift. The contact was able to coast the vehicle to the shoulder of the road. The contact and her son pushed the vehicle to the nearest parking lot. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11620383 — an unverified report by a vehicle owner.
I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could have been in a very bad accident and hurt it just came out of nowhere there was no signs of anything wrong with the van and then this happens.
NHTSA complaint #11611067 — an unverified report by a vehicle owner.
The contact owns a 2005 Ford Freestar. The contact stated while driving 70 MPH and releasing the accelerator pedal, the contact noticed an abnormal clucking sound. The contact stated that upon depressing the accelerator pedal, the vehicle failed to respond. The contact pulled to the side of the road. The contact stated he was able to continue driving; however, the failure persisted. The contact stated that upon depressing the accelerator pedal, the vehicle only responded when the RPMs were high, and the vehicle failed to exceed 30 MPH. The vehicle was taken to an independent mechanic, where it was diagnosed that the torque converter output shaft had failed. The mechanic determined that the torque converter and the output shaft needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The contact related the failure to NHTSA Campaign Number: 12V006000 (Power Train). The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was previously repaired under the recall. The failure mileage was approximately 350,000.
NHTSA complaint #11595095 — an unverified report by a vehicle owner.
My son was driving down Rt 81 when the transmission stopped working Your vehicle was running fine but would not go had to drift off the highway she avoid getting hit I had to tow the van home we’re it’s still parked
NHTSA complaint #11578163 — an unverified report by a vehicle owner.
My Ford Freestar without warning or anything just wouldn’t go after stopping at a stop sign. It was like it was stuck in neutral. But it was in drive. In 2003 and 2004 there was a recall on the transmission. My van is a 2005 but the transmission was manufactured in 2004. Which is one of the years that was recalled so why is my 2005 Ford Freestar van not one of the ones under that recall. Is it cause it’s a 2005 cause the transmission was manufactured in 2004. I almost got hit by semi truck when this happen. Please recall this van. Please help!!! [XXX] Bless you all. Thanks, [XXX] Family INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11571123 — an unverified report by a vehicle owner.
The contact owns a 2006 Ford Freestar. The contact stated that while driving at an undisclosed speed, the vehicle lost all motive power and would not shift to any gear other than park. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to a possible recall but was unable to provide details. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 85,000.
NHTSA complaint #11549645 — an unverified report by a vehicle owner.
The contact owns a 2006 Ford Freestar. The contact stated that while driving at an undisclosed speed, the vehicle lost significant motive power before briefly hesitating and jerking. After restarting the vehicle, it returned to normal functionality, but the failure had since become a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 137,000.
NHTSA complaint #11549260 — an unverified report by a vehicle owner.
The contact owns a 2004 Ford Freestar. The contact stated that while driving at various speeds the vehicle would not properly accelerate and would hesitate to accelerate and the check engine warning light would remain illuminated. The vehicle was taken to the local mechanic who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted and informed that the VIN was not included in the NHTSA Campaign Number: 12V006000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The VIN was not available. The failure mileage was 250,000.
NHTSA complaint #11548039 — an unverified report by a vehicle owner.
The contact owns a 2005 Ford Freestar. The contact stated that upon selling the vehicle, she allowed another individual to test drive the vehicle; however, as the contact was driving on an incline, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the flex shaft had failed. The contact then stated that upon research, she became aware of NHTSA Campaign Number: 12V00600 (Power Train). The vehicle was not repaired. The contact stated that she received notification of the NHTSA Campaign Number: 13V081000 (Seats). The vehicle was taken to the dealer where the contact was informed that due to the condition of the vehicle the recall repair could not be performed. The contact was concerned that when the vehicle was taken to the dealer, the VIN was entered and displayed a different color. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
NHTSA complaint #11532243 — an unverified report by a vehicle owner.
Driving down highway at 60 mph lost all power basically coasted to side of road. Looks like torque converter and pump shaft splines stripped out. Shows there was a recall but none listed for this vin number. This is a huge safety concern and Ford should have to repair.
NHTSA complaint #11507917 — an unverified report by a vehicle owner.
I was having issues with my car not able to really move so I had a mechanic to come to me to inspect it and he stated it was my torque converter someone on it in it near it.. That my issue.. So I was calling about the recall on it and it stated that it was already fixed in 2012 on recall. And I'm a new owner purchased in 2018.. I'm a Ford girl.. So from the Taurus 500 and freestar never had of it needed a van have grandkids and now out my four year with it no problem with til now and by it has been replaced before I'm not able to get help with fixing it .. That my only car now I'm now disabled on fixed income and can't afford to buy a new transmission.. I'm asking if u could assist me with the same issue happening twice with vehicle with two different owner.. Thanks for your assistance and help
NHTSA complaint #11506002 — an unverified report by a vehicle owner.
The transmission is grinding and popping when shifting gears.Also it has started not moving when I shift it into drive and 3rd and 1st.When I drive it I have to put it in 1st gear and change up to drive and it grinds and pops when giving it gas to go.It comes to a crawl going up hills.Has a big loss of power.The trackshion control light comes on saying it's not working.The electrical is messing up the doors are opening up when they are not supposed to going down road.It tells me that different doors are open when there not keeping the lights on in the van running down the battery.
NHTSA complaint #11502520 — an unverified report by a vehicle owner.
The contact owns a 2005 Ford Freestar. The contact stated while driving 20 MPH, the vehicle failed to accelerate properly without warning. The contact was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic and the mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 12V006000 (Power Train). The dealer was contacted and stated that the VIN was not included. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 238,000.
NHTSA complaint #11493761 — an unverified report by a vehicle owner.
Was driving on populated road when all of a sudden car when in to neutral and almost rear-ended if not for quick thinking. Had to have it towed and now don't have any money to fix it so I lost my job cause could not get to work please have this problem recalled like the earlier years..
NHTSA complaint #11487389 — an unverified report by a vehicle owner.
The contact owns a 2005 Ford Freestar. The contact stated while driving approximately 60 MPH, he noted that a "sprocket" warning symbol had illuminated. The contact exited the freeway and stopped at a traffic light. As he depressed the accelerator to go forward the vehicle would not move however, the engine was running. The contact stated that he placed the shift lever in neutral then drive and reverse and the vehicle would not move in any direction. The contact had the vehicle towed an independent mechanic who diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired and towed back to the contact's residence. The contact researched online and related the failure to NHTSA Campaign Number: 12V006000 (Power Train). The VIN was not included in the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,000.
NHTSA complaint #11482688 — an unverified report by a vehicle owner.