FaultScore

KIA Soul EV vs Lexus GX460

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure KIA Soul EV Lexus GX460
Complaints on file 52 129
Model years covered 2014–2019 2010–2022
Worst model year 2010
Best model year 2011
Crashes reported 9 15
Fires reported 2 1
Injuries reported 5 5
Deaths reported 0 0
Most complained-about part Electrical System Airbags
Share of complaints involving harm 30.8% 16.3%

KIA Soul EV by year

14 15 16 17 18 19
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 17 32.7%
Transmission & Drivetrain 10 19.2%
Brakes 7 13.5%
Other & Unspecified 6 11.5%
Engine & Cooling 5 9.6%
Windows, Mirrors & Wipers 2 3.8%
Airbags 1 1.9%
Body & Structure 1 1.9%

Lexus GX460 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 39 30.2%
Brakes 17 13.2%
Suspension 13 10.1%
Engine & Cooling 6 4.7%
Transmission & Drivetrain 6 4.7%
Acceleration & Cruise Control 6 4.7%
Fuel & Propulsion 6 4.7%
Other & Unspecified 5 3.9%