FaultScore

Cadillac XT5 vs Chrysler Pacifica Plug-In Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Cadillac XT5 Chrysler Pacifica Plug-In Hybrid
Complaints on file 442 1,077
Model years covered 2017–2026 2017–2025
Worst model year 2017 2018
Best model year 2021 2024
Crashes reported 30 19
Fires reported 8 30
Injuries reported 16 10
Deaths reported 0 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 12.2% 5.5%

Cadillac XT5 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 61 13.8%
Steering 45 10.2%
Brakes 36 8.1%
Acceleration & Cruise Control 19 4.3%

Chrysler Pacifica Plug-In Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks