FaultScore

Dodge RAM 5500 vs Lexus ES330

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Dodge RAM 5500 Lexus ES330
Complaints on file 114 282
Model years covered 2008–2012 2004–2010
Worst model year 2012 2005
Best model year 2008 2004
Crashes reported 4 80
Fires reported 13 6
Injuries reported 2 32
Deaths reported 0 1
Most complained-about part Steering Acceleration & Cruise Control
Share of complaints involving harm 16.7% 42.2%

Dodge RAM 5500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 54 47.4%
Engine & Cooling 12 10.5%
Electrical System 12 10.5%
Transmission & Drivetrain 10 8.8%
Fuel & Propulsion 9 7.9%
Suspension 5 4.4%
Airbags 4 3.5%
Other & Unspecified 4 3.5%

Lexus ES330 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 50 17.7%
Engine & Cooling 19 6.7%
Brakes 19 6.7%
Electrical System 11 3.9%
Steering 10 3.5%
Fuel & Propulsion 8 2.8%