Owners have filed 16 complaints
about the 2013 Lexus LS460 with NHTSA between 2015 and 2021.
The largest single group is the brakes.
Across this model's run it ranks 3 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Lexus LS460. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
73% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 Lexus LS460
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
743.8%
2 crashes, 0 fires · median 18,000 mi
Child Seats
16.3%
Median failure at 37,000 miles
Equipment & Accessories
16.3%
Median failure at 21,000 miles
Driver Assist & Collision Avoidance
16.3%
Seat Belts
16.3%
Median failure at 37,000 miles
Acceleration & Cruise Control
16.3%
1 crashes, 0 fires · median 18,000 mi
Body & Structure
16.3%
Median failure at 21,000 miles
Steering
16.3%
1 crashes, 0 fires · median 18,000 mi
Transmission & Drivetrain
16.3%
Median failure at 9,314 miles
Engine & Cooling
16.3%
Median failure at 9,314 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
327.3%
10,000 – 24,999 miles
545.5%
25,000 – 49,999 miles
218.2%
75,000 – 99,999 miles
19.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2015peak 3Dec 2021
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Palm Harbor, FLCrash
SERVICE BRAKES
2013 LEXUS LS460. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE WHICH RESULTED IN AN ACCIDENT. *LD THE CONSUMER STATED UPON ATTEMPTING TO PARK, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE SUDDENLY LUNGED FORWARD. APPLYING THE BRAKES DID NOT STOP THE VEHICLE. THE VEHICLE WAS PUT IN NEUTRAL THEN REVERSE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE CRASHED INTO A WALL. THE MANUFACTURER WAS NOTIFIED AND HAD THE VEHICLE INSPECTED. THE INSPECTION STATED THE ACCELERATOR WAS PEDAL WAS FULLY DEPRESSED PRIOR TO THE IMPACT. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE.
NHTSA complaint #11093028 — an unverified report by a vehicle owner.
at 18,000 milesToledo, OHCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 LEXUS LS 460. WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 0- 3 MPH, THE VEHICLE ACCELERATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH TRAVELED DOWN TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF THE LEFT FRONT TIRE OF ANOTHER VEHICLE PUSHING INTO THE GARAGE WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 7/13/15
NHTSA complaint #10716542 — an unverified report by a vehicle owner.
at 18,000 milesToledo, OHCrash
STEERING
TL* THE CONTACT OWNS A 2013 LEXUS LS 460. WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 0- 3 MPH, THE VEHICLE ACCELERATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH TRAVELED DOWN TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF THE LEFT FRONT TIRE OF ANOTHER VEHICLE PUSHING INTO THE GARAGE WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 7/13/15
NHTSA complaint #10716542 — an unverified report by a vehicle owner.
at 18,000 milesToledo, OHCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 LEXUS LS 460. WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 0- 3 MPH, THE VEHICLE ACCELERATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH TRAVELED DOWN TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF THE LEFT FRONT TIRE OF ANOTHER VEHICLE PUSHING INTO THE GARAGE WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 7/13/15
NHTSA complaint #10716542 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Houston, TX
SERVICE BRAKES
My 2013 Lexus LS460 with ~50,000mi had its brake actuator failed (C1391 - Leak in the accumulator). A month prior to code C1391 being triggered, the vehicle experienced inconsistent braking pressure with severe brake pedal modulation required to stop the vehicle. Traveling at speeds under 30 MPH the vehicle would intermittently hesitate to stop. Moreover, a squawk noise was present when depressing the brake pedal. Code C1391 was triggered on 11/18/2021. Upon contacting Lexus dealers and national customer service (Guest incident #211121-000001) to repair the part under warranty, Lexus denied warranty. Inquiry was also made for Lexus dealers and Lexus customer service as to the correct brake actuator part number required for replacement. Both Lexus dealers and national customer service provided the wrong/superseded replacement part number (i.e., part 44050-50110). Below is the customer's research model LS460 brake actuators: -Per 2016 ZLG warranty: 2007-2012 LS460 came with part 44050-50090, 44050-50130 to be replaced by 04003-45450 actuator. -Per 2016 LSB-0047-19: 2013-2017 LS460 came with part 44510-50070 and 44050-50110 to be replaced with the same model 44050-50110 actuator for brake squawk noise. -Per 2019 LSB-0047-19: 2007-2017 LS460 came with part 44050-50110, 44050-50130, 44050-50150, 44050-50170, 44050-50090 to be replaced with 44050-50170 if repairs fail to remedy the brake squawk noise. It appears Lexus has attempted to revised the brake actuator various times to arrive at part 44050-50170, for which continues to fail. It also appears many superseded units are still being sold as replacements for failed actuators online through Lexus dealerships and Lexus authorized retailers. It must also be noted that a failing brake actuator (even prior to code C1391) will cause the brake booster pump to prematurely fail as the brake booster has to constantly pressurize the system causing it to overheat. Both repairs are urgent costing $3000-3500 each.
NHTSA complaint #11444362 — an unverified report by a vehicle owner.
Houston, TX
SERVICE BRAKES
Brake pedal on vehicle requires significant force to trigger brake lamps to turn on. In many instances, the vehicle can come to a complete stop before the brake lamps are triggered. Consumer has resolved the issue and would like to withdrawal the complaint.
NHTSA complaint #11444364 — an unverified report by a vehicle owner.
My 2013 Lexus LS460 with ~50,000mi had its brake actuator failed (C1391 - Leak in the accumulator). A month prior to code C1391 being triggered, the vehicle experienced inconsistent braking pressure with severe brake pedal modulation required to stop the vehicle. Traveling at speeds under 30 MPH the vehicle would intermittently hesitate to stop. Moreover, a squawk noise was present when depressing the brake pedal. Code C1391 was triggered on 11/18/2021. Upon contacting Lexus dealers and national customer service (Guest incident #211121-000001) to repair the part under warranty, Lexus denied warranty. Inquiry was also made for Lexus dealers and Lexus customer service as to the correct brake actuator part number required for replacement. Both Lexus dealers and national customer service provided the wrong/superseded replacement part number (i.e., part 44050-50110). Below is the customer's research model LS460 brake actuators: -Per 2016 ZLG warranty: 2007-2012 LS460 came with part 44050-50090, 44050-50130 to be replaced by 04003-45450 actuator. -Per 2016 LSB-0047-19: 2013-2017 LS460 came with part 44510-50070 and 44050-50110 to be replaced with the same model 44050-50110 actuator for brake squawk noise. -Per 2019 LSB-0047-19: 2007-2017 LS460 came with part 44050-50110, 44050-50130, 44050-50150, 44050-50170, 44050-50090 to be replaced with 44050-50170 if repairs fail to remedy the brake squawk noise. It appears Lexus has attempted to revised the brake actuator various times to arrive at part 44050-50170, for which continues to fail. It also appears many superseded units are still being sold as replacements for failed actuators online through Lexus dealerships and Lexus authorized retailers. It must also be noted that a failing brake actuator (even prior to code C1391) will cause the brake booster pump to prematurely fail as the brake booster has to constantly pressurize the system causing it to overheat. Both repairs are urgent costing $3000-3500 each.
NHTSA complaint #11444362 — an unverified report by a vehicle owner.
at 9,314 milesEast Meadow, NY
POWER TRAIN
WHILE COMING TO STOP, CAR SUDDENLY AND VIOLENTLY ACCELERATED. HARD BRAKING HELD THE CAR AND ONLY PLACING CAR IN PARK STOPPED THE ACCELERATION,
NHTSA complaint #11348610 — an unverified report by a vehicle owner.
at 9,314 milesEast Meadow, NY
ENGINE
WHILE COMING TO STOP, CAR SUDDENLY AND VIOLENTLY ACCELERATED. HARD BRAKING HELD THE CAR AND ONLY PLACING CAR IN PARK STOPPED THE ACCELERATION,
NHTSA complaint #11348610 — an unverified report by a vehicle owner.
at 9,314 milesEast Meadow, NY
SERVICE BRAKES
WHILE COMING TO STOP, CAR SUDDENLY AND VIOLENTLY ACCELERATED. HARD BRAKING HELD THE CAR AND ONLY PLACING CAR IN PARK STOPPED THE ACCELERATION,
NHTSA complaint #11348610 — an unverified report by a vehicle owner.
at 92,000 milesFairburn, GA
SERVICE BRAKES
I AM HAVING ISSUES WITH MY BRAKE ACTUATOR AND ABS SYSTEM. LEXUS HAD A WARRANTY CAMPAIGN FOR THIS ISSUE WITH THE PRIOR GENERATION 07 TO 10 LEXUS LS460 YET THIS ISSUE PERSISTS WITH 2013 LS460 .THEY ARE AWARE OF THIS PROBLEM MY CAR HAD ALMOST NO BRAKING ABILITY AND IT IS UNSAFE TO DRIVE TO ADD INSULT TO INJURY THE SO CALLED FIX COST $8000. OTHER LEXUS LS460 OWNERS HAVE COMPLAINED ABOUT THIS PROBLEM AND HAVE EXPRESSED THEIR CONCERNS IN THE LEXUS FORUMS AND BLOGS THESE COMPLAINTS ARE IN THE THOUSANDS.
NHTSA complaint #11281959 — an unverified report by a vehicle owner.
at 37,000 milesWest Islip, NY
SEAT BELTS
THIS IS A WHISTLEBLOWING COMPLAINT AGAINST TOYOTA MOTOR CORPORATION SO PLEASE RE-DIRECT MY COMMUNICATIONS AS APPROPRIATE. AFTER I POINTED OUT TO LEXUS CORPORATE IN WRITING THEIR CAR SEAT INSTALLATION INSTRUCTIONS IN THE OWNERS MANUAL FOR THE LS460 WAS INCORRECT THEY ACKNOWLEDGED IT WAS INCORRECT AND ADVISED ME TO STRAP MY CHILD'S CAR SEAT IN A DIFFERENT WAY. THIS IS ALL DOCUMENTED IN EMAIL. THIS COMMUNICATION TOOK PLACE APPROXIMATELY 5 MONTHS AGO. THEY ARE REQUIRED TO NOTIFY ALL OWNERS OF THE INCORRECT CAR SEAT INSTALLATION INSTRUCTIONS IN THE MANUAL BUT THEY HAVE NOT. I AM A REGISTERED OWNER OF MY LEXUS LS460 SO WOULD HAVE RECEIVED A COMMUNICATION REGARDING THE CORRECT CHILD CAR SEAT INSTALLATION INSTRUCTIONS IF THEY NOTIFIED ANYBODY. I AM CONCERNED FOR THE SAFETY OF THE CHILDREN OF OTHER LEXUS LS460 OWNERS. I ALSO RETAINED TWO MESSAGES ON MY HOME ANSWERING MACHINE THAT CORPORATE LEXUS LEFT ME REGARDING THE CAR SEAT INSTALLATION DISCUSSION AS EVIDENCE OF OUR VERBAL DISCUSSION TO SUPPORT THE EMAILS.
NHTSA complaint #11174416 — an unverified report by a vehicle owner.
at 37,000 milesWest Islip, NY
CHILD SEAT
THIS IS A WHISTLEBLOWING COMPLAINT AGAINST TOYOTA MOTOR CORPORATION SO PLEASE RE-DIRECT MY COMMUNICATIONS AS APPROPRIATE. AFTER I POINTED OUT TO LEXUS CORPORATE IN WRITING THEIR CAR SEAT INSTALLATION INSTRUCTIONS IN THE OWNERS MANUAL FOR THE LS460 WAS INCORRECT THEY ACKNOWLEDGED IT WAS INCORRECT AND ADVISED ME TO STRAP MY CHILD'S CAR SEAT IN A DIFFERENT WAY. THIS IS ALL DOCUMENTED IN EMAIL. THIS COMMUNICATION TOOK PLACE APPROXIMATELY 5 MONTHS AGO. THEY ARE REQUIRED TO NOTIFY ALL OWNERS OF THE INCORRECT CAR SEAT INSTALLATION INSTRUCTIONS IN THE MANUAL BUT THEY HAVE NOT. I AM A REGISTERED OWNER OF MY LEXUS LS460 SO WOULD HAVE RECEIVED A COMMUNICATION REGARDING THE CORRECT CHILD CAR SEAT INSTALLATION INSTRUCTIONS IF THEY NOTIFIED ANYBODY. I AM CONCERNED FOR THE SAFETY OF THE CHILDREN OF OTHER LEXUS LS460 OWNERS. I ALSO RETAINED TWO MESSAGES ON MY HOME ANSWERING MACHINE THAT CORPORATE LEXUS LEFT ME REGARDING THE CAR SEAT INSTALLATION DISCUSSION AS EVIDENCE OF OUR VERBAL DISCUSSION TO SUPPORT THE EMAILS.
NHTSA complaint #11174416 — an unverified report by a vehicle owner.
Palm Harbor, FLCrash
SERVICE BRAKES
2013 LEXUS LS460. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE WHICH RESULTED IN AN ACCIDENT. *LD THE CONSUMER STATED UPON ATTEMPTING TO PARK, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE SUDDENLY LUNGED FORWARD. APPLYING THE BRAKES DID NOT STOP THE VEHICLE. THE VEHICLE WAS PUT IN NEUTRAL THEN REVERSE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE CRASHED INTO A WALL. THE MANUFACTURER WAS NOTIFIED AND HAD THE VEHICLE INSPECTED. THE INSPECTION STATED THE ACCELERATOR WAS PEDAL WAS FULLY DEPRESSED PRIOR TO THE IMPACT. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE.
NHTSA complaint #11093028 — an unverified report by a vehicle owner.
Buffalo Center, IA
SERVICE BRAKES
3 SETS OF BRAKES AND 3 OTHER BRAKE REPAIRS IN 24,000 MILES, BEGINNING WITHIN 3 MONTHS OF OWNERSHIP. LEXUS SAYS THAT THIS IS A "NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE" AFTER WE ASKED THEM TO FIX THEM, AND WENT THROUGH THEIR LEMON LAW PROCESS. BRAKES EITHER SQUEAL LOUDLY OR GRAB TIGHT AND SHUDDER.
NHTSA complaint #10855282 — an unverified report by a vehicle owner.
at 21,000 milesOklahoma City, OK
STRUCTURE:BODY
THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH NO ONE NEAR US. . SOUNDED LIKE A SHOTGUN BLAST. PULLED OVER TO FIND A 10" DIAMETER HOLE IN THE SUNROOF. THE VISOR WAS CLOSED AND WAS FULL OF GLASS FRAGMENTS, BUT WAS NOT DAMAGED, INDICATING AN OUTWARD EXPLOSION. NO MARKS OR SCRATCHES ON CAR. VERY SCARY. CONTACTED DEALER ABOUT WARRANTY, AND WAS DECLINED.
NHTSA complaint #10763195 — an unverified report by a vehicle owner.
at 21,000 milesOklahoma City, OK
EQUIPMENT ADAPTIVE/MOBILITY
THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH NO ONE NEAR US. . SOUNDED LIKE A SHOTGUN BLAST. PULLED OVER TO FIND A 10" DIAMETER HOLE IN THE SUNROOF. THE VISOR WAS CLOSED AND WAS FULL OF GLASS FRAGMENTS, BUT WAS NOT DAMAGED, INDICATING AN OUTWARD EXPLOSION. NO MARKS OR SCRATCHES ON CAR. VERY SCARY. CONTACTED DEALER ABOUT WARRANTY, AND WAS DECLINED.
NHTSA complaint #10763195 — an unverified report by a vehicle owner.
at 18,000 milesToledo, OHCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 LEXUS LS 460. WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 0- 3 MPH, THE VEHICLE ACCELERATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH TRAVELED DOWN TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF THE LEFT FRONT TIRE OF ANOTHER VEHICLE PUSHING INTO THE GARAGE WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 7/13/15
NHTSA complaint #10716542 — an unverified report by a vehicle owner.
at 18,000 milesToledo, OHCrash
STEERING
TL* THE CONTACT OWNS A 2013 LEXUS LS 460. WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 0- 3 MPH, THE VEHICLE ACCELERATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH TRAVELED DOWN TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF THE LEFT FRONT TIRE OF ANOTHER VEHICLE PUSHING INTO THE GARAGE WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 7/13/15
NHTSA complaint #10716542 — an unverified report by a vehicle owner.
at 18,000 milesToledo, OHCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 LEXUS LS 460. WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 0- 3 MPH, THE VEHICLE ACCELERATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH TRAVELED DOWN TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF THE LEFT FRONT TIRE OF ANOTHER VEHICLE PUSHING INTO THE GARAGE WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 7/13/15
NHTSA complaint #10716542 — an unverified report by a vehicle owner.