FaultScore

Saturn SW vs BMW 323I

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Saturn SW BMW 323I
Complaints on file 274 676
Model years covered 1992–2001 1985–2011
Worst model year 1994 2000
Best model year 2000 1998
Crashes reported 41 41
Fires reported 12 14
Injuries reported 30 43
Deaths reported 2 4
Most complained-about part Brakes Transmission & Drivetrain
Share of complaints involving harm 31% 15.1%

Saturn SW by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 47 17.2%
Engine & Cooling 36 13.1%
Electrical System 24 8.8%
Seats 21 7.7%
Acceleration & Cruise Control 17 6.2%
Seat Belts 17 6.2%
Airbags 15 5.5%

BMW 323I by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 142 21.0%
Suspension 19 2.8%
Doors, Latches & Locks 19 2.8%
Tires 18 2.7%