FaultScore

Ford Escape HEV vs Volvo 740

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Escape HEV Volvo 740
Complaints on file 80 199
Model years covered 2005–2007 1985–2002
Worst model year 2006
Best model year 2005
Crashes reported 2 38
Fires reported 0 42
Injuries reported 0 28
Deaths reported 0 0
Most complained-about part Brakes Electrical System
Share of complaints involving harm 2.5% 54.3%

Ford Escape HEV by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 34 42.5%
Engine & Cooling 11 13.8%
Electrical System 10 12.5%
Transmission & Drivetrain 5 6.3%
Steering 5 6.3%
Body & Structure 3 3.8%
Suspension 3 3.8%
Windows, Mirrors & Wipers 2 2.5%

Volvo 740 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 30 15.1%
Engine & Cooling 28 14.1%
Brakes 14 7.0%
Transmission & Drivetrain 11 5.5%
Fuel & Propulsion 8 4.0%
Seat Belts 7 3.5%