Lexus HS 250 Hybrid vs Mercedes Benz Metris
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Lexus HS 250 Hybrid | Mercedes Benz Metris |
|---|---|---|
| Complaints on file | 106 | 263 |
| Model years covered | 2010–2011 | 2015–2023 |
| Worst model year | — | 2016 |
| Best model year | — | 2019 |
| Crashes reported | 24 | 4 |
| Fires reported | 0 | 2 |
| Injuries reported | 13 | 4 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Suspension | Fuel & Propulsion |
| Share of complaints involving harm | 34.9% | 3.8% |
Lexus HS 250 Hybrid by year
What breaks
Suspension
31
29.2%
Brakes
23
21.7%
Electrical System
15
14.2%
Stability & Traction Control
6
5.7%
Engine & Cooling
5
4.7%
Acceleration & Cruise Control
5
4.7%
Airbags
4
3.8%
Lights
4
3.8%
Mercedes Benz Metris by year
What breaks
Fuel & Propulsion
49
18.6%
Tires
45
17.1%
Other & Unspecified
27
10.3%
Windows, Mirrors & Wipers
23
8.7%
Engine & Cooling
22
8.4%
Wheels
21
8.0%
Steering
20
7.6%
Electrical System
17
6.5%