Volkswagen R32 vs Workhorse W22

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volkswagen R32 Workhorse W22
Complaints on file 152 370
Model years covered 2004–2008 2000–2009
Worst model year — 2003
Best model year — 2001
Crashes reported 1 2
Fires reported 1 23
Injuries reported 0 0
Deaths reported 0 0
Most complained-about part Transmission & Drivetrain Brakes
Share of complaints involving harm 1.3% 6.8%

Volkswagen R32 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 8 5.3%
Engine & Cooling 7 4.6%
Lights 7 4.6%
Tires 4 2.6%
Airbags 3 2.0%
Body & Structure 2 1.3%

Workhorse W22 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 318 85.9%
Engine & Cooling 11 3.0%
Electrical System 9 2.4%
Fuel & Propulsion 6 1.6%
Suspension 5 1.4%
Windows, Mirrors & Wipers 4 1.1%
Transmission & Drivetrain 3 0.8%
Lights 3 0.8%