ENGINE
The alternator caught on fire and burned alternator wring harness.
NHTSA complaint #11645204 — an unverified report by a vehicle owner.
254 of the 3,223 complaints filed about the Ford Freestar are about the engine — 8% of everything owners reported. The worst model year for it is 2004.
254
Complaints
8%
Share of all complaints
5
Crashes
10
Fires
ENGINE
The alternator caught on fire and burned alternator wring harness.
NHTSA complaint #11645204 — an unverified report by a vehicle owner.
ENGINE
I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could have been in a very bad accident and hurt it just came out of nowhere there was no signs of anything wrong with the van and then this happens.
NHTSA complaint #11611067 — an unverified report by a vehicle owner.
ENGINE
Conducía mi vehículo y la trasmisión quedó en neutro en una entrada y no pude estacionarme Y no volvió arrancar Solo coje la reversa I was driving my vehicle and the transmission was neutral in a driveway and I couldn't park And did not start again Just take the reverse
NHTSA complaint #11507656 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2004 Ford Freestar. The contact stated while driving 35 MPH, the vehicle began to stall. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and drive to his destination. The contact took the vehicle to an independent mechanic and was informed that the computer needed to be dried off. The vehicle was repaired but continued to experience failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated he had experienced the failure several times. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,000.
NHTSA complaint #11440792 — an unverified report by a vehicle owner.
ENGINE
AFTER HAVING THE TORQUE CONVERTER REPLACED AS THE RECALL SAYS I NOTICED THAT THE TRANSMISSION WAS DOING GOOD BUT RIGHT OUTSIDE THE WARRENTY MILEAGE I NOTICED THAT IT STARTED ACTING KINDA LIKE BEFORE AFTER SEVERAL MONTHS GUESS WHAT AS I WAS CLIMBING UP A HILL ON MY DRIVEWAY THE TRANSMISSION STOPPED PULLING STARTING TO ROLL BACKWARDS AND MAKING A GRINDING NOISE AS FOR IT TO RECALL THE TORQUE CONVERTER THEN WHY HAS IT ONCE AGAIN ALMOST LIKE ME WITH LOSS OF ALL GEARS YET NO NEW RECALL HAD BEEN ADDED WHY DID IT DO THIS AGAIN?
NHTSA complaint #11397067 — an unverified report by a vehicle owner.
ENGINE
I PURCHASED A 2006 FORD FREESTAR VAN ON 10-13-2020 AND 10-16-2020 CAR LIGHTS STARTED BLINKING ON AND OFF IN AN OUTSIDE THE VAN. STARTED TO DRIVE HOME THE VAN STARTED JERKING BAD AND SMOKING. CUT OFF IN THE MIDDLE OF THE ROAD WHILE MY CHILDREN AN PREGNANT DAUGHTER IN LAW WERE IN THE VAN. THE AXLE BROKE AND MY TRANSMISSION FLUID IS LEAKING MY GEARS CHANGE BUT VAN WON'T MOVE.
NHTSA complaint #11364877 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT MOVE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE PCV VALVE WAS REPLACED. THE FAILURE RECURRED WITH THE VEHICLE NOT ACCELERATING FROM A STOPPED POSITION. THE VEHICLE WAS TAKEN TO BELL FORD (1200 NJ-27, COLONIA, NJ 07067 (732) 388-6900) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 12V006000 (POWER TRAIN) AND 13V081000 (SEATS). THE CONTACT STATED THAT WHILE PERFORMING THE RECALL REPAIRS, THE LUG NUTS WERE DAMAGED. THE DRIVER'S AND PASSENGER'S SIDE AXLES WERE FRACTURED, THE OIL PAN WAS DAMAGED, AND POWER STEERING LINES WERE ALSO DAMAGED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED. WHILE DRIVING HOME, THE FAILURE RECURRED. THE DEALER DECLINED TO SERVICE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER CONTACTED THE SAME DEALER AND WAS INFORMED THAT THE VEHICLE HAD NOT BEEN REPAIRED UNDER THE RECALLS. THE CONTACT WAS OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11359845 — an unverified report by a vehicle owner.
ENGINE
MY 2006 FORD FREE STAR, LOST IT GEARS IN THE MIDDLE OF DRIVING ON A BUSY HWY. I WAS REVERSING OUT OF A DRIVE WAY ON TO THE HWY AND WENT TO GO INTO D AND IT WOULD NOT MOVE IT WOULD ONLY GO INTO FIRST GEAR. I THINK THIS A MAJOR SAFETY ISSUE AND FORD SHOULD BE HELD ACCOUNTABLE FOR IT POOR DESIGN. ME AND MY CHILDREN COULD OF BEEN HURT OR EVEN WORSE KILLED. THE HWY IS 65 MPH AN I'M STUCK ACROSS THE TWO LANES. BECAUSE THE VAN WONT SHIFT. I LOOKED ONLINE AND THIS HAPPENS A LOT WITH THIS MAKE AND MODEL. AND IT NOT THE FIRST TIME I HAVE LOST POWER WELL DRIVING ON THE HWY IN THIS VAN DUE TO POOR DESIGN.
NHTSA complaint #11331799 — an unverified report by a vehicle owner.
ENGINE
3 WEEKS AGO MY FAMILY AND I WAS ALMOST KILLED BY A SEMI-TRUCK ON THE HIGHWAY OUR VEHICLE JUST GAVE OUT IN THE MIDDLE OF THE HIGHWAY I THEN STARTED DOING RESEARCH ON MY VEHICLE I THEN REPORTED THE VEHICLE TO THE SAFETY VEHICLE COMPLAINT AND WAS CONTACTED BY A STAFFING TOOK MY VEHICLE TO THE SAID PLACE IN EL PASO TX CASE FORD MY VEHICLE HAS BEEN DETAINED FOR OVER 2WEEKS THE GENTLE MEN [XXX] A WORKER OF CASA FORD HAS BEEN VERY RUDE AND RELUCTANT TO ACTUALLY SERVICE MY VEHICLE HE SAID THE VEHICLE WOULDN'T FAIL AT SOME POINT IT FINALLY FAILED I ALSO JUST PURCHASED A NEW BATTERY I JUST BOUGHT A WEEK PRIOR TO THE ACCIDENT AND [XXX] SAID THE BATTERY I HAD WAS NO GOOD WHICH IS NOT TRUE AND CHARGED ME 200 FOR A NEW BATTERY I FEEL THAT CASA FORD IS NOT TRYING TO RESOLVE THE ISSUE WITH MY VEHICLE I'M DISABLED AND MY CHILDREN AS WELL THE SAID HE DOESN'T KNOW WHAT IS WRONG THAT IT MAY BE THE TRANSMISSION BUT SOMETHING IS BROKEN AND NOT SHOWING UP WHAT CAN OUR FAMILY LEGALLY DO WE HAVE NO VEHICLE 7000 DOWN THE DRAIN PL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11329840 — an unverified report by a vehicle owner.
ENGINE
TORQUE CONVERTOR DEFECTIVE IN SIMILAR FORD FREESTAR MODELS EDDY'S FORD DEALERSHIP SOLD RECALL VEHICLE AS IS AGAINST STATE & FEDERAL LAWS AND LIED TO DISABLED VETERANS ABOUT REPLACING THE DEFECTIVE TORQUE CONVERTER AFTER DISCOVERY OF RECALL CAUSED PISTON HOLE ENGINE BLOCK AND TRANSMISSION DAMAGE CUTTING OUT NEAR DANGEROUS BRIDGE INTERSECTION.
NHTSA complaint #11322910 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND WAITED A COUPLE OF MINUTES. ONCE RESTARTED, THE VEHICLE RAN FOR APPROXIMATELY THREE MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #11243273 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE RPMS INCREASED. THE FAILURE HAD BEEN OCCURRING FOR APPROXIMATELY FIVE YEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT SAID THEY WERE NO LONGER FIXING THAT ISSUE. IT CAN HAPPEN ON DRIVE OR REVERSE AND WHILE I AM TURNING INTO ALONE IT WILL TURN OFF SO I HAVE TO RUSH AND PUT THE CAR IN NEUTRAL AND START IT SO I DON'T CAUSE AN ACCIDENT. APPROXIMATE FAILURE MILEAGE WAS 139,000. *TR
NHTSA complaint #11209221 — an unverified report by a vehicle owner.
ENGINE
WAS DRIVING AND MY TACH METER WAS GOING ALL OVER 3 4 LOST ALL POWER WHILE DRIVING DOWN THE RD. ALSO TRAC CONTROL IS ALWAYS OFF GOES ON AND OFF
NHTSA complaint #11186807 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT SAFELY PULLED THE VEHICLE OVER TO THE SHOULDER. THE VEHICLE FAILED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 161,000.
NHTSA complaint #11176491 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE BACK SEAT NEAR THE REAR WHEEL WELL BECAME DETACHED AND THE CONTACT SMELLED AN EXHAUST ODOR. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,867.
NHTSA complaint #11142642 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS SERVICED AT SAM LEMAN FORD (1508 MORRISSEY DR, BLOOMINGTON, IL 61701, 309-938-4596) WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
NHTSA complaint #11141124 — an unverified report by a vehicle owner.
ENGINE
MY 2004 FREESTAR OVERHEATS AFTER 70 MPH. REPLACED THERMOSTAT AND FANS. DOES THIS WITH AC TURNED OFF. I TURN TO HEAT ON TO COOL IT DONE. I DROVE 2100 MILES WITH WINDOWS DOWN. THIS HAPPENS ON THE HIGHWAY AND GOING UP LONG STEEP GRADE.
NHTSA complaint #11128264 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AS THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #11115445 — an unverified report by a vehicle owner.
ENGINE
THE INDIANA ALPR TRACKING SYSTEM CAUSES ELECTRICAL MALFUNCTIONS INCLUDING THE ABS BRAKE SYSTEM AND VARIOUS OTHER UNKNOWN MALFUNCTIONS. THE ABS MODULE HAS FAILED ON THE SUBJECT VEHICLE AND THE ALPR ATTACKS CONTINUE. THESE ALPR ATTACKS ARE INITIATED BY ELECTRICAL APPARATUS ON TOP OF TELEPHNE POLES AND ON POLICE CARS. THESE ATTACKS CAN BE HEARD BY SUDDEN UNEXPECTED LOUD THUMPING ON MY DASHBOARD WHICH COULD CAUSE AN ACCIDENT IN ADDITION TO THE ABS BRAKE SYSTEM FAILURE. THESE ATTACKS OCCUR BOTH IN MOTION AND WHEN STATIONARY. THE THUMPING IS EXPECIALLY SURPRISING IN TRAFFIC AND COULD EASILY CAUSE AN ACCIDENT. PLUS, I DO NOT HAVE ABS PROTECTION ON SLICK ROADS
NHTSA complaint #11081313 — an unverified report by a vehicle owner.
ENGINE
TORT CONVERTER FAILING, I WAS DRIVING FROM VA TO NC AND MY CAR STALLED IN M DOLE OF INTERSTATE , AND I READ THAT THERE WAS A RECALL, I WAS NEEDING TO KNOW IF MY VEHICLE IS COVERED UNDER THIS ISSUE? PLEASE CALL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11076707 — an unverified report by a vehicle owner.