FaultScore

Volkswagen Eurovan vs Jeep Commander 4X4

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volkswagen Eurovan Jeep Commander 4X4
Complaints on file 282 696
Model years covered 1992–2004 2007–2009
Worst model year 1993 2007
Best model year 1997 2009
Crashes reported 9 16
Fires reported 28 0
Injuries reported 9 11
Deaths reported 0 3
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 16.3% 4.3%

Volkswagen Eurovan by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 57 20.2%
Equipment & Accessories 15 5.3%
Brakes 14 5.0%
Seat Belts 14 5.0%
Transmission & Drivetrain 13 4.6%
Seats 13 4.6%

Jeep Commander 4X4 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 222 31.9%
Engine & Cooling 155 22.3%
Other & Unspecified 21 3.0%
Steering 18 2.6%
Airbags 16 2.3%