FaultScore

FaultScore report

2017 Ford Fusion Hybrid problems

Owners have filed 96 complaints about the 2017 Ford Fusion Hybrid with NHTSA between 2016 and 2025. The largest single group is the transmission & drivetrain. Across this model's run it ranks 1 of 11 worst.

C

FaultScore 59/100

Higher is worse. Measured against the other years of the Ford Fusion Hybrid.

How this is worked out

The numbers

96

Complaints

13

Crashes reported

1

Fires reported

8

Injuries reported

42,000 mi

Median mileage at failure

Half of reported failures happened before this

37%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 33 vs 50 Severity 100 vs 50 Early failure 63 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Ford Fusion Hybrid. 50 means typical for this model; 100 means roughly double.
Severity — 100
22.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 63
37% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Ford Fusion Hybrid

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Ford Fusion Hybrid

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires · median 79,600 mi

2 crashes, 1 fires · median 20,384 mi

2 crashes, 0 fires · median 34,600 mi

Steering 11 11.5%

Median failure at 59,900 miles

Brakes 8 8.3%

3 crashes, 0 fires · median 42,000 mi

Airbags 7 7.3%

4 crashes, 0 fires · median 59,000 mi

Engine & Cooling 7 7.3%

Median failure at 60,000 miles

Fuel & Propulsion 4 4.2%

Median failure at 29,500 miles

Wheels 3 3.1%

Median failure at 386,500 miles

Windows, Mirrors & Wipers 3 3.1%

Median failure at 1,150 miles

Suspension 3 3.1%
Driver Assist & Collision Avoidance 2 2.1%
Equipment & Accessories 1 1.0%
Seat Belts 1 1.0%

1 crashes, 0 fires

Tires 1 1.0%
Acceleration & Cruise Control 1 1.0%

Median failure at 28,116 miles

Body & Structure 1 1.0%

Median failure at 64,991 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 5.3%
1,000 – 9,999 miles 4 7.0%
10,000 – 24,999 miles 5 8.8%
25,000 – 49,999 miles 19 33.3%
50,000 – 74,999 miles 11 19.3%
75,000 – 99,999 miles 4 7.0%
100,000 – 149,999 miles 8 14.0%
150,000+ miles 3 5.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2016 peak 5 May 2025

NHTSA investigations into the 2017 Ford Fusion Hybrid

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22005 Opened 27 Jan 2023 Closed 7 Aug 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...

RQ22004 Opened 8 Aug 2022 Closed 24 Mar 2023 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Front Brake Jounce Hose Failures

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturin...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Phoenix, AZ Fire

ELECTRICAL SYSTEM

While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put out. We end having it towed to the ford dealership that could not identify the reason it caught on fire. This is a known issue but the recall only affected 2 days of production.

NHTSA complaint #11661325 — an unverified report by a vehicle owner.

Avon, IN Crash 4 injured

AIR BAGS

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.

NHTSA complaint #11580473 — an unverified report by a vehicle owner.

Avon, IN Crash 4 injured

UNKNOWN OR OTHER

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.

NHTSA complaint #11580473 — an unverified report by a vehicle owner.

Arnold, MD Crash

SEAT BELTS

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). After an inspection, I was told that the "Restraint Control Module" (RCM) had failed and that the part I needed was on national backorder. I asked the sales person if this meant that my airbags wouldn't deploy in an accident. His answer was unclear, and he said that "the airbags would at least not deploy unintentionally". On May 6, 2023, I was involved in an accident and the airbags did NOT deploy. I am unsure if there was enough force during the accident that would have caused the airbags to deploy, or whether they should have deployed but did not due to the bad RCM component. Today, May 17, 2023, my car is currently being repaired at an auto body shop. I called Ford's customer service because I am concerned about driving with potentially non-working airbags. I was told that the part I need (HS7Z14B321H) is still on national backorder and may take at least two more months to be back in stock. Ford recommended filing a report with NHTSA. I feel that the car is not safe to drive and I am concerned for the safety of myself and passengers. Please let me know if you have any additional questions or recommend any solutions to resolve this situation. Thank you for your time.

NHTSA complaint #11522539 — an unverified report by a vehicle owner.

Arnold, MD Crash

AIR BAGS

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). After an inspection, I was told that the "Restraint Control Module" (RCM) had failed and that the part I needed was on national backorder. I asked the sales person if this meant that my airbags wouldn't deploy in an accident. His answer was unclear, and he said that "the airbags would at least not deploy unintentionally". On May 6, 2023, I was involved in an accident and the airbags did NOT deploy. I am unsure if there was enough force during the accident that would have caused the airbags to deploy, or whether they should have deployed but did not due to the bad RCM component. Today, May 17, 2023, my car is currently being repaired at an auto body shop. I called Ford's customer service because I am concerned about driving with potentially non-working airbags. I was told that the part I need (HS7Z14B321H) is still on national backorder and may take at least two more months to be back in stock. Ford recommended filing a report with NHTSA. I feel that the car is not safe to drive and I am concerned for the safety of myself and passengers. Please let me know if you have any additional questions or recommend any solutions to resolve this situation. Thank you for your time.

NHTSA complaint #11522539 — an unverified report by a vehicle owner.

Arnold, MD Crash

ELECTRICAL SYSTEM

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). After an inspection, I was told that the "Restraint Control Module" (RCM) had failed and that the part I needed was on national backorder. I asked the sales person if this meant that my airbags wouldn't deploy in an accident. His answer was unclear, and he said that "the airbags would at least not deploy unintentionally". On May 6, 2023, I was involved in an accident and the airbags did NOT deploy. I am unsure if there was enough force during the accident that would have caused the airbags to deploy, or whether they should have deployed but did not due to the bad RCM component. Today, May 17, 2023, my car is currently being repaired at an auto body shop. I called Ford's customer service because I am concerned about driving with potentially non-working airbags. I was told that the part I need (HS7Z14B321H) is still on national backorder and may take at least two more months to be back in stock. Ford recommended filing a report with NHTSA. I feel that the car is not safe to drive and I am concerned for the safety of myself and passengers. Please let me know if you have any additional questions or recommend any solutions to resolve this situation. Thank you for your time.

NHTSA complaint #11522539 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Phoenix, AZ Fire

ELECTRICAL SYSTEM

While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put out. We end having it towed to the ford dealership that could not identify the reason it caught on fire. This is a known issue but the recall only affected 2 days of production.

NHTSA complaint #11661325 — an unverified report by a vehicle owner.

at 11,768 miles White Bear Lake, MN

ELECTRICAL SYSTEM

The contact owns a 2017 Ford Fusion. The contact stated while using the key fob to start the vehicle, the heat on the front driver's seat and steering wheel failed to operate as intended. The contact manually depressed the button to turn on the heat. There was no warning light illuminated. The dealer was contacted and diagnosed that the instrument cluster and APIM needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken to a second dealer, White Bear Lincoln, Inc. (3425 Hwy 61 N, St Paul, MN 55110) who diagnosed that the instrument cluster and APIM needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was informed that the warranty had expired and was referred to the NHTSA Hotline to report the failure. The failure mileage was 11,768.

NHTSA complaint #11648737 — an unverified report by a vehicle owner.

at 21,600 miles New Waverly, TX

AIR BAGS

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the steering wheel, applying a lot of pressure, to steer the vehicle while turning. Additionally, when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact believed that the failures were associated with NHTSA Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 21,600.

NHTSA complaint #11611533 — an unverified report by a vehicle owner.

at 21,600 miles New Waverly, TX

STEERING

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the steering wheel, applying a lot of pressure, to steer the vehicle while turning. Additionally, when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact believed that the failures were associated with NHTSA Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 21,600.

NHTSA complaint #11611533 — an unverified report by a vehicle owner.

at 180,000 miles Madisonville, TN

POWER TRAIN

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission was leaking and that the hybrid system, battery, and engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 180,000.

NHTSA complaint #11598600 — an unverified report by a vehicle owner.

at 180,000 miles Madisonville, TN

ENGINE

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission was leaking and that the hybrid system, battery, and engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 180,000.

NHTSA complaint #11598600 — an unverified report by a vehicle owner.

Avon, IN Crash 4 injured

AIR BAGS

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.

NHTSA complaint #11580473 — an unverified report by a vehicle owner.

Avon, IN Crash 4 injured

UNKNOWN OR OTHER

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.

NHTSA complaint #11580473 — an unverified report by a vehicle owner.

at 104,000 miles Lansing, MI

POWER TRAIN

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the contact heard a loud grinding sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed transmission bearing and that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed about TSB: 22-2396 however, the contact was informed that the vehicle could not be repaired under the TSB. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 104,000.

NHTSA complaint #11576027 — an unverified report by a vehicle owner.

at 100,000 miles Drexel Hill, PA

STEERING

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that the steering wheel had fractured. The contact stated that due to the failure, the steering wheel had an abnormal up and down movement. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11575846 — an unverified report by a vehicle owner.

Sacramento, CA

SERVICE BRAKES

Brake service lights comes on. Noticed softer feel when pressing on brakes and longer distance needed to come to complete stop. There were no noticeable changes in driving habits before the maintenance light came on. Diagnostics were done 02/2023 at Sacramento Downtown Ford and was told to replace a brake hose.

NHTSA complaint #11561680 — an unverified report by a vehicle owner.

at 94,000 miles Scottsdale, AZ

POWER TRAIN

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter failed to move out of park. The vehicle had been towed to the dealer. The dealer diagnosed that the transmission range control module had failed. The gear shifter was replaced; however, the failure persisted. The contact was informed that the transmission range control module needed to be replaced but was not yet replaced. The contact learned that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The approximate failure mileage was 94,000.

NHTSA complaint #11556407 — an unverified report by a vehicle owner.

at 111,760 miles Orlando, FL

POWER TRAIN

I purchased a used car from a dealership in Orlando, FL, on May 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability as a customer to work and move around has been severely affected. The dealership claims no liability, but evidence suggests they were aware of the issue before selling the car. The service advisor admitted the problem existed before the purchase, providing repair orders from a different Ford location as proof. Currently, Ford is requesting 15 additional hours of labor for diagnosis, but the dealership refuses to approve it, leaving me with a non-functional vehicle. I suspect the vehicle's Power Control Module needs reprogramming due to a recall (Customer Satisfaction Program 17B38), but the VIN lookup shows no recalls associated with the car despite the model, year, plant city, build dates, as well as the reason for the recall matching. I, as the customer, am unable to use the purchased product, and Ford refuses to provide me with a response or any resolution as they “will not do anything until those 15 hours of labor = $3000 are not approved”, at the same time, financial constraints prevent me from approving the needed labor hours for diagnosis. Customer Satisfaction Program 17B38 Reason for this program: In some of the affected vehicles, if the ignition is briefly powered on and off, the PCM may not complete the shutdown process. As a result, the PCM will remain powered which results in excessive current draw and can lead to a drained battery. Affected vehicles Vehicle: Fusion Model Year: 2017 Plant City: Hermosillo Build Dates: 10/16/2015 - 08/02/2017

NHTSA complaint #11556260 — an unverified report by a vehicle owner.

at 111,760 miles Orlando, FL

ELECTRICAL SYSTEM

I purchased a used car from a dealership in Orlando, FL, on May 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability as a customer to work and move around has been severely affected. The dealership claims no liability, but evidence suggests they were aware of the issue before selling the car. The service advisor admitted the problem existed before the purchase, providing repair orders from a different Ford location as proof. Currently, Ford is requesting 15 additional hours of labor for diagnosis, but the dealership refuses to approve it, leaving me with a non-functional vehicle. I suspect the vehicle's Power Control Module needs reprogramming due to a recall (Customer Satisfaction Program 17B38), but the VIN lookup shows no recalls associated with the car despite the model, year, plant city, build dates, as well as the reason for the recall matching. I, as the customer, am unable to use the purchased product, and Ford refuses to provide me with a response or any resolution as they “will not do anything until those 15 hours of labor = $3000 are not approved”, at the same time, financial constraints prevent me from approving the needed labor hours for diagnosis. Customer Satisfaction Program 17B38 Reason for this program: In some of the affected vehicles, if the ignition is briefly powered on and off, the PCM may not complete the shutdown process. As a result, the PCM will remain powered which results in excessive current draw and can lead to a drained battery. Affected vehicles Vehicle: Fusion Model Year: 2017 Plant City: Hermosillo Build Dates: 10/16/2015 - 08/02/2017

NHTSA complaint #11556260 — an unverified report by a vehicle owner.

at 115,000 miles San Diego, CA

POWER TRAIN

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the hood of the vehicle. No warning lights was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired however, the contact stated that two years later the failure recurred. The manufacturer was notified of the failure and the contact was informed that there were no programs to assist with the repair. The failure mileage was approximately 115,000.

NHTSA complaint #11549452 — an unverified report by a vehicle owner.

San Diego, CA

ENGINE

CVT Transmission Vehicle purchased 4/15/19 with 38,000 miles Transmission was bad and was replaced under warranty by Ford on 8/13/2021 @ 77,099 miles. Noise is back and I took vehicle to dealer for diagnosis 10/10/2023. Diagnosis: Hybrid Electric Unit Motor went out/Transmission is bad and needs to be replaced @ 115,023 miles I have only driven the car $67,076 on this new transmission. This does not seem right. Dealership says I am out of "dealer warranty" and that I must pay out of pocket $7k

NHTSA complaint #11549455 — an unverified report by a vehicle owner.

Ocala, FL

POWER TRAIN

Torque convertor weld studs fail the torque convertor will not be connected to the engine flexplate and the vechile will lose the ability to move, increasing the risk for a crash.

NHTSA complaint #11548122 — an unverified report by a vehicle owner.

Campobello, SC

SUSPENSION

While shopping for Ford fusion hybrids, I notice they all displayed abnormal tire wear, specifically on the inside edge of the rear tires. After purchasing a 2017 fusion hybrid I have seen a significant tire wear issue on the rear inside edge of my tires causing premature tire replacement. I have had the wheel alignment checked and was told it was good. this seems to be an issue with this model. For someone that does not inspect or maintain tires this could lead to a tire blow out at speed. I have had put 3 sets of tires on the vehicle over the last 3 years.

NHTSA complaint #11547030 — an unverified report by a vehicle owner.

Ocala, FL

POWER TRAIN

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" appeared. I could have been in a car accident.

NHTSA complaint #11546979 — an unverified report by a vehicle owner.

Ocala, FL

UNKNOWN OR OTHER

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" appeared. I could have been in a car accident.

NHTSA complaint #11546979 — an unverified report by a vehicle owner.

Ocala, FL

ELECTRICAL SYSTEM

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" appeared. I could have been in a car accident.

NHTSA complaint #11546979 — an unverified report by a vehicle owner.

Gilbert, SC

STEERING

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. Usually, you can correct the problem by stomping on the brake or turning the car off and back on. Several warnings come up including Advancetrac failure. It’s a very dangerous situation when your power steering goes out while traveling down the road. This same issue has occurred more than 5 times.

NHTSA complaint #11537042 — an unverified report by a vehicle owner.

Gilbert, SC

SERVICE BRAKES

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. Usually, you can correct the problem by stomping on the brake or turning the car off and back on. Several warnings come up including Advancetrac failure. It’s a very dangerous situation when your power steering goes out while traveling down the road. This same issue has occurred more than 5 times.

NHTSA complaint #11537042 — an unverified report by a vehicle owner.

Bristow, VA

WHEELS

The lug nuts on the wheels swell nd tcannot be removed. This, in turn, causes an extreme danger when trying to change a flat tire on the side of the road.

NHTSA complaint #11532094 — an unverified report by a vehicle owner.

Shallowater, TX

TIRES

I BOUGHT 4 TIRES ON 05/13/2023 FROM DISCOUNT TIRE. EXACTLY 40 DAYS (06/22/2023) FROM PURCHASE, THE SIDEWALL OF PSSANGER SIDE REAR TIRE BLEW OUT DRIVING DOWN A BUSY STREET WITH CAUSING OTHER VEHICLES TO MAKE ADVASIVE MOVES TO AVOID A COLLISSION. DISCOUNT TIRE REPLACED THE TIRE WITH A DIFFERENT MAKE OF TIRE WHILE STATING THAT THE BRAVURIS 5 IS NO LONGER MADE NOR SOLD. EXACTLY 21 DAYS LATER (07/13/2023) THE SECOND TIRE (DRIVER REAR) BLEW OUT THE SAME WAY THE FIRST ONE DID. BOTH TIRES BLEW IN THE EXACT SAME SPOT ON THE TIRE - CLOSE TO THE "SAFETY WARNING" LOCATION ON THE TIRE. THE FIRST INSTANCE I WAS TRAVELING AT 35MPH AND LUCKILY AVOIDED A COLLISION, THE 2ND TIME I WAS TRAVELING AT 10MPH TURNING A CORNER-AGAIN LUCKILY I WAS ABLE TO AVOID A COLLISION. FROM THE TIME THE TIRES WERE PURCHASED UNTIL THE 2ND TIRE BLEW OUT, THE VEHICLE HAD ONLY BEEN DRIVEN ABOUT 500-550 MILES TOTAL.

NHTSA complaint #11532177 — an unverified report by a vehicle owner.