Owners have filed 47 complaints
about the 2019 Ford Fusion Hybrid with NHTSA between 2019 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Ford Fusion Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 100
34% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 65
38% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2019 compares with every other Ford Fusion Hybrid
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2019 Ford Fusion Hybrid
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
817.0%
0 crashes, 1 fires · median 28,000 mi
Electrical System
714.9%
1 crashes, 1 fires · median 58,628 mi
Steering
510.6%
Median failure at 77,000 miles
Transmission & Drivetrain
510.6%
Median failure at 80,627 miles
Doors, Latches & Locks
48.5%
Median failure at 53,293 miles
Other & Unspecified
36.4%
Median failure at 280,621 miles
Body & Structure
36.4%
0 crashes, 1 fires
Airbags
36.4%
3 crashes, 0 fires · median 47,000 mi
Driver Assist & Collision Avoidance
24.3%
Seat Belts
24.3%
2 crashes, 0 fires · median 23,000 mi
Seats
12.1%
Median failure at 24,000 miles
Lights
12.1%
Median failure at 32,000 miles
Acceleration & Cruise Control
12.1%
Suspension
12.1%
Median failure at 35,000 miles
Brakes
12.1%
Median failure at 47,600 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.8%
10,000 – 24,999 miles
314.3%
25,000 – 49,999 miles
733.3%
50,000 – 74,999 miles
314.3%
75,000 – 99,999 miles
314.3%
100,000 – 149,999 miles
314.3%
150,000+ miles
14.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2019peak 7Jul 2026
NHTSA investigations into the 2019 Ford Fusion Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Stanardsville, VACrash1 injured
SEAT BELTS
I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.
NHTSA complaint #11642377 — an unverified report by a vehicle owner.
Stanardsville, VACrash1 injured
AIR BAGS
I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.
NHTSA complaint #11642377 — an unverified report by a vehicle owner.
Stanardsville, VACrash1 injured
ELECTRICAL SYSTEM
I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.
NHTSA complaint #11642377 — an unverified report by a vehicle owner.
Houston, TXFire
STRUCTURE:BODY
For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.
NHTSA complaint #11518852 — an unverified report by a vehicle owner.
Houston, TXFire
ELECTRICAL SYSTEM
For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.
NHTSA complaint #11518852 — an unverified report by a vehicle owner.
Houston, TXFire
ENGINE
For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.
NHTSA complaint #11518852 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Woodbridge, VA
UNKNOWN OR OTHER
UNKNOWN
NHTSA complaint #11752861 — an unverified report by a vehicle owner.
Woodbridge, VA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
UNKNOWN
NHTSA complaint #11752861 — an unverified report by a vehicle owner.
NHTSA complaint #11752861 — an unverified report by a vehicle owner.
Janesville, WI
POWER TRAIN
2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps and jerking preceded the “Stop Safely Now” shutdown events.* problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016
NHTSA complaint #11752200 — an unverified report by a vehicle owner.
Janesville, WI
ELECTRICAL SYSTEM
2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps and jerking preceded the “Stop Safely Now” shutdown events.* problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016
NHTSA complaint #11752200 — an unverified report by a vehicle owner.
Janesville, WI
ENGINE
2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps and jerking preceded the “Stop Safely Now” shutdown events.* problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016
NHTSA complaint #11752200 — an unverified report by a vehicle owner.
The Villages, FL
STEERING
I have a 2019 Ford Fusion. The bolt holding the steering wheel to the steering shaft has come loose. in May 2018 there was a recall for this same loose steering wheel issue on 2014-2018 versions of the Fusion. There is no loose steering wheel recall for the 2019 Fusion. Ford's remedy for the loose steering wheel was replacing the bolt holding the steering wheel to the steering shaft with a longer bolt on the 2014-2018 Fusions. I would expect the longer bolt was used in production in my 2019 Fusion steering, and that's why it is not recalled. But that longer bolt has also come loose like the older shorter bolts. This would make me suspect the repaired older recalled Fusion steering wheels could eventually come loose again just like my steering wheel did.
NHTSA complaint #11750923 — an unverified report by a vehicle owner.
at 140,000 milesLawrenceville, GA
ENGINE
The contact called on behalf of his girlfriend who owns a 2019 Ford Fusion Hybrid. The contact stated that while his girlfriend was driving 70 MPH, the automotive power was reduced. The message "Pull Over" was displayed, and the check engine warning light was illuminated. The driver immediately pulled over and restarted the vehicle. The vehicle was taken to an unknown local dealer to be diagnosed, and the dealer advised the contact that additional diagnostic testing was required to determine the cause of failure. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11669455 — an unverified report by a vehicle owner.
at 105,254 milesSilver Spring, MD
POWER TRAIN
The contact owns a 2019 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard a rattling sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 105,254.
NHTSA complaint #11657575 — an unverified report by a vehicle owner.
at 90,555 milesMilwaukee, WI
STEERING
The contact owns a 2019 Ford Fusion Hybrid. The contact stated while driving 30 MPH, the contact became aware that the steering wheel was very loose. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not provided to the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,555.
NHTSA complaint #11656888 — an unverified report by a vehicle owner.
Wray, CO
ELECTRICAL SYSTEM
My car dies and needs jumped everytime I shut it off. There's an odd clicking sound coming from the front floor of the trunk behind the drivers side back seat. This has been happening for 2 days now. I think I can smell something burning, but I've only had that smell once today.
NHTSA complaint #11656256 — an unverified report by a vehicle owner.
Stanardsville, VACrash1 injured
SEAT BELTS
I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.
NHTSA complaint #11642377 — an unverified report by a vehicle owner.
Stanardsville, VACrash1 injured
AIR BAGS
I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.
NHTSA complaint #11642377 — an unverified report by a vehicle owner.
Stanardsville, VACrash1 injured
ELECTRICAL SYSTEM
I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.
NHTSA complaint #11642377 — an unverified report by a vehicle owner.
at 75,000 milesTownship of Northville, MI
ELECTRICAL SYSTEM
The contact’s son owns a 2019 Ford Fusion. The contact stated while decelerating and coming to a stop, the vehicle lost motive power and shut off. The contact stated that after approximately 5 - 10 minutes the vehicle would independently restart with the A/C unit on high. The vehicle was taken to the dealer who diagnosed that the Battery Energy Control Module (BECM) had failed and needed to be replaced. The dealer confirmed that the failure related to NHTSA Campaign Number: 23V440000 (Electrical System); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 75,000.
NHTSA complaint #11616405 — an unverified report by a vehicle owner.
Wilbraham, MA
UNKNOWN OR OTHER
Trunk is opening and car unlocks on it's on. Random Also, display screen frequently goes black or freezes. Sometimes it will freeze on the rear camera when I'm driving down the road.
NHTSA complaint #11612717 — an unverified report by a vehicle owner.
at 42,256 milesCedar Rapids, IA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low battery warning light illuminated. The vehicle was towed to the dealer but was not diagnosed. The contact was informed that the 12-volt battery had been replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 42,256.
NHTSA complaint #11606842 — an unverified report by a vehicle owner.
Modesto, CA
ENGINE
Coolant leak issue that caused the check engine light to turn on. This defect is present within these 2019 Ford Fusion Hybrids with EcoBoost engines. My safety and the safety of my passengers was put at risk since this defect can cause coolant to leak into the cylinders, leading to corrosion, misfires, engine failure, and even potential car fires. My mechanic gave it a diagnostic check and the following issues were detected: Random Misfire Detected- Not Current DTC, Cylinder 2 Misfire Detected- Warning Lamp On, and Misfire Detected on Startup (First 1000 revolutions) - Pending DTC. He also noted that the coolant level was low. I reached out to my local Ford service department and they wouldn't assist me with this serious concern.
NHTSA complaint #11600214 — an unverified report by a vehicle owner.
at 280,621 milesBradenton, FL
UNKNOWN OR OTHER
Wheel axle no good give out every 1-2 years have to replace
NHTSA complaint #11575201 — an unverified report by a vehicle owner.
New Egypt, NJ
ENGINE
Internal Engine block coolant leak
NHTSA complaint #11549533 — an unverified report by a vehicle owner.
at 56,000 milesSummerville, SC
POWER TRAIN
The contact owns a 2019 Ford Fusion. The contact stated that one day, while driving at various speeds and on more than one occasion, the vehicle's interior lights would all illuminate unintentionally and the vehicle would lose power shortly after. The contact would have to turn off the vehicle and then restart to regain power and proper function. The contact took the vehicle to the dealer who diagnosed that the power control module, PCM, failed and needed to be replaced. The vehicle had not been repaired due to the parts being on national backorder. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 56,000.
NHTSA complaint #11544738 — an unverified report by a vehicle owner.
Chicago, IL
ELECTRICAL SYSTEM
ABS System Failure
NHTSA complaint #11536121 — an unverified report by a vehicle owner.
Clarkesville, GA
ENGINE
Car has 89,900 miles on it. Has been serviced every 5k miles. Never had an issue. And then last Friday the car started making a rattling sound under the hood. So I pulled over. No warning lights whatsoever was visible. I turned the car off checked everything and it all seemed fine. I turned back on the car and heard nothing. So I began to drive and after 2 mins the noise started again and now a warning ⚠️ light appeared and stated to pullover safely. I had it towed to shop only to find out that my engine was blown!
NHTSA complaint #11519082 — an unverified report by a vehicle owner.
Houston, TXFire
STRUCTURE:BODY
For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.
NHTSA complaint #11518852 — an unverified report by a vehicle owner.
Houston, TXFire
ELECTRICAL SYSTEM
For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.
NHTSA complaint #11518852 — an unverified report by a vehicle owner.