RAM Promaster City vs Lexus NX

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure RAM Promaster City Lexus NX
Complaints on file 139 344
Model years covered 2015–2022 2015–2026
Worst model year 2015 2024
Best model year 2018 2023
Crashes reported 2 65
Fires reported 4 6
Injuries reported 1 41
Deaths reported 0 0
Most complained-about part Engine & Cooling Fuel & Propulsion
Share of complaints involving harm 5% 32.6%

RAM Promaster City by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 39 28.1%
Other & Unspecified 9 6.5%
Lights 8 5.8%
Body & Structure 4 2.9%
Steering 3 2.2%
Acceleration & Cruise Control 3 2.2%

Lexus NX by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 29 8.4%
Transmission & Drivetrain 18 5.2%
Body & Structure 18 5.2%