FaultScore

Toyota C-Hr vs Ford Fusion Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota C-Hr Ford Fusion Hybrid
Complaints on file 669 1,580
Model years covered 2018–2026 2010–2020
Worst model year 2018 2017
Best model year 2026 2016
Crashes reported 23 74
Fires reported 0 14
Injuries reported 22 35
Deaths reported 0 7
Most complained-about part Transmission & Drivetrain Steering
Share of complaints involving harm 6.7% 8.2%

Toyota C-Hr by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 32 4.8%
Fuel & Propulsion 11 1.6%
Acceleration & Cruise Control 10 1.5%

Ford Fusion Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 294 18.6%
Airbags 236 14.9%
Brakes 193 12.2%
Engine & Cooling 131 8.3%