106 of the
1,104 complaints filed about the Toyota Highlander Hybrid
are about the fuel system —
10% of everything owners reported.
The worst model year for it is 2006.
The contact owns a 2006 Toyota Highlander Hybrid. The contact stated that while driving 72 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine and traction control warning lights were illuminated. Additionally, the "Check Hybrid System", "Check AWD", and "Check VCS" messages were displayed. The contact was able to coast to the side of the road and had the vehicle towed to the residence. The contact notified an independent mechanic of the failure, and the mechanic stopped by the residence. The independent mechanic retrieved a DTC that the power inverter for the hybrid system had failed and caused the vehicle to go into LIMP Mode. The vehicle was not repaired. The contact called the dealer and was informed that there were no recalls associated with the VIN. The contact stated that when the dealer searched the VIN on the NHTSA.gov website, the VIN search showed that the VIN was included in NHTSA Campaign Number: 13V396000 (HYBRID PROPULSION SYSTEM). The manufacturer was made aware of the failure and informed the contact that the recall did not apply to the VIN. The vehicle remained at the residence unrepaired. The failure mileage was approximately 150,455.
NHTSA complaint #11711152 — an unverified report by a vehicle owner.
The contact owns a 2021 Toyota Highlander Hybrid. The contact stated while depressing the brake pedal, the vehicle continued to accelerate forward before coming to a stop. The vehicle was taken to the local dealer on several occasions but no cause for the failure was found. The contact was informed that the vehicle operated normally due to the hybrid system. The manufacturer was not contacted. The failure mileage was 10.
NHTSA complaint #11564106 — an unverified report by a vehicle owner.
The contact owns a 2006 Toyota Highlander Hybrid. The contact stated while driving 65 MPH, the vehicle stalled with the check hybrid system and two other unknown warning lights illuminated. The contact managed to coast the vehicle to the side of the highway; however, the vehicle failed to restart. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed. The mechanic discovered that there was a leak in the inverter cooling system. Upon investigation, the contact discovered an unknown recall that was related to the failure. The manufacturer was notified of the failure but informed her that the vehicle was not included in the unknown recall. The vehicle was not repaired. The failure mileage was approximately 280,000.
NHTSA complaint #11502242 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CHECK ENGINE WARNING LIGHT, HYBRID SYSTEM MALFUNCTION WARNING LIGHT, AND PRE-COLLISION SYSTEM WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO EXECUTIVE MOTORS LTD (AUTOMALL GROUP - SHIRLEY ST, NASSAU, BAHAMAS, 1-242-397-1700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL RAIL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,655.
NHTSA complaint #11414436 — an unverified report by a vehicle owner.
2 ISSUES- THE DISTANCE TO EMPTY ONLY READS 425 MILES. WITH A FULL 17 GALLON TANK IT SHOULD BE AROUND 600. WHEN YOU FILL IT, IT CLICKS OFF 3-4 GALLONS SHORT OF FULL, ONLY HOLDING ABOUT 14 GALLONS. THE FUEL GAUGE SHOWS FULL. I THEN HAD TO TRICKLE IN THE REMAINING 3.5 GALLONS. HOW COULD IT SHOW FULL WITH 3.5 MORE GALLONS GOING IN? WHY IS THE TANK NOT ABLE TO TAKE THE FULL AMMOUNT OF FUEL?
NHTSA complaint #11385688 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND THE HYBRID WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED THREE PREVIOUS TIMES BY NAGUABO AUTO TOYOTA (CARRETERA 31 KM 3.9, NAGUABO, PR 00718) REGARDING THE HYBRID MODULE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11288602 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V396000 (HYBRID PROPULSION SYSTEM: INVERTER). WHILE IN A PARKING LOT, THE VEHICLE WENT INTO FAIL SAFE LIMP HOME MODE AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NEWARK TOYOTA WORLD (230 E CLEVELAND AVE, NEWARK, DE 19711, (302) 368-6262) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. ADDITIONALLY, DIAGNOSTIC TESTING WOULD COST $600. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint #11244155 — an unverified report by a vehicle owner.
THE HYBRID INVERTER FAILED WHEN ACCELERATING FROM A RED LIGHT. A LOUD CLUNK WAS HEARD AND THE CAR WOULD NOT MOVE FORWARD. THE ENGINE WAS STILL RUNNING BUT CAR WOULD NOT ACCELERATE AND HAD TO BE PUSHED OUT OF THE ROAD. "CHECK HYBRID SYSTEM" WARNING FLASHED. CAR WAS TOWED TO A DEALER WHO CONFIRMED THAT IT WAS NOT COVERED BY THE WARRANTY AT 9 YEARS, 117K MILES (WARRANTY IS 8 YEARS, 110K MILES). THE PREVIOUS RECALLS FOR THE HYBRID INVERTER HAD BEEN COMPLETED ~3 YEARS AGO AND SO THE RECALL ALSO WOULD NOT COVER THE REPAIR. THE QUOTED COST OF THE REPAIR IS ~$11K.
NHTSA complaint #11228964 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND "VEHICLE STABILITY CONTROL" AND "HYBRID SYSTEM" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HUDSON TOYOTA (599 NJ-440, JERSEY CITY, NEW JERSEY) WHERE IT WAS DIAGNOSED THAT THE INVERTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #11173103 — an unverified report by a vehicle owner.
TAKATA RECALL- WHEN FUILING FROM THE PUMP, NUZZLES KEEP SHUTING OFF ITSELF LIKE THE TANK IS ALREADY FULL. ITS BEEN HAPPENING RECENTLY. AT THE SAME TIME, CHECK BREAK SYSTEM BY DELER START APPERING. IT TAKES 3 TO 4 PUSH TO START THE CAR AFTER THIS ERROR MESSAGE. SOMETIMES IT TAKES LONGER AND ESPECIALLY IT HAPPENS IN THE MORNING. TOOK TO DELER BUT THEY DID NOT FIND A CODE TO CHECK BUT THIS IS STILL HAPPENING.
NHTSA complaint #11166620 — an unverified report by a vehicle owner.
STOPPED IN INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN ATTEMPTING TO ACCELERATE ENGINE DID NOT START HYBRID WARNING STATED HYBRID SYSTEM FAILURE STOP IMMEDIATELY. GLIDED TO A PARKING SPACE. ATTEMPTED TO RESTART ENGINE CONTINUE TO GET SAME WARNING. AFTER THREE ATTEMPTS CALLED AAA AND TOYOTA DEALERSHIP. I WAS URGED TO TOW THE VEHICLE. AFTER APPROXIMATELY 20 MINUTES, ATTEMPTED TO START AGAIN THE VEHICLE TURNED ON AS IF NOTHING HAPPENED. ALL WARNING LIGHTS AT THAT TIME WERE EXTINGUISHED. DEALERSHIP FOUND A GENERAL WARNING ON VEHICLE COMPUTER. DEALERSHIP COULD FIND NOTHING WRONG WITH THE VEHICLE.
NHTSA complaint #11124768 — an unverified report by a vehicle owner.
VEHICLE HYBRID/ENGINE SHUT OFF WHILE DRIVING. VARIOUS WARNING LIGHTS LIT UP INCLUDING VSC, HYBRID SYSTEM, AND CHECK ENGINE. I WAS FORCED TO CHANGE LANES WITH THE CAR OFF BUT MOVING AT ABOUT 40 MPH AND PULL OVER ON A SIDE STREET. I AS ABLE TO RESTART THE VEHICLE AND CONTINUE MY DRIVE. THE FOLLOWING DAY, EVEN THOUGH THE CHECK ENGINE LIGHT AND ALL WARNINGS HAD CLEARED, THE CAR TURNED OFF AGAIN WHILE I WAS DRIVING AND BREAKING AT A RED LIGHT. THE CAR FAILED TO PROPERLY RESTART AFTER THIS SECOND INCIDENT. THE VEHICLE WAS TOWED TO A TOYOTA DEALERSHIP WHICH SPECIFIED THAT THE ISSUE IS THE HYBRID INVERTER. THE VEHICLE ONLY HAS ABOUT 81,000 MILES AND ACCORDING TO TOYOTA A RECALL HAD ALREADY BEEN PERFORMED ON THE INTELLIGENT POWER MODULE FOR THE INVERTER IN 2014.
NHTSA complaint #11114691 — an unverified report by a vehicle owner.
VEHICLE IS DUE FOR AN INSPECTION AFTER 5000 MILES. A CERTIFIED INSPECTION IS TO BE PERFORMED BY NEW OWNER (XXXX) AT AN APPROVED CA INSPECTION SITE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11105084 — an unverified report by a vehicle owner.
CHECK ENGINE LIGHT CAME ON YESTERDAY WHILE DRIVING. WE WERE TOLD THIS MORNING THAT WE MUST REPLACE THE FUEL SYSTEM CHARCOAL CANISTER. THIS ITEM IS UNDER RECALL FOR MANY TOYOTA VEHICLES 2006-2015, BUT THEY DID NOT TELL ME THAT IT IS COVERED ON MINE. HE SAID THERE IS A CRACK AND WHEN THEY REPLACE THE CANISTER THEY NEED TO REPLACE THE FUEL CONTAINMENT VALVE AS WELL. CAN YOU PLEASE CONFIRM IF MY VEHICLE IS COVERED UNDER THE RECALL? MY VEHICLE IS ACTING PERFECTLY FINE.
NHTSA complaint #11100335 — an unverified report by a vehicle owner.
THE GAS TANK FELL PARTIALLY OFF AND DRAGGED ON THE ROAD. I WAS DRIVING ON CITY STREETS, TURNING RIGHT AT 5 MPH WHEN I HEARD A LOUD POP/SNAP SOUND AND THEN A TERRIBLE SOUND OF SOMETHING DRAGGING UNDER THE CAR. FORTUNATELY, I COULD PULL OVER AND STOP WITHIN 50 FEET. THE GAS TANK WAS NOT DAMAGED SIGNIFICANTLY (IT PASSED A PRESSURE TEST AT THE DEALERSHIP). THE GAS TANK IS ATTACHED WITH TWO STRAPS, FORE AND AFT. THE RIGHT SIDES OF BOTH STRAPS SNAPPED VERY CLOSE TO WHERE THE STRAPS ARE BOLTED TO THE MAIN BODY IN A PLACE THAT COULD NOT HAVE POSSIBLY BEEN DAMAGED. THE FLAT BED TRUCK DRIVER WHO DELIVERED THE VEHICLE TO BERKELEY TOYOTA NOTED THAT THERE WERE NO SIGNS THAT THE VEHICLE HAD BEEN ABUSED IN ANY WAY. HE ALSO ARGUED THAT HAD THIS HAPPENED ON THE FREEWAY AT HIGH SPEED, IT COULD HAVE BEEN QUITE DANGEROUS.
NHTSA complaint #11015596 — an unverified report by a vehicle owner.
RECEIVED TEMPERATURE WARNING FOR HYBRID SYSTEM WHILE DRIVING ON HIGHWAY AND PULLED OVER. VEHICLE LOCKED UP AFTER PULLING OVER, MADE VERY LOUD NOISE AND COULD NOT DRIVE. TOWED TO DEALER AND WAS TOLD THAT THE HYBRID INVERTER ASSEMBLY FAILED AND REQUIRES REPLACEMENT. THERE IS A RECALL FOR DEFECT IN THIS ASSEMBLY ON MY MODEL YEAR, BUT MY VIN IS NOT INCLUDED IN THE CURRENT RECALL.
NHTSA complaint #10967245 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED, THE VEHICLE SHUT OFF, AND THE CHECK HYBRID INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYBRID INVERTER MALFUNCTIONED. THE HYBRID SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS NOT PROVIDED.
NHTSA complaint #10959167 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V396000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10845520 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING FROM A COMPLETE STOP, THE HYBRID WARNING MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE HIGHER THAN 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V396000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
NHTSA complaint #10819050 — an unverified report by a vehicle owner.