Mercedes Benz CLS500 vs RAM 5500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz CLS500 RAM 5500
Complaints on file 87 215
Model years covered 2004–2009 2013–2025
Worst model year — 2018
Best model year — 2015
Crashes reported 5 15
Fires reported 0 15
Injuries reported 3 8
Deaths reported 0 0
Most complained-about part Fuel & Propulsion Transmission & Drivetrain
Share of complaints involving harm 9.2% 17.7%

Mercedes Benz CLS500 by year

04 06 07 09
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 24 27.6%
Airbags 6 6.9%
Transmission & Drivetrain 4 4.6%
Electrical System 4 4.6%
Acceleration & Cruise Control 4 4.6%
Wheels 4 4.6%
Engine & Cooling 3 3.4%

RAM 5500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 42 19.5%
Wheels 20 9.3%
Engine & Cooling 18 8.4%
Electrical System 15 7.0%
Steering 14 6.5%
Fuel & Propulsion 13 6.0%
Suspension 11 5.1%