Keystone Sprinter vs RAM Promaster City
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Keystone Sprinter | RAM Promaster City |
|---|---|---|
| Complaints on file | 56 | 139 |
| Model years covered | 1997–2020 | 2015–2022 |
| Worst model year | — | 2015 |
| Best model year | — | 2018 |
| Crashes reported | 1 | 2 |
| Fires reported | 2 | 4 |
| Injuries reported | 0 | 1 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Tires | Engine & Cooling |
| Share of complaints involving harm | 5.4% | 5% |
Keystone Sprinter by year
What breaks
Tires
15
26.8%
Equipment & Accessories
15
26.8%
Body & Structure
8
14.3%
Suspension
6
10.7%
Electrical System
3
5.4%
Brakes
2
3.6%
Fuel & Propulsion
2
3.6%
Wheels
2
3.6%
RAM Promaster City by year
What breaks
Engine & Cooling
39
28.1%
Electrical System
30
21.6%
Transmission & Drivetrain
25
18.0%
Other & Unspecified
9
6.5%
Lights
8
5.8%
Body & Structure
4
2.9%
Steering
3
2.2%
Acceleration & Cruise Control
3
2.2%