138 of the
3,223 complaints filed about the Ford Freestar
are about the body and structure —
4% of everything owners reported.
The worst model year for it is 2004.
The rear wheel well has rusted on both sides and completely rusted out a large hole (approx. 1 ft diameter area visibly effected) in the the body of the van. The rusted out section is where the back seat is anchored to the frame, so the rust has cause the seat to no longer be securely anchored to the car. The hole has also caused electrical wires to get wet when water gets into the van and intermittently and unpredictably causing failure of electrical features, including headlights and blinkers, while driving.
NHTSA complaint #11511200 — an unverified report by a vehicle owner.
THE PART THAT HAS THE CLIP FOR BACK SEAT FELL OUT AND NOW THERE IS A 5 BY 5 INCH HOLE GOING INTO THE WHEEL WELL AND THE SEAT HAS NOTHING TO CLIP ONTO AND BE SECURE, THIS WAS RECALLED IN THIS MODEL
NHTSA complaint #11377831 — an unverified report by a vehicle owner.
I PURCHASED A 2006 FORD FREESTAR VAN ON 10-13-2020 AND 10-16-2020 CAR LIGHTS STARTED BLINKING ON AND OFF IN AN OUTSIDE THE VAN. STARTED TO DRIVE HOME THE VAN STARTED JERKING BAD AND SMOKING. CUT OFF IN THE MIDDLE OF THE ROAD WHILE MY CHILDREN AN PREGNANT DAUGHTER IN LAW WERE IN THE VAN. THE AXLE BROKE AND MY TRANSMISSION FLUID IS LEAKING MY GEARS CHANGE BUT VAN WON'T MOVE.
NHTSA complaint #11364877 — an unverified report by a vehicle owner.
I WROTE ON THIS YESTERDAY BUT DID SOME MORE RESEARCH ON THIS VEHICLE. THERE HAVE BEEN NUMEROUS RECALLS ON THESE TYPE OF VEHICLES. RECALL #12V006000 ON THE TORQUE CONVERTER OUTPUT SHAFT. RECALL BEGAN AUGUST 9 2012. THIS IS A SERIOUS MATTER I JUST RECENTLY PURCHASED THIS VEHICLE TO TAKE MY 8 GRANDCHILDREN AROUND. NOW I WON'T EVEN PUT THEM IN IT. I ALSO FOUND OUT THERE WAS A RECALL ON THE BACK SEAT. RECALL # 13V081000. THIS IS ALSO A PROBLEM WHEN YOUR HAULING AROUND CHILDREN. THE UNDERCARRIAGE OF THE VEHICLE IS REALLY RUSTY. I WISH I WOULD OF NEVER BOUGHT THIS VEHICLE. IT SURE IS GOING TO BE A MONEY PIT FOR SURE. IT ONLY HAS 141000 MILES ON IT. VERY SAD THAT FORD COULD MAKE SUCH A UNSAFE VEHICLE. I BOUGHT THE VEHICLE AND IT SEEMED FINE. 5 DAYS INTO OWNERSHIP THE TORQUE CONVERTER LIGHT CAME ON WHILE I WAS DRIVING IT. DROVE IT BACK HOME AND STARTED READING ABOUT HOW FORD HAS A RECALL ON THIS SITUATION AND NOW I'M AFRAID TO DRIVE IT ANYMORE. THIS SITUATION ON THESE TRANSMISSION HAS GONE TO COURT AND FORD LOST.
NHTSA complaint #11324406 — an unverified report by a vehicle owner.
WHILE YOU ARE DRIVING THE VEHICLE. THE VEHICLE HAS SOMETHING WRONG WITH THE TRANSMISSION. I LOOKED UP FORD RECALLS AND IT STATES THAT THIS TYPE OF VEHICLE HAS BEEN RECALLED FOR TRANSMISSION PROBLEMS. TORQUE SOMETHING THING. THE VAN HAS ONLY 141000 MILES AND IS RUSTED SEVERELY UNDERNEATH IT. VERY SAD.
NHTSA complaint #11324345 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS RUST ON THE WHEEL WHEEL, MOUNTING BRACKETS, AND LATCHES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 95,988.
NHTSA complaint #11266848 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE ELECTRIC SLIDING DOORS WOULD NOT CLOSE PROPERLY AND WOULD RANDOMLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DICK SMITH FORD, 7201 GARNERS FERRY RD, COLUMBIA, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE PASSENGER SIDE DOOR WAS PREVIOUSLY SERVICED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11234763 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE CONTROL ARM WAS PROTRUDING THROUGH THE FRAME AND CREATED A HOLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 212,000. *BF CONSUMER STATED TRANSMISSION JUST STARTED TO SLIP AND MAKES A THUD SOMETIMES SLIPS BAD. CONSUMER HAS CHANGED THE TRANSMISSION OIL AND FILTERS.
NHTSA complaint #11220567 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE REVERSING INTO THE GARAGE, THE VEHICLE FAILED TO GO FORWARD OR BACKWARD. THE CONTACT NOTICED A PILE OF RUST ON THE GROUND AND REALIZED THAT THE REAR OF THE VEHICLE WAS ENTIRELY CORRODED. THE VEHICLE WAS TAKEN TO LIBERTY FORD OF MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137, (216) 662-3673) WHERE IT WAS DIAGNOSED THAT THE THIRD ROW SEAT LATCH STRIKER MOUNTING BRACKETS WERE CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #11129408 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE CLEANING THE VEHICLE, THE CONTACT FOUND THAT THE REAR WHEEL WELL AND THE THIRD ROW SEAT LATCH THAT WAS ATTACHED TO THE VEHICLE'S SUBFRAME WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 142,019.
NHTSA complaint #11128758 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN INSPECTION, THE VEHICLE FAILED THE INSPECTION DUE TO EXCESSIVE CORROSION OF THE FRONT FRAME. THE CONTACT CALLED L. B. SMITH FORD-LINCOLN, INC. AT 717-761-6700 (LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT INDEPENDENT MECHANICS TO OBTAIN SOME ESTIMATES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA complaint #11103431 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. UPON INSPECTION, IT WAS DISCOVERED THAT THE CARPET IN THE REAR ROWS OF THE VEHICLE BECOME WET AND SOAKED. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR PASSENGER SEAT ANCHOR LATCH WAS LOOSE. MONTHS LATER, THE DRIVER NOTICED A GRINDING TYPE NOISE WHEN TURNING THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE SAME FAILURE HAD OCCURRED ON THE DRIVER'S SIDE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #11071705 — an unverified report by a vehicle owner.
REAR HATCH DOOR WHEN OPENED IMMEDIATELY CLOSES, WIFE WAS TRAPPED IN THE DOOR AND HAD TO BE HELPED TO REOPEN THE DOOR BY A PASSING MAN. STATIONARY IN A PARKING LOT
NHTSA complaint #11071613 — an unverified report by a vehicle owner.
WENT TO INVESTIGATE THE WATER LOGGED CARPET IN THE REAR OF THE VAN. REMOVED INTERIOR PLASTIC PANELS ON DRIVERS SIDE OF VAN. THE SEAT ANCHOR MECHANISM FELL OUT OF THE WHEEL WELL UNTO THE TIRE. VERY FORTUNATE I WAS IN THE GARAGE AND NOT TRAVELLING DOWN THE FREEWAY.
NHTSA complaint #11052218 — an unverified report by a vehicle owner.
I JUST PAID OFF MY VEHICLE DID THOUSANDS OF DOLLARS WORTH OF REPAIRS NOW MECHANIC TELLS ME HE WONT REPLACE MY STARTER BECAUSE SUB FRAME IS UNUSUALLY WORN AND DANGEROUS TO DRIVE,SO NOW I HAVE NO VEHICLE BECAUSE 2004 WAS NOT RECALLED YET,MOST OTHER YEARS WERE
NHTSA complaint #11022201 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS DID NOT WORK AND FAILED TO OPEN MANUALLY. THE FAILURE MADE IT A SAFETY HAZARD FOR REAR PASSENGERS IN THE EVENT OF AN EMERGENCY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 199,000.
NHTSA complaint #11015957 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHEN STOPPED AT A GROCERY STORE, THE REAR PASSENGER SIDE DOOR WAS LOCKED AND FAILED TO UNLOCK BOTH FROM THE INTERIOR AND FROM EXTERIOR. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER SHERWOOD OF SALISBURY LOCATED AT 1902 N SALISBURY BLVD, SALISBURY, MD 21801; 866-341-4841 WAS CONTACTED AND CONFIRMED THAT THEY WERE UNAWARE OF THE FAILURE AND NEEDED TO BE INSPECTED. THE DEALER ALSO STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE TWO RECALLS BUT NO RECALL FOR THE FAILURE. A CASE NUMBER WAS PROVIDED: CAS-12779247-C5Y2K4. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11010472 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE ATTEMPTING TO MOVE THE THIRD ROW SEAT BACK INTO AN UPRIGHT POSITION, THE SEAT FAILED TO LATCH. THE CONTACT FOUND THAT THE METAL AROUND THE SEAT LATCH WAS RUSTED. THE CONTACT THEN NOTED THAT THE REAR WHEEL WELLS ALSO SHOWED SEVERE RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO A DEALER WHO STATED THAT THEY WERE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 162,015.
NHTSA complaint #10983716 — an unverified report by a vehicle owner.
IM HAVING MANY ISSUES WITH MY VEHICLE. THE WORST ONE IS THE PASSIVE SECURITY SYSTEM THAT HAS STRANDED ME IN MANY AREAS BECAUSE IT REFUSES TO START. I HAVE TRIED MANY THINGS INCLUDING REPLACING TRANSPONDER KEYS AND THE TRANSCEIVER BUT I STILL AM GETTING THE FLASHING RED SECURITY LIGHT. IM SCARED TO DRIVE THIS THING IN THE WINTER DUE TO THE POSSIBILITY OF GETTING STRANDED IN COLD TEMPERATURES. ALSO THIS VEHICLE LETS WATER LEAK IN EVERYWHERE CAUSING SEVERE RUST AND MOLD ISSUES. ONE OF THE FLOOR SUPPORTS OF THE DRIVERS SEAT IS CLOSE TO BEING RUSTED THROUGH AND THE OTHER ONES ARE ON THEIR WAY OUT. THE BODY IS SEVERELY RUSTED AND IM NOT SURE HOW MUCH LONGER THIS THING WILL BE SAFE TO DRIVE.
NHTSA complaint #10983482 — an unverified report by a vehicle owner.
THIS VEHICLE I RECEIVED NUMEROUS RECALLS AND HAD MANY PROBLEMS WITH THIS VEHICLE. MAJOR ELECTRICAL PROBLEMS. WHEN IT WOULD RAIN AND GET CAR WASH THE ELECTRICAL SYSTEM WOULD MALFUNCTION AND CAUSE ENGINE NOT TO RUN PROPERLY AND CHECK ENGINE LIGHT WOULD COME ON. IN APRIL OF 2016 ENGINE WAS MALFUNCTIONING AND CAUSED ME TO GET IN ACCIDENT. THIS VEHICLE HAS SINCE BEEN IMPOUNDED AND LOAN COMPANY SANTANDER TRYING TO BILL ME FOR REMAINDER OF LOAN AND NOW CAUSING MAJOR CREDIT ISSUES. I WOULD LIKE THIS TO BE COVERED BY FORD/CARMAX FOR SELLING MY FAMILY AN UNSAFE VEHICLE WHICH COULD HAVE RESULTED IN CRITICAL INJURY OR WORSE.
NHTSA complaint #10983603 — an unverified report by a vehicle owner.