FaultScore

Volvo WIA vs Lexus LS460

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volvo WIA Lexus LS460
Complaints on file 91 226
Model years covered 1989–1999 2007–2017
Worst model year 1996 2008
Best model year 1997 2009
Crashes reported 0 20
Fires reported 1 5
Injuries reported 1 10
Deaths reported 0 0
Most complained-about part Suspension Brakes
Share of complaints involving harm 2.2% 15.5%

Volvo WIA by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 20 22.0%
Electrical System 14 15.4%
Transmission & Drivetrain 12 13.2%
Engine & Cooling 7 7.7%
Body & Structure 7 7.7%
Steering 6 6.6%
Equipment & Accessories 6 6.6%
Brakes 5 5.5%

Lexus LS460 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 79 35.0%
Body & Structure 18 8.0%
Other & Unspecified 18 8.0%
Acceleration & Cruise Control 16 7.1%
Engine & Cooling 15 6.6%
Fuel & Propulsion 15 6.6%
Transmission & Drivetrain 13 5.8%
Electrical System 12 5.3%