FaultScore

Chevrolet Express 1500 vs Mercedes Benz 320

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chevrolet Express 1500 Mercedes Benz 320
Complaints on file 133 332
Model years covered 1996–2014 1994–2002
Worst model year 2004 1994
Best model year 2000 2001
Crashes reported 14 17
Fires reported 6 13
Injuries reported 14 22
Deaths reported 1 6
Most complained-about part Brakes Electrical System
Share of complaints involving harm 26.3% 17.5%

Chevrolet Express 1500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 18 13.5%
Airbags 15 11.3%
Fuel & Propulsion 15 11.3%
Body & Structure 12 9.0%
Electrical System 11 8.3%
Engine & Cooling 9 6.8%
Tires 8 6.0%
Lights 6 4.5%

Mercedes Benz 320 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 25 7.5%
Steering 19 5.7%
Brakes 19 5.7%
Lights 19 5.7%
Transmission & Drivetrain 17 5.1%