Mercedes Benz GLA 250 vs Toyota Highlander Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLA 250 Toyota Highlander Hybrid
Complaints on file 448 1,104
Model years covered 2014–2026 2005–2023
Worst model year 2015 2006
Best model year 2020 2023
Crashes reported 27 78
Fires reported 4 24
Injuries reported 29 17
Deaths reported 0 1
Most complained-about part Engine & Cooling Brakes
Share of complaints involving harm 13.4% 10.9%

Mercedes Benz GLA 250 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 80 17.9%
Airbags 35 7.8%
Windows, Mirrors & Wipers 20 4.5%

Toyota Highlander Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks