FaultScore

Ford Redundant C-Max Hybrid vs Smart Fortwo

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Redundant C-Max Hybrid Smart Fortwo
Complaints on file 196 475
Model years covered 2013–2015 2005–2019
Worst model year 2008
Best model year 2017
Crashes reported 12 28
Fires reported 0 68
Injuries reported 8 22
Deaths reported 0 1
Most complained-about part Electrical System Engine & Cooling
Share of complaints involving harm 10.2% 25.1%

Ford Redundant C-Max Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 18 9.2%
Transmission & Drivetrain 18 9.2%
Steering 17 8.7%
Body & Structure 14 7.1%
Doors, Latches & Locks 11 5.6%
Brakes 9 4.6%
Driver Assist & Collision Avoidance 9 4.6%

Smart Fortwo by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 106 22.3%
Seat Belts 35 7.4%
Brakes 20 4.2%